Bsi corporate presentation_november_2012

Copyright © 2012 BSI. All rights reserved.

An introduction to BSI BSI Group (Thailand) Co., Ltd. 127/25 ปัญจธานทีาวเวอร ์ชัน้ 20 ถนนนนทร ีแขวงชอ่งนนทร ี เขตยานนาวา กรงุเทพฯ 10120 โทร 02 294 4889-92 โทรสาร 02 294 4467 www.bsigroup.co.th Email : [email protected]

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mailto:[email protected]

Copyright © 2012 BSI. All rights reserved. 2

BSI pioneered the development of the worlds leading standards

For over a century BSI has worked with industry to build consensus and develop standards of excellence

Year British Standard ISO Standard

1987 BS 5750 ISO 9001 (Quality Management)

1992 BS 7750 ISO 14001 (Environmental Management)

1995 BS 7799 ISO/IEC 27001 (Information Security)

1996 BS 8800 OHSAS 18001 / AS/NZS 4801 (Occupational Health & Safety)

2000 BS 8600 ISO 10002 (Customer Satisfaction)

2002 BS 15000 ISO/IEC 20000 (IT Service Management)

2002 TS 16949 ISO/TS 16949 (Automotive)

2009 BS 16001 ISO 50001 (Energy Management)

2009 BS 5750 (based) AS 9100 (Aerospace)

2012 BS 25999 ISO 22301 (Business Continuity)

2012 BS 8901 ISO 20121 (Sustainable Events)

ISO

EN

BS

Publicly Available (PAS)

Private/Consortia

Corporate Technical Specifications

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Copyright © 2012 BSI. All rights reserved. 4 Copyright © 2012 BSI. All rights reserved.

1. Who we are 2. How we can help your organization 3. What we do 4. Why you should trust BSI

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BSI, a Royal Charter Company

Play our corporate video – edit this text to create hyperlink to corporate video

Who we are

• BSI is the business standards company that helps organizations make excellence a habit, so they can

• Perform better

• Reduce risk

• Grow sustainably

• Over 65,000 clients in 150 countries worldwide, from globally recognised brands to small, local companies

• Founded in 1901, BSI were the world’s first National Standards Body, a founding member of ISO and are responsible for shaping the majority of the world‟s most widely adopted standards, including ISO 9001, 14001 & 18001

• We‟re a Royal Charter company, so we reinvest our profits back into our business and are customer focused, not driven by short-term shareholder demands

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For over 100 years BSI has shaped standards of excellence adopted by organizations world-wide

BSI began in 1901 with the 1st meeting of the engineering Standards Committee, convened by John Wolfe-Barry, designer of London‟s Tower Bridge. In 1903 our Kitemark was registered and as such is one of the oldest Trustmarks still in use today.

BSI was the first National Standards Body and a founding member of the International Organization for Standardization (ISO).

During the last 100 years we‟ve shaped many of the worlds most important standards to enhance organizational performance

ISO 9001 was based on BSI‟s BS 5750 and has become the world’s most adopted standard. Furthermore, BSI shaped the original standards that led to:

Information Security (ISO/IEC 27001)

Environment Management (ISO 14001)

Health & Safety (OHSAS 18000)

Business Continuity (ISO 22301)

BSI not only shapes standards for products and business processes. Our 3rd Generation of Standards are centred around behaviour and values to help organizations reach their full potential through their people.

1900 1950

2000

Product Specifications

Our experience

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• 58 offices worldwide

• 3 regional hubs in

UK, US & Hong Kong

• Clients in 150 countries

Washington

London

Hong Kong

Our global presence

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9.25/10 is the average score of BSI assessors in our Global Client Satisfaction Survey

Our people

We support our clients with a global team of 2,500 people who:

• Have decades of experience across different sectors

• Understand the types of challenges your business will face

• Are constantly trained to make sure they‟re constantly

up-to-date on new standards and processes

• Have seen how excellence can be achieved in many different

types of industry & organization

• Know how to transfer our knowledge to your employees

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John Regazzi PhD

Non-executive Director

Former CEO Elsevier Inc

Keith Clarke


Former CEO WS Atkins PLC

Former CEO Skanska UK

Lucinda Riches


Former Board Member at UBS

Investment Bank

Dr Tom Gorrie


Former Corporate Vice

President, Government

Affairs and Policy,

Johnson and Johnson

Anthony Lea


Former Board Member

Anglo American Group

Chairman at Blackrock

World Mining Trust

Dr Scott Steedman CBE FREng

Standards Director

Former director of major EPC

and engineering consulting and

design companies

Tony Wales

Company Secretary

Former Group General

Counsel & Company

Secretary at The Economist

Group and General Counsel

at AOL International

Howard Kerr

Chief Executive

Former Chief

Executive

of Calor Group Ltd

Former Chairman of Motorola Ltd

Fellow of the Royal Academy of Engineering

Former President of the Federation of the Electronics Industry

Former President of the Institution of Electrical Engineers

First President of the Chartered Quality Institute

Pat Chapman-Pincher

Extensive board level experience in international

public & private technology companies

Board Advisor. Craig Smith FCCA

Group Finance Director

Former director of

listed companies in the

professional services

and healthcare sectors

Sir David Brown Chairman

Our Board‟s industry expertise

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2011 Revenue £244.9m +4% YOY

