LAMPIRAN - repository.unika.ac.idrepository.unika.ac.id/14979/8/13.60.0003 Steven Rivaldo Wijaya -...

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LAMPIRAN

1

LAMPIRAN 1

Kuesioner

2

IDENTITAS

Nama:

Usia:

Jabatan:

Lama Bekerja:

COBIT merupakan salah satu kerangka kerja teknologi informasi yang disusun oleh ISACA

dan ITGI. COBIT digunakan untuk membantu pemakai dalam pengendalian keamanan

teknologi informasi perusahaan. COBIT memiliki 5 domain dengan salah satu domain yaitu

Monitoring, Evaluate, and Assess (MEA). MEA bertujuan memonitor semua proses untuk

memastikan bahwa arah yang ada telah diikuti.

Berikut merupakan penilaian domain MEA, isilah kolom dengan menggunakan tanda silang

(X) sesuai dengan keadaan perusahaan yang sesungguhnya pada setiap pernyataan yang ada.

Dengan skala masing-masing pilihan yaitu:

TBS : Tidak Benar Sama Sekali = 1 SBB : Sebagian Besar Benar = 3

AB : Ada Benarnya = 2 SB : Sepenuhnya Benar = 4

Pernyataan-pernyataan berikut dibagi menjadi 3 bagian sesuai dengan sub domain MEA,

yaitu:

1. MEA 01: Monitor, Evaluate and Assess Performance and Conformance (Memantau,

Evaluasi dan Menilai Kinerja Dan Penyesuaian)

No Pernyataan TBS AB SBB SB

1 Organisasi memiliki sistem pengawasan terhadap proses

teknologi informasi

2 Pemantauan terhadap proyek atau proses teknologi

informasi dilakukan secara independen

3 Tersedianya laporan data yang akurat dan tepat waktu

4 Organisasi menyadari kebutuhan pemahaman terhadap

kejelasan tujuan proses teknologi informasi.

3

5 Manajemen mengakui kebutuhan untuk mengumpulkan

data dan menilai proses teknologi informasi

6 Organisasi telah menentukan standar pengumpulan data

dan penilaian proses monitoring pada teknologi informasi

7 Organisasi memantau proses teknologi informasi. Namun

pengukuran ditentukan atas dasar kasus per kasus

(disesuaikan dengan kebutuhan spesifik proyek dan

proses teknologi informasi)

8 Organisasi memantau proses teknologi informasi karena

telah terjadi peristiwa yang merugikan organisasi

9 Fungsi akuntansi memantau keuangan dasar teknologi

informasi

10 Dasar pengukuran pemantauan teknologi informasi sudah

teridentifikasi

11 Organisasi sudah memiliki metode dan teknik

pengumpulan data serta penilaian terhadap proses

teknologi informasi, dan proses telah teraplikasikan di

seluruh organisasi

12 Interpretasi hasil pemantauan didasarkan pada keahlian

individu

13 Organisasi membatasi penggunaan alat pengumpul

informasi

14 Adanya pembahasan tentang standar proses pemantauan

teknologi informasi

15 Organisasi sudah mengimplementasikan program

pendidikan dan pelatihan untukpemantauan proses

teknologi informasi

16 Organisasi mengembangkan pengetahuan dasar

berdasarkan kinerja masa lampau

17 Penilaian dan pemantauan proses masih dilakukan oleh

bagian TI dan semua proses belum terintegrasi

18 Alat untuk memantau proses dan tingkat layanan

teknologi informasi sudah tersedia

19 Adanya pengukuran kontribusi teknologi informasi

terhadapkinerja organisasi dengan menggunakan kriteria

keuangan dan operasional.

20 Adanya pengukuran kinerja teknologi informasi, non-

keuangan, strategis, kepuasan pelanggan, dan tingkat

4

layanan

21 Organisasi memilikikerangka kerja untuk mengukur

kinerja

22 Manajemen mendefinisikan batasan operasi proses

teknologi iniformasi

23 Adanya standardisasi laporan hasil pemantauan

24 Adanya pengukuran di semua proyek dan proses

teknologi informasi

25 Organisasi sudah memformalkan prosedur pemantauan

proses teknologi informasi.

26 Teknologi informasi yang terintegrasi dengan aplikasi,

sistem, dan proses, berpengaruh terhadap pengumpulan

data dan pemantauan informasi

27 Manajemen dapat mengevaluasi kinerja berdasarkan

kesepakatan yang disetujui oleh pemangku kepentingan

28 Pengukuran fungsi teknologi informasi selaras dengan

tujuan organisasi

29 Organisasi menyelaraskan proses pembaharuan kebijakan

dan peningkatan standar kualitas pemantauan dengan

praktik industri yang baik

30 Adanya optimalisasi proses pemantauan untuk mencapai

tujuan organisasi

31 Organisasi mengintegrasikan bisnis metrik, yang berguna

untuk pengukuran kinerja, dengan kerangka penilaian

strategis, misalnya balance scorecard

32 Proses pemantauan teknologi informasi dan desain ulang

berkelanjutan konsisten dengan rencana peningkatan

bisnis organisasi yang luas

33 Organisasimemformalkan standart pengukuran terhadap

industri dan pesaing utama dan memahaminya sebagai

kriteria pembanding

2. MEA02: Monitor, Evaluate and Assess The System of Internal Control (Memantau,

Evaluasi dan Menilai Sistem Pengendalian Internal)

