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Wednesday 22 June 2022 Insulate, Moderate, Generate: A new Energy skills framework

Insulate, moderate & generate - By Ted Miller, E.ON

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Page 1: Insulate, moderate & generate - By Ted Miller, E.ON

Monday 10 April 2023

Insulate, Moderate, Generate:A new Energy skills framework

Page 2: Insulate, moderate & generate - By Ted Miller, E.ON

The landscape is Changing…

10 April 2023, E.ON, Page 2

Page 3: Insulate, moderate & generate - By Ted Miller, E.ON

Customers need to…

‘Insulate, Moderate, Generate’

‘Fabric First, Not Fabric Only’

10 April 2023, E.ON, Page 3

…this requires new and different skills…

Page 4: Insulate, moderate & generate - By Ted Miller, E.ON

…and our skills framework does not yet represent this…

All within an Energy Companies landscape

Energy Advice & Assessme

nt

MeteringMicro-

generation

Insulation Service & Sales

Engineering

10 April 2023, E.ON, Page 4

Page 5: Insulate, moderate & generate - By Ted Miller, E.ON

…presenting challenges we need to tackle together…

Skills

Customer Confidenc

e

Entry Points

Pathways

Changing Job Roles

Multi-skilling

Maintaining

Standards

Accreditation

10 April 2023, E.ON, Page 5

Page 6: Insulate, moderate & generate - By Ted Miller, E.ON

Green Deal

Awareness Qualificati

onAward

Green Deal

Awareness Qualificati

onCertificate

Green Deal

Awareness Qualificati

onDiploma

Customer service

Micro CHHP

Installer

Heat Pump Installer

Solar Thermal InstallerSMART Meter

Installer

Solar PVTechnician

Installer

Maintenance / Breakdown

Installer

Maintenance / Breakdown

Installer

Maintenance / Breakdown

Duel Fuel Installer

Electrician

Gas Engine

er

Plumber

External Wall

InsulationTechnician

Cavity Wall

TechnicianLoft

Insulation technician

Energy Industry

Awareness

Energy Efficiency

Advice

Supervisor / Team

LeaderDomest

ic System Design

Commercial System

Design

Business Development

Manager

Non Dom Energy Assesor

Project Manager

Sales

Domestic

Energy Assess

or

Account Manage

r

…a more flexible matrix is needed…

Page 7: Insulate, moderate & generate - By Ted Miller, E.ON

Green Deal Awareness

QualificationAward

Green Deal Awareness

QualificationCertificate

Green Deal Awareness

QualificationDiploma

Energy Industry Awareness

Energy Efficiency Advice

Page 8: Insulate, moderate & generate - By Ted Miller, E.ON

Green Deal Awareness

QualificationAward

Green Deal Awareness

QualificationCertificate

Green Deal Awareness

QualificationDiploma

Energy Awareness

Energy Efficiency

Customer Service

Micro CHHP Installer

Heat Pump Installer

Solar Thermal Installer

SMART Meter

Installer

Solar PVTechnician

External Wall

InsulationTechnician

Cavity Wall Technician

Loft Insulation technician

Sales

Installer

Maintenance / Breakdown

Duel Fuel Installer

Installer

Maintenance / Breakdown

Installer

Maintenance / Breakdown

Page 9: Insulate, moderate & generate - By Ted Miller, E.ON

Energy Advisors

Micro CHHP Installer

Heat Pump Installer

Solar Thermal Installer

SMART Meter

Installer

Solar PVTechnician

External Wall

InsulationTechnician

Cavity Wall Technician

Loft Insulation technician

Home Energy

Consultant

Installer

Maintenance / Breakdown

Duel Fuel Installer

Installer

Maintenance / Breakdown

Installer

Maintenance / Breakdown

Plumber

Energy Assess

or

Gas Engine

er

Electrician

Domestic

System Design

Account

Manager

Supervisor/

Team Leader

Non-Dom Energy

Assessor

Commercial System Design

Business Development

Manager

Project Manager

Page 10: Insulate, moderate & generate - By Ted Miller, E.ON

Employers need to show leadership…

• Employer Ownership of Skills• Engagement & Collaboration• Clear Expectations and Demand

10 April 2023, E.ON, Page 10

…and skills organisations need to respond…

• Flexibility & pace• Engagement & Collaboration• Fresh thinking