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aChain APICS - CSCP presentation_2014 I. Fundamentals of Supply Chain Management A. Supply chain management concepts B. Supply chain alignment with business strategy C. Supply chain design and improvement: considerations D. Inventory management E. Logistics fundamentals F. Market segmentation H. Customer relationship management (CRM) concepts I. Supply management concepts II. Supply Chain Strategy, Design, and Compliance A. Sustainability B. Risk management C. Globalization D. Logistics E. Managing the supply chain F. Technology G. Influencing and prioritizing demand H. Customer relationship management (CRM) I. Supplier relationship management (SRM) J. Inventory planning and control III. Implementation and Operations A. Supply chain dynamics B. Managing supply from internal sources C. Managing supply from external sources D. Implementation of demand plans E. Continuous improvement Cursos: www.achain.com.br - - CSCP – Certified Supply Chain Professional CPIM – Certified in Production and Inventory Management BSCM - Basics of Supply Chain Management MPR – Master Planning of Resources DSP – Detailed Scheduling and Planning ECO – Execution and Control of Operations SMR - Strategic Management of Resources - - http://www.achain.com.br/

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APICS Certified Supply Chain Professional (CSCP) Program

2014

2 © APICS Confidential and Proprietary

A aChain trabalha com os conceitos das principais associações e institutos do mundo e

possuo uma estrutura ágil, especializada e dedicada para atender nossos clientes com

um nível superior em qualidade, serviços e benefícios.

Nosso trabalho é disseminar as melhores práticas empresariais para aumento da

produtividade, competitividade e rentabilidade.

3 © APICS Confidential and Proprietary

Sample Agenda

About APICS

APICS CSCP Program

APICS CSCP Exam Preparation

APICS CSCP Exam

Questions

4 © APICS Confidential and Proprietary

About APICS

APICS is recognized as the premier provider of research, education and

certification programs focused on supply chain and operations

management.

Founded in 1957, APICS is the leading association for supply chain and

operations management.

5 © APICS Confidential and Proprietary

APICS Mission

APICS builds and validates knowledge in supply chain and operations

management. We enable our community of members, affiliates and

customers to lead in the global marketplace.

6 © APICS Confidential and Proprietary

APICS Membership

The APICS membership community worldwide

– More than 250 channel partners worldwide (chapters across North America

and international channel partners)

– More than 37,000 members

– Represents more than 15,000 manufacturing and service industry

companies

7 © APICS Confidential and Proprietary

APICS Global Presence

APICS channel partners by region

8 © APICS Confidential and Proprietary

Partial APICS Client List

3M

BASF

Boeing

Caterpillar

Coca Cola

Dell

Dow Chemical

DuPont

IBM

Ingersoll Rand

Intel

Johnson & Johnson

Nestle

Lenovo

P&G

PepsiCo

PwC

Royal Dutch Shell

Samsung Electronics

Schlumberger

Starbucks

Unilever

9 © APICS Confidential and Proprietary

APICS Body of Knowledge

The APICS Operations Management Body of Knowledge (OMBOK)

Framework is the basis for global industry standards in supply chain and

operations management.

The APICS Dictionary establishes accepted terminology including more

than 4,000 terms for interorganizational communication.

Standard terminology = clear communications = better solutions

10 © APICS Confidential and Proprietary

APICS Education

Create consistency and foster collaboration through shared best practices

and common terminology

Reduce inventory and overhead costs

Acquire ERP functional expertise to increase efficiency

Improve contractor management processes

11 © APICS Confidential and Proprietary

APICS Certification Programs

APICS Certified in Production and Inventory Management (CPIM)

Demonstrates an in-depth understanding of internal operations

APICS Certified Supply Chain Professional (CSCP)

Validates mastery of supply chain and operations management concepts

12 © APICS Confidential and Proprietary

APICS Certification Relationship

APICS CPIM APICS CSCP

Internal focus

Primarily manufacturing operations

Depth within specific manufacturing,

service and operations topics

External focus

Encompasses end-to-end supply

chain – including suppliers and

customers

Breadth across many topics,

including globalization, IT

enablement, logistics, service

industry and more

About the APICS CSCP Program

14 © APICS Confidential and Proprietary

What is the APICS CSCP Program?