1 Organisasi memiliki prosedur untuk memantau efektivitas

pengendalian internal

2 Organisasi memiliki metode pelaporan manajemen

pengendalian internal

5

3 Organisasi memiliki kesadaran akan pentingnya jaminan

keamanan operasional teknologi informasi dan

pengendalian internal

4 Para manajer dan karyawan memiliki kesadaran terhadap

pengendalian internal

5 Manajemen mengakui kebutuhan penjaminan terhadap

kontrolteknologi informasi secara reguler

6 Keahlian individu dalam menilai kecukupan pengendalian

internal diterapkan secara ad hoc (khusus)

7 Organisasi telah secara resmi menugasi manajemen

teknologi informasi untuk memantau efektivitas

pengendalian internal

8 Organisasi menilai pengendalian internal teknologi

informasi, sebagai bagian dari audit keuangan

(tradisional), dengan metodologi dan ketrampilan yang

tidak mencerminkan kebutuhan fungsi layanan

9 Organisasi berinisiatif menggunakan laporan

pengendalian informal untuk tindakan korektif

10 Penilaian pengendalian internal tergantung pada

ketrampilan individu

11 Organisasi memiliki peningkatan kesadaran untuk

memantau pengendalian internal

12 Organisasi mulai menggunakan metode dan alat untuk

memantau pengendalian internal, tetapi tidak sesuai

dengan perencanaan

13 Organisasi mengidentifikasi risiko spesifik faktor-faktor

teknologi informasi berdasarkan ketrampilan individu

14 Manajemen layanan informasi memantau efektivitas

pengendalian internal secara teratur

15 Manajemen mendukung dan memantau pengendalian

internal

16 Organisasi mengembangkan kebijakan dan prosedur

untuk menilai dan melaporkan kegiatan pemantauan

pengendalian internal

17 Adanya program pendidikan dan pelatihan untuk

memantau pengendalian internal

18 Adanya standar penilaian jaminan pengendalian internal,

sebagai bentuk pertanggungjawaban kepada bisnis dan

6

manajer teknologi informasi

19 Organisasi memiliki alat pemantau pengendalian internal

tetapi tidak terintegrasi untuk semua proses teknologi

informasi

20 Organisasi menggunakan penilaian risiko kebijakan

proses teknologi informasi untuk mengembangkan

kerangka kontrol teknologi informasi organisasi

21 Organisasi menerapkan kebijakan proses resiko dan

proses pengurangan resiko

22 Manajemen mengimplementasikan kerangka kerja untuk

memantau pengendalian internal teknologi informasi

23 Organisasi menetapkan batasan tertentu untuk proses

pemantauan pengendalian internal

24 Organisasi melakukan standardisasi penilaian

pengendalian internal dan mendeteksi pengecualian

kontrol

25 Manajemen senior mendukung pembentukan fungsi

pengendalian internal teknologi informasi organisasi yang

berbasis pada kerangka formal yang ditangani oleh

profesional khusus dan bersertifikat

26 Staf teknologi informasi secara rutin berpartisipasi dalam

penilaian pengendalian internal

27 Organisasi menetapkan sebuah metrik pengetahuan dasar

historis informasi pada pemantauan pengendalian internal

28 Adanya ulasan dari pihak eksternal untuk pemantauan

pengendalian internal

29 Manajemen menetapkan program untuk memantau

pengendalian internal organisasi berdasarkan praktik

industri baik

30 Organisasi menggunakan alat terintegrasi dan terbaru,

yang memungkinkan menilai kondisi kritis pengendalian

teknologi informasi dengan efektif dan mendeteksi

peristiwa yang membahayakan dengan cepat

31 Adanya pembagian pengetahuan khusus untuk fungsi

layanan informasi

32 Adanya perbandingan antara pengendalian internal

organisasi dengan standar industri dan praktik yang baik

3. MEA03: Monitor, Evaluate and Assess Compliance with External

7

Requirements (Memantau, Evaluasi dan Menilai Kepatuhan dengan Persyaratan

Eksternal)

1 Adanyakesadaran akan persyaratan eksternal yang

mempengaruhi teknologi informasi, dan ada proses

teknologi informasi yang sesuai dengan persyaratan

peraturan dan hukum

2 Adanya kesadaran tentang persyaratan kepatuhan

terhadap peraturan, kontrak, dan hukum yang akan

berdampak pada organisasi

3 Organisasi hanya mengikuti aturan proses informal

sebagai wujud kepatuhan ketika ada pelaksanaan audit

atau proyek baru

4 Organisasi memahami dan mengkomunikasikan

kebutuhan untuk memenuhi persyaratan eksternal

5 Organisasi telah mengembangkan dan menerapkan

prosedur kepatuhan individu dari tahun ke tahun

6 Ada pendekatan standar terkait kepatuhan kebijakan

teknologi informasi terhadap persyaratan eksternal

7 Organisasi sangat tergantung pada pengetahuan dan

tanggung jawab individu, mengenaikepatuhan terhadap

persyaratan eksternal, yang mungkin rawan terjadi

kesalahan

8 Adanya pelatihan informal tentang kepatuhan kebijakan

teknologi informasi terhadap persyaratan eksternal

9 Organisasi mengembangkan, mendokumentasikan, dan

mendiskusikan kebijakan, rencana, dan prosedur

teknologi informasi untuk memastikan kepatuhan

terhadap peraturan, kontrak, dan kewajiban hukum

dengan tepat

10 Organisasi sudah memantau kepatuhan persyaratan

eksternal namun masih ada yang belum teratasi

11 Adanya pelatihan terkait peraturan dan hukum eksternal

mempengaruhi organisasi dan proses kepatuhan

didefinisikan

12 Adanya standar formal kontrak dan proses hukum untuk

meminimalkan risiko yang terkait dengan kewajiban

kontraktual.

