비전 2020을 향한 힘찬 발걸음 2014 지속가능경영보고서

Sustainability Report 2014

with people, society & environment

Global Harmony

CONTENTS

Sustainability Overview06 CEO Message

08

10

12

14

16

18

28 Stakeholder Engagement

30

Material Issues34

42

50

54

58

62

72

75

80

Environmental ReportENV03

ENV14

ENV24

ENV37

ENV48

Facts & Figures96

102

104

109

110

112

Appendices126

128 GRI

Inspire the World

Create the Future!

.

About This Report ,

. ,

2014 7 .

2013 1 1 2013 12 31,

2011 2013 3 . 2014 3

.

K-IFRS , ,

. .

. ISAE3000 AA1000AS Type II

.

2014 GRI(Global Reporting Initiative) G4 Core AA1000APS

2008 3 (, , ) .

.

http://www.samsung.com/sec

http://www.samsung.com/us/aboutsamsung/sustainability/sustainabilityreports/

IR http://www.samsung.com/sec/aboutsamsung/ir/newsMain.do

http://www.samsung.com/sec/aboutsamsung/Sustainability/environment.html

http://www.samsung.com/sec/business/semiconductor/

http://www.samsung.com/printer/star

http://www.samsungtomorrow.com

http://www.facebook.com/samsungtomorrow

http://www.twitter.com/@samsungtomorrow

74 11

Tel82-2-2255-7338

[email protected]

.

Inspire the World

Create the Future!

Sustainability Overview

06

16

08

18

10

28

12

30

14

1969 , 220 200

IT. ,

, .

.

IT

CEO Message

StakeholderEngagement

Contents

CEO Message .

, ,

.

,

.

,

, , , .

,

2013 , 2014

.

, Vision 2020 .

, C-Lab

.

, .

.

2013 ,

. ,

.

, 2013 .

,

.

.

, 2009 5 Eco-management 2013

2 .

.

, , ,

.

, .

, ,

. 2013 , , Samsung

Care Drive, Solve for Tomorrow, Samsung Tech Institute 5

,

.

.

. ,

.

, .

.

.

006

2014 SAMSuNg ElECTRONICS SuSTAINAbIlITy REpORTSuSTAINAbIlITy OvERvIEW MATERIAl ISSuES FACTS & FIguRES AppENdICES

CE

CE

IM

IM

DS

DS

LSI

LED

1969 15 , IT .

TV, , , , , ,

.

, .

2013

2013 3 (CE), IT&(IM),

(DS) , . (B2B)

, B2B ,

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.

2013 .

.

1 ,

. 4 IM , ,

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(B2B) B2B

. B2B

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,

.

,

,

, .

,

.

, .

DS

DS , LSI

(SoC) .

10 Business Divisions

LSI

LED

TV, , ,

,

, ,

,

DRAM, NAND Flash,

SSD, eMCP

, , ,

, ,

, LTE,

WCDMA,

CDMA

AP,

CMOS ,

, ,

,

TV, IT LED ,

LED ,

LED

,

X-ray,

008

2014 SAMSuNg ElECTRONICS SuSTAINAbIlITy REpORT

009

SuSTAINAbIlITy OvERvIEW MATERIAl ISSuES FACTS & FIguRES AppENdICES

,

. 2013

13.7% , 27% .

CE ,

CE LCD, PDP, LED, UHD TV ,

2006 8 TV , FPTV, LCD TV 1 Triple Crown .

2009 LED TV , 2010

3D Total Solution 3D TV

. TV ,

TV .

, TV ,

All Share TV

. 2013 UHD TV

, 2014 UHD TV

.

IM , 1

2013 ,

. IM

LTE, Note . , S4

Note 3 1 .

2013 IM 2013 138 8,172 31.2% ,

24 9,577 28.5% .

2014 Flexible Display,

, ,

R&D .

DS , 2

. 2013 Mobile Server

. DRAM 20

, Mobile/Server .

NAND Vertical-NAND , (SSD, eMMC )

3bit .

1

,

.

,

TFT-LCD

, TV Full Curved TV

. , ,

. , 2013 FAB TV

. AM-OLED

Flexible ,

.

TV FPTV LCD TV

| 8 Triple Crown |

1 1 1

28.5%

24.9

2012

2013

| IM |

214.8

15% 2012

165201.1

228.7

15.6 29.0

36.8(16.1%)

,

201320122011

: Curved

65%

6.9

2012

2013

| DS |

2.2

9 21.4

0.5 0.5

28.3 152.9

()

, .

()

.

()

.

(/)

.

()

.

()

, .

.

010


011


, , .

TV, , DRAM 2013 20% , 2012 2

. .

6.3%6.9%

6.2%

2011 2012 2013

PC

8

2

17.2%14.5%

13.6%

2011 2012 2013

412.6% 12%

10.8%

2011 2012 2013

27.0%

21.2%21.2%

25.1%

15.2%

27.2%

2011 2012 2013

19.0% 19.4%

19.9%

30.4%

15.5%

32.3%

2011 2012 2013

2 No.1

DRAM

2011 2012 2013

23.0% 24.5%

42.2% 41.0%

26.8%

36.2%

18.2%

21.7%

25.7%

2011 2012 2013

SSD(Solid State Drive)

35.6%

18.7% 18.4%

12.5%

12.3%

14.2% 15.9%

2011 2012 2013

13.2%

11.8%

NAND Flash

2011 2012 2013

30.9% 30.1%

39.4% 39.6%

32.3%

37.5%

* DRAM, NAND Flash, , , SSD ,

Other Key Offerings

8.4%10.2%

12.0%

2011 2012 2013

3

TV

16.0%14.0%

22.4%24.3%

16.2%

25.3%

2011 2012 2013

LFD

7.4% 9.9%

12.0%18.3%

10.3%

26.3%

2011 2012 2013

012

2014 SAMSuNg ElECTRONICS SuSTAINAbIlITy REpORTSuSTAINAbIlITy OvERvIEW MATERIAl ISSuES FACTS & FIguRES AppENdICES

, CIS/ /

, , , 220 .

, , , , 15 .

2013 286,284 , 33%, 67% .

39.0

49.5 52.7

2011

24

2012

25

2013

23

26.529.2

22.8

2011

16

2012

14

2013

10

28.836.1

43.7

2011

17

2012

18

2013

19

23.128.2

40.1

2011

14

2012

14

2013

18

47.558.2

69.4

2011

29

2012

29

2013

30

( ) (%)

33% 21%

/

6%1%

10%

29%

220

54 73 15 38 34

2 3 17 4 1 11 13,627

1 1 3 2 6 4,735 2

13 2 7 1 8 60,316

1 2 1 4 1 4 21,187

1 6 0 5 1 95,798

1 1 8 3 7 2,612

2 7 9 2 10 57,412

1 0 3 0 8 862

2 2 3 4 1 9 11,072

1 3 7 1 8 17,661

Moscow

DubaiNew Delhi

Singapore

Beijing

Seoul

Tokyo

New Jersey

Sao Paulo

Johannesburg

Surrey

286,284

6

CIS

()

1 0 1 2 1 2 1,002

014


015


2013

2013. 01. 25 2012(44) 2 4/4

2013. 02. 15 44 1 3/3

2013. 02. 25 3/3

2013. 03. 15 2 5/5

2013. 04. 26 2013(45) 1/4

3

4/5

2013. 07. 26 2013(45) ,

3

5/5

2013. 10. 25 2013(45) 3/4

2

5/5

2013. 11. 29 2 5/5

(), ,

,

,

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.

