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    LeadershipandStaffManagementinUniversity

    Libraries:AComparativeStudyofthreeUniversity

    LibrariesofNorthernIndia.

    VinodKumar,

    AssistantLibrarian,

    GuruJambheshwarUniversityofScience&Technology,Hisar

    AbhaSharma,

    Librarian,

    HaryanaSpaceApplicationCentre,Hisar

    HarbhajanBansal,

    Professor,

    HaryanaSchool

    of

    Business,

    GuruJambheshwarUniversityofScience&Technology,Hisar

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    StructureoftheTopic Library

    LibraryManagement

    Leadership

    Managerv/sLeader

    Leadership

    Styles StaffManagement

    Leadership&StaffManagement

    Suggestions

    Conclusion

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    LIBRARY

    Whatever may the types of libraries, collection,

    organization

    and

    dissemination

    remain

    theprimaryfunctions.

    An

    organized

    collection

    of

    books

    and

    other

    reading and audiovisual materials, and theservices of a staff able to provide and interpret

    such

    materials

    as

    are

    required

    to

    meet

    theinformational, research, educational or

    recreationalneedsofitsusers Barua.

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    LibraryManagement

    Library management is a subdiscipline of

    institutional

    management

    that

    focuses

    on

    specificissuesfacedbylibraries.

    Library management includes normal

    management tasks as well as intellectual

    freedom,

    anticensorship

    and

    fundraising

    tasks.

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    Needfor

    Library

    Management

    The dynamic growth and abundance of information on the one hand andadvancement in information communication technologies on the other haveopenedthevistasofapplyingmanagementpracticesinthelibraries.

    It is a challenge for the libraries to filter and deliver the most useful informationfromthevastquantityavailableanywhere.

    Library professionals need to manage the library resources man, money,

    machine,materials

    in

    order

    to

    meet

    the

    increasing

    demand

    of

    quality

    library

    servicestotheirusers.

    Increasing costs of information products, shrinking budget, and increasing fees

    have

    enhanced

    the

    accountability

    of

    university

    libraries.

    Application of IT in libraries has extended the scope of library services andaccordingly enhanced the expectations of users for high quality informationservices.

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    Leadership

    Leadership is a process by which a person

    influencesothers

    to

    accomplish

    an

    objective

    and

    directs the organization in a way that makes itmorecohesiveandcoherent.

    The administrative effectiveness of the librarydepends upon the character, knowledge and

    administrative

    skill

    of

    the

    librarian

    and

    theprincipalassistantswhoaidhim inadministering

    thelibrary.

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    ManagementandLeadership

    Managementisdoingthingsright;Leadershipisdoingtherightthings.

    PeterDrucker

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    Managers

    verses

    Leaders Managersdictate,leadersinspire Leadersleadbyaskingquestions,notbyissuing

    instructions

    Leadersdostrategy,managersdodetails Themanageradministers;theleaderinnovates. Themanagermaintains;theleaderdevelops. The

    manager

    accepts

    reality;

    the

    leader

    investigates

    it.

    Themanagerfocusesonsystemsandstructures;theleaderfocusesonpeople.

    Themanagerreliesoncontrol;theleaderinspirestrust

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    Managersverses

    Leaders...

    Themanagerhasashortrangeview;theleaderhasalong

    rangeperspective.

    Themanageraskshowandwhen;theleaderaskswhatandwhy.

    Themanagerhashisorhereyealwaysonthebottomline;the

    leaderhas

    his

    or

    her

    eye

    on

    the

    horizon.

    Themanagerimitates;theleaderoriginates.

    Themanageracceptsthestatusquo;theleaderchallengesit.

    Themanageristheclassicgoodsoldier;theleaderishisorherown

    http://www.slideshare.net/verzosaf/libraryleadership

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    LeadershipStyles

    AutocraticLeadershipAnautocraticleadershipisaonesidedwayinwhichtheleader

    runshisbusiness.Theleadertellsthepeoplewhattodo,he

    decidesthetargetsandhehimselfensuresthattheworkgets

    done.Hedoesnotencouragecriticismofhisways,oranysuggestionsofanysort.

    The autocraticleadership

    style works

    well

    if

    there

    is

    aleader

    whoisquitesimplythebestatwhathedoes.Ifnot,itcanbe

    disastrous.

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    LeadershipStyles

    LaissezFaireLeadershipInthelaissezfaireleadershipstyle,theleadertrustshis

    subordinatestodothejobfairlywellbythemselveswithout

    havingtobrandishastickatthem.Heonlyfocusesonthe

    intellectualpart

    of

    his

    work.

