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ANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAGENEVA.ADANA.ANKARA.BELGRADE.BRATISLAVA.BUCHARESTBUDAPEST.KIEV.LJUBLJANA.MINSK.MOSCOW.PRAGUE.RIGASAKHALIN.SARAJEVO.SKOPJE.SOFIA.STPETERSBERG.TALINNTIRANA.VILNIUS.WARSAW.ZAGREB.BAKU.TBILISI.YEREVANALMATY.ASHGABAT.ASTANA.BISHKEK.DUSHANBE.TASHKENTANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAGENEVA.ADANA.ANKARA.BELGRADE.BRATISLAVA.BUCHARESTBUDAPEST.KIEV.LJUBLJANA.MINSK.MOSCOW.PRAGUE.RIGASAKHALIN.SARAJEVO.SKOPJE.SOFIA.STPETERSBERG.TALINNTIRANA.VILNIUS.WARSAW.ZAGREB.BAKU.TBILISI.YEREVANALMATY.ASHGABAT.ASTANA.BISHKEK.DUSHANBE.TASHKENTANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAGENEVA.ADANA.ANKARA.BELGRADE.BRATISLAVA.BUCHARESTBUDAPEST.KIEV.LJUBLJANA.MINSK.MOSCOW.PRAGUE.RIGASAKHALIN.SARAJEVO.SKOPJE.SOFIA.STPETERSBERG.TALINNTIRANA.VILNIUS.WARSAW.ZAGREB.BAKU.TBILISI.YEREVANALMATY.ASHGABAT.ASTANA.BISHKEK.DUSHANBE.TASHKENTANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAGENEVA.ADANA.ANKARA.BELGRADE.BRATISLAVA.BUCHARESTBUDAPEST.KIEV.LJUBLJANA.MINSK.MOSCOW.PRAGUE.RIGASAKHALIN.SARAJEVO.SKOPJE.SOFIA.STPETERSBERG.TALINN
Your Global Mobility PartnerGOSSELIN MOBILITY
SERVICES
GOSSELIN MOBILITYSERVICES
No matter where in the world corporate assignees are off to, we have the expertise to take them there
04 INTRODUCTION
07 PRE-DEPARTURE
08 DESTINATION
10 REPATRIATION
11 CONSULTANCY
12 CLIENT SUPPORT
14 GET IN TOUCH
5
With over 50 years’ experience relocating expats and their families around the world, we’re absolute experts in making their transition to a home away from home as smooth as possible.
From the initial planning stages of relocation all the way up until it’s time to come home again, we’ll be there every step of the way.
Once upon a time, corporate relocations were very basic. Employees could
simply be deposited in a new country without any sort of introduction to
the place beforehand, without any assistance adjusting or settling in, and
without any support for spouses and children. Nonetheless, corporate
assignees were expected to succeed.
Such a thing is practically unthinkable today. Being in the business for
50 years, we’ve been there first-hand to witness a revolution in thinking.
Actually, we’ve done more that witness the revolution; we’ve been a
part of it. We’ve helped to design and implement corporate relocations
programmes that assignees of the past would be exceedingly envious of.
Our programmes are comprehensive and tailor-made, taking absolutely
everybody into consideration: the employee who is relocating, their family,
and the company sponsoring the relocation. Our number one aim is to
provide a flexible, supportive, personal service to all those involved, from
the moment the assignment is accepted, to the moment the assignee
returns home again.
cOMPANY OvErviEW
Seamless relocations to and from anywhere in the world
“Our number one
aim is to provide a
flexible, supportive
and personal
service.”
Pre-departure
We offer a comprehensive range of
pre-departure services, including
orientation tours and welcome packs,
designed to ease the assignee and
their family into their new location.
Destination & repatriation
From transporting belongings to
the new location, to help finding a
new home, to connecting utilities,
to doing it all in reverse on the way
back home, we take care of absolutely
everything.
consultancy
Over and above our comprehensive
range of relocations services, we
also provide consultancy services
to cater for the increasing diversity
and complexity of international
assignments.
Move management services,
corporate policy design, global
expense management, compensation
administration and more, you can
trust us to masterfully take care of
even the trickiest of international
relocations. We can also do it in
line with your corporate policies and
budgets.
