NORLIZAH MATSHAH, KB. PA.AZAHAR CHE LATIFF, KB. PA.

FAKULTI PSIKOLOGI DAN PENDIDIKAN,UNIVERSITI MALAYSIA SABAH.

(INDUSTRIAL COUNSELLING)

PENGENALAN(INTRODUCTION)

Sinopsis (Synopsis) : Kursus ini memberi penerangan mengenai

keperluan dan kepentingan kaunseling industri yang merangkumi aspek-aspek kaunseling personalia, bimbingan dan perkembangan kerjaya, perancangan program, pekerjaan dan sumber maklumat pembelajaran, ‘performance appraisal’.(This course provides an explanation about the need and importance of industrial counseling covering aspects of personnel counseling, mentoring and career development, program planning, employment and educational information resources, ‘performace appraisal‘)

PENGENALAN(INTRODUCTION)

Sinopsis (Synopsis) : Ia juga meliputi faktor-faktor yang

berkaitan dengan kepuasan kerja, motivasi, kepemimpinan, komunikasi di antara pekerja dan ketua dalam industri dan pengendalian stres di tempat kerja.(It also covers related factors with job satisfaction, motivation, leadership, communication between workers and leaders in the industry and handling stress in the workplace)

Rasional Kursus(Courses Rationale)

Kursus ini bertujuan untuk (This course aims to);

1. Memberi penerangan mengenai keperluan dan kepentingan kaunseling industri.(Provide a description of the need and importance of industrial counseling)

2. Mendedahkan dan memberi kemahiran kepada pelajar tentang model-model kaunseling di tempat kerja.(Reveal and impart skills to students about counseling models in the workplace)

Rasional Kursus(Courses Rationale)

Kursus ini bertujuan untuk (This course aims to);

3. Memberi pengetahuan dan kemahiran kepada pelajar tentang praktis kaunseling tempat kerja.(To provide knowledge and skills to students about workplace counseling practice)

4. Memberi kefahaman kepada pelajar tentang kepentingan memahami isu-isu etika dalam kaunseling industri.(To provide understanding to students about the importance in understanding the ethical issues in industrial counseling)

Hasil Pembelajaran:(Learning Outcomes)

Di akhir pembelajaran, pelajar dapat : (At the end of the lesson, students will be able to:)

a.Menyatakan konsep kaunseling dalam industri dan pentingnya peranan kaunseling dalam organisasi.(State the counseling concept in industrial aspects and the important role of counseling in the organization)

b.Menganalisis aspek-aspek yang menjadi ciri utama dalam program kaunseling industri dan membuat satu perancangan program kaunseling industri.(Analyze which aspects become main featuresin industrial counseling program and make a program planning for industrial counseling)

Hasil Pembelajaran:(Learning Outcomes)

Di akhir pembelajaran, pelajar dapat : (At the end of the lesson, students will be able to:-)

c. Menerangkan proses dalam kaunseling industri dan menilai program kaunseling industri.(Describes process in the industrial counseling and evaluate the industrial counseling program).

d. Membezakan model-model yang boleh dikendalikan di tempat kerja.(Distinguish models that can be applied in the workplace)

KANDUNGAN KURSUSKANDUNGAN KURSUS(COURSE CONTENT)(COURSE CONTENT)

WEEKWEEK TOPICTOPIC DATEDATE

11Pengenalan Kepada Kursus Pengenalan Kepada Kursus ((Introduction to the Courses)Introduction to the Courses)

Kepentingan Kursus Kepentingan Kursus (Courses Rationale)(Courses Rationale)

Silibus Silibus ((SSyllabus)yllabus)

Perancangan Perjalanan Kursus Perancangan Perjalanan Kursus (Courses Planning)(Courses Planning)

12.9. 201412.9. 2014

22Memahami Kaunseling Tempat KerjaMemahami Kaunseling Tempat Kerja(Understanding Workplace Counseling)(Understanding Workplace Counseling)

Sejarah Tentang Kaunseling Tempat KerjaSejarah Tentang Kaunseling Tempat Kerja(History About Workplace Counseling)(History About Workplace Counseling)

Apakah Itu Kaunseling Tempat Kerja?Apakah Itu Kaunseling Tempat Kerja?(What Is Counseling In Workplace?)(What Is Counseling In Workplace?)

