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Approach E-CL-GDF-SUEZ CHPORFR 13072012 v1.0.ppt
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E-Cl / GDF-SUEZ IPR in ChiliApproach
Professional planning project
Déhora Consultancy GroupIt’s our business to schedule yours!
13th of July 2012
• Planning is our expertise and passion !• More than 25 years of customer experience
(founded 1987)• 100 employees, • Offices in Amsterdam, Belgium & Poland• More than 1500 customers • Active within various industries• Full service approach :
• We research planning problems and solutions• Provide consultancy and implement the results• Help clients secure expert staff and specialised software related to planning• We offer training for planning staff and management
Background
Déhora mission
The goal of all Dehora efforts is the significant improvement of the efficiency, the productivity and the vitality of organizations and their personnel.
In the last 25 years Déhora has supported hundreds of clients to enhance their sustainable business results.
Process of planning
Primary process
Process of planning
Company results
Long term planning
Mid term planning
Short term planning
E-CI/GDF-Suez IPR Chili – mission
• Set up a professional planning culture in the present main power plant sites in Tocopilla and Mejillones
• Analysis and definition of roadmap• Implementation, instruction and training• Audit of performance of planning and fine tuning• E-CI autonomous professional planning
capabilities/talents
PLANORGANISATIEEN INRICHTING
HULPMIDDELEN &SOFTWARE
ORGANISATORISCHE VORMGEVING
COMPETENTIES &MOTIVATIE
BESTUURLIJKEINRICHTING
BESCHIKBAREINFORMATIE
PLANMETHODIEK(EN)
AS IS
TO BE
ACTION PLAN
EXECUTE ACTION PLAN
Organisatie doelstellingen
Gerealiseerdrooster
Plandoelstellingen
Roosterplanning
Roosterbeheer
Capaciteitsplanning
Plan Prestatieindicatoren
Normvergelijking
Bijsturen
PLAN
DOCHECK
ACT
Sturend vermogen
Resultaatgerichtheid
Plannendvermogen
Beleids-kaders
Randvoorwaarden
Organisation of planningProcess of planning
Approach DéhoraProcess Optimisation : 2 level approach
Level 1 Level 2
Organizationalobjectives
Realization
Planning objectives
Mid term planning
Short term planning
Long term planning
Plan PerformanceIndicators (PPIs)
Norm comparison
Adjustment
PLAN
DOCHECKACT
Controlling capability
Focus onresults
Planning capability
Policies
Preconditions
1. Process of planningM
AIN
TE
NA
NC
E P
LA
NN
ING
PR
OJE
CT
PL
AN
NIN
G
MA
NP
OW
ER
PL
AN
NIN
G
AS IS
TO BE
ACTION PLAN
PROCESS OPTIMISATION
EXECUTE ACTION PLAN --------------> TRANSITION
Le
ve
l 1:
PR
OC
ES
S O
F P
LA
NN
ING
AUDIT OF PROCESS OF PLANNING BASED ON PDCA
Approach
DETAILED PROJECT
PLAN IMPLEMENTATION
Define objectives + KPI’s/PPI’s (1)
(2) Design and document processes
TRAN- SITION
(3) Monitor KPI’s, evaluate and adjust = management of planning
approval
EVALUATION
(1) Examples of Plan Performance
IndicatorsPlan-
efficiencyComplianc
e
Plan costs
Flexibility costs
Well-being risk
Need validition
(2) Description/design of process and recommendations – example of
workforce planningAlternative 1 Alternative 2
(3) Management of Planning
Design
Adapt
Realise
Evaluate
Applicable for every level and every type of planning.
