03 POM-BBA

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    Lecture 3

    Faheem Azam

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    [email protected] 2

    Agenda

    Competitors

    analysis

    Market

    Segmentation

    Target market

    Positioning

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    [email protected] 3

    Once we are done with The SWOT,

    PESTEL and Porter, we have a fair

    picture of the industry and ourselves.

    Next step is to translate our learning into

    strategies

    Lets see how we do that

    From the Environmental

    Audit

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    Learning -> Strategy

    Maintain

    Act

    quickly

    Review Monitor

    Strength Weakness

    Important

    Less

    Important

    What to do with theknowledge that you

    get from SWOT?

    Strengths -> maintain andmaximize

    Weakness -> act quicklyand invest to minimize

    Opportunities-> Address

    with your strategies andgrasp

    Threats -> address with

    your strategies and avoid

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    The Ansoff Matrix

    MarketPenetration ProductDevelopment

    Market

    Development

    Diversification

    Existing New

    Existing

    New

    Markets

    Products

    A marketing modelwhich captures in

    one grid the onlystrategic

    alternatives opento any

    organizations

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    The Marketing Process

    The Marketing

    Planning

    and Process

    Marketing teamResources

    Objectives

    Environmental factors

    The Marketing

    Mix

    Product

    Price

    Promotion

    Place

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    BCG Revisited

    Product Life Cyclefor strategy formulation

    PLC knowledge

    helps

    understand

    the way eachproduct must

    be treated

    strategically

    Relative Market Sharehow do we plot it and toss it??

    (Calculated w.r.t largest competitor)

    The BCG can be used to evaluate competitors as well as your own portfolio.

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    Next StepFinding and

    Knowing Customers

    Once you have decided the Product Strategy

    and the market, your next task is to

    understand your customer and their

    buying behavior- only then can you

    develop the marketing mix

    Hence from here onwards we are going to talk

    about the market Segmentation andtargeting along with positioning- the final

    ingredients for a good marketing mix

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    Segmentation

    Division of market into many homogeneous

    customer groups

    Makes it possible for firms to tailor theirmarketing mix for different type of

    customers

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    Criteria for Segmentation

    SubstantialIdentifiable &MeasurableAccessible

    Responsive

    Segment must be largeenough to warrant a special

    marketing mix.Segments must be identifiable and

    their size measurable.Members of targeted segments must

    be reachable with marketing mix.

    Unless segment responds to amarketing mix differently, no separate

    treatment is needed.

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    Bases for Segmentation

    Usage Rate

    Benefits Sought

    Psychographics

    Demographics

    Geography

    BasesUsed toSegment

    ConsumerMarkets

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    Geographic

    Segmentation

    Segmenting

    markets by

    region of the

    country orworld, market

    size, market

    density, or

    climate.

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    Demographic

    Segmentation

    Segmenting markets

    by age, gender, income, ethnicbackground,

    and family life cycle

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    Psychographic

    Segmentation

    Market segmentation on

    the basis of personality,

    motives, lifestyles, and

    geodemographics.

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    Segmentingpotentialcustomersinto

    neighborhoodlifestylecategories.Combines

    geographic,demographic,and lifestylesegmentation.

    Geodemographic

    Segmentation

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    Benefit Segmentation

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    Usage-Rate

    Segmentation

    Dividing a market by the amount of

    product bought or consumed.

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    The Target Market

    Segmentsyou decide

    to serve

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    Positioning

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    THE END

    Any more Questions?