Our financial stability

• Throughout challenging global market conditions, we have

continued to remain financially strong

• Year on year growth over last decade

• Record levels of revenue in 2011

• Zero debt

• Solid growth in each of our three regions

• >50% total revenue from outside UK

• 2,500 employees worldwide

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How we can help your organization...

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Helping organizations perform better and maximize operating efficiencies Our business growth standards can help you achieve:

• More efficient ways of working

• Better cost control

• Faster and more effective implementation

of working practices

Standards are flexible and scalable to your business from SME‟s to

multi-nationals

Independent research proves standards get results, driving

revenue up and costs down

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Monitoring what you do

+

Identifying ways you can improve

+

Involving your employees in all your processes

+

Driving up quality in what you do

=

IT Service Management

PerformancePortfolio

Product Certification

Integrated Management

Systems

Collaborative Relationships

ProjectManagement

Complaints Management Asset

Management

Customer Satisfaction

Quality Management

Organizations working at maximum efficiency


Helping organizations reduce risk to protect brand reputation BSI‟s risk based solutions are designed to

help organizations:

• Mitigate risk

• Improve business resilience

• Meet customer requirements

• Fulfill regulatory and statutory obligations

Our solutions help build stakeholder confidence and create

more resilient organizations so they continue to operate

whatever the incident or crisis

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Balancing risk / opportunities

+

Improving post-crisis recovery time

+

Meeting customers expectations

+

Adapting to regulations

=

Protecting your reputation


Helping organizations save money, energy and the environment Our standards can help you by:

• Identifying the business impact on the environment and

community

• Understanding relevant legislation

• Implementing robust

policies to improve resource efficiency

Providing a framework, whatever your size, sector

or location to drive costs down, whilst improving

your reputation and meeting your CSR goals.

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Providing a framework for sustainability

+

Delivering environmental benefits

+

Contributing to economic and social development

+

Improving resource efficiency

=

Helping you benefit from significant cost savings


BSI‟s offer to the medical devices industry. Over 70% of the top medical device manufacturers worldwide work with BSI as a Notified Body, because we offer:

• Comprehensive solutions for regulatory requirements

• Audit of quality and manufacturing processes

• Medical device clinical and regulatory courses

• Ongoing compliance through BSI Entropy™ Software

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What we do...

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Shape

Together with independent experts we shape the standards of excellence across products, processes and business potential

Share

We share our standards in the format you need, from paper to interactive digital content

Embed

Our trainers transfer the knowledge your people need to embed our standards into your organization

Assess

Our assessors understand your business and give you proven ways of measuring excellence, so you can promote it confidently

Support

We support you with the knowledge and tools you need to recognize excellence and continually improve…

BSI helps organizations embed excellence and reap the benefits

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Share Embed Assess

Support

BSI has over 100 years experience in developing standards together with panels of experts from

• Business

• Government bodies

• Trade associations

• Consumer groups

Shape

Shaping standards for the issues of today and tomorrow BSI originated the majority of the most widely used and implemented international standards, including:

• Quality Management (ISO 9001)

• Information Security (ISO/IEC 27001)

• Health & Safety (OHSAS 18000)

• Environment Management (ISO 14001)

• Business Continuity (ISO 22301)

We offer an open transparent consensus process for standards making either at national and international level or at the less formal private and industry sponsored level

Over 30,000 current standards in portfolio and over 2,500 published each year

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Share Embed Assess

Support

Shape

Sharing knowledge to drive growth BSI offers a range of products and services to make

standards easy to use:

• Traditional paper or soft pdf formats available online

• State-of-the-art publishing platform to enable

dynamic sharing of standards within your organization

• British Standards Online, available 24/7 updated daily

providing access to every standard

• Flexible licensing options to share individual standards

across your entire organization

• BSI membership provides access to our dedicated

knowledge services and update system

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Available

24/7

30,000+ Standards


Share Embed Assess

Support

Shape

Embedding knowledge to improve BSI‟s experienced trainers transfer their knowledge so you can embed standards into your organization. We offer: • Public training which allow you to network with

your peers • Tailored courses, suited to your organization and

at your offices • Online training and free webinars available to you any

time

“Our recent experience of working closely with BSI to deliver bespoke, in-company training has been excellent. The commitment and enthusiasm shown by the BSI team to understand our business and then design the training package was commendable. The trainers were knowledgeable, friendly and they adapted their delivery style according to the group.” Coca Cola Enterprises

