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Page 1: Quarter operations

Operations Quarter Report – Q1 2014

Content:

TM, iGIP, oGIP, oGCDP, iGCDP, Operations, IM

Page 2: Quarter operations

Talent Management Quarter Report

Q1 2014

Page 3: Quarter operations

Quarter Priorities

•  Product Packaging- Communications alignment with MCVP Comm

•  Members Development Program introducton and implementaton

•  Induction for new generation of EB

•  AMS development- HR Business Intelligence for TMP&TLP

•  GCDP EP LEAD with MCVP oGCDP

•  Recruitment and pipeline management with network

Page 4: Quarter operations

Overall Factors (positive or negative factors that influenced the

performance)

•  Conferences- positive for education and strategy implementation with the network

Page 5: Quarter operations

TM in Q1 2014

Key Achievements:

•  Launch of Future Leaders with MCVP Comm

•  Members Development Program introduction,

•  Creation and execution education cycle for Ebs 2015 (TM network)

Key Non-Achievements

•  HR Business Intelligence follow up with IM Manager,

•  Delay with GCDP EP LEAD project

Recruitment and pipeline management to be evaluated next month

Page 6: Quarter operations

TM in Q2 2014 Key strategies for next

month:

•  Transition with MCVP elects,

•  Implementation of Future Leaders (May Recruitment with the network and education of the network)

•  Follow up of HR Business Intelligence,

Key challenges for next month:

•  National conference delivery (LEADCo),

•  International conference participaction,

•  Timeline for double transition and MC transition (team)

Page 7: Quarter operations

iGIP Quarterly Report Q1 2014

Page 8: Quarter operations

iGIP – General Direction

•  iGIP in Poland is delivering one coherent and market relevant Global Talents product basing on national sub products and local segments. Our internal processes optimization and know-how implementation together with external outlook makes us reliable business partner for companies in different segments across Poland.

Page 9: Quarter operations

Quarterly Priorities Achievement

Funmedia  &  Uni  project  delivery   done  

Mul6To  &  NFS  &  LCC  high  quality  delivery   done  

GT  webpage   undone    

Gaining  knowledge  partner  for  commission   done  

Partnership  with  SMEs  fairs   done  

Coaching  strategy  crea6on   done  

NST  selec6on   done  

Page 10: Quarter operations

Q1 - Results

73  

92  

63  58  

62  

49  

39  

60  54  

PLAN   2014   2013   PLAN   2014   2013   Plan   2014   2013  

RA   MA   RE  

Q1  iGIP  

Page 11: Quarter operations

IT - Results

18  

7  

3  4  

3  4  

2014   2013   2014   2013   2014   2013  

RE   MA   RA  

IT  Q1  

Page 12: Quarter operations

Q1 - Growth

46%  

26%  

11%  

RA   MA   RE  

GROWTH  

Page 13: Quarter operations

Network Analysis – RA

0  2  4  6  8  

10  12  14  16  18  

Tytuł  wykresu  

2014   2013  

Page 14: Quarter operations

Network Analysis – MA

0  2  4  6  8  10  

Tytuł  wykresu  

2014   2013  

Page 15: Quarter operations

Network Analysis – RE

0  1  2  3  4  5  6  7  8  9  

Tytuł  wykresu  

2014   2013  

Page 16: Quarter operations

Overall Factors (positive factors that influenced the performance)

•  National conferences direction for Q2

•  Many touchpoints with LC’s and iGIP commission

•  Clear product understanding

•  Focus on IT raising

•  Sales experience after few months

Page 17: Quarter operations

Overall Factors (negative factors that influenced the performance)

•  National and Local Conference delivery

•  MC 14.15 and NST selection processes

•  Closing sales after sales peak L

•  Weak matching intensity

•  Lack of constant partners for S&D management

Page 18: Quarter operations

iGIP in Q1 2014

Key Achievements: •  40 % of RA growth (30%

Uni share – last year 65% Uni share)

•  Funmedia & Uni project delivery

•  MultiTo & NFS & LCC high quality delivery

•  Gaining knowledge partner for commission

•  Partnership with SMEs fairs

•  NST selection

Key Non-Achievements

•  GT webpage / marketing support

•  Matching and realizations in Q1 on weak level

Page 19: Quarter operations

iGIP in Q2 2014

Key strategies for next Q:

•  LC Coaching

•  NST empowerment

•  Current forms delivery

•  Raising peak

•  SMEs fairs

•  Podio implementation

Key challenges for next Q:

•  Holidays! J

•  MC2MC transition delivery

•  Lack of time!