8

13 Organisasi memahami persoalan dan kebutuhan

pengungkapan kepatuhan eksternal pada semua tingkatan

14 Adanya pelatihan resmi untuk semua staff organisasi agar

mereka menyadari kewajiban untuk mematuhipersyaratan

eksternal

15 Penanggung jawab prosedur jelas dan memahami proses

kepemilikan

16 Proses ini meliputi kajian lingkungan untuk

mengidentifikasi kebutuhan eksternal dan perubahan yang

berkelanjutan

17 Adanya mekanisme untuk memantau ketidakpatuhan

terhadap persyaratan eksternal, menegakkan praktik

internal, dan melakukan tindakan korektif

18 Organisasi menganalisis akar persoalan ketidakpatuhan

terhadap kebutuhan eksternal sesuai standar untuk

mengidentifikasi solusi yang berkelanjutan

19 Standarisasi praktek internal dapat berguna untuk

penetapan peraturan dan pengulangan kontraklayanan

20 Adanya sebuah proses yang terorganisasi dengan baik dan

efisien untuk memenuhi kebutuhan eksternal sesuai

dengan pendampingan dan pengkoordinasian untuk

seluruh organisasi.

21 Organisasi memiliki pengetahuan persyaratan eksternal

yang luas, termasuk tren masa depan, antisipasi dan solusi

terhadapperubahan

22 Organisasi berpartisipasi dalam diskusi kelompok

mengenai peraturan eksternal dan industri untuk

memahami pengaruh persyaratan eksternal terhadap

organisasi

23 Organisasi mengembangkan praktik yang baik untuk

menjamin efisiensi kepatuhan kebutuhan eksternal

sehingga dapat meminimalkan terjadinya pengecualian

kasus kepatuhan

24 Organisasi memiliki sistem pusat dengan pelacakan yang

lebar sehingga memungkinkan manajemen untuk

mendokumentasikan alur kejadian sehingga

dapatmengukur dan meningkatkan kualitas dan efektivitas

proses pemantauan kepatuhan

25 Penilaian diri terhadap kebutuhan eksternal adalah sebuah

proses mengimplementasikan dan menyempurnakan ke

tingkat praktek yang lebih baik

9

26 Hubungan antara gaya dan budaya manajemen organisasi

terhadap kepatuhan eksternal cukup kuat, dan organisasi

telah mengembangkan proses pelatihan yang cukup baik

pada karyawan baru setiap kali ada perubahanyang

signifikan

10

LAMPIRAN 2

FREKUENSI HASIL MEA 01 TINGKAT

MANAJER

11

Statistics

MEA1LV01 MEA1LV02 MEA1LV03 MEA1LV04

N Valid 10 10 10 10

Missing 0 0 0 0

Mean 3,2000 2,8000 3,4000 3,5000

MEA1LV01

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 2 20,0 20,0 20,0

3,00 4 40,0 40,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA1LV02

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 1 10,0 10,0 30,0

3,00 4 40,0 40,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA1LV03

Frequency Percent Valid Percent Cumulative Percent

Valid 3,00 6 60,0 60,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA1LV04

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 3 30,0 30,0 40,0

4,00 6 60,0 60,0 100,0

Total 10 100,0 100,0

12

Statistics

MEA1LV11 MEA1LV12 MEA1LV13 MEA1LV14 MEA1LV15

N Valid 10 10 10 10 10

Missing 0 0 0 0 0

Mean 3,4000 3,3000 2,9000 1,4000 3,6000

MEA1LV11

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 4 40,0 40,0 50,0

4,00 5 50,0 50,0 100,0

Total 10 100,0 100,0

MEA1LV12

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 5 50,0 50,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA1LV13

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 3 30,0 30,0 40,0

3,00 2 20,0 20,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA1LV14

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 7 70,0 70,0 70,0

2,00 2 20,0 20,0 90,0

3,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

13

MEA1LV15

Frequency Percent Valid Percent Cumulative Percent

Valid 3,00 4 40,0 40,0 40,0

4,00 6 60,0 60,0 100,0

Total 10 100,0 100,0

Statistics

MEA1LV21 MEA1LV22 MEA1LV23 MEA1LV24

N Valid 10 10 10 10

Missing 0 0 0 0

Mean 3,3000 3,2000 2,8000 2,4000

MEA1LV21

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 5 50,0 50,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA1LV22

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 2 20,0 20,0 50,0

4,00 5 50,0 50,0 100,0

Total 10 100,0 100,0

MEA1LV23

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 3 30,0 30,0 40,0

3,00 3 30,0 30,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

14

MEA1LV24

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 3 30,0 30,0 50,0

3,00 4 40,0 40,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

Statistics

MEA1LV31 MEA1LV32 MEA1LV33 MEA1LV34 MEA1LV35 MEA1LV36 MEA1LV37 MEA1LV38

N Valid 10 10 10 10 10 10 10 10

Missing 0 0 0 0 0 0 0 0

Mean 2,5000 2,3000 2,7000 2,4000 2,9000 3,0000 2,9000 3,4000

MEA1LV31

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 1 10,0 10,0 30,0

3,00 7 70,0 70,0 100,0

Total 10 100,0 100,0

MEA1LV32

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 3 30,0 30,0 50,0

3,00 5 50,0 50,0 100,0

Total 10 100,0 100,0

MEA1LV33

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 4 40,0 40,0 40,0

3,00 5 50,0 50,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

15

MEA1LV34

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 3 30,0 30,0 50,0

3,00 4 40,0 40,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

MEA1LV35

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 5 50,0 50,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA1LV36

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 4 40,0 40,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA1LV37