7
Employees who are better informed and prepared for their relocation are obviously more likely to adjust and succeed after arrival.
PrE-DEPArturE“Before anything else, preparation is the key to
success” – Alexander Graham Bell
Helping your assignees plan for their new life abroad
Home search Selection and accompanied viewing of properties that meet the assignees’ requirements and are within the housing allowance/budget. We can also help to negotiate lease contracts and arrange inventory checks
intercultural trainingProgrammes to foster cultural awareness and understand the impact of cultural differences. Also
available for spouses/partners and children
visa and immigration services Advice and assistance gathering and completing all necessary documents
School search Selection and accompanied visits, and advice on country-specific education systems
temporary accommodation Furnished and serviced apartments for shorter assignments, or for the first few weeks of an expatriation period
Orientation tours Guided tours of relevant locations and amenities such as schools, doctors and shopping areas. Our city orientation programmes can be used as a preview trip, enabling the employee to decide whether to accept the proposed assignment
country-specific welcome packs including maps, specialised expatriate books and magazines, and country-specific information
Welcome phone calls and intake meetingsto ascertain the assignees’ requirements and discuss all the areas we can help them with
Our comprehensive pre-departure services are designed to make your assignee and their family as comfortable, secure and relaxed as possible as they prepare to move to an entirely new environment.
ONE
tWO
tHrEE
FOur
FivE
SiX
SEvEN
EiGHt
8
Few can do it alone.Success most often relies on support.
DEStiNAtiON
Once your assignee has arrived in their new location, we provide a wide range of destination and settling-in services to help them successfully navigate and adjust to their new environment.
utility connectionsGas, water, electricity, telephone
Partner/Spouse supportintroduction to clubs, interest
groups and expat support groups
Opening a new bank accountAdvice on the banking system
and assistance opening a bank
account
residence permitsAccompanied visits to town hall
Home lease contracts including payment of the first
month’s rent
Language trainingForeign language courses in order to
develop necessary language skills
“Any human
anywhere will
blossom in a hundred
unexpected talents
and capacities simply
by being given the
opportunity to do so”
– Doris Lessing
car rental/Driving license exchange
coordination of rental furnitureincluding linen, kitchenware and
electrical appliances
closing back account(s)
Mail forwarding support
cancelling insurance and memberships/subscriptions
Deregistering with the authorities
Disconnecting utilities
Arranging an exit survey
Organising pre-inspection of residence
terminating lease contracts
End of tenancy cleaning
cancelling school enrolments
the conclusion of international assignments requires just as must organisation as the beginning.
rEPAtriAtiON
Once the assignment has been completed and your employee is ready to move back home or to another host country, they will require just as much care and attention as when they left. We provide comprehensive repatriation services so that the assignee can return home leaving only good memories behind.
international assignments are more diverse and complex than ever before. We can masterfully handle even the trickiest of relocations.
cONSuLtANcY SErvicES
We already provide tailor-made relocation services to suit your employees’ specific needs, but we can also make it so that you and your assignee almost literally don’t have to lift a finger.
10 11
Group Move Managementto design a highly customised transition plan for Group Moves
Ongoing AssistanceWe can be available at any time to help with problems related to the housing or relocation process.
tax ManagementGosselin Mobility Services and its partners deliver tailor-made tax compliance and advisory services
Property management including gardeners, maintenance service, maid services and handyman services
Expense managementWe reimburse employee’s relative costs according to your corporate policies and assignment conditions
corporate Policy DesignProviding relocation Policy Development and review
Move management servicesWe can coordinate and organise the entire move according to your corporate policies and assignment details
GOSSELIN MOBILITYSERVICES
With 48 offices in 32 countries worldwide, we can really take your employees anywhere.
cLiENt SuPPOrtFrom the moment the relocation is booked to the moment your assignee returns home again, we’ll be here for you with your very own single point of contact.
With over 50 years’ experience in the industry, we really have seen it all, and we can handle even the trickiest of relocation questions. We’re also committed to offering a flexible, efficient and above all personal service.