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.

.

,

.

2013 8 23 , . 3(2011~2013)

94%.

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.

. 3

._ (http://dart.fss.or.kr) .

.

.

CSR

, ,

.

, CSR

. CSR ,

CSR .

.

. ,

.

016


017


.

IT .

VISION 2020

2009 , (Inspire the World, Create the Future)

2020 2020 4 10

, IT 1 , 5 , 10

, .

2013 2009 15%, 52% 229 , 37

2013 8,

21 .

37

229

2013

2013

| |

2

2

3

5

BCG 2013

booz&co.

Thomson Reuters

2011

9

10 2

2011

5

100

3

5

(DJSI World)

8 21 14

| |

10

500

Top 5Top 10 Top 10

// /

, , AV , ,

Component System Set

Infotainment Lifecare

Telecommunication

AV, Content &Service

Information

,

Inspire the World, Create the FutureVision 2020

Mission

: 2020 4,000, IT 1/Global 10

: , , Global Top 10

,

Goal

Creativity Partnership Great People

Software Solution

Convenience/Welfare

Environment

Healthcare

9

34

2017

3822

8

21

14

2012 2012 20122020 2020 20202011 2011 20112013 2013 2013

018


019


6

10 . PC

,

. 100% .

IT

. 10 Wellness, , ,

,

. ,

. R&D

.

Vision 2020 4,000 , IT 1, 10

, R&D, , , , M&A 6

. , 4 46.4

. 2015

R&D 33 (S/W)

1 . , R&D 2015

. R&D

R&D 2010 9.4 2013 14.8 , R&D 2010

5 2013 6 9 .

R&D 2012

. ,

, R&D .

, , IP ,

.

.

2010 IP , IP IP

, IP .

.

. .

. /

Interactive , Needs

.

, , (B2C) (B2B) B2B

B2B , B2B .

B2B , , ,

B2B , , B2B

. 2013 ``,

`` (iDTGV) 2

.

. 2010 19

2013 28 6 . , 60%

. IT

.

,

, C-Lab(Creative Laboratory) .

DNA

.

M&A. 3 14

, NeuroLogica .

, ,

. ,

, M&A .

,

.

Sustainable Growth& Profitability

R&D

HR

M&A

Enhance Competitive Edge

| 6 |

(CE)

IT

(IM)

(DS)

9.4 10.3 11.9

60,495(26%)55,320(25%)

50,084(26%)

69,230(24%)

14.8

2010 2011 2012 2013

R&D ()

| R&D |

New Focus

| R&D |

H/W S/W

In-house OpenInnovation

B2C B2B

020


021


.

.

. ,

.

.

.

.

5 Lifestyle Research Lab

. Research Lab

.

, UHD TV .

Curved TV

.

, TV . Quadcore CPU

/ ,

.

,

. 100 ,

.

, 1 ,

.

TV, , ,

, TV ,

.

, .

, .

UHD TV TV

Curved

Smart TV

| |

| TV |

London

Beijing

Singapore

San Jose

New Delhi

| Lifestyle Research Lab |

Upgrade

Performance

Energy saving

Water saving

Green Technology

Doing laundry

Innovative Design

Cutting-edge Technology

Cooking Watching TV Cleaning

Cooling

Listening to music

022


023


| |

2013 15 , 21%

, .

2013 10 , 2017 10% .

,

1, 3 .

.

. Flagship , Family , Flagship

Companion Device .

.

Premium GALAXY Identity ,

.

,

Mix .

, S Pen ,

.

, . 2013 LTE LTE-

Advanced

, 5G , ,

. 5G

. Hardware .

, AP , ,

. Hardware Software

.

, Software Software ,

, , Smart

Device .

, . 2008 Media Solution

Center , Ecosystem

. Ecosystem ,

Win-Win Ecosystem

. , Big Data , Intelligent

.

1.51.3

1.0

2013 2015 2017

: Billion Unit

| |

| Intelligent Services |

21%

2013

Samsung Gear2Samsung Gear Fit

Paradigm

IT Paradigm PC Mobile Memory

. 1990 PC Memory

1995 410 IT

.

2000 DRAM ,

NAND Flash .

GreenMemory

User Data Big Data Platform Intelligent Services

024


025


LSI , (AP) ,

, .

AP , 2011 2013

.

big.LITTLE Architecture 4 4

. ,

.

.

Paradigm , .

2014 ,

, .

2010 , LED, , , 5 , 2020

23 50 . ,

.

2020 1 2 10 (

) 2 .

21.5 LED .

. , 2011 4,

, 2012

. , 2016

.

, , , ,

.

Higher is Better

+ 20%

Conventionalbig.LITTLE

*Source : Samsung Electronics Co., lTd, 2013 2Q

Lower is Better

- 15% ~ 20%

*Source : Samsung Electronics Co., lTd, 2013 2Q

big.LITTLE Conventional

big.LITTLE Architecture

System Engineering

Chip Design

Package Design

Application Dimension Functional Dimension

Mobile PCTabletData

Center

| |

Performance

Energy

| 5 |

DRAM20nm class

ddR4

SSD10nm class

pCle SSd

IT . 2010 ,

PC

. , (UHD)

,

.

3 .

, IT

. 2009

.

2013 DDR4 PCIe SSD ,

, 5

.

DDR4 PCIe SSD HDD 1.6 ,

4

.

5 45(TW) 10 8

.

, IT .

Planar NAND 10 3 V-NAND

V SSD .

IT , , , 4

. V-NAND 20 2

, 256 1

IT .

, ,

20 D 10 D

.

(10 1)

IT IT .

, ,

,

CSV() .

5

DDR4

SATA SSD 6 PCIe SSD

DDR4 PCIe SSD

026


027


Stakeholder Engagement .

,

, , .

, ,

. 2013

, , , NGO, /

.

2013

.

2013 3 166 250 .

, .

.

S IC , 1,

2, 3, 18 . 25 2 4,000

.

.

2011

. , .

2013 20 2 , 1 250 2 120 370

. 2013 1, 2 2

. 10

, . ,

.

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LiVE

. , LiVE

. ,

2013 5 .

, .

.

. ,

.

.

NGO

NGO ,

.

, , 23

NGO . ,

. , NGO

, . ,

,

NGO .

NGO ,

.