Kritikan-Kritikan Tentang Kaunseling Tempat Kerja Kritikan-Kritikan Tentang Kaunseling Tempat Kerja ((Criticisms About Workplace Counseling)Criticisms About Workplace Counseling)

19 .9.201419 .9.2014

33Keperluan Kaunseling Dan Peranan Kaunselor Di Keperluan Kaunseling Dan Peranan Kaunselor Di

Tempat KerjaTempat Kerja((Counseling Needs And Role Of Counselors In The Workplace)Counseling Needs And Role Of Counselors In The Workplace)

Keperluan Kaunseling Tempat KerjaKeperluan Kaunseling Tempat Kerja(Workplace Counseling Needs)(Workplace Counseling Needs)

Peranan Kaunselor Di Tempat KerjaPeranan Kaunselor Di Tempat Kerja(Role Of Counselors In The Workplace)(Role Of Counselors In The Workplace)

26.10.201426.10.2014

WEEKWEEK TOPICTOPIC DATEDATE

44Matlamat Kaunseling Tempat KerjaMatlamat Kaunseling Tempat Kerja(Workplace Counseling Goals)(Workplace Counseling Goals)

Keperluan Organisasi Keperluan Organisasi ((Organizational Needs)Organizational Needs)

Keperluan Klien Individu Keperluan Klien Individu ((Individual Client Needs)Individual Client Needs)

Keperluan Kaunselor Keperluan Kaunselor (Counselor Needs)(Counselor Needs)

3.10.20143.10.2014

55Memperkenalkan Kaunseling Dalam Organisasi Memperkenalkan Kaunseling Dalam Organisasi

((Introducing Counseling Organizations)Introducing Counseling Organizations)

Mendidik Organisasi Untuk Menerima Kaunseling Mendidik Organisasi Untuk Menerima Kaunseling ((Educate Organizations To Accept Counseling)Educate Organizations To Accept Counseling)

10.10.201410.10.2014

66Model-Model Kaunseling Di Tempat Kerja (I)Model-Model Kaunseling Di Tempat Kerja (I)(Counseling Models In The Workplace (I))(Counseling Models In The Workplace (I))

Model Berorientasikan KaunselingModel Berorientasikan Kaunseling(Counseling Oriented Model)(Counseling Oriented Model)

Model Model Brief-Therapy Brief-Therapy ((Brief-TherapyBrief-Therapy Model) Model)

Model Berfokuskan Masalah Model Berfokuskan Masalah (Focusing Problem Model)

 

17.10.2014

WEEKWEEK TOPICTOPIC DATEDATE

77Model-model Kaunseling Di Tempat Kerja (II)Model-model Kaunseling Di Tempat Kerja (II)(Counseling Models In The Workplace (II))(Counseling Models In The Workplace (II))

ModelModel Externally Based Externally Based ((Externally Based Externally Based Model)Model)

ModelModel Internally Based Internally Based ((Internally Based Internally Based Model)Model)

ModelModel Welfare Based Welfare Based ((Welfare Based Welfare Based Model)Model)

24.10.2014

88Model- Model Kaunseling Di Tempat Kerja (III)Model- Model Kaunseling Di Tempat Kerja (III)(Counseling Models In The Workplace (III))(Counseling Models In The Workplace (III))

Model Berorientasikan Kerja Model Berorientasikan Kerja ((Job Oriented Model)Job Oriented Model)

ModelModel Manager Based Manager Based ((Manager Based Manager Based Model)Model)

Model Perubahan Organisasi Model Perubahan Organisasi ((Organizational Change Model)Organizational Change Model)

Peperiksaan Pertengahan SemesterPeperiksaan Pertengahan Semester(Midterm Examination)(Midterm Examination)

31.11.2014

99Memulakan Kaunseling Di Tempat Kerja (I)Memulakan Kaunseling Di Tempat Kerja (I)(Starting Counseling In The Workplace (I))(Starting Counseling In The Workplace (I))

Persediaan Untuk Kaunseling Persediaan Untuk Kaunseling (Preparation For Counseling)(Preparation For Counseling)

Menilai Kaunseling Tempat KerjaMenilai Kaunseling Tempat Kerja(Evaluate Workplace Counseling)(Evaluate Workplace Counseling)