Page 20: Quarter operations

PRIORITIES

FOR Q2

•  LC Coaching

•  NST cooperation

•  SMEs fairs

•  Podio implementation

FOR APRIL •  Coaching start

•  BIG iGIP Meeting (Marketing WG + NST meeting)

•  Podio follow up

Page 21: Quarter operations

oGIP Quarterly Report Q1 2014

Page 22: Quarter operations

oGIP General Direction

1.  Working on specific segments - Global Talents subproduct implementation

2. Growth networks – working closely with some LCs 3. oGIP culture among membership in our entity

( personel fulfillment, better understanding of area, value proposition for members)

4. Off peaks in segments – supply & demand management

5. International Relations support MC MoS realzation 7. Selling culture in oGIP area

8. Capitalizing on SU

Page 23: Quarter operations

Quarterly Priorities Achievement

GT EDU recruitment preparation Done New generation of GIP <3 Done

IPM Done Selection MC Team and first

bounding :) Done

GT promo peak (education) Done NFS delivery Done

IPM Done

Page 24: Quarter operations

Q1 - Results

0  

50  

100  

150  

200  

250  

2013   2014   PLAN  

155  144  

224  

RAISE  

sum  up  

Page 25: Quarter operations

Q1 - Results

0  

20  

40  

60  

80  

100  

120  

140  

2013   2014   PLAN  

74  

57  

131  

MATCHED  

sum  up  

Page 26: Quarter operations

Q1 - Results

0  

20  

40  

60  

80  

100  

120  

2013   2014   PLAN  

92  

66  

118  

REALIZED  

Sum  up  

Page 27: Quarter operations

Realized LC   2013   2014   PLAN  

Białystok   1   2   ?  Gdańsk   6   4   5  

Katowice  UE   12   9   13  Kielce   1   1      Kraków   9   14   10  Koszalin       2   ?  Lublin   2   4   2  Łódź   7   3   13  

Nowy  Sącz           6  Olsztyn   4       3  Poznań   19   9   16  Rzeszów   2   2   6  Szczecin           2  Toruń   7   1   14  

Warszawa  SGH   3   4   8  Warszawa  UW   13   5   11  Wrocław  UE   5   4   ?  Wrocław  UT   1   2   9  

Page 28: Quarter operations

Matched LC   2013   2014   PLAN  

Białystok   1   2   ?  Gdańsk   8   4   5  

Katowice  UE   6   9   12  Kielce   1          Kraków   8   9   17  Koszalin       1      Lublin   1   1   6  Łódź   7   2   4  

Nowy  Sącz              Olsztyn   2       4  Poznań   13   15   23  Rzeszów       2   10  Szczecin   1       4  Toruń   7       13  

Warszawa  SGH   3   2   10  Warszawa  UW   8   4   10  Wrocław  UE   6   4   1  Wrocław  UT   2   2   12  

Page 29: Quarter operations

Raised LC   2013   2014   PLAN  

Białystok   4   5   ?  Gdańsk   7   8   8  

Katowice  UE   4   5   8  Kielce   3       1  Kraków   39   22   40  Koszalin              Lublin   8   8   13  Łódź   13   12   14  

Nowy  Sącz   1   2   7  Olsztyn   5       10  Poznań   17   24   39  Rzeszów   2   3   17  Szczecin   2   7   8  Toruń   9   1   8  

Warszawa  SGH   10   9   19  Warszawa  UW   10   22   26  Wrocław  UE   16   9   6  Wrocław  UT   5   7      

Page 30: Quarter operations

Overall Factors (positive factors that influenced the performance)

•  A lot of touchpoints with OGX network – high level education and preparation new elected Ebs for Q2/Q3

•  IPM – supply & demand alignment

Page 31: Quarter operations

Overall Factors (negative factors that influenced the performance)

•  National Conference delivery

•  MC 14.15 and NST selection processes

•  IPM

•  Transition on Local Level

•  GCDP focus in most of LCs

•  Supply & Demand

Page 32: Quarter operations

oGCDP in Q1 2014

Key Achievements:

•  Education for elected OGX commission

•  Cleaning of GIP database

•  Supply & demand for education

•  Cooperation with Alcatel

Key Non-Achievements

•  Q1 goals not achieved – drop in RA/MA/RE

Page 33: Quarter operations

oGIP in Q2 2014

Key strategies for next Q:

•  LC coaching

•  Matching Mania from Pink House for Language & teaching

•  NST support

•  Alcatel and enginnering raising

Key challenges for next Q:

•  MCPe obligations

•  MC2MC Transition

Page 34: Quarter operations

PRIORITIES

FOR Q2

•  Language Teaching & Education boosting for Q3!

•  Alcatel Lucent!

FOR APRIL •  Raising campaign for

Language teaching & Education.

Page 35: Quarter operations

oGCDP Quarterly Report Q1 2014

Page 36: Quarter operations

oGCDP – General Direction •  Bring OGX Relevance to AIESEC in Poland (done!)

•  RA = MA mindset (done!)

•  LC2LC Cooperation Management (done!)

•  Customer orientation focus (done!)

•  EP LEAD Implementation / Co-Delivery Strategies (in process)

•  Introduction of off peak (done!)

•  International Positioning (done!)

•  Process Optimization (in process)

Page 37: Quarter operations

Quarterly Priorities Achievement

GC task force, guidelines and launch 100% GCDP Innovation Fund follow-up 100%

MultiTO delivery 100% GCDP LEAD task force 100%

GC peak promotion 100% GCDP Innovation Fund follow-up 100%

NFS & LCC delivery 100% GCDP LEAD task force 100%

Page 38: Quarter operations

Q1 - Results

January   February   March  

% Growth RA   35%   5%   205%  MA   -­‐25%   -­‐50%   -­‐9%  RE   -­‐8%   13%   -­‐31%  

% Plan Realizatio

n

RA   53%   73%   36%  MA   22%   32%   18%  RE   80%   40%   31%  

Page 39: Quarter operations

Q1 - Results

60  43   45  

113  

30  41  

260  

135  

95  

0  

50  

100  

150  

200  

250  

300  

RA   MA   RE  

2013   2014   Goal  

Page 40: Quarter operations

Network Analysis – RA

2   2  4  

0  

18  

5  

11  

1   1  

6   7  

1  3  

20  

14  11  

7  

0  

5  

10  

15  

20  

25  

Page 41: Quarter operations

Network Analysis – MA

1  

0  

3  

0  

5  

0  

3  

0  

1  

0  

2  

1  

2  

3   3  

2  

4  

0  

1  

2  

3  

4  

5  

6  

Page 42: Quarter operations

Network Analysis – RE

1  

0  

4  

0  

6  

3  

4  

0  

1  

0  

2  

1  

2  

7  

5  

2  

3  

0  

1  

2  

3  

4  

5  

6  

7  

8  

Page 43: Quarter operations

Overall Factors (positive factors that influenced the performance)

•  National conferences for Q2 direction

•  Many touchpoints with LC’s and OGX commission

•  Work – Life balance J

•  Engagement of LC’s in task force and implementation of GC 2.0!

Page 44: Quarter operations

Overall Factors (negative factors that influenced the performance)

•  National and Local Conference delivery •  MC 14.15 and NST selection processes •  Health issues in Pink House L •  MCP proxy extra work J •  AI application process J •  Short holidays J •  Transition at LC level that affected

results

Page 45: Quarter operations

oGCDP in Q1 2014

Key Achievements:

•  Launch of GC 2.0 campaign!

•  Education for elected OGX commission

•  Preparation of Q2 projects for pipeline

•  100% growth in RA J

•  Cleaning oGCDP database

Key Non-Achievements

•  EP LEAD postponed

•  Q1 goals not achieved

•  Not full alignment of LC’s with GC 2.0 campaign

•  NST starting work later

Page 46: Quarter operations

oGCDP in Q2 2014

Key strategies for next Q:

•  LC Coaching

•  NST empowerment

•  O2O and OGX2OGX Transition J

•  OGX Functional Meeting

•  NPS Follow-up

•  GC 2.0 Follow-up

Key challenges for next Q:

•  Holidays! J

•  MC2MC and O2O transition delivery

•  AI transition starting June

•  Lack of time!