/

NGO

2013 11, 8 , (IT)

400 . , IT ,

, LSI , ,

. , 2020 4,000

2020 R&D

.

| |

/

IR, ,

one on one ,

Analyst Day

,

, ,

,

,

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CSR

, ,

VoC,

, ,

NGO

, NGO ,

CSR ,

,

8

028


029


, , 34

, 42

, , 50

54

58

62

72

, IT 75

, CSV 80

. 2014 .

Mega Trend . ,

,

.

.

(Materiality Assessment Process)

Materiality Matrix

2.

3.

1. () 1.1 2013 1 1 2014 3 31 25,000 , /, , , NGO, , , .

1.2 2014 2 .

1.3 25 .

2.1 , , , .

2.2 , , .

2.3 Mega Trend Trend , .

GRI G4 (DJSI) , ISO26000, UNGC, OECD , EICC

, Trend .

2.4 25 3 30% 9 . , 2014 , ,

, , , , , ,

.

3.1 . , , .

3.2 2014 4 18 CFO . , , , , , , , 11 ,

, . 2014

, .

3.3 . 2014 .

ISAE3000 AA1000AS Type II .

3.4 , , , ,

.

1.1 (NGO// )

1.2 (, )

1.3 CSR Pool

2.1

2.2

2.3 Mega Trend

2.4

3.1 ( )

3.2 (CSR )

3.3 ( )

3.4

() 01 02 03

Health & Safety

Mega Trends

030


031


Material Issues

. , , ,

.

34

62

42

72

50

75

54

80

58

Contents

.

.

(Market Creator) .

,

. , , , ,

,

.

,

.

, ,

. , ,

. 2014

.

| |

.

. ,

.

.

77% 5 77%

161,7002008

286,2842013

Work Smart

C-Lab

, GHD

SCI

,

Samsung HR

Grow Together

50,4162012 50,416

034


035

Work Smart |

,

.

, Work Smart

.

Work Smart

.

,

/ , 2011

.

.

. Work Smart Academy

, ,

.

|

2009 1

.

8 .

, , ,

,

.

.

C-Lab | ,

. C-Lab (Creative Lab) ,

. 2012 4 ,

.

2013 C-Lab

. Idea Open Space

2013 1 4 ,

. , IT 30

.

| ,

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,

,

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,

.

| |

.

,

.

.

|

.

1997 2010

. ,

50% ,

1 .

.

|

12

. 1

. ,

.

| ,

2009 Post

Job Posting . Job Posting

.

,

.

Job Posting .

| Idea Open Space |

2013

14,000

036


037


| ,

. 2011 8

2 . , , , 4

,

, , , ,

. 2013 500

. _

2014 3 2016 60 1959~1960

5 . 56

.

| |

.

.

,

, .

|

,

. .

. 1991 1993

.

13 S/W .

|

28 6 27%, 47% ,

.

, ,

. , 2013

.

, ,

. 2020

10% .

|

2005 2006

, 2010 , 2011

.

.

,

.

(SBF: Samsung Barrier Free)

. .

|

.

LiVE ,

. VoC

.

.

| , |

,

200 .

.

.

|

. 2003

. ,

2007 Succession Plan STaR (Samsung

Talent Review) . 2010 ,

.

,

HR .

30

2011 2013

| |

| 2013 |

27% 47%

1,529| |

038

2014 SamSung ElEctronicS SuStainability rEport

039

SuStainability ovErviEw matErial iSSuES FactS & FigurES appEndicES

|

1990 20 .

1 2 20 5,000

,

.

, 1 1 ,

. 1

, .

.

, ,

.

, .

|

2005 . 2000

.

6 1 ,

.

. 600

,

.

Global Mobility & GHD |

Global Mobility ,

.

, 2009

500 .

2013 300 500

. ,

Global Help Desk .

,

. 10 ,

, , ,

,

.

SCI |

(Samsung Culture Index)

.

, ,

.

. _

SCI (Samsung Culture Index, )

Work Smart, Think Hard, Build Trust, Leadership, Policy 5

. 2012 83% 2013 88% , 2012 1 .

2013 , Work Smart

.

| |

|

. , , , , , , ,

, 8

.

.

, .

.

1993 1996

.

2011 IT

Soft Driven

Company : S/W 10 , .

5 5 ,

.

, 6

SCSA(Samsung Convergence Software Academy)

. , ,

.

| |

600 ()

| |

5,000 ()

| SCI |

2012

83%

2013

88%

+1point

040


041


.

,

.

, .

,

.

, , ,

.

. ,

.

.

2

/

/

| |

/

/

/

Rule & Process

step1 step3step2 step4

| |

Risk Management

Health & Safety

042


043

. , ,

3 24 .

. ,

,

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, .

(5)

.

/ 24 (2013 6),

. (35), (123)

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( ) . ,

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3 3(, , ), 5(

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.

.

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(1/)

Advanced(2/)

Expert(3/)

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Audit

Audit

. 2013 1

.

100% .

,

.

/

1,934 (100%)

9 (100%)

/

()

( /)

(2) (386)

/ ,

(5)

/

(IRP)

Motion CCTV

100%

/ .

, LSI, LED ,

. /

(2) 400 .

,

.

044


045

MATERIAl ISSuES FACTS & FIguRES AppENdICESSuSTAINAbIlITy OvERvIEW

Safety Culture

.

( , , )

,

. ,

.

. ,

.

.

, , , , , , ,

8 85

,

,

Workshop

25 48 8 9 Workshop

. ,

.

1

. 220

. ,

.

.

| W/S | | |

| |

| |

| |

| |

046


047


, , , .

,

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REBA* ,

OCRA** .

._

* REBA(Rapid Entire Body Assessment)_

** OCRA(Occupational Repetitive Action tool)

.

, ,

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, , .

,

.

20

( , )

, , ( : 4.5kg )

, ,

1~400cps

, , ,

, ,

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/UT ,

3D

31

: 31

:

: 13

:

TO BE

AS IS

IM W/S

CE W/S

Sheet ,

. ,

.

.

.

.

Workshop

IM, CE, DS

Workshop . Workshop

, ,

,

. ,

.

| |

| |

048


049


PlanetFirst .

, ,

.

.

Sustainable

Eco-Product

,

.

. 2014 EPEAT, UL

Premium Eco-Product

.

Eco-Product

Good Eco-Product

Premium Eco-Product

+

| |

step4

e-CIMS :, ,Sample

step3

: Data,

step2

: Data,

step1


051050

TV, , CE/IT

2008 2013 42%

.

2009 2013

8,860 .

2013

.

, , ,

3R

. ,

.3R : Reduce, Reuse, Recycle

,

.

( : , , , TV, , PC, , )

8.4%16%

30% 42%

2009 2010 2012 2013

| (2008) |

( : , )

41297

522797

2009 2010 2012 2013

| |

( : L/kg)

(: )

27

12.5

9.89.0

15

8.4

10

2002 2003 2009 2011 2013

12,51915,467

19,403

2011 2012 2013

| |

()

()

(+) (++)

()

,

,

,

40

100% ,

13.3

( : 1.31kg 1.16kg, : 16.3 mm 12.9mm)

LED Lamp

42%

DDR4 ,

PCle SSD

10

45 TWh

: AF18HVFD1WKD

PC : NT900X3E-A65F

TV : UN75F8000AF DDR3 , SSD

63,000

CO2

7,000

: WD19F8K7ABG1

Zero!