    He

    encourages

    his

    subordinates

    tocomeuptohimandgivesuggestions,whichhefeelswill

    workinfavorofthebusiness.

    Thisleadershipstyleswillworkonlyifyouhaveanintelligent

    andcommittedworkforceotherwisethewholesystemwillbe

    collapsed.

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    LeadershipStyles

    ParticipativeLeadershipThethirdandlastoftheleadershipstylesinmanagementisa

    mixofthetwo.Theroleofleadershipinmanagementhereis

    toencouragetheparticipationofhisteammembersin

    makingthe

    decision.

    The

    communication

    in

    this

    style

    of

    leadershipisdecidedlytwoway.Theleadertellsthe

    subordinatewhattodoandthesubordinateinturntellsthe

    leader

    his

    experience

    and

    if

    any

    changes

    are

    required

    in

    order

    tomakeitamore effectiveleadershipstyle.

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    Methodology

    The study is carried out in the libraries of three

    universities

    namely

    Kurukshetra

    University,

    Kurukshetra, Panjab University, Chandigarh and

    UniversityofJammu.

    The objective of the study is to know the

    perception level of library authorities towards

    application of leadership and staff managementdimensionsintheuniversitylibraries.

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    MethodologyThedataiscollectedinpersonbyvisitingthe

    libraries

    to

    avoid

    any

    ambiguity.

    The

    data

    is

    collectedbyusingaquestionnaireonLikertsfivepointsscale.Thefivepointsrepresents

    1=Strongly

    Agreed,

    2=Agreed,

    3=PartiallyAgreed,

    4=Disagreed

    and

    5=StronglyDisagreed.

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    To know the librarians view, total 8 statements are taken intoconsideration under the leadership dimension of management as

    shown in the table.

    A peep at this table makes it clear that the best average score 1 isobserved in the statement I recognize performances on team basisrather on individual basis and

    the worst score 2.67 is observed in two statements I believe that all ofus have more or less equal potential and I praise orally in public foroutstanding performance and condemn privately for poor performance.

    The average score is observed as 1.7 which is closer to agreedcategory.

    The best average score across all the eight statements under leadershipdimension is observed in PUC (1.63) followed by KUK (1.88) which isnear to agreed category.

    The worst score of2.25 is observed in UoJ.

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    LeadershipUniversities

    AverageKUK PUC UoJ

    1 Leadership plays a vital role in providing effective and efficient

    library services 2 1 1 1.33

    2 I prefer to work as facilitator and motivator rather as authoritarian 2 1 2 1.67

    3 I consider the importance of different teams for the improvement of

    processes, procedures and practices 1 2 2 1.67

    4 I recognize performances on team basis rather on individual basis 1 1 1 1.00

    5 I believe that all of us have more or less equal potential 2 2 4 2.67

    6 I praise orally in public for outstanding performance and condemn

    privately for poor performance 2 3 3 2.67

    7 I believe that person at the top is in the best position to make major

    decisions 2 1 4 2.33

    8 I can easily categories my subordinates as good and bad 3 2 1 2.00

    Average 1.88 1.63 2.25 1.7

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    StaffManagement

    Staff in any organization is the crucial resource tomanage.Librariesarealsonotanexception.

    Staff management is the management of thesubordinatesinanorganization.

    In large organizations, many of these functions areperformed by a specialist department such asPersonnelorHuman Resources,butall linemanagers

    are

    still

    required

    to

    supervise

    and

    administer

    theactivities and wellbeing of the staff that report to

    them

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    StaffManagement

    in

    Libraries

    The librarians should be familiar with the principlesand practices of personnel management in order to

    involveall

    staff

    in

    participative

    management.

    The success of library services depends on the

    interaction

    between

    the

    staff

    at

    different

    levels.

    The

    personnel management in library may include thefactors such as delegation of authority, unity ofcommand, staff training, good working environment,

    job

    description,

    good

    communication

    among

    staff,

    staffmeetingsandhealthyrelationsamongstaff.

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    Theaveragescoresobservedfor9statementsrelatedtostaffmanagementin

    threeuniversitiesisshownintable.

    Thebestaveragescore1.33 isobservedinfourstatementsi.e.