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Share Embed Assess

Support

Once assessed, we provide you with globally recognised marketing tools for you to actively promote your excellence

Shape

Assessing your progress to build confidence

Our “Learning Advantage” assessor training ensures our people continually develop We match our assessors „ industry experience to your needs, providing: • An in-depth assessment of your organization • BSI “Excellerator Report” – benchmarking your

performance against similar organizations and identifying risks that may prevent you from achieving your true potential

• Ongoing support through training, self assessment tools, product testing, workflow tools, compliance software

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Shape Share Embed Assess

Support

50% Reduction in

implementation time

90% Compliance audit

success rate

Retaining the standard to achieve your true potential BSI makes it easier to drive continual improvement and

deliver long term excellence through our proprietary risk and

compliance software tools:

• BSI Entropy™ Software – management system solution

for quality, environmental and health and safety

management across single or multi-site organizations

• Supply chain risk and compliance based solutions,

supply chain intelligence and security solutions

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69%

51%

50%

50%

39%

3%

2%

2% 1%

1% 1%

Source: GfK Consumer Panel Research

BSI Kitemark™– a marketing asset to promote confidence amongst your clients • BSI tests products and services and issues its Kitemark to

those that make the grade

• BSI‟s Kitemark™ has a special place as a trust-mark in the minds of the British consumer

• Consumer awareness of the BSI Kitemark™ remains high at 72%

• Widely acknowledged as standing for safety, reliability, trust & tried & tested

• A truly effective marketing tool to instil confidence and differentiation in your products

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BSI Entropy™ Software

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• Designed to accelerate the journey to implementation and maintenance of ISO management systems for quality, environmental, and health and safety standards

• Highly configurable solution with 5 key modules which can function independently to target specific

issues or as an integrated whole to provide a full management system solution

• Automates key activities of the Plan-Do-Check-Act cycle • Helping organizations worldwide to improve their business

performance as it delivers greater control, visibility, assurance and accountability while reducing risk, incidents and costs.

• An on-demand solution that meets the varied needs of small businesses to large, global organizations

• In use in over 14,000 customer sites in over 100 countries


Supply Chain Solutions

• BSI is an industry leader in supply chain security solutions and advisory services

• Trusted by Government Agencies and Fortune companies in the Retail, Pharmaceutical, Hi-Tech, Aerospace and Transportation Sectors

• Provider of automated tools based on proprietary, intelligence-based risk analysis integrated with companies‟ supplier communication and assessment protocol

• Expert , real-time visibility to specific supply chain exposures such as cargo disruption, supplier security, and country demographics

• Streamlined, actionable reporting helps 1) manage compliance to various government security schemes and 2) mitigate risks in the global supply chain

• Data collection and insight facilitates and expedites C-TPAT/PIP/AEO compliance and certification

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Why you should trust BSI...

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Some of our most recognized clients

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http://www.wysha.nhs.uk/Library/Modernisation/accenture B&W.jpg

http://upload.wikimedia.org/wikipedia/en/8/80/PCCW.jpg


F:/ISO20000 Present/Ricoh_Cert.pdf


9.25/10 Average client

satisfaction score for BSI Assessors

65% Choose BSI

based on past experience

Listening to our clients

• We‟re constantly listening to our clients via our ongoing satisfaction surveys

• Here‟s what some of them are saying about us:

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National and sector/scheme accreditations held worldwide

Global accreditations International Accreditation Forum

SCC (Canada) JAB (Japan) HKCAS (Hong Kong) JIPDEC (Japan)

SAI – Social Accountability

JAS-ANZ (Australia) ENAC (Spain) EMA (Mexico)

INMETRO (Brazil)

RvA (Netherlands)

UKAS (UK)

KAB (Korea)

SAC (Singapore)

TAF (Taiwan)

CNAS (China)

NABCB (India)

Dakks (Germany)

RSPO - Round table on Sustainable Palm Oil

IATF - Automotive

ITSMF – IT Service Management

BSI is also a member of the

Independent International

Organization for Certification (IIOC)

BSI‟s accreditations

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http://www.itsmf.com/


BSI initial assessment process

Stage 1 Assessment

Stage 2 Assessment

Contact BSI

Certification

• www.bsigroup.com

• 02 294 4899-92

• Ask your Customer Service

• Assessment of planning the MS

• Documentation review

• Assessment of the implementation of the MS

• Assessment of risk management

• Certification recommendation

• Certification review process

• Corrective action process

• Continuing assessment


Steps to certification

Step 1 Step 2

Step 3 Step 4

Step 5 Step 5a

Step 6 Step 7

Step 8

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On

successful

completion

certificate is

issued

Your

certificate is

maintained via

a programme

of continuing

assessment
