MassTLC healthcare seminar - Patient Engagement from the Patient's point of view

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Improving Care and Lowering Costs

Mass Technology Leadership Council

Mary-Angela DeGrazia-DiTucciPresident/Patient/Founder

Association of Gastrointestinal Motility Disorders, Inc. AGMD

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Perspective What do they have? What to they do? Who do they to go to? Where to find information? How to find support?

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

The first computer bulletin board system (BBS)

Patient Engagement and Technology

Then

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

98% of American Homes Have TV

First Test-Tube Baby Born

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Resources to find doctors Telephone book Word-of-mouth Library Referral from physician Result of hospital stay

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Where to find information Physician Listen to others Library Newspapers

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Where to find support Talk to family members Talk to friends

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Doctor Patient Relationship Doctor Dominant Patient Submission Doctor Orders Directives to Patient Patient Obediently Complies Doctor Orchestrates Entire Appointment

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Internet Symptoms Diseases Treatments Prognosis Doctors Hospitals

Patient Engagement and Technology

Now

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Research Physician Expertise Background Information Clinical Interests Research Publications Photo/Video Insurances Taking New Patients

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Doctor Patient Relationship Team Work Exchange of Information Open Conversations

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Technological Advances Order Medications Estimate Costs Locate Healthcare Provider Communicate Electronically Access Medical Records Track Health

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Patient Support Groups

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Online Communities

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Journals and Bulletin Boards

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Blogs

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Email Newsletters, Announcements, Invitations …

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Twitter

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Facebook

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

Reputable Sites …

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Caution Some do not utilize technology Patients need to use discretion Respect privacy View reputable sites Patients need to make intelligent decisions Patients must seek further medical help The internet can cause anxiety Keep an open mind

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Today’s Patient Well-informed Self-advocate Armed with knowledge Open to communication Actively involved Empowered by technology

Patient Engagement and Technology

Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright

Patient Engagement and Technology

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