08 Eurostat Presentation E-skills e

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    3rd workshop on Information Society3rd workshop on Information Society MeasurementMeasurement forforLatinLatin AmericaAmerica and theand the CaribbeanCaribbean

    Panama City, PanamaPanama City, Panama

    2222 2424 NovemberNovember 20062006

    ECLAC, United NationsECLAC, United Nations

    EurostatEurostats Information Societys Information SocietyStatisticsStatistics

    Measurement of eMeasurement of e--skills in the Europeanskills in the European

    CommunityCommunity

    www.europa.eu.int/comm/eurostat/

    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics andInformation Society

    Unit F-6: Information Society andTourism Statistics

    Hartmut BUCHOW

    Information SocietyStatistics

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Information Society statistics (ISS)Information Society statistics (ISS)

    Objectives for e-skills monitoring

    e-Inclusion: no Information Society for

    all without e-skills for all

    Labour market needs: jobs more and

    more require user skills (for using

    applications) or specialist skills (for

    developing applications, solutions andnetworks)

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    ISS household survey: EISS household survey: E--skillsskills

    E-skills modules since 2005

    Checklist of 6 computer activities to assess the

    respondents basic computer skills level Use a mouse to launch specific programmes

    Copying or moving a file or folder

    Use copy and paste tools Use basic arithmetic formulae/spreadsheet

    Compress files

    Writing a computer program using aspecialised programming language

    Three groups: low, middle, high of basic

    computer skills

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Employed personsEmployed persons use of computers during work routine (2005)use of computers during work routine (2005)

    (as a percentage of the total number of employed persons)(as a percentage of the total number of employed persons)

    Source: Eurostat, Community survey on ICT usage and e-commerce in enterprises.

    Note: EU-25 includes estimates for FR and MT for 2005 ; data for FR, MT and IS: 2003 ; data for BG and RO: 2004.

    14 16

    23 2529

    3336 36 37

    38 38

    43 4545

    48 48 48 4951 53 53

    54 57

    59 6063 64

    65 6669

    0

    10

    20

    30

    40

    50

    60

    70

    80

    RO BG LV LT HU PT EL CZ SK PL IT EE MT CY ES SI LU UK EU25 IE AT IS DE NL NO DK BE SE FR FI

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    ISS household survey: EISS household survey: E--skills (cont.)skills (cont.)

    Most recent computer training

    Where & how were computer skills obtained

    Reasons for not taking computer training

    (2007)

    Computer skills adapted to the labour

    market? (self-assessment; 2007)

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    IndividualsIndividuals level of basic computer skills (2006), EUlevel of basic computer skills (2006), EU--2525(as a percentage of the total number of individuals aged 16 to 7(as a percentage of the total number of individuals aged 16 to 74)4)

    Source : Eurostat, Community survey on ICT usage in households and by individuals

    41

    38

    44

    11

    23

    32

    44

    61

    82

    65

    31

    13

    5

    29

    43

    72

    13

    11

    13

    13

    15

    15

    13

    8

    10

    16

    13

    12

    14

    14

    11

    24

    22

    26

    38

    30

    28

    24

    16

    7

    15

    29

    33

    40

    29

    24

    11

    22

    29

    15

    38

    34

    25

    17

    10

    3

    10

    24

    41

    43

    28

    19

    6

    15

    Total

    M en

    Women

    Age 16-24

    Age 25-34

    Age 35-44

    Age 45-54

    Age 55-64

    Age 65-74

    Lower educated

    M iddle educated

    Higher educated

    Student

    Employees, self-employed

    Unemployed

    Retired, inactive, etc.

    No basic computer skills Low level M edium level High level

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Individuals not using computers or the Internet (2005)Individuals not using computers or the Internet (2005)(as a percentage of the total number of individuals aged 16 to 7(as a percentage of the total number of individuals aged 16 to 74)4)

    2427

    19

    26 26

    38

    46 46

    37

    57

    51

    46

    65 64

    71 6974

    7072 74 72

    66

    82

    8 8 1013

    16 1718 18

    2829

    3438 40

    44 4646

    5053 53 53

    56 57

    65

    5760

    8

    34

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    SE DK IS NO NL FI UK DE LU SK AT EE EU25 SI ES LV PL IE CZ LT PT CY IT HU EL

    Not regularly using the Internet Never used a computer

    Source: Eurostat, Community survey on ICT usage in households and by individualsNotes: Data on computer use not available for BE (percentage not regularly using the Internet: 47%) ; no data for FR, MT

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Way of obtaining eWay of obtaining e--skills (2005)skills (2005)% of individuals aged 16 to 74 who have already used a computer;% of individuals aged 16 to 74 who have already used a computer;

    level of basic computer skills: breakdown by various skills levelevel of basic computer skills: breakdown by various skills levelsls

    Source: Eurostat, Community survey on ICT usage in households and by individuals.

    Notes: Data based on 16 countries for which comparable information is available, namely DE, EL, IT, CY, LV, LT, LU, HU, PL, PT, SI, SK, SE, UK,IS and NO.