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 2 20,0 20,0 30,0

3,00 4 40,0 40,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

16

MEA1LV38

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 2 20,0 20,0 20,0

3,00 2 20,0 20,0 40,0

4,00 6 60,0 60,0 100,0

Total 10 100,0 100,0

Statistics

MEA1LV41 MEA1LV42 MEA1LV43 MEA1LV44 MEA1LV45 MEA1LV46 MEA1LV47

N Valid 10 10 10 10 10 10 10

Missing 0 0 0 0 0 0 0

Mean 2,8000 3,1000 2,3000 2,8000 2,9000 2,9000 3,3000

MEA1LV41

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 5 50,0 50,0 50,0

3,00 2 20,0 20,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA1LV42

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 7 70,0 70,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA1LV43

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 4 40,0 40,0 60,0

3,00 3 30,0 30,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

17

MEA1LV44

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 1 10,0 10,0 30,0

3,00 4 40,0 40,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA1LV45

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 2 20,0 20,0 30,0

3,00 4 40,0 40,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA1LV46

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 5 50,0 50,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA1LV47

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 5 50,0 50,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

Statistics

MEA1LV51 MEA1LV52 MEA1LV53 MEA1LV54 MEA1LV55

N Valid 10 10 10 10 10

Missing 0 0 0 0 0

Mean 2,8000 3,1000 2,3000 2,5000 2,2000

18

MEA1LV51

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 6 60,0 60,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

MEA1LV52

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

3,00 6 60,0 60,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA1LV53

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 5 50,0 50,0 60,0

3,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA1LV54

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 2 20,0 20,0 40,0

3,00 5 50,0 50,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

MEA1LV55

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 4 40,0 40,0 60,0

3,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

19

LAMPIRAN 3

FREKUENSI HASIL MEA 02 TINGKAT

MANAJER

20

Statistics

MEA2LV01 MEA2LV02 MEA2LV03 MEA2LV04

N Valid 10 10 10 10

Missing 0 0 0 0

Mean 3,1000 3,3000 3,6000 3,5000

MEA2LV01

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 1 10,0 10,0 20,0

3,00 4 40,0 40,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA2LV02

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 5 50,0 50,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA2LV03

Frequency Percent Valid Percent Cumulative Percent

Valid 3,00 4 40,0 40,0 40,0

4,00 6 60,0 60,0 100,0

Total 10 100,0 100,0

MEA2LV04

Frequency Percent Valid Percent Cumulative Percent

Valid 3,00 5 50,0 50,0 50,0

4,00 5 50,0 50,0 100,0

Total 10 100,0 100,0

21

Statistics

MEA2LV11 MEA2LV12 MEA2LV13 MEA2LV14

N Valid 10 10 10 10

Missing 0 0 0 0

Mean 2,9000 2,3000 2,8000 2,9000

MEA2LV11

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 2 20,0 20,0 30,0

3,00 4 40,0 40,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA2LV12

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 3 30,0 30,0 50,0

3,00 5 50,0 50,0 100,0

Total 10 100,0 100,0

MEA2LV13

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 4 40,0 40,0 40,0

3,00 4 40,0 40,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV14

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 5 50,0 50,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

22

Statistics

MEA2LV21 MEA2LV22 MEA2LV23 MEA2LV24 MEA2LV25 MEA2LV26

N Valid 10 10 10 10 10 10

Missing 0 0 0 0 0 0

Mean 3,1000 2,7000 3,0000 2,6000 2,8000 3,0000

MEA2LV21

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 7 70,0 70,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV22

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 3 30,0 30,0 40,0

3,00 4 40,0 40,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV23

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 4 40,0 40,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA2LV24

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 3 30,0 30,0 50,0

3,00 2 20,0 20,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

23

MEA2LV25

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 5 50,0 50,0 50,0

3,00 2 20,0 20,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA2LV26

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 4 40,0 40,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

Statistics

MEA2LV31 MEA2LV32 MEA2LV33 MEA2LV34 MEA2LV35 MEA2LV36 MEA2LV37

N Valid 10 10 10 10 10 10 10

Missing 0 0 0 0 0 0 0

Mean 3,2000 3,0000 2,5000 2,6000 2,5000 2,8000 2,8000

MEA2LV31

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 6 60,0 60,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA2LV32

