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MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Chapt er 1 2 Hiring, Training, and Evaluating Employees Introduction to

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Page 1: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Chapter12Hiring, Training, and Evaluating Employees

Introduction to

Page 2: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Learning Objectives

• Jelaskan perencanaan sumber daya manusia oleh perusahaan.

• Bedakan di antara jenis konpensasi yang perusahaan tawarkan kepada karyawan.

• Uraikan bagaimana perusahaan membangun ketrampilan karyawannya

• Jelaskan bagaimana capaian karyawan yang dapat dievaluasi.

Page 3: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

The Key to a Firm’s PerformanceHuman Resources

Selecting the best people for the job.

Training

Firm's Value

Establishing a formal process to recognize

(and ultimately reward) those

employees who performed well, while

offering suggested improvements for other employees.

Developing the necessary skills of

employees to do the job.

Form a team of employees with the right background,

training and guidance.

Evaluation

Hiring

Page 4: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Human Resource Planning

Aktivitas perencanaan untuk memuaskan kebutuhan perusahaan atas pekerja.

Ada 3 Tugas: Forecasting staffing needs. Job analysis. Recruiting.

Page 5: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Human Resource Planning

Forecasting Staffing Needs Job Analysis

Recruitment

Selection

Page 6: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Forecasting Staffing Needs

Ada tiga peristiwa yang disyaratkan atas perkiraan tersebut: Firm expansion. Pengunduran diri/Retirement. Temporary increase in production.

Menentukan jumlah yang tepat atas kualifikasi orang-orang dan dimana mereka dibutuhkan.

Page 7: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Job Analysis

Analisis yang digunakan untukmenentukan tugas dan surat keprcayaan yang diperlukan untuk posisi tertentu.

Hasil Job Analysis adalah:• Job specification

Identifikasi berbagai ketrampilan yang diperlukan, ciri atau atribut untuk kesuksesan performance sebuah pekerjaan tertentu • Job description

Uraian Tugas dan Tanggung Jawab posisi pekerjaan (job position)

Page 8: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Recruitment

Meliputi pencarian dan menarik individu yang berkualitas yang dapat dipilih.

Internal vs external recruiting:• Internal

Recruit people within the firm.• External

Recruit people outside the firm.

Page 9: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Recruitment Screening Process

50 applicants

10 applicants

3 applicants

1 applicant

Assess applications.

Interview applicants.

Contact references.

Employment test (optional).

Assess applications.

Interview applicants.

Contact references.

Employment test (optional).

Page 10: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Employment TestingSatu dari kebanyakan wilayah tugas MSDM/Human Resource Management.

Katagori umum:

Keserasian/Aptitude

Psychomotor

Job Knowledge

Kecakapan/Proficiency

Minat/Interest

Psychological

Polygraph

Drug

What’s next?

Business Online: Test Samples

Page 11: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Seven Methods of Compensation

Profit sharing

Employee benefits

Penghasilan Tambahan/ Perquisites

Bonuses

Salaries and wages

Commissions

Which one is right for your firm?

Stock options

Page 12: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Skills Development

• Technical• Decision Making• Customer Service• Safety• Human Relations

Sk

ills

Page 13: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Employee Evaluations Should

• Provide feedback.• Provide direction.• Indicate strengths and weaknesses.• Determine a raise or promotion.• Consider objective versus subjective criteria.

Menjadi bagian oleh kriteria yang relevan untuk masing-masing posisi pekerjaan.

Page 14: hiring, training, evaluating employee

MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing

Development of Evaluation Fairness

Mengapa : Menunjukkan kejujuran pekerja dan kepuasan sebuah legal guidelines.

Komunikasi tanggung jawab pekerjaan

Informasikan pekerja tentang inefisiensi.

Gunakan konsistensi diantara pekerja

Employee evaluation