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8/18/2019 Tugas 1-Ecommerce Shella Meydina(MI03140107)-4G
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Cybercrime
POLITEKNIK NEGERI
SHELLA MEYDINA(MI03140107)
4G
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Tugas2
• Termasuk kategori E-commerce aa !er"asarka# e$aku%
• Termasuk kategori E-commerce aa !er"asarka# ro"uk &a#g "i'ua$%
• Je$aska# cara me$akuka# tra#saksi (mem!e$i) a"a E-commerce
terse!ut (termasuk emesa#a#* em!a&ara#* roses e#girima# &a#g
"i$akuka#)+
• Jika termasuk kategori E-commerce ,2,* !agaima#a cara !er'ua$a# "i
$a&a#a# E-,ommerce terse!ut%
LAZADA
Laa"a.co.i" meruaka# !agia# "ari Laa"a Grou &a#g me#'a"i tu'ua#
!e$a#'a o#$i#e #omor satu "i Asia Te#ggara. Laa"a Grou !eroerasi "i
I#"o#esia* Ma$a&sia* /i$ii#a* Si#gaura* T0ai$a#" "a# 1iet#am. Me#'a"i
io#ir "i !i"a#g e-commerce* Laa"a me#g0a"irka# $a&a#a# !er!e$a#'a &a#g
mu"a0 !agi ko#sume# "a# akses $a#gsu#g a"a "ata!ase ko#sume#
ter!esar "i Asia Te#ggara.
BERBELANJA MUDAH DI LAZADAC!ID
"#$#%& Be'%&$% U%m%
e#ga# ratusa# ri!u i$i0a# ro"uk terse"ia "ari !er!agai kategori*
kese0ata# "a# keca#tika#* era$ata# ruma0 ta#gga* 0a#"0o#e "a# ta!$et*
e$ektro#ik* era$ata# ruma0 ta#gga* Laa"a me#'a"i tu'ua# utama u#tuk
meme#u0i ke!utu0a# !er!e$a#'a. Se$ai# "ari !er!agai i$i0a# ro"uk "ari
!ra#" i#ter#asio#a$ "a# $oka$* kita 'uga "aat me#emuka# !er!agai ro"uk&a#g 0a"ir secara eksk$usi3 me$a$ui Laa"a.
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Berbe'%&$% M#%* %& Ny%m%&
Ta#a 0arus me$a$ui macet* a#tria# "a# !er"esak-"esaka#. Be$a#'a kaa#
sa'a* "ima#a sa'a* me$a$ui komuter mauu# 0a#"0o#e. e#ga# $a&a#a#
e#girima# &a#g ceat "a# "aat "ia#"a$ka#* kita 0a#&a er$u "u"uk sa#tai
"a# aket aka# "ia#tarka# kea"a kita.
Berbe'%&$% Am%& %& "er+erc%y%
Laa"a mema0ami e#ti#g#&a !agi ko#sume# u#tuk !er!e$a#'a "e#ga#
ama# a"a $a&a#a# &a#g "aat "ierca&a. Laa"a me#g0a"irka# !er!agai
i$i0a# meto"e em!a&ara# !agi ko#sume#* termasuk !a&ar tu#ai "i temat
atau ,as0-O#-e$ier&* ko#sume# 0a#&a er$u mem!a&ar saat ko#sume#
me#erima kirima# aket ko#sume#. Laa"a memastika# kua$itas "a#
keas$ia# ro"uk5 semua ro"uk &a#g ko#sume# !e$i "i Laa"a "i'ami# as$i*
!uka# !ara#g i$ega$ "a# ti"ak rusak. Aa!i$a ter'a"i kasus se!a$ik#&a*
ko#sume# "aat me#gem!a$ika##&a "a$am 'a#gka 6aktu 74 0ari "a#
me#erima e#gem!a$ia# ua#g see#u0#&a* &a#g termasuk "a$am Program
Per$i#"u#ga# Pe$a#gga#.
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• Termasuk kategori E-commerce aa !er"asarka# e$aku%
Pa"a a6a$#&a Laa"a 0a#&a termasuk kategori Bussi#ess to ,o#sumer (B2,)
kare#a Laa"a memi$iki ro"uk u#tuk "i'ua$* memi$iki gu"a#g u#tuk stock
!ara#g* 'ika a"a em!e$ia#* !ara#g terse!ut 0arus "ikirim ke customer &a#g
mem!e$i#&a* semua roses i#i miri "e#ga# suermarket "a# &a#g
mem!e"aka# "e#ga# suermarket a"a$a0 i#i "i$akuka# secara o#$i#e.