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 1 10,0 10,0 20,0

3,00 5 50,0 50,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

24

MEA2LV33

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 2 20,0 20,0 40,0

3,00 5 50,0 50,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

MEA2LV34

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 5 50,0 50,0 50,0

3,00 4 40,0 40,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

MEA2LV35

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 3 30,0 30,0 50,0

3,00 3 30,0 30,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV36

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 3 30,0 30,0 30,0

3,00 6 60,0 60,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

25

MEA2LV37

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 4 40,0 40,0 40,0

3,00 4 40,0 40,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

Statistics

MEA2LV41 MEA2LV42 MEA2LV43 MEA2LV44 MEA2LV45 MEA2LV46 MEA2LV47

N Valid 10 10 10 10 10 10 10

Missing 0 0 0 0 0 0 0

Mean 2,8000 2,8000 2,7000 3,1000 2,8000 2,3000 1,7000

MEA2LV41

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 2 20,0 20,0 30,0

3,00 5 50,0 50,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV42

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 3 30,0 30,0 40,0

3,00 3 30,0 30,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA2LV43

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 2 20,0 20,0 40,0

3,00 3 30,0 30,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

26

MEA2LV44

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 2 20,0 20,0 30,0

3,00 2 20,0 20,0 50,0

4,00 5 50,0 50,0 100,0

Total 10 100,0 100,0

MEA2LV45

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 4 40,0 40,0 40,0

3,00 4 40,0 40,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV46

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 3 30,0 30,0 50,0

3,00 5 50,0 50,0 100,0

Total 10 100,0 100,0

MEA2LV47

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 6 60,0 60,0 60,0

2,00 1 10,0 10,0 70,0

3,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

Statistics

MEA2LV51 MEA2LV52 MEA2LV53 MEA2LV54

N Valid 10 10 10 10

Missing 0 0 0 0

Mean 3,0000 2,4000 2,5000 2,6000

27

MEA2LV51

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 2 20,0 20,0 20,0

3,00 6 60,0 60,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV52

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 4 40,0 40,0 60,0

3,00 2 20,0 20,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV53

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 5 50,0 50,0 60,0

3,00 2 20,0 20,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA2LV54

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 6 60,0 60,0 60,0

3,00 2 20,0 20,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

28

LAMPIRAN 4

FREKUENSI HASIL MEA 03 TINGKAT

MANAJER

29

Statistics

MEA3LV01

N Valid 10

Missing 0

Mean 2,8000

MEA3LV01

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 4 40,0 40,0 40,0

3,00 4 40,0 40,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

Statistics

MEA3LV11 MEA3LV12

N Valid 10 10

Missing 0 0

Mean 3,3000 1,9000

MEA3LV11

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 2 20,0 20,0 20,0

3,00 3 30,0 30,0 50,0

4,00 5 50,0 50,0 100,0

Total 10 100,0 100,0

MEA3LV12

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 5 50,0 50,0 50,0

2,00 3 30,0 30,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

30

Statistics

MEA3LV21 MEA3LV22 MEA3LV23 MEA3LV24 MEA3LV25

N Valid 10 10 10 10 10

Missing 0 0 0 0 0

Mean 3,0000 3,1000 2,9000 2,2000 2,5000

MEA3LV21

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 2 20,0 20,0 20,0

3,00 6 60,0 60,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA3LV22

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

3,00 6 60,0 60,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA3LV23

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 4 40,0 40,0 40,0

3,00 3 30,0 30,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA3LV24

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 5 50,0 50,0 70,0

3,00 2 20,0 20,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

31

MEA3LV25

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 4 40,0 40,0 50,0

3,00 4 40,0 40,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

Statistics

MEA3LV31 MEA3LV32 MEA3LV33 MEA3LV34

N Valid 10 10 10 10

Missing 0 0 0 0

Mean 3,2000 2,9000 2,8000 2,8000

MEA3LV31

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 2 20,0 20,0 30,0

3,00 1 10,0 10,0 40,0

4,00 6 60,0 60,0 100,0

Total 10 100,0 100,0

MEA3LV32

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 2 20,0 20,0 20,0

3,00 7 70,0 70,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

32

MEA3LV33

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 2 20,0 20,0 30,0

3,00 5 50,0 50,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA3LV34

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 4 40,0 40,0 40,0

3,00 4 40,0 40,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

Statistics

MEA3LV41 MEA3LV42 MEA3LV43 MEA3LV44 MEA3LV45 MEA3LV46 MEA3LV47

N Valid 10 10 10 10 10 10 10

Missing 0 0 0 0 0 0 0

Mean 3,3000 2,5000 3,2000 2,4000 2,8000 2,6000 3,0000

MEA3LV41

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 1 10,0 10,0 10,0

3,00 5 50,0 50,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA3LV42

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 3 30,0 30,0 50,0

3,00 3 30,0 30,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

33

MEA3LV43

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 2 20,0 20,0 20,0

3,00 4 40,0 40,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

MEA3LV44

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 4 40,0 40,0 60,0

3,00 2 20,0 20,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA3LV45

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 3 30,0 30,0 40,0

3,00 3 30,0 30,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA3LV46

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 4 40,0 40,0 50,0

3,00 3 30,0 30,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

34

MEA3LV47

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 4 40,0 40,0 40,0

