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Skype for Business
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APA ITU SKYPE FOR BUSINESS1
KELEBIHAN SKYPE FOR BUSINESS2
CIRI - CIRI SKYPE FOR BUSINESS3
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AGENDA
DEMO SKYPE FOR BUSINESS
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Gabungan IM, panggilan audio, panggilan video dan
perkongsian fail serta kolaborasi dalam satu pakej.
APA ITU SKYPE FOR BUSINESS
IM
AUDIO
VIDEO
KONGSI
FAIL
PRESENT
SKYPE
MEETING
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KELEBIHAN SKYPE FOR BUSINESS
Berhubungdengan
sesiapa sahaja
Mudahuntuk
digunakan
Berkolaborasisehingga 250* orang dalam
satu masa
Penjimatankos dan
masa
*Bergantung kepada network bandwidth
Perkongsianfail sehingga
500MB
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INSTANT MESSAGING
PRESENCE
DESKTOP
SHARING
REMOTE
DESKTOP
FILE SHARING
SCHEDULE
A MEETING
AUDIO
CONFERENCING
VIDEO
CONFERENCING
CIRI-CIRI SKYPE FOR BUSINESS
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DEMO SKYPE FOR BUSINESS
Daftar masuk Skype for Business
Menguruskan Profil
Menguruskan Contact
IM dan audio,video conferencing
Skype Meeting
Skype Mobile
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Cetified Cameras : Skype for Business (SfB)
* Sumber adalah daripada https://partnersolutions.skypeforbusiness.com/solutionscatalog/all
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Features Desktop Mobile
Remains sign in Yes Yes
Audio/ Video Conferencing Yes Yes
Instant messaging Yes Yes
Publish and view status Yes Yes
Search Address Book Yes Yes
Share desktop Yes No
View shared desktop/ program Yes View shared program only
Share PowerPoint slide Yes Yes
DESKTOP VS MOBILE
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COMPONENT REQUIREMENT
FeatureComputer and processor Minimum 1.6 gigahertz (GHz) or faster processor. We recommend 2.0 gigahertz (32 bit or 64 bit).
FeatureMemory 2 GB RAM
FeatureHard disk 3.0 GB of available disk space
FeatureDisplay PC: 1024 x 768 1024 by 768 screen resolution
FeatureGraphics Hardware
•Support for Microsoft DirectX 9 application programming interface (API)
•Minimum of 128 megabytes (MB) graphics memory
•Windows Display Driver Model driver
•32 bits per pixel capable format
FeatureOperating system
Windows 10, Windows 8.1, Windows 8, or Windows 7 Service Pack 1, Windows Server 2016,
Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2.For the best
experience, use the latest version of any operating system.
FeatureBrowser The current version of Internet Explorer, Microsoft Edge, Safari, Chrome, or Firefox.
Feature.NET versiondot NET version Requires .NET 4.5 CLR.
FeatureData and voice Minimum 1.6 gigahertz (GHz) or faster processor. We recommend 2.0 gigahertz (32 bit or 64 bit).
FeatureVideo source USB 2.0 video camera
FeatureMeetings Minimum 1.6 gigahertz (GHz) or faster processor. We recommend 2.0 gigahertz (32 bit or 64 bit).
FeatureDevices Standard laptop camera, microphone, and speakers.