Professional development,

education and certification

program

First certification program to focus

on the end-to-end global supply

chain

The global standard in supply

chain education and certification

since its introduction in 2006

15 © APICS Confidential and Proprietary

Benefits of APICS CSCP Education

This world-renowned program benefits professionals and employers by

– aligning global supply chain strategies with business objectives to streamline

operations and drive profits

– helping professionals gain knowledge and practical applications to effectively

manage global supply chain activities

– demonstrating mastery of the concepts that create consistency and foster

collaboration through best practices, common terminology and corporate

wide communication

– increasing employee on-the-job confidence

– enhancing credibility throughout the industry

16 © APICS Confidential and Proprietary

Industry Acceptance of APICS CSCP

More than 15,000 APICS CSCP designees in 79 countries worldwide

More than 32,000 APICS CSCP Learning Systems sold

More than 24,000 APICS CSCP exams administered

17 © APICS Confidential and Proprietary

Industry Acceptance of APICS CSCP

Corporate CSCP Courses

– 3M

– Abbott

– Addax

– Apple

– Aramco

– BASF

– Boeing

– Boston Scientific

– Bristol-Myers Squibb

– Cisco Systems

– Coca Cola

– Dow

– DuPont

– General Electric

– General Motors

– GlaxoSmithKline

– HP

– IBM

– Intel

– Johnson &

Johnson

– LG

– Mercedes

– Merck

– Microsoft

– Nestle

– Novartis

– P&G

– PepsiCo

– Pfizer

– Oracle

– Tyco

– Unilever

– Wipro

18 © APICS Confidential and Proprietary

Prospective APICS CSCP Candidates

Employees with direct influence on supply chain

Department and division management

Functional management

Employees in cross-functional departments

APICS CSCP Exam Preparation

20 © APICS Confidential and Proprietary

APICS CSCP Preparation Resources

APICS CSCP Learning System

21 © APICS Confidential and Proprietary

APICS CSCP Preparation Resources

APICS DictionaryAPICS CSCP

Certification Bulletin

APICS CSCP Exam

Content Manual (ECM)

22 © APICS Confidential and Proprietary

APICS CSCP Program

APICS CSCP Learning System

Reflects the current APICS CSCP

ECM

Organizes 150 references into

approximately 1,000 pages of

printed content

Combines 3 print modules (5 books)

with interactive web-based tools to

provide customized learning

Updated annually

100-hour preparation investment

suggested

APICS CSCP Exam

4-hour exam

Eligibility requirements

APICS CSCP ECM

Computer-based testing worldwide

23 © APICS Confidential and Proprietary

APICS CSCP Learning System Contents

Web-based study tools

Access educational

activities to support

printed content:

–Pretest and SmartStudy Tool

–Section-specific and module

quizzes

–Posttest

–Complimentary download of

APICS CSCP ECM through

Resource Center

–Progress reports

–eFlashcards

–Online glossary

–Resource center

24 © APICS Confidential and Proprietary

APICS CSCP Certification Exam

Eligibility Requirements

CPIM, CFPIM, or CIRM; or C.P.M., CPSM, or CSM designations plus two years of

related business experience

OR

Bachelor’s degree or equivalent plus two years of related business experience

OR

Five years of related business experience

25 © APICS Confidential and Proprietary

APICS CSCP Certification Exam

Test information

Required eligibility and registration application

4-hour timed exam

175 multiple choice questions; 150 scored questions

Effective 11/1/13, test results delivered instantly at all testing center locations

upon completion of the certification exam

26 © APICS Confidential and Proprietary

APICS CSCP Instructor-led Course Benefits

Certified instructors are industry practitioners with high level of real-world

experience

Networking opportunities with peers from a variety of industries

Convenient hours and a paced course for busy professional

Set schedule to keep participants on track

Group reports option to track participant progress

27 © APICS Confidential and Proprietary

APICS CSCP Instructor-led Courses

Financial investment

APICS CSCP course fees and schedule

http://www.achain.com.br/

APICS CSCP program: apics.org/cscp

Local contact:

http://www.achain.com.br/

28 © APICS Confidential and Proprietary

Get Started Today!

Visit learncscp.com/getting-started where you will find resources to help

you get started with your APICS CSCP designation.