Page 47: Quarter operations

PRIORITIES

FOR Q2

•  Transition

•  Innovation Fund project

•  Summer Peak GC 2.0

•  LC Coaching

•  NST project delivery

•  EP LEAD

FOR APRIL •  Innovation Fund project

delivery

•  EP LEAD task force

•  NST tracking

•  GC 2.0 tracking

Page 48: Quarter operations

Operations Quarterly Report Q1

iGCDP

Page 49: Quarter operations

iGCDP – General Direction

1.  National educational product portfolio refreshment (creating materials, educating the network, testing new product portfolio)

2. Partnership management development (recruiting team members of IR structure, implementing IR standards with partners and LC’s)

Page 50: Quarter operations

iGCDP – General Direction

3.  Host families initiative development (recruitment of brand manager, planning GH positioning, creating national recommendations for local promotion, creating national platform for registration)

4.  Innovation Fund

5.  Reception WIKI creation

(creating a working group and preparing the WIKI)

Page 51: Quarter operations

Quaterly Priorities Achievement

•  C r e a t i o n o f f i n a l v e r s i o n o f International Relations strategy and putting it into action for Q3 realization period.

•  Creation of reception WIKI draft.

•  Creating the final vision for changes in n a t i o n a l p r o d u c t p o r t fo l i o i n cooperation with new MCVP Comm

Page 52: Quarter operations

Q3 - Results

Planned   Realized   Growth   %  

RA   300   357   +69   +25,8%  

MA   272   195   +30   +18,2%  

RE   470   357   +14   +4,7%  

Page 53: Quarter operations

Network Analysis – RA

0  

10  

20  

30  

40  

50  

60  

Page 54: Quarter operations

Network Analysis – MA

0  

5  

10  

15  

20  

25  

30  

35  

40  

Page 55: Quarter operations

Network Analysis – RE

0  

5  

10  

15  

20  

25  

30  

35  

40  

Page 56: Quarter operations

Overall Factors (positive or negative factors that influenced the

performance)

•  MCP recruitment for Paraguay (-) •  New obligations due to becoming MCP

(-) •  Three national conferences to deliver

(-) •  IPM to attend (-/+) •  Chairing national conference in

Switzerland (-/+)

Page 57: Quarter operations

iGCDP in Q1 2014

Key Achievements: •  Creation of final version

of International Relations strategy and putting it i n t o a c t i o n f o r Q 3 realization period.

•  Creation of reception WIKI draft.

•  Creating the final vision for changes in national p r o d u c t p o r t fo l i o i n cooperation with new MCVP Comm

Key Non-Achievements

•  Lack of progress in Global Host product development

Page 58: Quarter operations

iGCDP in Q2 2014 Key strategies for next

quarter:

•  iGCDP MC transition to deliver

•  Preparation for Q3 together with successor

•  Functional coaching to deliver to four LC’s

•  Finishing reception wiki •  Finalizing innovation

fund project

Key challenges for next quarter:

•  Xpro – less time for TO •  Easter – less time for

work and TO •  Departure to Paraguay –

virtual work and connection with the team and successor

•  MCP transition begins in May

•  More and more MCP obligations

Page 59: Quarter operations

Operations Quarter Report January, February, March 2014

Page 60: Quarter operations

Quarter Priorities Achievement

•  Poland and India GIP Initiative

•  Quality refreshment initiatives

•  National Control Board new team selection

•  Application to 2nd Husqvarna BCP

•  Quality report for MCVPs

•  MENAXLDS Representation

Page 61: Quarter operations

Operations in Q1 2014

Key Achievements: •  Poland and India GIP

Initiative •  Q u a l i t y ref re s h m e nt

initiatives •  National Control Board

new team selection •  A p p l i c a t i o n t o 2 n d

Husqvarna BCP •  Quality report for MCVPs •  M E N A X L D S

Representation

Key Non-Achievements

•  Poland Going Global Incentive System release and results in ELD

Page 62: Quarter operations

Operations in Q2 2014 Key strategies for next

month:

•  Poland & India (Improvements with IM Manager)

•  Transition for VP Operations 14-15

Key challenges for next month:

•  Poland & India Initiative improvements and awareness for membership and LCs

Page 63: Quarter operations

IM Quarterly Report Q1 2014