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Mobile Marke+ng for the Real Time Web Anthony Joseph, VP of Marke+ng, Op+fy Jennifer Wong, Digital Solu+ons Manager, Op+fy

Optify Mobile Marketing Presentation

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Marketers have heard that tactics such as QR Codes, pURLS, apps and short codes are a good idea to quickly capture connections with customers. On a practical level, what are they specifically, how are they effectively used, and why should marketers consider using them? On Tuesday August 23rd at 1:30PM (EDT), Anthony Joseph, VP of Marketing, Optify and Jennifer Wong, Digital Solutions Manager at Optify, teamed up with Target Marketing Magazine and Printing Impressions, and session sponsor EasyPurl at the InterACT! 2011 conference to answer these questions and provide step-by-step instructions in a live Interactive webinar presentation to teach audience members how to create each element (QR code, apps, pURLs & short codes) to benefit marketing campaigns. In this Mobile Marketing Tools & Tips presentation attendees learned:- How to create your own QR Codes, pURLs, apps and short codes.- How to take, tie, and track a physical realm customer into the digital realm- How to measure the activity from these mobile marketing creations in real time.

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Page 1: Optify Mobile Marketing Presentation

Mobile  Marke+ng  for  the  Real  Time  Web    Anthony  Joseph,  VP  of  Marke+ng,  Op+fy  Jennifer  Wong,  Digital  Solu+ons  Manager,  Op+fy  

Page 2: Optify Mobile Marketing Presentation

What  we’ll  cover  in  this  workshop  

»  How  to:  »  Create  an  App  »  Create  a  Quick  Response  (QR)  Code  »  Create  a  Short  Code  »  Create  a  pURL  

@Jenera+onY  |  #InterACThandson     2  

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Agenda  

»  “How  to”  chapters  »  Overview  »  Steps  »  Addi+onal  Resources  

»  Case  Study  »  Recap    

@Jenera+onY  |  #InterACThandson     3  

@Jenera+onY  #InterACThandson  

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1.  HOW  TO  CREATE  AN  APP  

4  @Jenera+onY  |  #InterACThandson    

Page 5: Optify Mobile Marketing Presentation

What  is  an  App?  

An  app  typically  refers  to  soXware  used  on  a  smartphone  or  mobile  device  such  as  the  Android,  iPhone,  BlackBerry  or  iPad,  as  in  

“mobile  app”  or  “iphone  app.”    

5  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

Page 6: Optify Mobile Marketing Presentation

Mobile  App  example  –  Hello  Vino    

»  h\p://www.hellovino.com/  »  Different  from  website  »  Limited  images  >  fast  loading  »  Clear  +  large  text  »  Simple  design  

6  @Jenera+onY  |  #InterACThandson    

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Did  you  know…  

»  More  than  five  billion  apps  were  downloaded  over  2010  

»  The  average  smartphone  user  spends  667  minutes  every  month  using  apps.  

7  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

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Register  for  an  account  

8  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

Page 9: Optify Mobile Marketing Presentation

Create  a  new  app  

9  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

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Enter  URL,  RSS  or  search  term  

10  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

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Choose  artwork  

11  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

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Populate  tabs  

12  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

Page 13: Optify Mobile Marketing Presentation

Add  a  custom  header  

13  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

Page 14: Optify Mobile Marketing Presentation

Fill  out  app  info  

14  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

Page 15: Optify Mobile Marketing Presentation

Publish  

15  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

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Upload  to  the  Android  market  

16  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

Page 17: Optify Mobile Marketing Presentation

Download  your  App  from  the  Android  market!  

17  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

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AddiRonal  Resources  

»  AppMakr:  h\p://www.appmakr.com/  

»  App  building  tools:  h\p://jenera+ony.com/mobile-­‐app-­‐creators/  

»  iOS  dev  center:  h\p://developer.apple.com/devcenter/ios/index.ac+on  

»  Android  dev  guide:  h\p://developer.android.com/guide/index.html  

»  Tools  to  create  an  App:  h\p://techpp.com/2009/04/27/top-­‐10-­‐free-­‐tools-­‐to-­‐create-­‐rss-­‐for-­‐any-­‐website-­‐2/  

18  @Jenera+onY  |  #InterACThandson    How  To  Create  An  App  

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2.  HOW  TO  CREATE  A  QR  CODE  

19  @Jenera+onY  |  #InterACThandson    

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What  are  Quick  Response  (QR)  codes?  