Taking the APICS CSCP Exam

30 © APICS Confidential and Proprietary

Prepare for the Exam

Sufficient time needed

Create a study plan and stick to it

100 hour study time investment

– 40 percent of successful APICS CSCP candidates surveyed said they studied

75 or more hours.

31 © APICS Confidential and Proprietary

APICS CSCP Certification Exam

Submit an eligibility application

Exam offered across the globe

– Computer-based testing

Decide when to take the exam and register

32 © APICS Confidential and Proprietary

Take the Exam

2014 Computer-based Testing (CBT) Exam Dates

North America Outside North America

March 22 – May 10 March 22 – May 10

July 5–August 23 June 7 – July 5

November 1 –December 20 August 16 – September 13

November 1 – December 13

Visit apics.org/cscp to learn more.

http://www.achain.com.br

33 © APICS Confidential and Proprietary

Additional Slides

APICS member benefits

APICS CSCP benefits and global presence

Additional testimonials about APICS CSCP

Diagrams and details about the APICS CSCP body of knowledge and APICS

CSCP Learning System

34 © APICS Confidential and Proprietary

Member Benefit Highlights

Members-only savings on APICS courses, certification exams, conferences

and more

APICS online events

APICS publications, e-newsletters and more

Career resources

APICS conferences

Channel partner and social networking opportunities

35 © APICS Confidential and Proprietary

APICS Publications

APICS magazine

APICS Dictionary

APICS Operations Management

Body of Knowledge (OMBOK)

Framework

Production and Inventory

Management Journal

apics.org/resources

36 © APICS Confidential and Proprietary

Upcoming APICS Conferences

APICS 2014 Shanghai

April 17-18, 2014

Shanghai, China

Best of the Best

Sales and Operations Planning

(S&OP) Conference

May 15–16, 2014

Amsterdam, Netherlands

June 12–13, 2014

Chicago, Illinois, USA

APICS 2014

October 19 – 21, 2014

New Orleans, LA, USA

APICS 2014 Dubai

November 12 – 13, 2014

Dubai, United Arab Emirates

Visit apics.org/events to learn more.

37 © APICS Confidential and Proprietary

APICS CSCP Benefits to Organizations

APICS CSCP helps organizations by

– creating common understanding, vocabulary, processes and frameworks

within their entity to address their supply chain challenges and opportunities

– boosting productivity, collaboration and innovation

– enabling interdepartmental movement through collaboration and a consistent

foundation.

APICS CSCP helps your employees

– design successful supply chain strategies using global standards and

common terminology

– effectively manage supplier and customer relationships

– enhance logistics, technology and data integration to improve performance

– increase customer satisfaction and bottom-line results.

38 © APICS Confidential and Proprietary

APICS CSCP Benefits to Individual Employees

APICS CSCP helps employees develop

– competencies to manage complex worldwide supply chain activities involving

suppliers, plants, distributors and customers in a global environment

– proven knowledge and organizational skills to strategically streamline

operations.

APICS CSCP designees have the knowledge and skills to

– positively affect lead times, inventory and bottom-line profitability

– interact with existing resources and your ERP system to increase the

efficiency of the workplace environment

– create consistency and foster collaboration through best practices, common

terminology and corporate-wide communication

– achieve greater confidence and industry recognition.

39 © APICS Confidential and Proprietary

APICS Locations Worldwide

Asia-Pacific

– Australia

– China

– India

– Indonesia

– Korea

Central and South America

– Argentina

– Brazil

– Costa Rica

– Dominican Republic

Europe

– Austria

– Belgium

– Bulgaria

– Denmark

– France

– Germany

– Ireland

– Italy

– The Netherlands

– Poland

– Portugal

– Spain

– Sweden

– Switzerland

– Turkey

– United Kingdom

Middle East and Africa

– Egypt

– Jordan

– Lebanon

– South Africa

– Tunisia

– Malaysia

– New Zealand

– Singapore

– Taiwan

– Thailand

North America

– USA

– Mexico

– Canada

40 © APICS Confidential and Proprietary

APICS CPIM Maintenance Points for APICS CSCP Participation

30 points

Successful completion* of the APICS

CSCP Learning

System earns 30 APICS

maintenance points.

OR

Up to 40 points

Successful completion of an instructor-

led course earns 1 point per contact hour up to a maximum of 40 points.

20 points

Passing the APICS CSCP certification exam earns

an additional 20 APICS

maintenance points.