Prerequisite SFB for Windows
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Prerequisite SFB for MAC
COMPONENT REQUIREMENT
FeatureProcessor Intel processor, Core 2 Duo or higher
FeatureMemory 2 GB RAM
FeatureHard disk 1.5 GB of available hard disk space
FeatureDisplay 1280 x 800 1280 by 800 or higher resolution
FeatureOperating system Mac OS X 10.11 El Capitan or later
FeatureBrowser Safari 5 or later
FeatureVideo Compatible webcam
FeatureVoiceCompatible microphone and speakers, headset with
microphone, or equivalent device
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Type Protocol Source Ports Destination Ports Encrypted Purpose
TCP SIP/TLS Any 443 Yes Access Edge
TCP PSOM(TLS) Any 443 Yes WC Edge
TCP RTP Any 50,000 – 59,999 Yes AV Edge
UDP RTP Any 50,000 – 59,999 yes AV Edge
UDP STUN/MSTURN Any 3478 Yes AV Edge
TCP STUN/MSTURN Any 443 Yes AV Edge
TCP HTTP Any 80 NO Access Edge
UDP DNS Any 53 NO Access Edge
TCP RTP 50,000 – 59,999 Any Yes AV Edge
UDP RTP 50,000 – 59,999 Any Yes AV Edge
UDP STUN/MSTURN 3478 3478 yes AV Edge
TCP STUN/MSTURN Any 443 Yes AV Edge
TCP
HTTP
SIP/TLS Any 80 NO Reverse Proxy
TCP HTTPS Any 443 yes Reverse Proxy
TCP SRTP 5350 - 5389 5350 - 5389 Yes Peer to peer application
sharing
UDP SRTP 5390 - 5429 5390 - 5429 Yes Peer to peer audio traffic
UDP SRTP 5430 - 5469 5430 - 5469 Yes Peer to Peer video traffic
TCP SRTP 5470 - 5509 5470 - 5509 Yes Peer to peer file transfer
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Prepared by :
Khairizan Tarmizi Bin Taufek
MCS, 1GovUC Operation Team
1GovUC Skype For Business
Technical Troubleshooting Guide
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Unable to sign-in • Possible solution:
1. Enter correct credential (username and password)
2. Ensure already subscribed to Package C in IPMS Portal
3. Reset password to default and retry login
1GovUC Skype For Business
Unable to sign in
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Computer time not correct • Possible solution:
1. Set PC time and date to follow Sirim real time (https://mst.sirim.my)
2. Set PC time to follow UTC 08:00 Kuala Lumpur, Singapore setting
1GovUC Skype For Business
Unable to sign in
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DNS configuration • Possible solution:
1. Open CMD and run ipconfig /flushdns
2. Close SFB and delete user SIP profile in C:\Users\<userprofile>\AppData\Local\Microsoft\Office\15.0\Lync and relogging.
1GovUC Skype For Business
Unable to sign in
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Unable to search address book • Possible solution:
1. Set PC time and date to follow Sirim real time (https://mst.sirim.my)
2. Set PC time to follow UTC 08:00 Kuala Lumpur, Singapore setting
3. Close SFB and delete user SIP profile in C:\Users\<userprofile>\AppData\Local\Microsoft\Office\15.0\Lync and relogging.
1GovUC Skype For BusinessUnable to search address book
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Unable to perform audio/ video/ presentation/ send items
• Failed due to network issue
• Possible solution:
• Make sure internet network is good, strong and consistent
• Make user microphone and speaker available if unable to perform audio/ video.
• Ensure all ports required for SFB are opend on agency network/ firewall. Refer to list of ports required accordingly provided for UC Admin.
1GovUC Skype For Business
AV/ Presentation/ send items issue
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Unable to perform SFB conferencing • Possible solution:
• Make sure internet network is good, strong and consistent
• Ensure all ports required for SFB are opend on agency network/ firewall. Refer to list of ports required accordingly provided for UC Admin.
1GovUC Skype For Business
Conferencing issue
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Unable login Skype For Business Mobile from iOS device
• Possible solution:
• Navigate to www.1govuc.gov.my/muat-turun thru mobile device
• Install certificates Root CA from TM and Enterprise Trust
1GovUC Skype For Business
Mobile iOS issue
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• Check installed certificates in mobile • Navigate to Setting > General > About > Certificate Trust Settings
• Enable TM Applied Business Root Certificate
1GovUC Skype For Business
Mobile iOS issue
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TERIMA KASIH
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