»  QR  codes  are  2D  images  that  func+on  like  barcodes  on  packaged  products,  but  can  contain  MUCH  more  data  

»  The  informa+on  encoded  can  be  text,  URL,  phone  number,  SMS  message,  RSS  feed  or  other  kinds  of  data    

»  QR  codes  are  essen+ally  pointers  to  digital  content  and  capture  or  trigger  ac+ons  such  as  »  A  link  to  a  website  »  Ac+vate  phone  func+ons  including  email,  IM  and  SMS  »  Connect  the  mobile  device  to  a  web  browser  on  the  phone  

»  QR  codes  are  read  by  “QR  Code  Reader”  soXware  or  phone  apps  »  iPhone  Reader  >  i-­‐nigma    »  Android    Reader  >  Barcode  Scanner  

20  How  To  Create  A  QR  Code   @Jenera+onY  |  #InterACThandson    

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Why  use  QR  codes?  

»  Quick  and  easy  sharing  

»  Portability:  You  can  put  them  anywhere  

 »  U+lity:  Share  large  amounts  of  

content  at  the  right  +me    »  Boost  Visibility:  SEO  and  SMO    

»  Social  Proof:  Quick  links  to  your  “authorita+ve  instance”  

 »  Analy+cs:  Calls  to  ac+on   Scan  to  check  the  conference  agenda  

21  @Jenera+onY  |  #InterACThandson    How  To  Create  A  QR  Code  

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How  to  create  a  QR  code  

@Jenera+onY  |  #InterACThandson     22  How  To  Create  A  QR  Code  

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AddiRonal  Resources  

»  QR  code  generator:  h\p://delivr.com/qr-­‐code-­‐generator  

»  QR  code  marke+ng  ideas:  h\p://www.flyteblog.com/flyte/2011/03/50-­‐count-­‐em-­‐50-­‐crea+ve-­‐uses-­‐of-­‐qr-­‐codes.html  

»  QR  codes  for  business:  h\p://www.socialmediaexaminer.com/how-­‐qr-­‐codes-­‐can-­‐grow-­‐your-­‐business/  

»  QR  code  readers:  h\p://www.mobile-­‐barcodes.com/qr-­‐code-­‐soXware/  

@Jenera+onY  |  #InterACThandson     23  How  To  Create  A  QR  Code  

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3.  HOW  TO  CREATE  A  SHORT  CODE  

24  @Jenera+onY  |  #InterACThandson    

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What  is  a  short  code?  

A  short  numeric  code  of  5  or  6  numbers  that  can  be  used  in  place  of  a  longer  phone  number  for  

messaging.    

25  @Jenera+onY  |  #InterACThandson    

Text  InterACT  to  69302  

How  To  Create  A  Short  Code  

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Why  a  short  code?  

Since  the  codes  are  shorter,  they  are  easier  to  remember  and  u+lize,  especially  for  marke+ng  

purposes  

26  @Jenera+onY  |  #InterACThandson    How  To  Create  A  Short  Code  

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Register  

27  @Jenera+onY  |  #InterACThandson    How  To  Create  A  Short  Code  

Page 28: Optify Mobile Marketing Presentation

Collect  contacts  

28  @Jenera+onY  |  #InterACThandson    How  To  Create  A  Short  Code  

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AddiRonal  Resources  

»  Tools  to  create  short  code  campaigns:  h\p://trumpia.com  ,  www.textmarks.com  

»  Developer  tools  to  build  a  short  code:  h\p://www.twilio.com/api/sms/short-­‐codes  

»  Own  or  rent  your  own  short  code:  h\p://www.usshortcodes.com/csc_obtain_a_csc.html  

 

29  @Jenera+onY  |  #InterACThandson    How  To  Create  A  Short  Code  

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4.  HOW  TO  CREATE  A  PURL  

30  @Jenera+onY  |  #InterACThandson    

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What  is  a  pURL?  

