User Journey (WordCamp Bangkok)

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  • User Journey

  • User Flow ?

    ?

  • User Journey ?

  • User Journey ?

  • Understand Create DeliverUnderstanding ends in Insight Creation ends in Ideas Delivery ends in Reality

    Empathy Define Ideate Prototype Test

    Design Thinking Process

  • :

  • - - -Opportunity

    Thinking

    Feeling

    Step

  • Thinking

    Feeling

    Step

    - - -Opportunity

  • Thinking

    Feeling

    Step

    - - -Opportunity

  • : Instagram

  • 1 2 3

    1

  • : BTS

  • BTS

    ?

    User Journey

  • BTS

    ?

    User Journey

  • : E-commerce

  • - - Journey - - Real world journey Online

  • () User Flow ?

    ?