7.11.2014

WEEKWEEK TOPICTOPIC DATEDATE

10Memulakan Kaunseling Di Tempat Kerja (II)Memulakan Kaunseling Di Tempat Kerja (II)(Starting Counseling In The Workplace (I))(Starting Counseling In The Workplace (I))Mengkontrak Untuk Kaunseling Tempat KerjaMengkontrak Untuk Kaunseling Tempat Kerja(Contract For Workplace Counseling Work)(Contract For Workplace Counseling Work)Melibatkan Diri Dalam Kaunseling Tempat KerjaMelibatkan Diri Dalam Kaunseling Tempat Kerja(Participating In Workplace Counseling)(Participating In Workplace Counseling)Menamatkan Kaunseling Tempat KerjaMenamatkan Kaunseling Tempat Kerja(Terminating Workplace Counseling)(Terminating Workplace Counseling)

14.11. 2014

11Lima Peringkat Dalam Model Integratif Tentang Kaunseling Tempat KerjaLima Peringkat Dalam Model Integratif Tentang Kaunseling Tempat Kerja((Five Stages In Integrative Model About Workplace Counseling)Five Stages In Integrative Model About Workplace Counseling)Persediaan Untuk Kaunseling Tempat KerjaPersediaan Untuk Kaunseling Tempat Kerja(Preparation for Workplace Counseling)(Preparation for Workplace Counseling)PenilaianPenilaian (E(Evaluation)valuation)Mengkontrak/ Merujuk Mengkontrak/ Merujuk ((Contract / Reference)Contract / Reference)Melibatkan Diri Dalam Kaunseling Tempat KerjaMelibatkan Diri Dalam Kaunseling Tempat Kerja(Participating In Workplace Counseling)(Participating In Workplace Counseling)Menamatkan Kaunseling Tempat KerjaMenamatkan Kaunseling Tempat Kerja(Terminating Workplace Counseling)(Terminating Workplace Counseling)

21.11.2014

12 Isu-Isu Dalam Kaunseling Tempat KerjaIsu-Isu Dalam Kaunseling Tempat Kerja(Counseling Issues In The Workplace)(Counseling Issues In The Workplace)

StresStres (Stress)(Stress)

EtikaEtika (E(Ethics)thics)

Budaya Organisasi Budaya Organisasi ((Organizational Culture)Organizational Culture)

Gangguan Seksual Gangguan Seksual ((Sexual Harassment)Sexual Harassment)

Penyalahgunaan Dadah Penyalahgunaan Dadah ((Drug Abuse)Drug Abuse)

Buli Buli (Bully)(Bully)

28.11.2014

WEEKWEEK TOPICTOPIC DATEDATE

13 Latihan Dan Supervisi Untuk Kaunselor Tempat KerjaLatihan Dan Supervisi Untuk Kaunselor Tempat Kerja 5.12.2014

14 Menilai Kaunseling Tempat KerjaMenilai Kaunseling Tempat Kerja(Evaluate Workplace Counseling)(Evaluate Workplace Counseling)

Kegunaan Penilaian Kegunaan Penilaian ((Uses Of Evaluation)Uses Of Evaluation)

Menyimpan Rekod Menyimpan Rekod ((Keeping Records)Keeping Records)

Penilaian Penilaian (E(Evaluation)valuation)

Penilaian Formatif Dan Sumatif Penilaian Formatif Dan Sumatif ((Formative And Summative Evaluation)Formative And Summative Evaluation)

Metod-Metod Penilaian Metod-Metod Penilaian ((Evaluation Method)Evaluation Method)

12.12.2014

Buku Teks Dan Rujukan(Textbook And References)  

Adrian, C. (2003) Counseling in the workplace. New York: McGraw Hill.

Carol, M. (1996) Workplace counseling. London: Sage

Carol, M. & Walton, M. (2003) Handbook of counseling in organisastions. London: Sage

Workplace Counseling: developing the skills in managers. McGraw Hill,1996. ISBN 0077091523(pbk)

Counseling at the workplace by Norman C Hill, New York,McGraw Hill, 1981 ISBN 0070287856: 9780070287853

An introduction to workplace counseling: a practitioner's guide/ Loretta Franklin Author: Franklin. Loretta.d.2002 Publisher: Basingstoke, Hampshire: Palgrave Macmilla, C 2003

  

Summerfield, J. & Oudshoorn, L. 1995. Counseling in the workplace: Institute of personnel and Development

Bahan-bahan tutorial akan diberikan dari semasa ke semasa (Tutorial materials will be provided from time to time )

Strategi Penilaian:Strategi Penilaian: (Evaluation Strategy)(Evaluation Strategy)

Penilaian Kursus Adalah Seperti Berikut :Penilaian Kursus Adalah Seperti Berikut :

((Courses evaluation were as follows)Courses evaluation were as follows)

