Email Marketing May 2011

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Email Marketing, a copy of the presentation delivered by Matt Horsup, Itineris from the CIM Peterborough, Digital Marketing Boot Camp held on 25th May 2011 at Perkins Innovation Centre

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Customer Acquisition

Cross / UpSelling

Customer Retention

Brand Building

ALT TAG

ALT TAGS

1. ISP Spam Filter

2. Company Spam Filter

3. Email client Spam Filter

4. Human Spam Filter

Type of Company Open Rate Click Rate Soft Bounce Rate

Hard Bounce Rate Abuse Complaint Rate

Unsubscribe Rate

Agriculture and Food Services

23.94% 4.85% 0.97% 2.06% 0.10% 0.38%

Arts and Artists 17.53% 3.54% 1.58% 2.54% 0.08% 0.25%

Beauty and Personal Care 14.94% 2.65% 0.71% 1.54% 0.09% 0.28%

Business and Finance 15.47% 2.77% 2.10% 1.57% 0.04% 0.21%

Computers and Electronics

15.51% 2.97% 1.12% 1.71% 0.08% 0.30%

Construction 28.70% 8.01% 4.51% 5.81% 0.11% 0.35%

Consulting 16.32% 3.30% 2.50% 2.39% 0.03% 0.25%

Creative Services/Agency 24.64% 3.08% 1.34% 2.05% 0.06% 0.25%

eCommerce 14.98% 3.36% 0.74% 0.88% 0.08% 0.25%

Education and Training 16.64% 3.41% 1.42% 2.09% 0.06% 0.20%

Entertainment and Events 16.09% 2.98% 0.85% 1.55% 0.08% 0.19%

Government 25.66% 5.37% 0.86% 0.89% 0.04% 0.20%

Health and Fitness 20.96% 5.73% 3.14% 6.30% 0.06% 0.30%

Hobbies 18.45% 4.33% 1.13% 2.08% 0.12% 0.40%

Home and Garden 28.20% 4.38% 2.93% 2.68% 0.02% 0.41%

Insurance 20.91% 3.03% 2.37% 4.15% 0.10% 0.30%

Legal 17.34% 2.49% 0.79% 0.89% 0.02% 0.12%

Marketing and Advertising 18.79% 4.13% 1.39% 2.50% 0.08% 0.23%

Campaigns Sent % Opens % Click Thru Website Conversion 20%

Email A 5,000 40% = 2000 5% = 100 20 Purchases

Email B 5,000 12% = 600 1% = 6 1.2 Purchases

Campaigns Sent % Opens % Click Thru Website Conversion 20%

Email C 5,000 40% = 2000 4% = 80 16 Purchases

Email D 5,000 40% = 2000 18% = 360 72 Purchases