100% saving

5.8 1,180

!

56% saving

!

18% saving

* 19Kg , 3Kg

52L , 1/2 ,

18%

| |

| | | |

| |

3D

54%

3D TV

1 1.9 CO2

100% ( S4 )

Bio Plastic

Bio-nylon, Case

Manual

Soy,

100% ,

3 ,

Life Cycle Process

Reuse

Reduce

Recycle

Used Paper Recycle Printer Recycle Paper

(Origami)

100%

: SSG-3550CR

052


053


. ,

,

. ,

.

() () () *

25 61,641 48,605 ,

5 6,691 5,358

4 337 294

( 6 , 28 )* (FAO)

(FAO), (WBCSD)

34 , CDP Water Disclosure

, .

. IT ,

, . ,

. , 2012 ,

. .

Water Conservation

3R ReduceReuseRecycle ( : / )

2012 LCD LED

2013

2012

39 41

2013

34 35

,

.

1.

.

.

2.

.

,

.

3.

.

,

, .

4.

.

.

47,765 19,847 1,069 44,144 10,113 45,262

:

45,2622013

(2013 )

65.9%63.9%


055054

,

. ,

. , NGO,

.

2015 50/

.

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.

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| |

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[]

[] 17 2,249 ( : 40.6%, : 38.7%)

[] 22

[]

:

[]

[] 14 466 ( : 29.6%, : 23.4%)

[] 18

[]

:

* :

[ : pH, DO, BOD, COD]

[ : TN,TP]

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601

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2013 EICC IDH ( ) Working Group

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.

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.

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White

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077


.

Global Social Contribution

5,363 2013

| , 2013 |

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10

9

8.4( )

7.4,

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NanumVillage

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2013 , 5 , ,

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IT ,

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081080

5

1. Samsung Smart School

2013 ( )

IT ,

.

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Smart School .

Smart School

, .

, Smart School

. ,

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383 Smart School .

2011 10

. 21

,

50 , 3G ,

, .

, 12

.

2012 3 2013

, , , 11

.

183

31

11

100

14

25

15

10

6

383

2. Samsung Tech Institute .

,

. ,

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, CS

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Tech Institute

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, 2012 2 7

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,

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IT

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SYNERGY

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.

.

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.

.

383 23

SMART School SamsungTech Institute

082


083


3. Samsung Care Drive .

() , ()

. 2050 60 22% 20

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,

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2014 35 .

2013 2014 12

1

.

2013 11

12 .

.

7 , /

. 2013 630

, 3

.

2015 100 | Care Drive |

SPHC: , SPTC: ,

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SPHC( )

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4. Samsung Nanum Village

5. Solve for Tomorrow

, .

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.

,

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.

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.

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.

2014 ,

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Solve For Tomorrow .

STEM(, , , )

.

2013 6 2014 33

. 2015

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Hope for Education

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2010 Solve for Tomorrow . 2013 , ,

, 1,600

, 5 .

| Solve for Tomorrow in North America |

Sono School

/

| |

Solve forTomorrow

NanumVillage

8

6

SamsungCare Drive

084


085


,

.

2011

.

3 29 , 140

15,000

2013 16 , 8

.

, , , ,

.

Al Noor Center

Hope for Children Fun Fair

18

. , , PC

IT

.

. 2012 5

150 .

2013 Arsanjan, Gorgan & Zahedan 1 3

, 2012 5 8 .

2013 10 (Singapore Traffic Police)

(Samsung Smart Drive) .

83%

, (2012 1,100 2013

1,700 ) Smart Drive App

.

NGO

(FAS)

.

2012 5 2 ,

350 , ,

, .

14 2

.

2010

Four Seasons of Hope ( )

,

Hope for Children

. 2013 12

150

.

: Trends of Tomorrow ()

: ASIA : Samsung Smart Drive ()

: ()

: Hope for Children ()

E y E S-ON THE-ROAd

SMART School Solve forTomorrow

NanumVillage

Education

for Everyone .

500 PC

,

. 2013 7

1,000 .

CIS : Education for Everyone ()

CIS

SamsungCare Drive

SamsungTech Institute

086


087


,

. ,

.

| |

. .

, . ,

. , . .

50 . ,

5~6 . , 3 .

| |

.

. , .

, .

.

, .

. 5% .

.

.

,

. 2013 1,500 13,000

.

. 2013

7

~ 40 .

IT

. ,

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.

.

.

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. ,

,

. ,

5 eyeCan , 100

eyeCan , .

1,500

100

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| || eyeCan |

.

, .

. 2013 , , 46

1,158 , 2017 40,000

.

.

2012 IT

, .

2012 , , , , , 27 599 2013 , , ,

, , , 21 365 .

| |

. , , 46

1,158

2017

40,000

088


089


090


091


2012

, .

600 , 850

, , ,

.

6 8 172

: (e-learning)

:

:

:

: ,

:

.

,

, .

, , , , 5 6

. 6

.

()

, , , ,

() .

, ,

. 2013 16,300

.

.

30 ,

.

5

6 6

30

()

16,300

2013 20 100%

. 10% . ,

.

,

. 2 14 2

100 . ,

100 6

. 6

,

, IT

.

.

3 18 21 LiVE

4 . 3 18 4

2 3,934

.

21 ,

1

. 6

.

,

.

.

.

,

.

2013 20 10%

6

(100 )

23,934

Region Country Collaborating Organization Involvement Subject

Europe

Romania JA-YE Smart Classroom

U.K.

Kids Company Smart Classroom

Prince's Trust Smart Classroom

Apps for Good Smart Classroom (coding)

Code Club Smart Classroom (coding)

City & Guilds Tech Institute

Latvia

SOS Children's Villages Smart Classroom

Avantis Smart Classroom

Tiger Leap Foundation Smart Classroom

France SOS Childresn's Villages CekeduBonheur Smart Classroom

Spain Unicef Local programme

Italy SOS Children's Villages Smart Classroom

Netherlands Innofun Smart Classroom

Portugal SOS Children's Villages Smart Classroom

Greece SOS Children's Villages Smart Classroom

Sweden SOS Children's Villages Local programme

Czech Republic SOS Children's Villages Smart Classroom

Austria SOS Children's Villages Smart Classroom

Swiss Stiftung Theodora KinderCity Krebsliga Smart Classroom

North America USA

National Environmental Education Foundation Sustainability Education

National PTA Solve for Tomorrow

Southern California Committee for the Olympic Games Health & Wellness

Committee Encouraging Corporate Philanthropy (CECP) CSR Networking

Clinton Global Initiative CSR Networking

Boston College Center for Corporate Philanthropy CSR Networking

National 4-H Summer Science Camp

Latin America

Brazil

Parceiros da Educao Smart School

Instituto Vanderelei Cordeiro de Lima Sport Program

Fundao Amazonas Sustentvel Amazon School

Associao de Moradores de Paraispolis Smart School

United Nations International Childrens Emergency Fund (UNICEF) Social inclusion program

