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  • TR3163

    Human Resource Management

    in Tourism Industry

  • (Human Resource)

    (Asset)

    1. (5Ms) Money Machine Materials Manpower Moral

  • (Tourism Industry)

    (Planning) (Organizing) (Controlling) (Marketing)

  • - * MICE Meeting, Incentive,

    Convention, Exhibition

  • Mary L. Tanke

  • ..

  • 1. 2.

    3.

    4. 5.

    1. 2.

    3. 4. 5.

  • ()

    6.

    7.

    6.

    7.

  • (Internal Environment)- (Organizational

    Characteristics)

    - (Shareholder Needs)- (Employees Needs)- (Labor Union)- (Technology)- (Organizational Finances)

  • () (External Environment) - (Society)

    - (Customers Needs)- (Labor Market)- (Economy)- (Government Legislation)

    - (Business Competition)

  • 4 1. 2. 3. 4.

  • 12 1. (Planning)2. (Recruitment)3. (Selection)4. (Placement)5. (Orientation)6. (Training)

  • ()7. (Development)8. (Performance

    Appraisal)9. (Compensation

    Administration)10. (Benefit

    Administration)11. (Health and

    Safety) 12. (Labor Relations)

  • - - - - -

  • (Director of Human Resources) (Human Resource Manager)

  • 1.

    2.

    3.

  • 4.

    5.

    6.

    7. 8.

  • -

    -

    -

  • ?

    ...

    ...

    TR3163 Human Resource Management in Tourism Industry (Human Resource) (Tourism Industry).. () () ()Slide Number 19Slide Number 20 ? ... ...