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This is a presentation I made to the LSSC10 audience on Friday 4/23/2010. I speak of my observations of individuals or groups of individuals who are agents of change. I call them INFLUENCERS. Please do let me know your feedback.
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the lean influencer’s mantra influencing the understanding of lean adopters’ philosophy, forces & dynamics
(c) INFLUENCE Contact: [email protected] (202-415-2138)
today
✤ today’s goal = influence the team’s appreciation of the philosophy, forces and dynamics of lean adoption
✤ philosophy of lean process improvement.
✤ forces influencing lean process improvement.
✤ dynamics influencing the success of the initiative.
mantra
✤ what is the “mantra” for the Lean Influencing team?
✤ mantra = man + tra = “mind” + “liberation“ and “this moment here and now”.
✤ the Lean Influencing team wants to be there a moment before the entire organization.
✤ in fact, every moment is an opportunity to succeed or fail
introductionSIRAJ - process improvement influencer, observer and student
Intro to Siraj
✤ 19 years experience with process improvement consulting and coaching.
✤ excellent track record of coaching leaders and teams on process improvement (Kanban, Agile, Scrum, CMMI, SOX)
✤ broad and deep (varied domain / functional) experience.
elemica lean coach - product development
shoretellean agile coach - business and technology initiatives
winn dixie process coach for business and technology initiatives
winn dixie agile coach for pmo - business and technology initiatives
Hakuna Matata Process and Team Coach
philosophy the philosophy of agile adoption
respect
✤ all process improvement styles and techniques are about respect for humanity.
✤ and
✤ respect for the forces.
✤ and
✤ respect for team dynamics.
dynamicsteam dynamics that enable success of the process improvement initiative
continuous
✤ nature’s own continuous improvement is our guide.
✤ it is almost as if continuously improving processes is the only aim of process improvement.
✤ every day is a new day for process improvement.
✤ it is the journey and the destination.
clean slate
✤ the no-baggage policy of the agile influencer
✤ clean slate adds to the commitment to each team member and creates the emotional heartbeat of the team.
flexibility
✤ rigidity is the enemy!!
✤ create a team that can have learning conversations, share differences, withstand stress
✤ and yet unite and move forward
✤ authentically!!
visibility
✤ the processes that become visible provide best candidates for process improvement.
✤ agile influencers strive to provide visibility of their own processes to set the tone for visibility for the organization.
trust ...but verify
✤ In GOD we trust, every one else bring data!
craftsmanship
courage
✤ courage (plus grace)
✤ allows the influencers to face facts, realize concerns, develop solutions.
✤ influencers need courage in their heart, mind and soul
✤ to be courageous and yet caring.
grace
emphasis
swarming
celebrate
answers
✤ always lie with the team.
✤ when in doubt “ask the team”.
recognition
reality
anomalies
✤ anomalies test the boundaries of comfort for the organization.
✤ they stretch the organization’s limits for process improvement one day, one team, one individual at a time.
✤ they are also pioneers
✤ and
✤ nomads!
nomads
pioneers
supplication
✤ the agile influencer reaches out to a greater source of energy
✤ plugs in to the larger self
✤ offers supplication
atrophy
forcesforces to respect before, during and after the process improvement initiative
context
✤ knowing the context helps
✤ economy, industry, competitors, divisions, finances, strategy, influence
✤ culture is context.
✤ the team is a subset of the context.
✤ context, context, context.
uniqueness
✤ every leader and team and their process improvement opportunity is unique.
✤ the challenge is to recognize this uniqueness
✤ enjoy the moment before starting process improvement
✤ you will never be the same again
contradictions
✤ process improvement initiatives explore the contradictions that make the organization a living organism.
✤ contradictions are neither good nor bad.
✤ they are just present.
✤ contradictions provide “leverage” for process improvement initiatives.
leverage
✤ The leverage exists within this uniqueness.
✤ finding this leverage is the challenge.
✤ the agile influencer’s mantra provides deep insight.
✤ but you still have to find it in your unique context.
mystery
delay
✤ delay exists naturally in every context.
✤ actions / events of today have long term consequences.
✤ sustainability requires attention to delay.
feedback
balance
✤ the context seeks natural balance and a shared vision.
✤ always!
✤ equilibrium triumphs over all change initiatives.
✤ “agile” is a disruption of this natural equilibrium unless agile also seeks true balance.
heartbeat
✤ the living organism that is your organization, has a natural heartbeat and a natural pulse.
✤ recognizing this cadence is essential for the agile influencer.
consequences
learning
safety
✤ safety provides the net for leaders, followers and teams to explore process improvement.
✤ the level of safety in an organization is the ceiling level of process improvement.
✤ especially for the agile influencer
the influencer’s mantraapplying the lean influencer’s mantra
[email protected] / 202-415-2138
Gratitude Thank You and Best of Luck