Todos pela Educao ICT in Education

Inter-American Development Bank (IDB) ICT in Education

SESI- Ao Global Atividade Socio Educativa

Instituto Alguem Agente da Cura

Secretaria municipal de meio ambiente Doao de mudas e materiais para reflorestamento da cidade manaus

SDS - Amazonas Secretaria de desenvolvimento sustentavel Programa de conscientizao ambiental nas escolas do estado do amazonas

Secretaria municipal de meio ambiente Evento de conscientizao de residuos solidos

Associao dos pesqueiros de manaus Dia da gua - limpeza do porto ceasa

JOCUM Care Drive

Per

Entrepreneurs for Education Smart School Piura

University Catholic Arequipa Smart School Moquegua

Entrepreneurs for Education Solve for Tomorrow

Argentina

Fundacin Pescar Tech Institute

Red Solidaria Local project

United Nations International Childrens Emergency Fund (UNICEF) Local project

Red Comunidades Rurales NaNoom Village

Fundacin Compromiso Local project

Fundacin Impulsar Local project

Fundacin Potenciar Solidario Local project

Fundacin ELA Local project

Fundacin ALMA Health

Organizacin Estados Iberoamericanos (OEI) Solve for Tomorrow

Fundacin Equidad Local project

Paraguay

Fundacin Paraguaya Local project

Paraguay Educa Local project

Organizacin Estados Iberoamericanos (OEI) Local project

Colombia

Dividendo por Colombia (part of United Way Network) Smart School

Maloka Solve for Tomorrow

Colsubsidio Korean War Veterans

MexicoConsejo de la Comunicacin Solve for Tomorrow

Lazos Smart School

Panam Movimiento Nueva Generacin Local project

ChileFundacion Chile Samsung School

Fundacion Chile Technical Center

Region Country Collaborating Organization Involvement Subject

SE Asia

Vietnam

Korea Food Hungry International (KFHI) Samsung Hope School

Global Civic Sharing (GCS) Samsung Hope Library

Global Civic Sharing (GCS) Nanum Village

Korea-Vietnam Culture Communication Center Korean Culture Experience Course

Korea International Cooperation Agency (KOICA) Samsung E - Learning Center

AustraliaThe Foundation for Young Australians Three Solve for Tomorrow inspired initiatives

Life Education Local Program

MalaysiaTeach for Malaysia Smart School

Cybercare Youth Organisation Hope For Children

ThailandMakhampom Foundation Samsung Smart Learning Center

Thai Korean War Veteran Legacy Club Scholarship

Cambodia National Polytechnic Institute of Cambodia (NPIC) Tech Institute: Mobile Tech Expert

Laos National University of Laos (NUoL) Tech Institute: Mobile App Academy

Myanmar

University of Computer Studies, Yangon (UCSY) Tech Institute: Mobile App Academy

High school network, including TTC Kamayut and Basic Education High School (B.E.H.S) in Yangon, Mandalay, Taunggyi, Pathein, Myintkyinar, Bago, Naypyitaw and Magway

Samsung Kids Quiz Program

SW Asia India

IOA (Indian Olympic Association) Sports Scholarship

Navodaya Schools Smart Class

Tech Institute : Industrial Training Institute Tech Institute

China China

Hong Kong Science and Technology Parks Solve for Tomorrow

Ecovision Asia Solve for Tomorrow

HKEd City Solve for Tomorrow

Hong Kong Federation of Business Students (HKFBS) Solve for Tomorrow

Japan Japan

Tokyo Philharmonic Orchestra Sponsorship of the Tokyo Philharmonic Orchestra

Japan Triathlon Union Sponsorship of Japan Triathlon Union

Prince Takamado Memorial Foundation for Japan-Korea Exchange Sponsorship of Prince Takamado Memorial Foundation for Japan-Korea Exchange

AfricaKenya

World Vision Volunteering for medical services in DRC region

Addis Ababa Institute of Technology Tech Institute

Kenya, Nigeria Ministries of Education of Kenya, Nigeria, Korea, and Korea Education and Research Information Service (KERIS) Smart School(Solar powered Internet School)

MENA

UAE Al Noor Training Centre for Children with Special Needs Smart School

Kuwait Al Nibras Ideal School Smart School

Egypt Hope for Children Smart School

Iran

Ministry of Education (Amoozesh Parvaresh) Smart School

Information & Technology Organisation (Saazman Fanavari va Etelaat) Smart School

Organisation of School Maintanence & Equipment (Saazman Nosaazi va Tajhiz Madares) Smart School

White Cane Society (Asayeh Sefid) Audio Libraries

National Association for the Blind (Anjoman Nabinayan) Audio Libraries

Welfare Organisation (Saazman Behzisti) Audio Libraries

TurkeyTOG Foundation Korean Veterans Education Scholarship

Creative Children Association Chilren Science Contest

CIS

Russia DetskieDomiki' Charity Foundation Education for Everyone social project

Kazakhstan

Special Olympics Mini footbal games for intellectually disable people

State languages development foundation Kazakh on-line (Kazakhstan)

Korean Cultural Centre I-Maestri concert (Kazakhstan)

Peshraft Donation to orphanage (Tajikistan)

Tree plant Color run and volunteering day (Kazakhstan)

Veterans Union Victory Day (Kazakhstan)

Ayala Heart to Heart (Kazakhstan)

Baurzhan Social advertising contest (Kazakhstan)

Infants safe Heart to Heart (Mongolia)

National Olympic Committee of Georgia Olympic Day (Georgia)

Ukraine

Wings of Hope Charity Fund Touch of HopeProject

Crab Charity Fund Samsung. Hope for Children Project

Heart to Heart Charity Fund Samsung. Hope for Children Project

Together to Life Charity Fund Samsung. Hope for Children Project

Lifeline Charity Fund Samsung. Hope for Children Project

Camomile Charity Fund Samsung. Hope for Children Project

Way to life Charity Fund Samsung. Hope for Children Project

Sail of Hope Charity Fund Samsung. Hope for Children Project

Charitable Organization Klitschko Brothers Foundation Workshop of success Project

092


093


Facts & Figures

Contents

96

112

102 104 109 110

, , , , ,

KPI . 2013

,

.

096


097


:

:

2011 2012 2013

26.5 29.2 22.8

47.5 58.2 69.4

39.0 49.5 52.7

/ 28.8 36.1 43.7

23.1 28.2 40.1

, ,

.

CTV, , , , , / CE ,

, , / IM , DRAM,

NAND Flash, AP / , TV, , PC,

/ DP IT .

CE 2006 8 TV , FPTV, LCD TV 1 Triple Crown

, IM

1 .

, DP

. .

2013 228.7 ,

201.1 13.7% . , 36.8 , 29.8 (

), EBITDA 53.2 .