    Suggestionsarealwayswelcomedfromlibrarystaff,

    Library Staff is considered as an asset to be developed rather thancommoditytobeused,

    Ihave

    faith

    in

    my

    subordinates

    ability,

    potential,

    knowledge

    and

    skills &

    Thestaffismotivatedonregularbasisforbeingqualityconsciousness.

    The worst score 2.00 is observed in two statements To make bettercommunication with the sections heads, telephone/ intercom facility isprovided

    in

    all

    sections and

    I

    help

    my

    subordinates

    in

    career

    planning.

    Theaveragescore i.e.1.43 isobserved inall the9statements in all thethree universities which is almost in between strongly agreed andagreed categories. The best average score (1.22) is observed in PUCfollowed

    by

    1.33

    in

    UoJ

    which

    are

    very

    near

    to

    strongly

    agreed category.

    Theworstscoreof2.22 isobserved inKUKwhich isoverandabove theagreedcategory.

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    Staff ManagementUniversities

    AverageKUK PUC UoJ

    1 Suggestions are always welcomed from library staff. 2 1 1 1.332 Library Staff is considered as an asset to be developed rather

    than commodity to be used 2 1 1 1.333 I have faith in my subordinates ability, potential, knowledge and

    skills 2 1 1 1.334 To make better communication with the sections heads,

    telephone/ intercom facility is provided in all sections. 2 1 3 2.005 Reasonable Authority is delegated to the Staff responsible for a

    particular Job 3 1 1 1.67

    6 The staff is motivated on regular basis for being quality

    consciousness. 2 1 1 1.33

    7 I want to use workers heads and hearts in addition to their hands 2 2 1 1.67

    8 Staff is encourage for further education and training for

    improvement 3 1 1 1.67

    9 I help my subordinates in career planning. 2 2 2 2.00

    Average 2.22 1.22 1.33 1.43

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    Leadershipand

    Staff

    Management

    It becomes evident from table that the average score forleadership dimension is 1.7 whereas the average score for staff

    managementis

    1.43.

    The

    score

    of

    leadership

    dimension

    is

    better

    in

    PUC(1.63)andKUK(1.88)ascomparedtoUoJ(2.25).

    Ontheotherhand,scoreofstaffmanagementshowsthedifferentstorywhereitisbetterinPUC(1.22)andUoJ(1.33)ascomparedtoKUK

    (2.22).

    PUC has the best score of 1.43 as compared to 1.79 of UoJ and2.05 of KUK. Dimensionwise better score is observed in staff

    management (1.43)as

    compared

    to

    leadership (1.7)

    against

    the

    average(1.57)score.

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    LeadershipandStaffManagementAverage Score KUK PUC UoJ

    Average

    Score

    Leadership 1.88 1.63 2.25 1.7

    Staff Management 2.22 1.22 1.33 1.43

    Total Average score 2.05 1.43 1.79 1.57

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    Suggestions: The librarian of UoJ should take appropriate action to

    motivate the staff and believe in the strength, ability andknowledgeofthesubordinatestaff.

    He should take appropriate steps to develop bettercommunication, good human relations amongst the librarystaff.

    Ontheotherside thelibrarianofKUKshouldtakeactionforbetter staff management by involving them in the decisionmaking process. An environment of participativemanagement by calling meetings of section heads and line

    staffneed

    to

    be

    created.

    Thestaffneeds tobeencouraged for further educationandtraining.Theymustbemotivatedforbeingqualityconscious.

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    Conclusion:

    The days have gone when it was believed that

    managers

    are

    born

    not

    created.

    Theuniversitylibrariesrequireenormousresourcestocater to the informational needs of the students,researchersandfacultymembers.

    Tomanage

    man,

    money,

    machines

    and

    materials,

    the

    librariansrequiregoodmanagerialskills,interpersonalcommunication skills, and good public relations. The

    librarians

    should

    have

    good

    leadership

    quality

    in

    order

    to motivate the staff and to explore the maximumutilizationoftheresources.

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    Conclusion:

    Unless we have such a planned approach to servicedeliveryandthemeasurementofquality,wewill findit

    very

    difficult

    to

    survive

    and

    establish

    our

    role

    as

    informationprovidersinthenextmillennium.

    A

    librarian

    having

    good

    leadership

    quality

    can

    only

    leadthelibraryanditsstaffintherightdirection.

    Ifthelibrarystakeholdersaresatisfiedandemployees

    ofthe

    library

    put

    their

    best

    in

    serving

    the

    library

    and

    happywiththeirjob,thelibrarymanagerhasdonehisjob.

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    THANK YOU