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Strategic and Operational Consulting
PAOLO POZZI to improve company Results: Quality, Profit, People Development
Main context: • Organization • Logistics, Procurement, Customer Service • Processes with information and materials flows
+39 338 6888304
CONSULTING: ORGANIZATION AND SOLUTIONS
“Logistics” (of info, data,
materials, structures, tools)
Quality / Efficiency
(LEAN)
People Developm’t
Strategic-operational coherence
Distinctive Results
Ini$a$ve and Individual & Team Development help the system
1WHO I AM
Education: • Business Administration Bocconi Univ. Milan • English (Proficiency), Spanish, French, Portuguese • Training both as employee & independent consultant
In firms • 1988-2003: sector leader multinationals: Price Waterhouse, United Technologies, Carrier, Aprilia • 1995-2003: Director of Logistics (Italy, Europe/World)
& of Export Customer Service (80 countries) • 1997: Ailog and ELA (European Logistics Assoc’n) Award
With firms • Since 2003: independent consultant
+ partner of ECA-Consulting Srl and network
• Context: service, distribution, manufacturing, start-ups
2
The “external” consultant to Verify habits, Know prac$ces, Implement solu$ons together
SERVICES: CONSULTING (and Training)
“Logistics” (of materials, info, resources) Check of “Fundamentals”. Solutions. Integration of processes from Planning/Development thru After Sales Quality / Efficiency (LEAN, since 1998) Methods for good organization (logistics/non log. context) Set-up, dynamic development. Real results People Development: Simple but complete system “to service” a more fluid management. Organizational Coherence: Alignment between strategic targets & details of execution choices Roles: Advisor, Guide, Support, Project leader
3
Solu$ons do not lie only in sales, finance or technical context.
WHY: CONVENIENCE FOR COMPANIES
Ensure continuity of Service and Results Work better: with “better energy”: meaning!, methods, steadiness in management & accounting
“Link” effectively: people, functions, companies, activities
Let the Opportunity emerge: distinguish also thanks to efficiency and quality in the flow of info and goods. Access to local/global experience Europe/Americas/Asia
We will agree on the most suitable solution
Project Solidity + Flexibility of the agreement
Activity with clear Deliverables and Actions, + Time/Cost
Absence of constraints: client must be able to stop the activity in case other priorities intervene. Continuity is recommendable for more complete and lasting achievements.
Modular Budget linked to the service received
Monthly invoice and Real payment terms “at sight” / 30 days
Analytic documentation of work done
Characteristics of the agreement
• Know the matter, or know how to procure competences, be able to deliver results
• Know and be able to find organizational and logistics Solutions
• Define and share effectively deliverables and priorities
• Analyse data/info in a meaningful, deep, coherent, complete manner
• Ambition in managing themselves, a project, a team, time
• Privilege la capacity to seize the Opportunity and avoid uncalculated Risk
• Count on (lean) Preventive actions to avoid Corrective ones
• Understand Quality factors of own / others job (colleagues, external partners)
• Communicate effectively to align (with bosses, co-workers, externals)
• Reduce visible and hidden waste (avoidable expenses, lost sales, materials, time)
• Manage own activity with deep care to Final and Internal Client/Supplier
• Favour a spread and positive innovative drive
• Increase the sensibility to Health, Safety and Environment
• Dynamically verify base assumptions and choices == > Durable Results
Some specific cares put in the service
I kindly invite you to call me to discuss how I could contribute
+39 338 68 88 304 [email protected]
skype: ppoz99
CNEL/Istat: Productivity 1995-2014: • Ita -2,2% • Ger +13% • Fra/Spa +17% • UK +24%