Gam!ar "i !a6a0 i#i me#u#'ukka# Laa"a termasuk B2,. Pro"uk i#i "i'ua$
"a# "ikirim o$e0 Laa"a.co.i" (meruaka# ro"uk Laa"a se#"iri "a#
me#gik$a#ka# "i situs 6e! mi$ik "ia se#"iri).
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Namu# u#tuk sekara#g Laa"a su"a0 meram!a0 ke kategori ,o#sumer to
,o#sumer (,2,). Kare#a Laa"a me#&e"iaka# market$ace !agi ko#sume#
u#tuk me$akuka# tra#saksi e#'ua$a# "a# em!e$ia# secara o#$i#e. 8ser
"aat me#ami$ka# !ara#g "aga#ga##&a "i situs ,2, agar user $ai##&a
"aat me$i0at "a# tertarik u#tuk mem!e$i#&a. Ja"i* ,2, itu me#'a"i
era#tara a#tara e#'ua$ "a# em!e$i.
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Gam!ar "i !a6a0 i#i me#u#'ukka# Laa"a termasuk ,2,. Pro"uk i#i "i'ua$
"a# "ikirim o$e0 Ma&o#ette Store (!uka# termasuk ro"uk Laa"a* #amu#
ro"uk $ai# &a#g me#gik$a#ka# ro"uk#&a "i situs 6e! mi$ik Laa"a).
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• Termasuk kategori E-commerce aa !er"asarka# ro"uk &a#g "i'ua$%Ber"asarka# ro"uk &a#g "i'ua$ Laa"a termasuk kategori7. E-,ommerce P0&sica$ Goo"
o Me#'ua$ ro"uk !ara#g 9sik secara o#$i#e.
o i Laa"a I#"o#esia "aat "i'umai 72 kategori ro"uk utama
mu$ai "ari era$ata# ruma0 ta#gga* E$ektro#ik ruma0 ta#gga*
:a#"0o#e ; Aksesoris* Kamera* Komuter* T1* 1i"eo ; Au"io*
Mai#a# ; Ba&i* Kese0ata# ; Keca#tika#* Tas ; Koer* O$a0raga ;
Otomoti3* Musik ; I#strume#* "a# Buku.
o Memer$uka# !ia&a kirim "a# a'ak se!agai tam!a0a#.
Gam!ar "i !a6a0 i#i me#u#'ukka# Laa"a termasuk E,C-mmerce
.*y/ic%' --
2. E-,ommerce igita$ Goo"
• Pro"uk &a#g "i'ua$ !erua !e#"a-!e#"a "igita$.
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• Je$aska# cara me$akuka# tra#saksi (mem!e$i) a"a E-commerce
terse!ut (termasuk emesa#a#* em!a&ara#* roses e#girima# &a#g
"i$akuka#)+
Laa"a.co.i" "aat 'uga "ise!ut "e#ga# toko o#$i#e a"a$a0 sistem e#'ua$a#
"e#ga# me#ggu#aka# 'asa i#ter#et* !er!asis 6e! "a# "aat !ertra#saksi
"e#ga# o#$i#e ta#a a"a#&a tata muka a#tara em!e$i "a# e#'ua$. I#i
te#tu sa'a memu"a0ka# ara em!e$i &a#g !erasa$ "ari "aera0 &a#g 'au0
u#tuk me$akuka# tra#saksi "e#ga# 0arga &a#g #orma$. Te#tu sa'a "aera0 si
em!e$i &a#g 'au0 aka# meme#garu0i $ama ti"ak#&a !ara#g &a#g "i!e$i
samai ke em!e$i terse!ut.
Berikut a"a$a0 $a#gka0-$a#gka0 tra#saksi mem!e$i "i Laa"a5
7. Pem!e$i "i0aruska# u#tuk me#ggu#aka# i#ter#et u#tuk me#gakses ke
6e! Laa"a.co.i".
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. La#gka0 se$a#'ut#&a a"a$a0 em!e$i "i0aruska# me#gisi 3ormu$ir
em!e$ia#. Pem!e$i teta memi$i0 i$i0a# ?em!e$i teta@ "e#ga#
me#gisi "ata emai$ "a# kata sa#"i &a#g su"a0 ter"a3tar "a# em!e$i
&a#g masi0 !aru "a# !e$um er#a0 me$akuka# tra#saksi "i Laa"a
0arus me#gi#utka# a$amat emai$ em!e$i u#tuk ko#9rmasi te#ta#g
em!e$ia#.