3,00 2 20,0 20,0 60,0

4,00 4 40,0 40,0 100,0

Total 10 100,0 100,0

Statistics

MEA3LV51 MEA3LV52 MEA3LV53 MEA3LV54 MEA3LV55 MEA3LV56 MEA3LV57

N Valid 10 10 10 10 10 10 10

Missing 0 0 0 0 0 0 0

Mean 2,5000 2,6000 2,4000 3,0000 2,5000 2,8000 2,7000

MEA3LV51

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 7 70,0 70,0 70,0

3,00 1 10,0 10,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA3LV52

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 20,0 20,0 20,0

2,00 2 20,0 20,0 40,0

3,00 4 40,0 40,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA3LV53

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 5 50,0 50,0 60,0

3,00 3 30,0 30,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

35

MEA3LV54

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 2 20,0 20,0 20,0

3,00 6 60,0 60,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

MEA3LV55

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 4 40,0 40,0 50,0

3,00 4 40,0 40,0 90,0

4,00 1 10,0 10,0 100,0

Total 10 100,0 100,0

MEA3LV56

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 10,0 10,0 10,0

2,00 3 30,0 30,0 40,0

3,00 3 30,0 30,0 70,0

4,00 3 30,0 30,0 100,0

Total 10 100,0 100,0

MEA3LV57

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 5 50,0 50,0 50,0

3,00 3 30,0 30,0 80,0

4,00 2 20,0 20,0 100,0

Total 10 100,0 100,0

36

LAMPIRAN 5

FREKUENSI HASIL MEA 01 TINGKAT STAFF

37

Statistics

MEA1LV01 MEA1LV02 MEA1LV03 MEA1LV04

N Valid 30 30 30 30

Missing 0 0 0 0

Mean 2,9333 2,8000 3,1333 2,9000

MEA1LV01

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 10 33,3 33,3 33,3

3,00 12 40,0 40,0 73,3

4,00 8 26,7 26,7 100,0

Total 30 100,0 100,0

MEA1LV02

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 8 26,7 26,7 26,7

3,00 20 66,7 66,7 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

MEA1LV03

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 6 20,0 20,0 20,0

3,00 14 46,7 46,7 66,7

4,00 10 33,3 33,3 100,0

Total 30 100,0 100,0

MEA1LV04

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 9 30,0 30,0 30,0

3,00 15 50,0 50,0 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

38

Statistics

MEA1LV11 MEA1LV12 MEA1LV13 MEA1LV14 MEA1LV15

N Valid 30 30 30 30 30

Missing 0 0 0 0 0

Mean 2,7667 2,8667 3,0333 2,2333 2,6333

MEA1LV11

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 11 36,7 36,7 36,7

3,00 15 50,0 50,0 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA1LV12

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 9 30,0 30,0 30,0

3,00 16 53,3 53,3 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

MEA1LV13

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 8 26,7 26,7 26,7

3,00 13 43,3 43,3 70,0

4,00 9 30,0 30,0 100,0

Total 30 100,0 100,0

MEA1LV14

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 7 23,3 23,3 23,3

2,00 13 43,3 43,3 66,7

3,00 6 20,0 20,0 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

39

MEA1LV15

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 12 40,0 40,0 46,7

3,00 11 36,7 36,7 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

Statistics

MEA1LV21 MEA1LV22 MEA1LV23 MEA1LV24

N Valid 30 30 30 30

Missing 0 0 0 0

Mean 2,7333 2,8667 2,4667 2,3000

MEA1LV21

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 9 30,0 30,0 33,3

3,00 17 56,7 56,7 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

MEA1LV22

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 5 16,7 16,7 20,0

3,00 21 70,0 70,0 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

40

MEA1LV23

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 16 53,3 53,3 60,0

3,00 8 26,7 26,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA1LV24

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 8 26,7 26,7 26,7

2,00 10 33,3 33,3 60,0

3,00 7 23,3 23,3 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

Statistics

MEA1LV31 MEA1LV32 MEA1LV33 MEA1LV34 MEA1LV35 MEA1LV36 MEA1LV37 MEA1LV38

N Valid 30 30 30 30 30 30 30 30

Missing 0 0 0 0 0 0 0 0

Mean 2,1667 2,5000 2,2667 2,2333 2,6667 2,5000 2,2000 2,9000

MEA1LV31

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 5 16,7 16,7 16,7

2,00 17 56,7 56,7 73,3

3,00 6 20,0 20,0 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

41

MEA1LV32

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 16 53,3 53,3 56,7

3,00 10 33,3 33,3 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

MEA1LV33

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 15 50,0 50,0 63,3

3,00 10 33,3 33,3 96,7

4,00 1 3,3 3,3 100,0

Total 30 100,0 100,0

MEA1LV34

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 7 23,3 23,3 23,3

2,00 12 40,0 40,0 63,3

3,00 8 26,7 26,7 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

MEA1LV35

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 13 43,3 43,3 46,7

3,00 11 36,7 36,7 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

42

MEA1LV36

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 15 50,0 50,0 53,3

3,00 12 40,0 40,0 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

MEA1LV37

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 5 16,7 16,7 16,7

2,00 16 53,3 53,3 70,0

3,00 7 23,3 23,3 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

MEA1LV38

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 9 30,0 30,0 33,3

3,00 12 40,0 40,0 73,3

4,00 8 26,7 26,7 100,0

Total 30 100,0 100,0

Statistics

MEA1LV41 MEA1LV42 MEA1LV43 MEA1LV44 MEA1LV45 MEA1LV46 MEA1LV47

N Valid 30 30 30 30 30 30 30

Missing 0 0 0 0 0 0 0

Mean 2,3667 3,0000 2,4667 2,4333 3,1667 2,7000 2,8333

43

MEA1LV41

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 19 63,3 63,3 70,0

3,00 5 16,7 16,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA1LV42

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 8 26,7 26,7 26,7

3,00 14 46,7 46,7 73,3

4,00 8 26,7 26,7 100,0

Total 30 100,0 100,0

MEA1LV43

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 15 50,0 50,0 53,3

3,00 13 43,3 43,3 96,7

4,00 1 3,3 3,3 100,0

Total 30 100,0 100,0

MEA1LV44

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 6 20,0 20,0 20,0

2,00 9 30,0 30,0 50,0

3,00 11 36,7 36,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

44

MEA1LV45

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 1 3,3 3,3 6,7

