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Hacking Human Nature for Good Using Behavioral Economics to Drive Positive Change

Using Behavioral Economics to Drive Positive Change

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Page 1: Using Behavioral Economics to Drive Positive Change

Hacking Human Nature for GoodUsing Behavioral Economics to Drive Positive Change

Page 2: Using Behavioral Economics to Drive Positive Change

Sixnology Inc.

https://fb.me/hungcheng.tu https://medium.com/@hongsengto

Page 3: Using Behavioral Economics to Drive Positive Change

...• Landing page

• CTA

• A/B Test

Page 4: Using Behavioral Economics to Drive Positive Change

...

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Outline

1.

2.

3.

4.

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Page 8: Using Behavioral Economics to Drive Positive Change
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1. 300 300

2. 300 300

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• vs.

• Google

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• Spotify

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• K

• K

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1. 55

2. 55

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• 8x7x6x5x4x3x2x1 = ?

Page 15: Using Behavioral Economics to Drive Positive Change

• 1x2x3x4x5x6x7x8 = ?

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Page 17: Using Behavioral Economics to Drive Positive Change

• 600

• A 200

• B 33% 600 66% 0

Page 18: Using Behavioral Economics to Drive Positive Change

• 600

• A 400

• B 33% 0 66% 600

Page 19: Using Behavioral Economics to Drive Positive Change

• Loss aversion

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• Timely

Page 23: Using Behavioral Economics to Drive Positive Change

• Path of Least Resistance

• Social Proof

• Concreteness

• Incentives

• Pricing

• Loss Aversion

Page 24: Using Behavioral Economics to Drive Positive Change

1. Path of Least Resistance

2. Social Proof

3. Concreteness

4. Incentives

5. Pricing

6. Loss Aversion

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• 6 24

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Opt-in vs. Opt-out•

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• Pre-filled Options

• Pre-selected Options

• Radio Buttons

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Pre-filled Options

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Pre-selected Options

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Radio Buttons

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1. Path of Least Resistance

2. Social Proof

3. Concreteness

4. Incentives

5. Pricing

6. Loss Aversion

Page 34: Using Behavioral Economics to Drive Positive Change

Page 35: Using Behavioral Economics to Drive Positive Change

A, B, C

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1.

2.

3.

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Page 38: Using Behavioral Economics to Drive Positive Change

Social Proof •

• (Yelp, Amazon)

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Social Proof

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Social Proof

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1. Path of Least Resistance

2. Social Proof

3. Concreteness

4. Incentives

5. Pricing

6. Loss Aversion

Page 46: Using Behavioral Economics to Drive Positive Change

vs.

Page 47: Using Behavioral Economics to Drive Positive Change

Identifiable Victim Effect•

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Calls to Action•

(Calls to Action)

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Calls to Action•

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Calls to Action• CTA

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1. Path of Least Resistance

2. Social Proof

3. Concreteness

4. Incentives

5. Pricing

6. Loss Aversion

Page 52: Using Behavioral Economics to Drive Positive Change

• Money:

• Social:

• Things:

• Points:

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• bias

• TutorABC PS4

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Foursquare

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Run keeper

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TripAdvisor

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• (hyperbolic discounting)

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1. Path of Least Resistance

2. Social Proof

3. Concreteness

4. Incentives

5. Pricing

6. Loss Aversion

Page 60: Using Behavioral Economics to Drive Positive Change

• or

• ( concreteness )

• Uber vs.

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• Uber

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• $59.00

• $125.00

• + $125.00

• $59.00

• + $125.00

• A, B A- A

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1. Path of Least Resistance

2. Social Proof

3. Concreteness

4. Incentives

5. Pricing

6. Loss Aversion

Page 64: Using Behavioral Economics to Drive Positive Change
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Timely • Timely

social proof

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vs. •

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• A

• B

• C

vs.

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Choice Architect

Page 74: Using Behavioral Economics to Drive Positive Change

Daniel Kahneman

Richard Thaler

Dan Ariely

John List