2.Professional Planorganisation
PLANNING ORGANISATION& DESIGN
TOOLS &SOFTWARE
ORGANISATIONAL DESIGN
COMPETENCES &MOTIVATION
STEERING STRUCTURE
AVAILABLE INFORMATION
PLANNINGMETHODS
AS IS
TO BE
ACTION PLAN
PROCESS OPTIMISATION
EXECUTE ACTION PLAN --------------> TRANSITION
Le
ve
l 2:
PL
AN
OR
GA
NIS
AT
ION
AUDIT OF PLANORGANISATION BASED ON MATRIX
Approach
PROFESSIONALISING THE PLANORGANISATION
Competences (training & coaching on the job) (1) Roles &
Responsibilities (2)
TRAN- SITION
approval
Tools & Software (3)
Planning methods
Communication + flow of available information
EVALU-ATION
(1) Develop planners - process
Define current level of competences
Develop
Define level of competences after
development phase
Define needed competences
e.g.• Training• Workshop• Training on the job
e.g.• See & listen• Assessment• Interviews• Tests
e.g.• Intake• Interviews• Advice on
competences and function
e.g.• Test• Exam• Evaluation • Results of work
Based on the input step 1 and 2 a detailed trainingplan will be developed.
(2) Roles & responsibility
Responsible •The person who does the work to achieve the task.
Accountable •The person who is accountable for the correct and
thorough completion of the task.
Consulted •The people who provides information for the project and
with whom there is two-way communication. Informed •The people who are kept informed about progress and
with whom there is one-way communication.
Example
(3) Tools & Software
Input:– Audit of planprocess and audit of planorganisation (included
SAP and others)– Current available tools & software
Goal:– Define required tools & software– Define required SAP re-engineering/modelling– Define level of required monitoring
Level 1:
PROCESS OF
PLANNING
AUDIT OF PROCESS OF PLANNING BASED ON PDCA
Total overview : approach
DETAILED PROJECT
PLAN
IMPLEMENTATION
Level 2:
PLAN-
ORGANISA-TION
AUDIT OF PLANORGANISATION BASED ON MATRIX
PROFESSIONALISING THE
PLANORGANISATION EVALU-
ATION
EVALU-ATION
2 MONTHS 6 MONTHS 4 MONTHS
Site 1 : Tocopilla
Business Consultant 1
Site 2 : Mejillones
Level 1:
PROCESS OF
PLANNING
AUDIT OF PROCESS OF PLANNING BASED ON PDCA
Level 2:
PLAN-
ORGANISA-TION
AUDIT OF PLANORGANISATION BASED ON MATRIX
Business Consultant 2
IMPLEMENTATION
PROFESSIONALISING THE
PLANORGANISATION EVALU-
ATION
EVALU-ATION
TR
AN
SIT
ION
PH
AS
E 1
TR
AN
SIT
ION
PH
AS
E 2
CHECKPOINTS ON STANDARDISATIONAPROVAL
Importance of change management !
• [Result] = [Process]2 x [Content]
• [Risk Management]
A few relevant references
Example: planprocess maintenance airplanes - bottleneck
MANPOWER Planning
Bottleneck;
Availablity personnel not
accordingly occupation
needs
MAINTENANCE Planning
Bottleneck:
Not all maintenance tasks
are planned
PRODUCTION
Bottleneck:
Not all tasks are executed on time
1 2
REASON: NO EFFECTIVE INTEGRATION BETWEEN MANPOWER PLANNING, MAINTENANCE PLANNING AND PRODUCTION
New process of integrated planning
MANPOWER Planning
Monthly planning
MAINTENANCE Planning
Short term (week)
PRODUCTION
12
MAINTENANCE Planning
LT ( 3 months)
MANPOWER Planning
LT (3 months)
MANPOWER Planning
Daily planning
3
MAINTENANCE Planning
Work planning
4
ENGINEERING
5
6
Example Software analysis
MAINTENANCE PLANNING
Excel
Base maint med term
ENGINEERINGOCCPRODUCTION
MANPOWER PLANNING
Excel
Capacity analysisPERSONNEL
AIRMAD
Excel
Blue One
- Excel:
Workload short term
Shiftworkload
- Paper
SAP
Harmony
Excel: base maint med term
Harmony
webtool
LOGISTICS