2013

OLED

.

51.150.1 50.3

CE

105.8

64.6

138.8

IM

34.937.037.4

33.029.2 29.8

DP

2013

2012

2011

: %

2011 2012 2013

CE CTV 19.2 21.1 21.6 Display Search,

IM 21.2 25.1 27.2 Strategy Analytics,

DRAM 42.2 41.0 36.2 iSuppli,

DP 26.1 25.4 20.4 Display Search,

IM

(2012 )

2013

10%

30%

23%

19%

18%

/

, , , EBITDA :

201.1165.0

228.7

29.015.6

36.8

23.213.429.8

( )

44.629.2

53.2

EBITDA

2013 2012 2011

20%12%

14%

54%

2013

23%15%

16%

46%

2012

CE

IM

DP

2013

228.7

31%

098


099


:

:

2011 2012 2013

165.0 201.1 228.7

* 11.0 10.4 10.9

** (8.6) (8.7) (8.4)

*** (13.6) (15.6) (16.4)

**** 153.8 187.2 214.8

* , , .

** .

*** .

**** .

2011, 2012

.

:

2011 2012 2013

* 14.5 16.9 21.4

** 4.2 7.0 9.0

*** 120.5 138.7 152.9

**** 0.3 0.2 0.5

0.6 0.6 0.5

/ 0.8 1.2 2.2

12.9 22.6 28.3

153.8 187.2 214.8

* , , , , .

** .

*** .

**** .

R&D

2013 6.5% 14.8

, .

.

14.8

6.5%

214.8

10.3

165.0

11.9

201.1

14.8

228.7

6.2%

5.9%

6.5%

2011 2012 2013

:

22.6

22.9

99%

2011

23.6

38.0

62%

2012

24.1

46.7

52%

2013

.

.

, DP ,

. 2013 DP

24.1 .

100


101


:

201.1

/

2011

2012

2013

14.5

16.9

21.4

2013 28.6% . 2013

61% ,

,

.

,

5,062 .

/

.

2013 .

:

3,433

749

2011

6,070

900

2012

7,890

1,077

2013

2011

61%

24%

14%

1%

2013

/

2013

,, :

2011 2012 2013

706 845 1,352

644 599 510

(62) (246) (842)

, , :

2011 2012 2013

- - -

827 1,207 2,157

(*) 6.2% 5.2% 7.2%

* ( ) / .

21.4

2.2

:

2011 2012 2013

259 186 422

35 59 114

294 245 536

, , .

2013 26.6% .

5,363 .

4,182

6,970

8,967

102


103


3 1,505 ,

.

62% 38%.

.

,

1 ,

.

,

Portal Site

.

:

2012

2011

2013

227,217

183,132

294,835

: %

11

32

57

2013

20117

21

72

2012

4247

11

: %

2011

61

19 20

62

38

12

20132012

67

28

5

294,835

:

2013

390

2011

270

2012

300

. 2013 ,

.

:

2011 2012 2013

Compliance 186,391 220,713 222,224

:

2011

2012

2013

579

353

573

3

1,505

.

.

,

. , , , 14 69 Site

. .

104


105


:

90,702 145,166

2011

2012

2013 95,798 190,486

101,973 119,753

221,726

235,868

286,284

:

2011 2012 2013

101,973 90,702 95,798

12,255 9,387 11,072

10,692 11,362 13,627

41,203 45,660 60,316

29,162 41,358 57,412

11,528 15,066 21,187

CIS 3,158 3,956 4,735

1,154 1,529 2,612

534 635 862

9,276 15,307 17,661

791 906 1,002

:

2011 2012 2013

210,070 223,408 275,133

11,656 12,460 11,151

:

2011 2012 2013

20 22,009 23,027 22,109

20 102,632 106,371 142,064

30 70,531 76,494 87,134

40 26,554 29,976 34,977

:

2011 2012 2013

181,793 192,188 236,777

38,786 42,422 48,078

1,147 1,258 1,429

33.5%

3.9%

4.8%

21.0%

20,0%

7.4%

CIS 1.6%

0.9%

0.3%

6.2%

0.4%

286,284* 2012 LCD

* 11, 12

* 11, 12

2013 97,937 .

.

2013

S/W :

2011 2012 2013

18,493 18,574 20,097

9,396 14,875 20,409

27,889 33,449 40,506

:

2011 2012 2013

5,177 1,920 3,015

2,486 3,167 3,946

15,948 21,329 35,634

21,165 27,328 33,220

6,124 7,001 10,375

CIS 1,456 1,811 1,941

407 615 1,495

299 264 401

5,454 7,793 7,729

146 191 181

58,662 71,419 97,937

R&D

5,771

(2013)

97,937

:

34,90723,755

2011

49,299 48,638

2013

41,597 29,822

2012

58,662

97,93771,419

S/W

Soft Driven Company

.

:

2011 2012 2013

(R&D) 55,320 60,495 69,230

122,576 127,284 159,488

20,681 24,340 29,794

23,149 23,749 27,772

106


107


,

. , ,

.

2011

.

. 2013 2014 .

: %,

2011 2012 2013

27 29 30

31,864 33,380 46,415

() : , %

2011 2012 2013

2,939 3,323 3,294

1 82 67 75

85.6 89.3 92

1,239 (7) 1,434 (10) 2,431 (12)

30%

92%

1,529

2013 30% .

.

() : , %

2011 2012 2013

1,352 1,350 1,529

1.34 1.49 1.60

* 2 ( )

* 11, 12

: %

53

28

15

2011

52

30

16

2012

53

31

16

2013

40 39 40

: %

2011 2012 2013

31.2 27.1 26.8

30.3 27.5 27.1

36.2 32.7 32.2

55.0 49.2 48.9

36.9 66.2 67.9

11.5 14.1 12.5

CIS 35.8 34.2 34.0

24.6 24.1 18.6

34.5 32.0 31.2

42.9 43.8 44.0

15.2 15.3 14.7

. 2011 2020

10% . 2013 3.8% 1.4%

.

: %

9

1.5

46

2011

11.8

3.8

46.0

2013

8.3

2.4

45.3

2012

40%

3.8%

108


109


: , %

2011

16,817

5,035

2012

28,906

2,719

22,068

3,527

2013

15.616.917.2

4.92.9

3.9

()

()

()

()

:

( )

2011 2012 2013

( ) 1,144 1,174 1,239

() 1,123,595 1,294,349 1,357,531

0.07% 0.06% 0.05%

0.8% 0.7% 0.8%

14.1 15.0 13.4

1,239

2011

2012

2013

1,999

2,482

3,142

: ,

2013 2013

Smart School 32,799 212,708

Tech Institute 6,517 7,484

Solve for Tomorrow 11,755 29,255

Care Drive 6,733 13,510

Nanum Village 4,414 5,500

52,238 165,547

114,456 434,014

:

2011 2012 2013

100,600 600 6,194

95,775 86,108 215,360

34,889 59,214 114,456

30,139 51,443 44,735

27,812 45,002 153,682

3,344 653 70

1,135 2,334 1,841

293,694 245,354 536,338

()

2011 2012 2013

990,243 857,672 1,063,835

288,568 212,209 282,840

9.7 9.5 11.1

1,248 1,419 956

5,363

11.1

2013

. 2012 93%

1,144 .

