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Up Know First • Be First • Profit First Craig Rispin Business Futurist & Innovation Expert www.FutureTrendsGroup.com [email protected] Up

Victorian Small Business Festival - technology trends presentation - Craig Rispin

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Page 2: Victorian Small Business Festival - technology trends presentation - Craig Rispin
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Up

People

Business Technology

Life

SciencesWork/LifeShift

Glo

ba

lised

Ac

ce

lera

tion

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Up

Karl Fisch - TheFischBowl.blogspot.com

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Page 8: Victorian Small Business Festival - technology trends presentation - Craig Rispin

Up

People

Business Technology

Life

SciencesWork/LifeShift

Glo

ba

lised

Ac

ce

lera

tion

Page 9: Victorian Small Business Festival - technology trends presentation - Craig Rispin

Up

People

Business Technology

Life

SciencesWork/LifeShift

Glo

ba

lised

Ac

ce

lera

tion

Age Gap

Education Re-Engineering

Global Mobility

Free Agency

End of Retirement

Un-Bell Curve

OutrageousOutsourcing

MarketingMegatrend

Virtual Business

InnovationImperative

Speed & Size

Cloud Computing

CoITRobots Rise

Coworking

UnbreakableTech

Mobile Madness

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http://www.flickr.com/photos/43533334@N07/5153726732

Your mobile phone has

all of NASA in 1969. more computing power than

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20

40

60

80

100

120

Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19

Quarters Since Launch

Su

bsc

rib

ers

(MM

)

iPhone + iTouch NTT docomo i-mode AOL Netscape

8

iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch

Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~65MM+ netbooks have shipped in first 11 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.

Data as of CQ3:10.

Desktop Internet

AOL*

v 2.0 Launched 9/94

Mobile Internet

NTT docomo i-mode

Launched 6/99

Mobile Internet

iPhone + iTouch + iPad

Launched 6/07

~120MM+

~32MM

~9MM

Desktop Internet

Netscape*

Launched 12/94

~27MM

Apple iPhone + iTouch + iPad Ramp – The Likes of Which We Haven’t Seen Before

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Up

20

40

60

80

100

Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19

Quarters Since Launch

Sub

scri

bers

(MM

)

iPhone + iTouch NTT docomo i-mode AOL Netscape

7

iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch

Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~50MM netbooks have shipped in first 10 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.

Desktop Internet

AOL*

v 2.0 Launched 9/94

Mobile Internet

NTT docomo i-mode

Launched 6/99

Mobile Internet

iPhone + iTouch

Launched 6/07

~85MM

~31MM

~8MM

Desktop Internet

Netscape*

Launched 12/94

~18MM

Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge

380M

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Up

20

40

60

80

100

Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19

Quarters Since Launch

Sub

scri

bers

(MM

)

iPhone + iTouch NTT docomo i-mode AOL Netscape

7

iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch

Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~50MM netbooks have shipped in first 10 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.

Desktop Internet

AOL*

v 2.0 Launched 9/94

Mobile Internet

NTT docomo i-mode

Launched 6/99

Mobile Internet

iPhone + iTouch

Launched 6/07

~85MM

~31MM

~8MM

Desktop Internet

Netscape*

Launched 12/94

~18MM

Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge

468M

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Up

0

200

400

600

800

1,000

1,200

1,400

0 1 2 3 4 5 6 7 8

Glo

bal U

nit S

hipm

ents

(000

)

Quarters After Launch

iPad iPhone iPod

0

5,000

10,000

15,000

20,000

0 1 2 3 4 5 6 7 8

Glo

bal U

nit S

hipm

ents

(000

)

Quarters After Launch

iPad iPhone iPod

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

0 1 2 3 4 5 6 7 8

Glo

bal U

nit S

hipm

ents

(000

)

Quarters After Launch

iPad iPhone iPod

First 8 Quarters Cumulative Unit Shipments, iPod vs. iPhone vs. iPad

Source: Apple, as of CQ1:12 (8 quarters post iPad launch).

iPods Changed Media Industry iPhones Ramped Even Faster iPad Growth (3x iPhone) Leaves “Siblings” in Dust

9

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Money

Access

Body

Engines

Metering

Control

Security

Page 22: Victorian Small Business Festival - technology trends presentation - Craig Rispin

Mobile is transforming every stage of the purchase

funnel

Page 23: Victorian Small Business Festival - technology trends presentation - Craig Rispin

Is Your Website Optimised For Mobile?

of web traffic will

come through mobile devices by 2014

50%

Image: http://www.bravenewcode.com/product/wptouch-pro/?utm_campaign=wptouch-home-top&utm_medium=web&utm_source=bravenewcode

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Low-involvement,

low-cost items predominate

among mobile buyers

Page 31: Victorian Small Business Festival - technology trends presentation - Craig Rispin

94% of all text messages are read; most will open the message before deleting them