A  persistent  URL  is  a  web  page  or  microsite  that  is  tailored  to  an  individual  visitor  through  the  use  of  variable  fields  and  pages  that  are  linked  to  a  database  that  contains  informa+on  about  

each  poten+al  visitor.    

31  @Jenera+onY  |  #InterACThandson    

h\p://www.example.com/John.Smith  

How  To  Create  A  pURL  

Page 32: Optify Mobile Marketing Presentation

Why  pURLs?  

Create  a  unique  website  experience  for  each  visitor  with  content  that  is  relevant  and  

interes+ng  to  increase  your  conversion  rate  

32  @Jenera+onY  |  #InterACThandson    How  To  Create  A  pURL  

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Register  

33  @Jenera+onY  |  #InterACThandson    How  To  Create  A  pURL  

Page 34: Optify Mobile Marketing Presentation

Create  a  new  campaign  

34  @Jenera+onY  |  #InterACThandson    How  To  Create  A  pURL  

Page 35: Optify Mobile Marketing Presentation

Add  a  contact  

35  @Jenera+onY  |  #InterACThandson    How  To  Create  A  pURL  

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Create  the  landing  page  

36  @Jenera+onY  |  #InterACThandson    How  To  Create  A  pURL  

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AddiRonal  Resources  

»  pURL  generator:  h\p://purlem.com/  

»  Don’t  make  these  pURL  marke+ng  mistakes:  h\p://crossmedia.typepad.com/cross_media_11_marke+ng/2009/01/top-­‐11-­‐purl-­‐campaign-­‐mistakes.html  

»  Should  you  use  pURL’s:  h\p://www.asaecenter.org/wiki/?Page=Personalized%20URL%20%28PURL%29%20Marke+ng  

37  @Jenera+onY  |  #InterACThandson    How  To  Create  A  pURL  

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Wrap-­‐up:  MarkeRng  tacRcs  &  tools  »  Define  your  goal  

»  Encourage  ac+ons  that  support  your  marke+ng  plan  »  Give  instruc+ons  to  your  consumers.  Tell  them  what  they’re  going  to  get  for  

‘playing’  »  Give  reasons  to  come  back  

»  Implement  &  Deliver/Share  »  Determine  technical  requirements  &  capability:  developer  vs.  3rd-­‐party  tool  »  Assuage  the  fears  of  the  technically  challenged  »  Provide  explana+ons  about  their  use  and  benefits  

»  Experiment,  Test  &  Measure  »  Study  your  analy+cs  »  Experiment  with  the  size,  loca+on,  and  color  of  your  QR  codes  »  Refine  your  tac+cs  

38  @Jenera+onY  |  #InterACThandson    

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Case  study  »  Created  QR  code  with  offer  »  Marketed  @  tradeshow  »  Tracked  visitors  with  Op+fy  »  Use  to  market  post-­‐event  

@Jenera+onY  |  #InterACThandson     39  »  Learn  more:  h\p://jenera+ony.com/mobile-­‐marke+ng-­‐roi-­‐qr-­‐code-­‐experiment/  

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Recap:  Why  these  tacRcs?  

»  Connect  people  to  what’s  happening  around  them  

»  Help  people  find  info  that  relevant  to  them  in  real  +me  

»  It’s  fun  and  convenient  for  the  user  

»  Mobile  is  personal,  portable,  always  with  the  user  and  trackable  

40  @Jenera+onY  |  #InterACThandson    

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Thank  you!  

Anthony  Joseph  VP  of  Marke+ng,  Op+fy  anthony@op+fy.net  

 Jennifer  Wong  

Digital  Solu+ons  Manager,  Op+fy  jennifer@op+fy.net  

 www.op+fy.net  

 41  @Jenera+onY  |  #InterACThandson