383 , 328 .

, Tech Institute 23 65 .

Solve for Tomorrow , 117 , Care Drive , CIS,

67 , , 44 .

. 2012 33% 282,840, 24%

1,063,835 . , 2013

2013 .

46%

29%

8%

1%

16%

20112013

( )

52,951

33,800

287

9,196

18,222

114,456

* 2011

110


111


2004

. ,

.

:

2011 2012 2013

3,963 4,380 5,420

161 99 2,383

597 377 93

330 196 34

228 209 50

5,279 5,261 7,980

VOC

VOC :

2011 2012 2013

VOC 596 606 738

117 6 41

(%) 100 100 100

:

2011 2012 2013

651 955 1,275

23 19 51

CSR

7,980

233

VOC

100%

CSR :

2011 2012 2013

793 647 315

1,154 1,144 1,283

1,947 1,791 1,598

CSR Audit :

2011 2012 2013

3 - -

166 249 228

169 249 228

CSR

1,598 :

29

2004

13

2009

31

2010

31

2011

22

2012

27

2013

233

, 13 6

. , /

, ,

.

.

2011 .

2013 1,275 51 .

.

112


113


* 2011 LCD , 2012. 2013 LCD LCD .

() :

3,4233,607 7,0302011

2,6062,309 4,9152012

3,2212,599 5,8202013

5,820

2.23CO/

2.13CO/

2013 2.23CO2/, 2.13CO2/ .

2012 12%, 9% .

,

, .

: CO/

2011 2012 2013

* 4.62 2.87 2.38

4.46 (3.13***) 2.54 2.23

** 3.70 2.34 2.13

* : CO2 (1) ( / (2))

(1) (CO2 )

(2) (2005 = 1 )

** : CO2 ( / (2))

*** 2012 4 LCD LED

: CO

Scope 2011* 2012** 2013

Scope 1 3,924 1,943 2,031

Scope 2 6,031 4,061 4,272

9,955 6,004 6,303

Scope 1 4,045 2,098 2,221

Scope 2 7,259 5,388 5,797

11,304 7,486 8,018

* 2009 '11 6 3

** 2012 4 LCD LED

6 () : CO

2011 2012 2013

CO 8,378 5,943 6,394

CH 2 2 2

NO 220 278 254

HFCs 108 134 149

PFCs 859 1,015 1,079

SF6 1,738 115 139

11,304 7,486 8,018

* 2008 10%

* : ( )

() : CO

17,630

15,270

2011

25,430

24,130

2012

30,254

26,340

2013

32,920

58,340

88,598

()

30,254

, . ,

.

.

114


115


()

0.638%

Scope 3

: CO

2011 2012** 2013**

2,017 (24%) 2,952 (29%) 2,652 (26%)

6,320 (75%) 7,086 (70%) 7,455 (73%)

/ 104 (1%) 87 (1%) 98 (1%)

8,441 10,125 10,206

() : CO

2011 2012** 2013**

1,980 3,942 3,509

1,646 1,626 1,472

1,345 1,386 2,395

1,698 1,245 1,21 1

CIS 717 760 542

533 564 539

406 468 410

116 134 128

8,441 10,125 10,206

*

** 2012 4 LCD LED

() : CO

2011 2012* 2013*

105,520 120,621 123,137

5,849 6,219 6,268

529 513 530

411 415 456

288 274 278

112,597 128,042 130,669

* 2012 4 LCD LED

* 2013 2014

* 2010 63%, 2011 65%, 2012 54%.

: CO

(CO2/ -)

4,502

2010

8.3

3,930

2011

9.6

3,362

2012

10

* (%) = / *100

** 2012 4 LCD LED

()* : %

2011

0.928

0.929

2012**

0.644

0.796

0.638

0.77

2013

* : (1) ( / (2))

(1) (GJ)

(2) (2005 = 1 )

** : ( / (2))

*** 2012 4 LCD LED

: GJ/

2011

50.659.7

2012***

36.041.3

33.136.6

2013

*

**

LNG

2011 2012 2013

(Gwh) 12,925 8,697 9,149

LNG(Nm3) 197 172 186

(Gwh) 15,047 10,926 11,818

LNG(Nm3) 237 217 233

2013 0.77% 2009 2.5%

, 2013 .

.

116


117


2005 1

(Product Stewardship) . ,

.

: %

KPI 2011 2012 2013

Good Eco Product 96 97 100

97 99 100

Good Eco Device 80 85 100

85 88 100

: %

KPI 2011 2012 2013

24 31 40

26 31 42

* 8 2008 .

:

2011 2012 2013

75,115,246 77,671,452 77,677,131

(, GR

)

445 38,590 362 55,733 877 66,109

75,153,836 77,727,185 77,743,240

:

2011 2012 2013

245,838 230,492 241,260

54,233 53,089 67,100

39,347 41,964 46,239

339,418 325,545 354,599

() :

2011 2012 2013

51,940 49,677 58,447

5,045 4,993 4,984

() :

Display

25,510 10,790 16,219 5,928 58,447

() :

19,005 6,889 12,850 9,677 4,162 5,864 58,447

Good Eco Product

100%Good Eco Device

100%

()

354,599

2013 35.5 .

2009

, 2013 , 100%

, 2008 42% .

.

118


119


, , 10 2013

, 3,285

.

2011

12,519

2012

15,467

19,403

2013

2.26

3.12

3.36 *(%) ()

2013

EU

699 1,056 372 562 116

UL/CSA/Nemko

293 101 59 4 13/4/6

2013 3,285

ISO 14001, OHSAS 18001

, . 2013

( 6 , 28 ) ISO 50001 ,

.

, ,

. , .

() (%)

ISO 14001 6 100

OHSAS 18001 6 100

ISO 50001 6 100

ISO 14001 34 100

OHSAS 18001 34 100

ISO 50001** 34 100

*

** ISO50001 DoC(Declaration of Conformance)

ISO 14001, OHSAS 18001,

ISO 50001

100%

3,285

.

2009 , , PC, LED

2013 , 8 40 . 2014 2

32%

2 .

2012 S2 2

(Carbon Footprint) , , S4 7

.

,

.

2013 , , ,

31 .

2015 5%

.

, , , ,

.