3,00 20 66,7 66,7 73,3

4,00 8 26,7 26,7 100,0

Total 30 100,0 100,0

MEA1LV46

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 3 10,0 10,0 10,0

2,00 9 30,0 30,0 40,0

3,00 12 40,0 40,0 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

MEA1LV47

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 8 26,7 26,7 30,0

3,00 16 53,3 53,3 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

Statistics

MEA1LV51 MEA1LV52 MEA1LV53 MEA1LV54 MEA1LV55

N Valid 30 30 30 30 30

Missing 0 0 0 0 0

Mean 2,7333 2,9667 2,3000 2,4000 2,5667

45

MEA1LV51

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 9 30,0 30,0 33,3

3,00 17 56,7 56,7 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

MEA1LV52

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 7 23,3 23,3 23,3

3,00 17 56,7 56,7 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

MEA1LV53

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 15 50,0 50,0 63,3

3,00 9 30,0 30,0 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

MEA1LV54

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 11 36,7 36,7 50,0

3,00 14 46,7 46,7 96,7

4,00 1 3,3 3,3 100,0

Total 30 100,0 100,0

46

MEA1LV55

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 3 10,0 10,0 10,0

2,00 11 36,7 36,7 46,7

3,00 12 40,0 40,0 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

47

LAMPIRAN 6

FREKUENSI HASIL MEA 02 TINGKAT STAFF

48

Statistics

MEA2LV01 MEA2LV02 MEA2LV03 MEA2LV04

N Valid 30 30 30 30

Missing 0 0 0 0

Mean 2,9333 3,1000 2,9667 3,1333

MEA2LV01

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 7 23,3 23,3 26,7

3,00 15 50,0 50,0 76,7

4,00 7 23,3 23,3 100,0

Total 30 100,0 100,0

MEA2LV02

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 5 16,7 16,7 16,7

3,00 17 56,7 56,7 73,3

4,00 8 26,7 26,7 100,0

Total 30 100,0 100,0

MEA2LV03

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 8 26,7 26,7 26,7

3,00 15 50,0 50,0 76,7

4,00 7 23,3 23,3 100,0

Total 30 100,0 100,0

MEA2LV04

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 7 23,3 23,3 23,3

3,00 12 40,0 40,0 63,3

4,00 11 36,7 36,7 100,0

Total 30 100,0 100,0

49

Statistics

MEA2LV11 MEA2LV12 MEA2LV13 MEA2LV14

N Valid 30 30 30 30

Missing 0 0 0 0

Mean 2,7333 2,5000 2,7000 2,4000

MEA2LV11

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 14 46,7 46,7 46,7

3,00 10 33,3 33,3 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

MEA2LV12

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 11 36,7 36,7 50,0

3,00 11 36,7 36,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA2LV13

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 10 33,3 33,3 40,0

3,00 13 43,3 43,3 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

MEA2LV14

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 3 10,0 10,0 10,0

2,00 16 53,3 53,3 63,3

3,00 7 23,3 23,3 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

50

Statistics

MEA2LV21 MEA2LV22 MEA2LV23 MEA2LV24 MEA2LV25 MEA2LV26

N Valid 30 30 30 30 30 30

Missing 0 0 0 0 0 0

Mean 2,8000 2,6667 2,7000 2,2000 2,5667 2,7667

MEA2LV21

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 9 30,0 30,0 36,7

3,00 12 40,0 40,0 76,7

4,00 7 23,3 23,3 100,0

Total 30 100,0 100,0

MEA2LV22

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 15 50,0 50,0 50,0

3,00 10 33,3 33,3 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

MEA2LV23

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 9 30,0 30,0 36,7

3,00 15 50,0 50,0 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

51

MEA2LV24

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 8 26,7 26,7 26,7

2,00 10 33,3 33,3 60,0

3,00 10 33,3 33,3 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

MEA2LV25

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 16 53,3 53,3 53,3

3,00 11 36,7 36,7 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

MEA2LV26

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 13 43,3 43,3 43,3

3,00 11 36,7 36,7 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

Statistics

MEA2LV31 MEA2LV32 MEA2LV33 MEA2LV34 MEA2LV35 MEA2LV36 MEA2LV37

N Valid 30 30 30 30 30 30 30

Missing 0 0 0 0 0 0 0

Mean 3,1000 2,7667 2,3333 2,4000 2,2000 2,3333 2,5333

MEA2LV31

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 3 10,0 10,0 16,7

3,00 15 50,0 50,0 66,7

4,00 10 33,3 33,3 100,0

Total 30 100,0 100,0

52

MEA2LV32

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 9 30,0 30,0 36,7

3,00 13 43,3 43,3 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

MEA2LV33

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 9 30,0 30,0 30,0

2,00 7 23,3 23,3 53,3

3,00 9 30,0 30,0 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

MEA2LV34

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 14 46,7 46,7 60,0

3,00 8 26,7 26,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA2LV35

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 7 23,3 23,3 23,3

2,00 13 43,3 43,3 66,7

3,00 7 23,3 23,3 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

53

MEA2LV36

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 3 10,0 10,0 10,0

2,00 16 53,3 53,3 63,3

3,00 9 30,0 30,0 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

MEA2LV37

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 10 33,3 33,3 46,7

3,00 12 40,0 40,0 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

Statistics

MEA2LV41 MEA2LV42 MEA2LV43 MEA2LV44 MEA2LV45 MEA2LV46 MEA2LV47

N Valid 30 30 30 30 30 30 30

Missing 0 0 0 0 0 0 0

Mean 2,5333 2,5333 2,5000 2,8000 2,7000 2,2333 2,2667

MEA2LV41

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 9 30,0 30,0 43,3

3,00 14 46,7 46,7 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

54

MEA2LV42

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 14 46,7 46,7 53,3

3,00 10 33,3 33,3 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA2LV43

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 17 56,7 56,7 60,0

3,00 8 26,7 26,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA2LV44

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 12 40,0 40,0 43,3

3,00 9 30,0 30,0 73,3

4,00 8 26,7 26,7 100,0

Total 30 100,0 100,0

MEA2LV45

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 3 10,0 10,0 10,0

2,00 12 40,0 40,0 50,0