    Men Women Lower Middle Higher Urban Middle Rural Low Medium High

    Formalised educational institution

    (school, college, university, etc.)31 29 33 34 28 35 30 31 35 16 30 47

    Training courses in adult education

    centres, on own initiative15 13 18 11 15 19 15 15 16 10 17 20

    Training courses in adult education

    centres, on demand of employer23 21 25 12 23 32 24 23 20 14 25 29

    Self-study using books, cd-roms,

    etc.28 35 21 22 27 37 29 29 27 10 26 48

    Self-study (learning by doing) 58 64 52 52 57 65 60 59 54 38 61 76

    Informal assistance fromcolleagues, relatives or friends

    59 58 59 58 59 59 60 62 55 61 61 60

    Some other way 4 4 3 5 3 3 4 4 4 4 3 4

    Level of basiccomputer skills

    Allcomputer

    users

    Gender Educational level Degree of urbanisation

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Enterprise survey 2007: eEnterprise survey 2007: e--skills moduleskills module

    Two types of personnel with e-skills: ICT specialists

    ICT users

    Percentage of personnel which is ICT specialist

    Recruitment: Needs, problems to fill vacancies Training provided

    Outsourcing and off-shoring: Which ICT functions

    To which regions (EU / non-EU)

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Employment of ICT specialistsEmployment of ICT specialists

    Percentage or number of ICT specialists employedPercentage or number of ICT specialists employed

    E1. Did your enterprise employ ICT specialists,in January 2007?

    Definition ICT/IT specialists: ICT specialists specify, design,

    develop, install, operate, support, maintain, manage, evaluate andresearch ICT and ICT systems. ICT is the main job

    E2. How many ICT specialists were employed by your

    enterprise during January 2007?If you can't provide this value,

    Please indicate an estimate of the percentage of thenumber of ICT specialists in relation to the total number

    of persons employed, during January 2007?

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Recruitment of ICT specialistsRecruitment of ICT specialists

    HardHard--toto--fill vacancies for IT specialists jobsfill vacancies for IT specialists jobs

    E3. Did your enterprise recruit or try to recruitpersonnel for jobs requiring ICT specialist skills,during 2006? (Filter question)

    E4. Did your enterprise have hard-to-fill vacanciesfor jobs requiring ICT specialist skillsduring 2006? (Filter question)

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Recruitment of ICT usersRecruitment of ICT users

    E6. Did your enterprise recruit or try to recruitpersonnel for jobs requiring skills in the use of

    ICT, during 2006?(Filter question)

    Definition ICT user skills:Capabilities enabling theeffective use of common, generic software tools (basic

    user skills) or advanced, often sector-specific, softwaretools (advanced user skills). ICT is an important tool forthe job and is used to produce work outputand/or usedintensively at work (in day-to-day activities)

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Lack of skills / Provision of trainingLack of skills / Provision of training

    E7. Did your enterprise have hard-to-fill vacanciesdue to applicants' lack of skills in the use ofICT in 2006?

    E8. Did your enterprise provide training to developor upgrade ICT related skills of your personnel,during 2006?

    a) Training for ICT/IT specialists

    b) Training for users of ICT

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Outsourcing andOutsourcing and OffshoringOffshoring of ICTof ICT

    specialist skillsspecialist skills

    E9. Were any ICT functions requiring ICT/IT specialistsperformed by external suppliers (fully or partly),

    during 2006?

    Definition external suppliers: Other, also foreignenterprises/legal entities

    E10. Were any ICT functions requiring ICT specialists

    performed by suppliers in a foreign country (fully orpartly), during 2006? (Filter question)

    Definition suppliers in a foreign country:

    1) foreign affiliates, usually legal entities established by theenterprise (internal suppliers from abroad), or

    2) other foreign enterprises /external suppliers from abroad

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    OffshoringOffshoring and types of ICT functionsand types of ICT functions

    E11. Which ICT functions were performed by suppliers' ICT/IT

    specialists in a foreign country, during 2006? - optional -

    a) ICT management (includes e-business and ICT systemsmanagement)

    b) ICT development and implementation (includes businesssoftware development, programming, web development,

    database development,communication network development, systems integrationand installation)

    c) ICT operations (includes technical support, user help and

    support, network administration, web administration, databaseadministration)

    d) Other ICT functions

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    OffshoringOffshoring of IT specialistsof IT specialists skills by regionsskills by regions

    E12. From which of the following geographical regions didyour enterprise engage external suppliers' ICT/ITspecialists during 2006?

    a) other EU Member Statesb) Non-EU Countries

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Outsourcing andOutsourcing and OffshoringOffshoring of ICT user skillsof ICT user skills

    E13. Were any business functions requiring usersof ICT performed by external suppliers (fully orpartly), during 2006?(optional)

    E14. Were any business functions requiring usersof ICT performed by suppliers in a foreign

    country (fully or partly), during 2006?(optional; Filter question)

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    EUROPEAN COMMISSIONEUROSTAT

    Directorate F: Social Statistics and I nformation SocietyUnit F-6: Info rmation Society and Tourism Statistics

    Information Society Statistics in the Internet:EUROSTAT website -> Themes -> Science and technology-> Data -> Information society statistics

    Outsourcing andOutsourcing and OffshoringOffshoring of ICT user skillsof ICT user skills

    E15. Which business functions (non-ICT) wereperformed by suppliers' ICT users in a foreigncountry? (optional)

    a) Sales and marketing, customer service

    b) Research and development, product designand engineering

    c) Other (non-ICT) business functions

    E16. Please indicate the geographical regions fromwhere you engaged business services requiring ICTusers during 2006 (optional)

    a) other EU Member States b) Non-EU Countries