BELGIUM - Brussels & Antwerp
THE NETHERLANDSGERMANY
FrankfurtBitburg
Mannheim
StuttgartNürnberg
Würzburg
ITALY
SICILY
SPAIN
FRANCE
ENGLAND
SWEDEN
FINLAND
NORWAY
KaiserslauternParis
London
Oslo
Stockholm
Helsinki
Madrid
Munchen
Milan
Aviano
Vicenza
Napoli
Catania
Rome
CZECH. REP.Prague
POLANDWarsaw UKRAINE
Kiev
BELARUSMinsk
LITHUANIAVilnius
LATVIARiga
ESTONIATalinn
St. Petersburg
Sakhalin
RUSSIAN FEDERATION
Moscow
SWITZERLANDGeneva
SLOVAKIABratislava
HUNGARYBudapest
SLOVENIALjubljana
CROATIAZagreb
BOSNIA H
Sarajevo SERBIA
Belgrado
ROMANIABucharest
BULGARIA
MACEDONIASkopje
ALBANIATirana
TURKEY
Ankara
Istanbul
Adana
Maastricht
Amsterdam
GEORGIA
Tbilisi
AZERBAIJAN
Baku
Almaty
TAJIKISTANDushanbe
TURKMENISTANAshgabatARMENIA
Yerevan
KAZAKHSTANAstana
RUSSIANFEDERATION
DENMARKCopenhagen
UZBEKISTANTashkent KYRGYZSTAN
Bishkek
Vienna
AUSTRIA
+32 2 752 21 [email protected]
We’re located at
Brucargo Building 739 1931 Zaventem Belgium
Gosselin Mobility Services is a specialist division of the Gosselin Group, an international moving and logistics company with 48 offices in 32 countries worldwide.
get in touch
14 15
ANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAGENEVA.ADANA.ANKARA.BELGRADE.BRATISLAVA.BUCHARESTBUDAPEST.KIEV.LJUBLJANA.MINSK.MOSCOW.PRAGUE.RIGASAKHALIN.SARAJEVO.SKOPJE.SOFIA.STPETERSBERG.TALINNTIRANA.VILNIUS.WARSAW.ZAGREB.BAKU.TBILISI.YEREVANALMATY.ASHGABAT.ASTANA.BISHKEK.DUSHANBE.TASHKENTANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAGENEVA.ADANA.ANKARA.BELGRADE.BRATISLAVA.BUCHARESTBUDAPEST.KIEV.LJUBLJANA.MINSK.MOSCOW.PRAGUE.RIGASAKHALIN.SARAJEVO.SKOPJE.SOFIA.STPETERSBERG.TALINNTIRANA.VILNIUS.WARSAW.ZAGREB.BAKU.TBILISI.YEREVANALMATY.ASHGABAT.ASTANA.BISHKEK.DUSHANBE.TASHKENTANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAGENEVA.ADANA.ANKARA.BELGRADE.BRATISLAVA.BUCHARESTBUDAPEST.KIEV.LJUBLJANA.MINSK.MOSCOW.PRAGUE.RIGASAKHALIN.SARAJEVO.SKOPJE.SOFIA.STPETERSBERG.TALINNTIRANA.VILNIUS.WARSAW.ZAGREB.BAKU.TBILISI.YEREVANALMATY.ASHGABAT.ASTANA.BISHKEK.DUSHANBE.TASHKENTANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAANTWERP.BRUSSELS.AMSTERDAM.MAASTRICHT.BITBURGFRANKFURT.KAISERSLAUTERN.MANNHEIM.NUREMBERGSTUTTGART.WURZBURG.MILANO.NAPOLI.VERONA.VICENZAGENEVA.ADANA.ANKARA.BELGRADE.BRATISLAVA.BUCHARESTBUDAPEST.KIEV.LJUBLJANA.MINSK.MOSCOW.PRAGUE.RIGASAKHALIN.SARAJEVO.SKOPJE.SOFIA.STPETERSBERG.TALINN
Gosselin Group N.V. Belcrownlaan 23, B-2100 Deurne (Antwerp), BegiumT +32 (0)3 360 55 00 | F +32 3 360 55 79 | E [email protected] GOSSELIN MOBILITY
SERVICES