3,00 6 20,0 20,0 70,0

4,00 9 30,0 30,0 100,0

Total 30 100,0 100,0

55

MEA2LV46

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 5 16,7 16,7 16,7

2,00 16 53,3 53,3 70,0

3,00 6 20,0 20,0 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

MEA2LV47

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 5 16,7 16,7 16,7

2,00 15 50,0 50,0 66,7

3,00 7 23,3 23,3 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

Statistics

MEA2LV51 MEA2LV52 MEA2LV53 MEA2LV54

N Valid 30 30 30 30

Missing 0 0 0 0

Mean 2,4667 2,2667 2,1333 2,5000

MEA2LV51

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 16 53,3 53,3 56,7

3,00 11 36,7 36,7 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

56

MEA2LV52

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 8 26,7 26,7 26,7

2,00 11 36,7 36,7 63,3

3,00 6 20,0 20,0 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

MEA2LV53

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 7 23,3 23,3 23,3

2,00 14 46,7 46,7 70,0

3,00 7 23,3 23,3 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

MEA2LV54

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 14 46,7 46,7 53,3

3,00 11 36,7 36,7 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

57

LAMPIRAN 7

FREKUENSI HASIL MEA 03 TINGKAT STAFF

58

Statistics

MEA3LV01

N Valid 30

Missing 0

Mean 2,6333

MEA3LV01

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 16 53,3 53,3 53,3

3,00 9 30,0 30,0 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

Statistics

MEA3LV11 MEA3LV12

N Valid 30 30

Missing 0 0

Mean 3,0000 2,1333

MEA3LV11

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 8 26,7 26,7 26,7

3,00 14 46,7 46,7 73,3

4,00 8 26,7 26,7 100,0

Total 30 100,0 100,0

MEA3LV12

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 9 30,0 30,0 30,0

2,00 11 36,7 36,7 66,7

3,00 7 23,3 23,3 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

59

Statistics

MEA3LV21 MEA3LV22 MEA3LV23 MEA3LV24 MEA3LV25

N Valid 30 30 30 30 30

Missing 0 0 0 0 0

Mean 2,5000 2,8000 2,4000 2,5333 2,3000

MEA3LV21

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 15 50,0 50,0 56,7

3,00 9 30,0 30,0 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA3LV22

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 12 40,0 40,0 40,0

3,00 12 40,0 40,0 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

MEA3LV23

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 18 60,0 60,0 63,3

3,00 9 30,0 30,0 93,3

4,00 2 6,7 6,7 100,0

Total 30 100,0 100,0

MEA3LV24

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 10 33,3 33,3 46,7

3,00 12 40,0 40,0 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

60

MEA3LV25

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 6 20,0 20,0 20,0

2,00 12 40,0 40,0 60,0

3,00 9 30,0 30,0 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

Statistics

MEA3LV31 MEA3LV32 MEA3LV33 MEA3LV34

N Valid 30 30 30 30

Missing 0 0 0 0

Mean 2,7000 2,5667 2,2333 2,3667

MEA3LV31

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 11 36,7 36,7 40,0

3,00 14 46,7 46,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

MEA3LV32

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 14 46,7 46,7 50,0

3,00 12 40,0 40,0 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

61

MEA3LV33

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 18 60,0 60,0 73,3

3,00 5 16,7 16,7 90,0

4,00 3 10,0 10,0 100,0

Total 30 100,0 100,0

MEA3LV34

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 5 16,7 16,7 16,7

2,00 13 43,3 43,3 60,0

3,00 8 26,7 26,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

Statistics

MEA3LV41 MEA3LV42 MEA3LV43 MEA3LV44 MEA3LV45 MEA3LV46 MEA3LV47

N Valid 30 30 30 30 30 30 30

Missing 0 0 0 0 0 0 0

Mean 2,5667 2,5667 3,0333 2,5333 2,6000 2,6333 2,4333

MEA3LV41

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 15 50,0 50,0 56,7

3,00 7 23,3 23,3 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

62

MEA3LV42

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 12 40,0 40,0 53,3

3,00 7 23,3 23,3 76,7

4,00 7 23,3 23,3 100,0

Total 30 100,0 100,0

MEA3LV43

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 7 23,3 23,3 26,7

3,00 12 40,0 40,0 66,7

4,00 10 33,3 33,3 100,0

Total 30 100,0 100,0

MEA3LV44

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 3 10,0 10,0 10,0

2,00 13 43,3 43,3 53,3

3,00 9 30,0 30,0 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

MEA3LV45

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 14 46,7 46,7 50,0

3,00 11 36,7 36,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

63

MEA3LV46

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 16 53,3 53,3 56,7

3,00 6 20,0 20,0 76,7

4,00 7 23,3 23,3 100,0

Total 30 100,0 100,0

MEA3LV47

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 17 56,7 56,7 63,3

3,00 7 23,3 23,3 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

Statistics

MEA3LV51 MEA3LV52 MEA3LV53 MEA3LV54 MEA3LV55 MEA3LV56 MEA3LV57

N Valid 30 30 30 30 30 30 30

Missing 0 0 0 0 0 0 0

Mean 2,7333 2,3667 2,4333 2,6333 2,6667 2,8333 2,6000

MEA3LV51

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 1 3,3 3,3 3,3

2,00 11 36,7 36,7 40,0

3,00 13 43,3 43,3 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

64

MEA3LV52

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 5 16,7 16,7 16,7

2,00 10 33,3 33,3 50,0

3,00 14 46,7 46,7 96,7

4,00 1 3,3 3,3 100,0

Total 30 100,0 100,0

MEA3LV53

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 4 13,3 13,3 13,3

2,00 14 46,7 46,7 60,0

3,00 7 23,3 23,3 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

MEA3LV54

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 12 40,0 40,0 46,7

3,00 11 36,7 36,7 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

MEA3LV55

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 11 36,7 36,7 43,3

3,00 12 40,0 40,0 83,3

4,00 5 16,7 16,7 100,0

Total 30 100,0 100,0

65

MEA3LV56

Frequency Percent Valid Percent Cumulative Percent

Valid 2,00 11 36,7 36,7 36,7

3,00 13 43,3 43,3 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

MEA3LV57

Frequency Percent Valid Percent Cumulative Percent

Valid 1,00 2 6,7 6,7 6,7

2,00 14 46,7 46,7 53,3

3,00 8 26,7 26,7 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0