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D. Se$a#'ut#&a em!e$i memi$i0 meto"e &a#g em!a&ara# &a#g
"ii#gi#ka#. A"a < meto"e &a#g "ise"iaka# Laa"a.co.i" &aitu !a&ar "i
temat* kartu kre"it* "a# !a#k tra#s3er. Meto"e em!a&ara# ?Ba&ar "i
temat@ me#g0aruska# em!e$i !era"a "i 6i$a&a0 &a#g su"a0
tercoer o$e0 Laa"a.co.i". Meto"e em!a&ara# ?kartu kre"it@
me#g0aruska# em!e$i u#tuk me#gisi i#3ormasi te#ta#g kartu kre"it
&a#g "ier$uka#. Meto"e e#girima# ?!a#k tra#s3er@ me#g0aruska#
em!e$i u#tuk me#tra#s3er 0arga ro"uk ke !a#k &a#g "ise"iaka# o$e0
e#'ua$. Mem!e$i "e#ga# meto"e !a#k tra#s3er me#g0aruska#
em!e$i u#tuk me#gkom9rmasika# e#girima# ua#g "e#ga# me#u "i
0ome Laa"a Cko#9rmasi em!a&ara#C.
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D%& i&i'%* %'#r - c*%r berbe'%&$% i L%5%% 6
NB 5 Bara#g "ikirimka# sesuai "e#ga# kete#tua# "ari meto"e em!a&ara# &a#g
"ii$i0. Meto"e CBa&ar "itematC* !ara#g aka# "iterima sesaat kurir Laa"a
me#girimka# ro"uk "a# me#agi0 em!a&ara#. Meto"e CBa&ar "i !a#kC*
!ara#g aka# "iterima sete$a0 ua#g "i tra#s3er "e#ga# 'a#gka 6aktu &a#g
te$a0 "ite#tuka# se!e$um#&a. Meto"e CKartu kre"itC* !ara#g aka# "iterima
sete$a0 ua#g te$a0 "i"e!it ke reke#i#g Laa"a "e#ga# 'a#gka 6aktu &a#g
te$a0 "ite#tuka# se!e$um#&a sesuai "e#ga# 6i$a&a0 temat ti#gga$ em!e$i.
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Ko#sume# me#erima esa#a# sete$a0 !er0asi$ me$akuka# emesa#a#* tim
,ustomer Serice Laa"a aka# me$akuka# roses eri9kasi "a# aka#
mem!erika# i#3ormasi ter!aru kea"a A#"a segera me$a$ui emai$ = SMS.
8#tuk me#geta0ui estimasi 6aktu e#girima# ro"uk* si$a0ka# me#gacu
a"a estimasi 6aktu &a#g ter$etak "i 0a$ama# masi#g-masi#g ro"uk.
Ko#sume# 'uga "aat me$akuka# e#geceka# status esa#a# a"a $i#k
!erikut 0tt5==666.$aa"a.co.i"=or"er-tracki#g= .
http://www.lazada.co.id/order-trackinghttp://www.lazada.co.id/order-tracking
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) Pro"uk &a#g su"a0 "iu$oa" !e$um aka# mu#cu$ "i situs#&a Laa"a*
kare#a a"a roses eri9kasi o$e0 Team Laa"a. Biasa#&a a"a
ku#'u#ga# ke $okasi se$$er terse!ut atau !isa 'uga "ie$a'ari "ari
ketera#ga# "eskrisi ro"uk &a#g kita 'ua$ terse!ut.
D) Sete$a0 "isetu'ui ro"uk aka# tami$ "i Laa"a. 8#tuk me#gecek cuku
ketik sa'a #ama toko se$$er terse!ut.
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) Jika su"a0 !er0asi$ memasa#g ro"uk* ti#gga$ tu#ggu emai$
em!erita0ua# "ari Laa"a 'ika a"a &a#g mem!e$i ro"uk terse!ut.
8#tuk mereso# emai$ terse!ut* se$$er $ogi#
ke 0tts5==se$$erce#ter.$aa"a.co.i"=or"er* $a$u se$$er me$i0at aa &a#g "iesa#
"a# segera reso# esa#a# terse!ut* &a#g arti#&a !ara#g 0arus segera
"ikirim maksima$ 2 H 24 'am su"a0 0arus memasuka# No Resi JNE.
Jika se$$er su"a0 memasuka# No Resi JNE maka se$a#'ut#&a a$ikasi Se$$er
ce#tre Laa"a aka# meru!a0 se#"iri status emesa##&a "ari Pe#"i#g
me#'a"i Rea"& to S0i $a$u "aat !eru!a0 kem!a$i me#'a"i S0ie" "a#
,om$ete". Bara#g &a#g su"a0 !erstatus ,om$ete" "a# e$iere" aka#
"i!a&arka# ke reke#i#g se$$er maksima$ 74 0ari sete$a0 !erstatus e$iere".
https://sellercenter.lazada.co.id/order,https://sellercenter.lazada.co.id/order,Recommended