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© HU-IWI 2008 · Prof. Dr. Jan MendlingSeite 1
BPM Standards – Aktueller Stand und Ausblick
Prof. Dr. Jan MendlingInstitut für WirtschaftsinformatikHumboldt-Universität zu Berlin
Berlin, 20. November 2008
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Standards soweit das Augen blickt
Nickerson, zur Muehlen 2006XPDLWf-XML
BPMNUML
BPEL
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Warum Standards?
1. Kommunikation(dieselbe Sprache sprechen)
2. Kompatibilität(dasselbe Format nutzen)
3. Komparabilität(demselben Ansatz wählen)
4. Kosten(warum das Rad neu erfinden)
© HU-IWI 2008 · Prof. Dr. Jan Mendling
BPMN Poster
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Wie mögen Sie Ihren Cafe?
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Der Starbucks Prozess
Cof
fee
Love
rC
offe
e S
hop
Bar
rista
Cas
hier
Make coffee
Store open
Collect payment
Take order
Insufficientpayment
Discard coffeeOrdercancelled
Coffee is ready
Thirsty
Pay for coffeeGo to coffee
shopOrder coffee
> 5 min waitLeave coffee
shop
Hand coffee to customer
Coffee is ready
Take coffee
Done
Coffeeorder
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Der Wiener Kaffeehaus-Prozess
Cof
fee
Love
rC
offe
e S
hop
Bar
rista
Wai
ter
Make coffee
Store open
Serve CoffeeTake order
Discard coffeeOrdercancelled
Coffee is ready
Thirsty
Go to cafe Order coffee
Listen to piano
Hand coffee to waiter
Coffee is served
Pay coffee
Done
Coffeeorder
Coffee is ready
Read newspaper
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Warum BPMN einsetzen?
camunda services GmbH: BPMN 2008(127 befragte Anwender)
Brücke zwischen Business und IT
Leichte Erlernbarkeit
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Zu viele Elemente
Recker, zur Muehlen: How much BPMN (2008)
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Zu wenige Elemente
camunda services GmbH: BPMN 2008
© HU-IWI 2008 · Prof. Dr. Jan Mendling
BPMN 2.0 im entstehen
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Kein Grund zur Hektik
camunda services GmbH: BPMN 2008
Interesse Alte Notation ablösen
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Warum Modellieren?
Modellierung ist einevereinfachende, zweckbezogene
Abbildung
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Successful Process Modelling Projects
Bandara et al. 2005
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Business Process Management Maturity
Governance
Process Management
Standards
Process Metrics & Performance
Linkage
Process Roles and Responsibilities
Business Process Management Maturity
Methods
Process Management
Decision Making
Strategic Alignment
Process Output Measurement
Process Architecture
Strategy & Process Linkage
Process Improvement Plan
Information Technology
People Culture
Process Customers & Stakeholders
Process Control & Measurement
Process Implementation &
Execution
Process Design & Modeling
Process Control & Measurement
Process Implementation &
Execution
Process Design & Modeling
Process Education & Learning
Process Management Knowledge
Process Skills & Expertise
Process Attitudes & Behaviors
Process Values & Beliefs
Responsiveness to Process Change
Process Project & Program Mgmt
Process Improvement &
Innovation
Process Project & Program Mgmt
Process Improvement &
Innovation
Process Management
Leaders
Process Collaboration & Communication
Leadership Attention to
Process
Process Management
Social Networks
Process Management
Controls
Factors
Cap
ability A
reas
De Bruin 2008
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Zum Verständnis von Prozessmodellierungsqualität
Modeling Infrastructure
Modeling Process Application Process
Modeling Purpose
ModelerModeling
Stakeholders
Syntax Semantics
Modeling Language
Application Purpose
Model Reader
Domain Knowledge
Project Support
Top Management
Support
Resource Availability
Project Management
Cu
sto
mer
Sup
plie
r
Check stock availability
Confirm order
Reject order
Send invoice
Ship goods
Place purchase
order
Purchaseorder
Order Rejection Notification
Order confirmationnotification
Invoice
Make payment
Shipment notification
Modeling Conventions
Modeling Approach
Modeling Tool
Process model
Verification
CertificationValidation
Mendling, Recker, Reijers 2008
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Sieben Modellierungsrichtlinien
Mendling, Reijers, v.d.Aalst 2008
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Was Sie mitnehmen sollten
• Modellierungsstandard garantiert keine Projekterfolg
• Modellierungsstandard kann verbessern
•Kommunikation
•Kompatibilität
•Komparabilität
•Kosten
• Modellierungsstandard muss stets angepasst werden
© HU-IWI 2008 · Prof. Dr. Jan Mendling
Found in zur Muehlen: BPM Standards – An Overview. 2008
© HU-IWI 2008 · Prof. Dr. Jan MendlingSeite 21
Vielen Dank – Fragen?
Prof. Dr. Jan MendlingHumboldt-Universität zu Berlin Wirtschaftswissenschaftliche Fakultät Institut für Wirtschaftsinformatik Spandauer Straße 1, 10178 Berlin, Germany Email: [email protected]: +49 30 2093 5805Fax: +49 30 2093 5741
