This talk that was given at an internal event for the product design and development teams at Marriott International.
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Agile Development Process
Kyle Soucy | Usable Interface | @kylesoucyMarriott International Agile Day December 2013
Agile + UX W!" #$
It doesn’t offer guidance on what to build, only how.
- Erika Hall
Agile Manifesto Principles1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
2. Welcome changing requirements, even late in development. Agile processes harness change for the customer’competitive advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
4. Business people and developers must work together daily throughout the project.
5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.
6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
7. Working software is the primary measure of progress.
8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain aconstant pace indefinitely.
9. Continuous attention to technical excellence and good design enhances agility.
10. Simplicity–the art of maximizing the amount of work not done–is essential.
11. The best architectures, requirements, and designs emerge from self-organizing teams.
12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.
Our highest priority is to satisfy the customer
Always Often Sometimes Seldom Never
Always or often used 20%
Seldom or never used 64%
Actual Use of Requested Features
Source: The Standish Group “Charting the Seas of Information Technology”
Needed?I$ UX r($(&r)! (v(*
[Without UX research], you’re just building the wrong product faster.
- Aviva Rosenstein
What about A/B Testing?
Doesn’t explain why a design is better
You still don’t know if an untested version
would be better
It takes more time and effort and most don’t
provide clear data
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Quicker UX Implementation
In an agile world, there’s no wrong time for conducting UX research.
- Fr$') G*!
Analysis Design Coding Testing
Three Options:2Parallel Sprints
Sprint 2 Sprint 3
Sprint 1 Sprint 2 Sprint 3
Usability Test Moderator Guide and Script
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& Focus on top priority
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Test 1 person
How do you make design decisions based on only testing 1 person?
Modified RITE Process
Test 3 people
Key to Success…
Attendance of product decision makers during testing!
Tip: Choose a feature to develop first that has a lengthy dev sprint.
N! .$(("r w&-%& !,(-!',Be Part Of The Scrum Team
Release & Sprint Planning
Sprint Review & Retrospective
Staggered Sprints#2 }Design Studio
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Sprint Zero = Just Enoughr($(&r)!
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Be Agile Yourself
Learn more...- Article: Adapting Usability Investigations for Agile User-Centered Design
by Desiree Sy - http://www.upassoc.org/upa_publications/jus/2007may/agile-ucd.html
- Article: Twelve emerging best practices for adding UX work to Agile development by Jeff Patton - http://www.agileproductdesign.com/blog/emerging_best_agile_ux_practice.html
- Article: Getting Software RITE by Jeff Patton - http://agileproductdesign.com/writing/ieee/patton_getting_software_rite.pdf
- Article: Cost Effective Approaches to Iteration in Agile UX by Jared Spool - http://www.uie.com/articles/cost_effective_approaches_agile/
- Article: Create Great UX in an Agile World by Conducting Lean UX Research - http://uxmag.com/articles/create-great-ux-in-an-agile-world-by-conducting-lean-ux-research
- Blog post: UX Meets Agile: Design Studio Methodology by Michael Dubakov - http://www.targetprocess.com/blog/2011/05/ux-meets-agile-design-studio-methodology.html
- Book: Lean UX By Jeff Gothelf and Josh Seiden
- Book: Just Enough Research by Erika Hall