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INSPIRED TO HELP YOU SUCCEED

Overcoming Data Obstacles to Grow the Business

Michael Goodman Data & Analytics Practice Lead

September 16, 2014

INSPIRED TO HELP YOU SUCCEED 2© 2014 Carlisle & Gallagher Consulting Group.  Proprietary and Confidential.

“The” ObstacleReducing the problem to one word makes it seem overwhelming and unsolvable.

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We don’t trust our reports We can’t cross-sell Our data isn’t good

We have too many complaints Regulators are concerned

Our forecasts are accurateWe know our customers

Our regulators are happy We capture every opportunity

Data

The Evolution

Data “Then” to “Now”

We All Know

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DataMainframe

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“Then”Before the technology revolution, customers didn’t interact with data, companies had their own architecture.

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“Now”The brick wall is gone, and replaced with a more complex environment.

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Externally Driven

Doing More With More

Challenges

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Customers & PartnersWe now live in a connected world and often struggle to keep up.

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ExpectationsAll stakeholders have higher expectations and their objectives are not always aligned.

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Customers Regulators Investors Partners

“We want more…”

Legacy Infrastructure

& Systems

+100 More Quality Attributes

Volume

VelocityVariety

Consistent

Accurate

Complete

INSPIRED TO HELP YOU SUCCEED 9© 2014 Carlisle & Gallagher Consulting Group.  Proprietary and Confidential.

ObstaclesAll you have to do is get your data in order and your problems will be solved.

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Embracing

All You Have To Do…To Get Started

the Data Revolution

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Lots of Data

Managed Data

Governed Data

Leveraged Data

Data Asset Ecosystem

Descriptive Analytics

Diagnostic Analytics

Predictive Analytics

Prescriptive Analytics

Reduced “Pain”

Enhanced Insight

Improved Control

Improved Agility

Disruptive Capability

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A First StepBreaking down the problem helps avoid the need to boil the ocean.

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Lots of Data

INSPIRED TO HELP YOU SUCCEED 12© 2014 Carlisle & Gallagher Consulting Group.  Proprietary and Confidential.

Managing the DataBringing data under management is a three-part effort.

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Address the Data Issues

Business Benefits Enhanced Analytics

Improved Stakeholder ExperienceLeveraged Opportunities

Address the Infrastructure Issues

Design the Target State

CG

Next Steps

Recommendations

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• Assess your current environment – Understand the issues.

• Think about the whole, but segment the problem – divide and prioritize the issues into manageable phases that will deliver incremental benefits.

• Assess your resources – human, technical & financial.

• Assess your strategy – Establish a long term strategy. Don’t sacrifice short-term gains for long-term goals.

• If you’ve done all of the above, you are ready to mobilize and launch.

INSPIRED TO HELP YOU SUCCEED 14© 2014 Carlisle & Gallagher Consulting Group.  Proprietary and Confidential.

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INSPIRED TO HELP YOU SUCCEED 15© 2014 Carlisle & Gallagher Consulting Group.  Proprietary and Confidential.

Carlisle & Gallagher Consulting GroupMichael GoodmanData & Analytics Practice Leadmichael.goodman@cgcginc.com704.340.4645

212 South Tryon StreetSuite 800Charlotte, NC 28281704.936.1600