Up to 60 points

The maximum maintenance points allowed

is 60 points (40 contact

hours plus 20 points for

passing the APICS CSCP

exam)

*Successful completion is defined as earning 80 percent or higher on the Learning System

online posttest.

41 © APICS Confidential and Proprietary

What People are Saying about APICS CSCP

“The APICS body of knowledge helped empower our employees

to make strategic decisions that support the company’s overall

success, increasing on-time delivery by nearly 50 percent.”

Kristie Huntress

Global Business Process Manager

Dow Corning

42 © APICS Confidential and Proprietary

What People are Saying about APICS CSCP

“The CSCP program proves a good framework to tackle

operational and tactical issues and provides a strong

foundation to improve on a more strategic level.”

Director, Supply Chain Management

Johnson & Johnson

43 © APICS Confidential and Proprietary

What People are Saying about APICS CSCP

“The APICS CSCP program is very useful in

designing, introducing, and implementing cost reduction

programs during these times of economic downturn. By looking

beyond just the costs related to procurement and reviewing all

real costs within the total supply chain, I’ve gained tremendous

insights that often resulted in impressive opportunities to

reduce various costs in the entire supply chain.”

John van Veen, CSCP, Procurement Consultant

Benefit Value by Procurement

44 © APICS Confidential and Proprietary

45 © APICS Confidential and Proprietary

Where Does APICS CSCP Fit into the Global Supply Chain?

Supplier relationship

managementYour company

Customer relationship

management

APICS CSCP: Global supply chain

• Implement strategic sourcing and

alliances

• Manage risk and enhance supplier

performance

• SRM performance metrics

• SRM technology and SRM outsourcing

• Recognize the fundamentals of green

supply chain initiatives

• End-to-end supply chain management

fundamentals

• Align supply chain strategy to corporate

strategy

• Performance metrics, security and

compliance issues

• Information technology enablement and

ERP leverage

• Global logistics, optimization tools,

e-business

• Integrated customer-supplier relationship

management

• Strategy by customer type and

segment

• Role of information technology

• Measuring CRM performance

• Outsourcing CRM

46 © APICS Confidential and Proprietary

The APICS CSCP Learning System

Print Modules

Three modules with approximately

1,000 pages reflect the most

current APICS CSCP body of

knowledge:

– Fundamentals of Supply Chain

Management

– Supply Chain Strategy, Design and

Compliance

– Implementation and Operations

Web-based study tools

Access educational activities at

LearnCSCP.com to support printed

module content:

– Pretest and SmartStudy Tool

– Section-specific quizzes, module

quick quiz and Learning Activities

– Posttest

– Progress reports

– eFlashcards

– Online glossary

– Resource Center

– Complimentary download of APICS

CSCP ECM

– Mobile access to study tools and

resources

47 © APICS Confidential and Proprietary

The APICS CSCP Learning System

48 © APICS Confidential and Proprietary

The APICS CSCP Learning System

49 © APICS Confidential and Proprietary

The APICS CSCP Learning System – Module 1

50 © APICS Confidential and Proprietary

The APICS CSCP Learning System – Module 2

51 © APICS Confidential and Proprietary

The APICS CSCP Learning System – Module 3

52 © APICS Confidential and Proprietary

The APICS CSCP Learning System - eFlashcards

53 © APICS Confidential and Proprietary

The APICS CSCP Learning System – Glossary

54 © APICS Confidential and Proprietary

The APICS CSCP Learning System – Pretest Attempts Summary

55 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Best Test Missed Question

56 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Attempts – Question Review

57 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Individual Reports Menu

58 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Comparison Report

59 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Best Test Scores Report

60 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Breakdown by Module

61 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Group Reports

62 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Group Reports

63 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Session Enrollment Report

64 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Comparison Report

65 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Composite Reports

66 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Best Test Scores Report

67 © APICS Confidential and Proprietary

The APICS CSCP Learning System –Learning Activity Completion Report

68 © APICS Confidential and Proprietary

The APICS CSCP Learning System

69 © APICS Confidential and Proprietary

The APICS CSCP Learning System

Mobile Study Tools:

iPhone

iPad

Android-based phones and tablets

70 © APICS Confidential and Proprietary

LearnCSCP.com Online Access Extension

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