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the lean influencer’s mantra influencing the understanding of lean adopters’ philosophy, forces & dynamics (c) INFLUENCE Contact: Siraj@influencecorp.com (202-415-2138)

The Lean Influencer's Mantra

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This is a presentation I made to the LSSC10 audience on Friday 4/23/2010. I speak of my observations of individuals or groups of individuals who are agents of change. I call them INFLUENCERS. Please do let me know your feedback.

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Page 1: The Lean Influencer's Mantra

the lean influencer’s mantra influencing the understanding of lean adopters’ philosophy, forces & dynamics

(c) INFLUENCE Contact: [email protected] (202-415-2138)

Page 2: The Lean Influencer's Mantra

today

✤ today’s goal = influence the team’s appreciation of the philosophy, forces and dynamics of lean adoption

✤ philosophy of lean process improvement.

✤ forces influencing lean process improvement.

✤ dynamics influencing the success of the initiative.

Page 3: The Lean Influencer's Mantra

mantra

✤ what is the “mantra” for the Lean Influencing team?

✤ mantra = man + tra = “mind” + “liberation“ and “this moment here and now”.

✤ the Lean Influencing team wants to be there a moment before the entire organization.

✤ in fact, every moment is an opportunity to succeed or fail

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introductionSIRAJ - process improvement influencer, observer and student

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Intro to Siraj

✤ 19 years experience with process improvement consulting and coaching.

✤ excellent track record of coaching leaders and teams on process improvement (Kanban, Agile, Scrum, CMMI, SOX)

✤ broad and deep (varied domain / functional) experience.

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elemica lean coach - product development

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shoretellean agile coach - business and technology initiatives

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winn dixie process coach for business and technology initiatives

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winn dixie agile coach for pmo - business and technology initiatives

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Hakuna Matata Process and Team Coach

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philosophy the philosophy of agile adoption

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respect

✤ all process improvement styles and techniques are about respect for humanity.

✤ and

✤ respect for the forces.

✤ and

✤ respect for team dynamics.

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dynamicsteam dynamics that enable success of the process improvement initiative

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continuous

✤ nature’s own continuous improvement is our guide.

✤ it is almost as if continuously improving processes is the only aim of process improvement.

✤ every day is a new day for process improvement.

✤ it is the journey and the destination.

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clean slate

✤ the no-baggage policy of the agile influencer

✤ clean slate adds to the commitment to each team member and creates the emotional heartbeat of the team.

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flexibility

✤ rigidity is the enemy!!

✤ create a team that can have learning conversations, share differences, withstand stress

✤ and yet unite and move forward

✤ authentically!!

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visibility

✤ the processes that become visible provide best candidates for process improvement.

✤ agile influencers strive to provide visibility of their own processes to set the tone for visibility for the organization.

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trust ...but verify

✤ In GOD we trust, every one else bring data!

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craftsmanship

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courage

✤ courage (plus grace)

✤ allows the influencers to face facts, realize concerns, develop solutions.

✤ influencers need courage in their heart, mind and soul

✤ to be courageous and yet caring.

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grace

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emphasis

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swarming

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celebrate

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answers

✤ always lie with the team.

✤ when in doubt “ask the team”.

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recognition

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reality

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anomalies

✤ anomalies test the boundaries of comfort for the organization.

✤ they stretch the organization’s limits for process improvement one day, one team, one individual at a time.

✤ they are also pioneers

✤ and

✤ nomads!

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nomads

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pioneers

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supplication

✤ the agile influencer reaches out to a greater source of energy

✤ plugs in to the larger self

✤ offers supplication

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atrophy

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forcesforces to respect before, during and after the process improvement initiative

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context

✤ knowing the context helps

✤ economy, industry, competitors, divisions, finances, strategy, influence

✤ culture is context.

✤ the team is a subset of the context.

✤ context, context, context.

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uniqueness

✤ every leader and team and their process improvement opportunity is unique.

✤ the challenge is to recognize this uniqueness

✤ enjoy the moment before starting process improvement

✤ you will never be the same again

Page 36: The Lean Influencer's Mantra

contradictions

✤ process improvement initiatives explore the contradictions that make the organization a living organism.

✤ contradictions are neither good nor bad.

✤ they are just present.

✤ contradictions provide “leverage” for process improvement initiatives.

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leverage

✤ The leverage exists within this uniqueness.

✤ finding this leverage is the challenge.

✤ the agile influencer’s mantra provides deep insight.

✤ but you still have to find it in your unique context.

Page 38: The Lean Influencer's Mantra

mystery

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delay

✤ delay exists naturally in every context.

✤ actions / events of today have long term consequences.

✤ sustainability requires attention to delay.

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feedback

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balance

✤ the context seeks natural balance and a shared vision.

✤ always!

✤ equilibrium triumphs over all change initiatives.

✤ “agile” is a disruption of this natural equilibrium unless agile also seeks true balance.

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heartbeat

✤ the living organism that is your organization, has a natural heartbeat and a natural pulse.

✤ recognizing this cadence is essential for the agile influencer.

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consequences

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learning

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safety

✤ safety provides the net for leaders, followers and teams to explore process improvement.

✤ the level of safety in an organization is the ceiling level of process improvement.

✤ especially for the agile influencer

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the influencer’s mantraapplying the lean influencer’s mantra

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[email protected] / 202-415-2138

Gratitude Thank You and Best of Luck