* (%) : (%)

120


121


()

68,681 ()

92%

: /

2011

0.430.43

2012

0.340.27

0.330.25

2013

()

(%)() () (%)

2013 34,571 63.9 27,357 12,525 45.8

2012* 34,225 61.9 29,226 13,917 47.6

2011 81,863 74.7 117,321 59,289 50.5

2013 45,262 65.9 41,143 20,932 50.9

2012* 42,104 61.3 40,988 21,510 52.5

2011 90,068 74.0 128,554 66,676 51.9

* LCD (2012 LCD )

:

2011* 2012 2013

103,562 49,003 47,765

() 5,834 6,014 6,080

205 235 232

109,601 55,252 54,077

103,562 49,003 47,765

() 17,325 18,806 19,847

780 827 1,069

121,667 68,636 68,681

(/ ) 91 39 34

74 41 35

* LCD (2012 LCD )

2011* 2012** 2013

() 97,370 46,051 44,113

102,906 55,150 54,257

(/ ) 81 33 28

62 33 27

* LCD (2012 LCD )

** 2012 ( )

:

2011* 2012 2013

490,123 364,588 374,694

12,255 9,277 15,626

22,009 5,899 3,722

524,387 379,764 394,042

645,942 543,233 601,827

16,786 16,627 32,340

49,143 19,614 19,158

711,871 579,474 653,325

: %

2011

9193

2012

9496 9295

2013

.

. ,

.

2013

.

1.7% 92% .

,

2% .

2015 0.38/, 95%

.

, ,

2% .

,

.

, 4.6% .

2015 50/

.

* LCD (2012 LCD )

122


123


.

.

.

CFC

, HCFC ,

. , HCFC

, HFC .

, 2012 2

.

() :

() (/ )

2013 344 0.24

2012 304 0.22

2011* 333 0.28

* LCD (2012 LCD )

() :

2011 2012* 2013

NOx 409 284 342

SOx 0.006 0.008

Dust 44 21 21

NH3 6 1 2

HF 14 8 5

* NOx

, ,

,

. , 24

.

MSDS(Material Safety Data Sheet) ,

. ,

. ,

, .

, .

.

13.1% , , , ,

.

( 267 ) ,

( 2.2 )

.

( 167 )

.

( 550)

.

.

:

COD BOD SS F

2013 149 55 61 142 9.7

2012* 143 85 91 175 20.2

2011 755 210 91 345 21.6

2013 376 61 110 188 10.1

2012 300 85 154 241 20.6

2011 876 210 184 430 25.3

*

Appendices

126 128

GRI

Contents

125124


()

(OHSAS18001) , .

,

,

.

, ,

, , .

,

89%* . ,

.

** ***

2013 0.528 0.086 - -

2012 0.452 0.072 0.59 0.84

2011 0.336 0.067 0.65 0.97

2013 0.328 0.064

- -2012 0.347 0.063

2011 0.262 0.052

* 2013 79 70(89%)

** = ( / )*1,000,000

*** = ( / )*100

( ) 2014

( ) 3 .

,

.

2013 ,

, .

,

3

.

AA1000AS(2008) 3 (, , ), Global Reporting

Initiative(GRI) G4 , ISO26000 7

.

,

. , , ,

. 3

.

,

.

.

, ,

2014 6

126


127


,

.

.

AA1000APS .

:

?

- , , , , ,

NGO .

-

.

:

?

- ,

.

- .

: ?

- ,

.

-

.

.

.

,

. ,

.

.

.

128


129


No. ISO26000

G4-DMA 6/7.3.1/7.4.3/7.7.3/7.7.5 10~11

G4-EC1 6.8.1/6.8.2/6.8.3/

6.8.7/6.8.9

,

10~11, 96~101

G4-EC2

6.5.5

, ,

50~57, 112~124

G4-EC3 6.8.7

,

10~11, 96~101

G4-EC4 - - -

G4-DMA 6/7.3.1/7.4.3/7.7.3/7.7.5 35

G4-EC5

6.3.7/6.3.10/6.4.3/

6.4.4/6.8.1/6.8.2

-

G4-EC6 6.4.3/6.8.1/6.8.2/

6.8.5/6.8.7

,

14~15, 104~108

G4-DMA 6/7.3.1/7.4.3/7.7.3/7.7.5 80

G4-EC7 6.3.9/6.8.1/6.8.2/6.8.7/

6.8.9

,

80~93, 109

G4-EC8 6.3.9/6.6.6/6.6.7/6.7.8/

6.8.1/6.8.2/6.8.5/6.8.7/6.8.9

,

80~93, 109

G4-DMA 6/7.3.1/7.4.3/7.7.3/7.7.5 10~11

G4-EC9 6.4.3/6.6.6/6.8.1/6.8.2/

6.8.7

,

10~11, 96~101

G4-DMA 6/7.3.1/7.4.3/7.7.3/7.7.5 50~51

G4-EN1 6.5.4

_

,

ENV28~32, 118~123

G4-EN2 6.5.4

_

,

ENV28~32, 118~123

G4-DMA 6/7.3.1/7.4.3/7.7.3/7.7.5 _ ENV14~15

G4-EN3 6.5.4

_,

ENV14~23, 112~115

G4-EN4 6.5.4

_,

ENV14~23, 112~115

G4-EN5 6.5.4

_,

ENV14~23, 112~115

G4-EN6 6.5.5

_,

ENV14~23, 112~115

G4-EN7 6.5.4/6.5.5

_,

ENV14~23, 112~115

G4-DMA 6/7.3.1/7.4.3/7.7.3/7.7.5 _ ENV41~42

G4-EN8 6.5.4

_,

,

ENV41~44, 120, 54~57

G4-EN9 6.5.4

_,

,

ENV41~44, 120, 54~57

G4-EN10 6.5.4

_,

,

ENV41~44, 120, 54~57

G4-DMA 6/7.3.1/7.4.3/7.7.3/7.7.5 _ ENV44

G4-EN11 / , , 6.5.6 _ ENV44, 48

G4-EN12 / 6.5.6 _ ENV44, 48

G4-EN13 6.5.6 _ ENV44, 48

G4-EN14

(IUCN) (

)

6.5.6

-

GRI G4 Core GRI G4 Core

No. ISO26000

G4-1 ,

6.2

CEO Message

6~7

G4-3 - 8~9

G4-4 , - 8~9

G4-5 - 14~15

G4-6 - 14~15

G4-7 - 8~9

G4-8 ( , ,

)

-

14~15

G4-9 (, /, ,

)

-

14~15

G4-10 , , - 104~107

G4-11 6.4/6.4.3/6.4.4/6.4.5/6.3.10 - -

G4-12 6.6.6 110~111

G4-13 , , ,

-

8~9

G4-14 6.2 ENV3~6

G4-15 , , ,

6.2

,

,

34~35, 74, 92~93

G4-16 , 6.2 WBCSD, KBCSD, EICC WBCSD, KBCSD, EICC

G4-17

6.2

http://www.samsung.

com/sec/aboutsam-

sung/ir/financialinfo/

highlight/highligh_

year.html

G4-18 -

About this report,

1, 30~31

G4-19 -

About this report,

1, 30~31

G4-20 -

About this report,

1, 30~31

G4-21 -

About this report,

1, 30~31

G4-22 - Fact & Figures 96~124

G4-23 - Fact & Figures 96~124

G4-24 6.2

Documents

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