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Authorized translation from the English language edition, entitled Management Information Systems, 1 llh Edition, 013607846X by Kenneth C Laudon and Jane P. Laudon, published by Pearson Education, Inc, publishing as Prentice Hall, Copyright 2010,2007,2006 BY Pearson Education, Inc., Upper Saddle River, New Jersey, 07458

All the rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic and mechanical, including photocopying, recording or by any information storage retrieval system, without permission from Pearson Education, Inc Macedonian language edition published by Ars Lamina DOO, Copyright 2010

, , 013607846X . , , , , 2010, 2007, 2006 , , , 07458

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5.2 175 176 - 176 - 177 - 177 - / 178 - - 178 - 178

5.3 179 179 - Grid computing 179 -Cloud computing computing utility 180 - Autonomic computing 181

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5.4 184 (Linux) 184 -: (Java) () 185 - - - 186 - Mashups widgets 188 - (outsourcing)189

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193 - 194 - 194

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441 441 - 443 - 443 - 444 - 444 - : 444 : - (Coca Cola): 445

12 448 - : (Eastern Mountain Sports) 449

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12 2 457 457 - 457

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465 - - 466 - 467

12.3 Balanced Scorecard 468

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12.4 471 472 - : -

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13 480 ^ : (PC Connection) 481 13 1 483

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501 ~ (Prototyping) 502 - 503 - 505

13.4 507 507

xv

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14 520 + : (McKesson)

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