Messages are more likely to be read within

minutes of sending them

Bulk SMS can prove to be relatively cheap

Page 32: Victorian Small Business Festival - technology trends presentation - Craig Rispin

SMS Is The Preferred Way To Receive Coupons Among Mobile Users Overall

Page 34: Victorian Small Business Festival - technology trends presentation - Craig Rispin

Up

Rules and Regulations for SMS

“Under the Spam Act 2003 it is illegal to send, or cause to be sent, unsolicited commercial electronic messages. The act cover email, instant messaging, SMS and MMS of a commercial nature. It does not cover faxes, internet pop-ups or voice telemarketing.” – ACMA

Things to take into consideration:Get permission firstProvide options for communication methods and the ability to unsubscribe

Page 35: Victorian Small Business Festival - technology trends presentation - Craig Rispin

QR codes can also be an

effective trigger for mobile coupons

Page 36: Victorian Small Business Festival - technology trends presentation - Craig Rispin
Page 37: Victorian Small Business Festival - technology trends presentation - Craig Rispin

1. Keep it quick2. Simplify Navigation3. Be thumb-friendly

4. Design for visibility5. Make it accessible6. Make it easy to convert7. Make it seamless8. Use mobile site redirects9. Listen, learn and iterate

9 Best Practices For Mobile

Page 39: Victorian Small Business Festival - technology trends presentation - Craig Rispin

Up

http://pagespeed.googlelabs.com/

Page Speed

[email protected] ▼ | My favorites ▼ | English ▼ | Sign out

Searche.g. "adwords" or "open source"

Home Docs FAQ Gallery Community Download

Featured videoPage Speed, the Web Performance Tool and Apache moduleNow available as a Chrome extension and Page Speed Online!Page Speed is an open-source project started at Google to help developers optimize their web pages by applyingweb performance best practices. Page Speed started as an open-source browser extension, and is now deployed inthird-party products such as Webpagetest.org, Show Slow and Google Webmaster Tools.

Page Speed tools familyPage Speed is a family of tools for optimizing the performance of web pages.

The Page Speed browser extensions, available for Chrome and Firefox, allow you to evaluate theperformance of your web pages and to get suggestions on how to improve them.Page Speed Online is a new web-based tool that allows users to analyze pages at any time, in anybrowser, without downloading an extension. It also features Page Speed Mobile analysis, which letsdevelopers analyze their site as viewed by a mobile browser, and get suggestions specific to mobileoptimization.The mod_pagespeed Apache module automatically rewrites pages and resources to improve theirperformance.

How Page Speed worksThe Page Speed extensions and Page Speed Online run performance tests based on a set of best practicesknown to reduce page load time.mod_pagespeed, the Apache module, automatically optimizes resources on a web page.

Page Speed downloadsReduce the time it takes to load your web pages and keep Internet users engaged with your site.Reduce your bandwidth and hosting costs and improve the web!

Help make Page Speed better! Contribute to the open source project.

Community

Page 40: Victorian Small Business Festival - technology trends presentation - Craig Rispin

Up

http://pagespeed.googlelabs.com/

Page Speed

[email protected] ▼ | My favorites ▼ | English ▼ | Sign out

Searche.g. "adwords" or "open source"

Home Docs FAQ Gallery Community Download

Featured videoPage Speed, the Web Performance Tool and Apache moduleNow available as a Chrome extension and Page Speed Online!Page Speed is an open-source project started at Google to help developers optimize their web pages by applyingweb performance best practices. Page Speed started as an open-source browser extension, and is now deployed inthird-party products such as Webpagetest.org, Show Slow and Google Webmaster Tools.

Page Speed tools familyPage Speed is a family of tools for optimizing the performance of web pages.

The Page Speed browser extensions, available for Chrome and Firefox, allow you to evaluate theperformance of your web pages and to get suggestions on how to improve them.Page Speed Online is a new web-based tool that allows users to analyze pages at any time, in anybrowser, without downloading an extension. It also features Page Speed Mobile analysis, which letsdevelopers analyze their site as viewed by a mobile browser, and get suggestions specific to mobileoptimization.The mod_pagespeed Apache module automatically rewrites pages and resources to improve theirperformance.

How Page Speed worksThe Page Speed extensions and Page Speed Online run performance tests based on a set of best practicesknown to reduce page load time.mod_pagespeed, the Apache module, automatically optimizes resources on a web page.

Page Speed downloadsReduce the time it takes to load your web pages and keep Internet users engaged with your site.Reduce your bandwidth and hosting costs and improve the web!

Help make Page Speed better! Contribute to the open source project.

Community

Page 41: Victorian Small Business Festival - technology trends presentation - Craig Rispin

Up

http://pagespeed.googlelabs.com/�

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Access Analytics

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Page 43: Victorian Small Business Festival - technology trends presentation - Craig Rispin