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How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc. www.starleadership.us service@starleadership .us 856-258-9022 Written By: Peter Adebi Professional Development Series Professional Development Series HOW TO ENGAGE, HOW TO ENGAGE, MOTIVATE MOTIVATE AND AND RETAIN RETAIN TOP TALENT TOP TALENT Preview Preview

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Employee Engagement refers to a worker’s willingness to voluntarily and optimally invest his or her CAPABILITY and an employer’s commitment to providing the necessary tools and support for the good of the organization. Capability is the totality of the knowledge, skills, abilities, network, access, self-discipline, passion, and perseverance that each worker brings to the job. If you are interested in a step-by-step guide for creating an engaged workforce, this seminar is for you. In this seminar, you will learn: Trends in employee engagement Strategies for engaging a diverse, multigenerational workforce Engaged workers as drivers of productivity, growth and innovation How leadership and culture affect engagement and retention HR’s role in talent attraction, motivation and retention Management practices that reinforce engagement Who will benefit from this seminar? Executives, HR professionals, directors, managers, supervisors, executive/business coaches, trainers, organization development practitioners, and other organizational leaders stand to benefit immensely from this seminar. What is included? Audiovisual presentation – Text, audio, video, charts, pictures and other graphics are used to explain concepts and practical steps that you can immediately apply in your workplace. Feature presentation is designed in PowerPoint. Audio files – You can make an audio disc from these files or load them to your iPod. Audio script – The scripts for the audio presentation are attached. Presentation in PDF – Presentation is also attached in PDF format. Learning aids, forms, templates, handouts and other resources. Author contact information for direct communication. Visit www.starleadership.us to learn more.

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Page 1: Motivate And Retain Top Talent Preview

How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc.

[email protected]

Written By: Peter Adebi

Professional Development SeriesProfessional Development Series

HOW TO HOW TO ENGAGE, ENGAGE, MOTIVATE MOTIVATE AND AND RETAIN RETAIN TOP TALENTTOP TALENT

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Page 2: Motivate And Retain Top Talent Preview

How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc.

What We Will Cover What We Will Cover

The role of culture in cultivating engagement

Trends in employee engagement

Management practices that reinforce engagement

Keys to motivation and retention

Benefits of an engaged workforce

Strategies to improve engagement and retention

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How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc.

What is Employee Engagement? What is Employee Engagement?

Employee EngagementEmployee Engagement refers to a refers to a worker’s willingness to voluntarily and worker’s willingness to voluntarily and optimally invest his or her capability and optimally invest his or her capability and an employer’s commitment to providing an employer’s commitment to providing the necessary tools and support for the the necessary tools and support for the good of the organization.good of the organization.

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How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc.

Three Types of Employees Three Types of Employees

Reference: Gallup Management Journal, January 13, 2005

Engaged Employees:Engaged Employees: Highly dedicated employees whoconstantly seek ways to improve their contributions to their employer. They work with passion and feel a profound connection to their company.

Not-Engaged Employees:Not-Engaged Employees: These employees put in time at work but not enough interest, passion, or energy. They simply go through the motions or “sleepwalk” through their workday.

Actively Disengaged or Disgruntled Employees:Actively Disengaged or Disgruntled Employees: Not only are these employees unhappy with their employer, they are busy acting out their unhappiness. They put the organization at risk by undermining its efforts.

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How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc.

Benefits of an Engaged WorkforceBenefits of an Engaged Workforce

Only 16%16% of employees worldwide believe engagement levels are high within their organizations.—Melcrum, Employee Engagement Survey (2005)

16%16% of the US workforce is actively disengaged, costing the US economy upwards of $300 billion$300 billion in lost productivity.—The Gallup Organization, Employee Engagement Index Survey (2007)

Increasing employee engagement by only 5%5% can add 2.4%2.4% to a business' operating margin; for a $3 billion3 billion business, this represents an additional operating profit of $25 million25 million..—Towers Perrin, Talent Report (2004)

Employees who are most engaged perform 20%20% better and are 87%87%less likely to leave the organization than those who are not engaged.— Corporate Leadership Council, Employee Engagement Study (2005)

Employee Engagement Facts Employee Engagement Facts PreviewPreview

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How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc.

Benefits of an Engaged WorkforceBenefits of an Engaged WorkforceEngagement case studies II Engagement case studies II

The extent to which employees are engaged at work has a dramatic impact on their physical health and psychological wellbeing.—Gallup Organization study (2005).

62%62% of engaged employees feel their work lives positively affect their health.

22%22% of actively disengaged employees feel their work lives positively affect their health.

Gallup Study: Unhappy Workers Are Unhealthy Too (2005)

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How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc.

Practices that Reinforce EngagementPractices that Reinforce Engagement Hiring process IHiring process I

Behavioural interview:Behavioural interview: Research shows that statements received from a candidate during a behavioural interview yields a 55%55% prediction rate of future on-the-job behaviour, while traditional interviewing has only a 10%10% prediction rate.

Peer interview:Peer interview: In addition to interviewing from an in-depth understanding of the job, peers can assess a candidate’s potential to fit into their team. This is critical to engagement and the new hire’s success.

Contact us for assistance with creating your Behavioural Interview Questions.

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How to Engage, Motivate and Retain Top Talent Copyright © Star Leadership, Inc.

To learn moreTo learn more

To learn more about the steps for building a To learn more about the steps for building a high-performing team, visit Star high-performing team, visit Star

Leadership® at Leadership® at

www.starleadership.uswww.starleadership.us

Contact the author at Contact the author at [email protected]@starleadership.us