KomponenKomponen (Component)(Component) PemberatPemberat (Percentage)(Percentage)

Peperiksaan Akhir Peperiksaan Akhir (Final Examination) (Final Examination) 40% 40%

Peperiksaan Pertengahan Semester Peperiksaan Pertengahan Semester 20%20%

(Midterm Examination) (Midterm Examination) Tugasan Kumpulan 1 Tugasan Kumpulan 1 (Group Assignment 1-Poster)(Group Assignment 1-Poster)

15%15% Tugasan Kumpulan 2 ( Modul ) & Pembentangan Tugasan Kumpulan 2 ( Modul ) & Pembentangan

25%25%

(Group Assignment 2 (Module) & Presentation)(Group Assignment 2 (Module) & Presentation) JumlahJumlah (Total) (Total) 100%100%

PENILAIANPENILAIAN

Individu :Individu : Peperiksaan AkhirPeperiksaan Akhir

(40%)(40%) Peperiksaan Pertengahan semPeperiksaan Pertengahan sem

(20%) (20%) Kumpulan :Kumpulan : Tugasan 1 (Poster)Tugasan 1 (Poster)

(15%)(15%)

Tugasan 2 (Modul & Pembentangan)Tugasan 2 (Modul & Pembentangan)

(25%)(25%)

GROUP ASSIGNMENT 1 (Poster) - 15% TUGASAN KUMPULAN 1 (Poster) - 15%

Each group consisted of 5 students. (Setiap kumpulan terdiri daripada 5 orang pelajar)

Each group is required to visit a government or private organizations or statutory bodies and interviewing relevant officials or person involved in counseling work.(Setiap kumpulan dikehendaki melawat sebuah organisasi kerajaan atau swasta atau badan berkanun dan menemuduga pegawai- pegawai yang berkaitan ataupun yang terlibat dalam kaunseling tempat kerja)

Selection of the same place is PROHIBITED.(Pemilihan tempat yang sama adalah DILARANG)

Identify the issues that occur within the organization visited and ways of organization addressing those issues. View from the perspective of the organization, its employees and officers/counselors in the organization. Each group should make an assessment from the viewpoint of counseling in the workplace. The information obtained should be used for the purpose of Task 2 group (Module Development & Presentation). The presentation begins at week 9.(Kenal pasti isu-isu yang berlaku dalam organisasi yang dilawati dan cara- cara organisasi berkenaan menangani isu- isu tersebut. Lihat daripada perspektif organisasi, pekerja dan pegawai/ kaunselor dalam organisasi tersebut. Setiap kumpulan perlu membuat penilaian dari sudut pandangan kaunseling dalam tempat kerja. Maklumat yang diperolehi mestilah digunakan bagi tujuan Tugasan 2 berkumpulan (Pembinaan Modul & Pembentangan). Pembentangan bermula pada minggu ke 9)

Font 11, Tahoma, 1.5 spacing, no less than 20 pages.(Font 11, Tahoma, 1.5 spacing, tidak kurang daripada 20 muka surat)

SUDMISSION DATE ASSIGEMENT 1 WEEK 9 (10.11.14 – SUDMISSION DATE ASSIGEMENT 1 WEEK 9 (10.11.14 – 14.11.14)14.11.14)

GROUP ASSIGNMENT GUIDELINES FOR POSTER CONTENT (15%):-

Panduan Isi Kandungan Poster Tugasan Kumpulan (15%):-

1. Introduction (Organisation Background) - (2m)

1. Pengenalan (Latarbelakang Organisasi) - (2m)

2. Issues in the organization - (8 m)2. Isu dalam organisasi - (8 m)

i) Aspects/Perspective of Organizational

i) Aspek/Perspektif Organisasi

ii) Aspect/Perspective of Employee

ii) Aspek/Perspektif Pekerja

iii) Aspects/Perspectives of Officer/Counselor

iii) Aspek/Perspektif Pegawai/Kaunselor

iv) Aspects/Perspectives of Client (if relevant)

iv) Aspek/Perspektif Klien (pelanggan) jika relevan

 

3. Strategies to Address Such Issues (** Will be in touch with      Modules will be built up) - (3m)3. Strategi Menangani Isu Tersebut (**Akan berkaitan dengan Modul yang akan dibina) - (3m)

4. Conclusion (1m)4. Kesimpulan (1m)

5. References (1m)5. Rujukan (1m)

6. Appendix6. Lampiran

7. References (APA style) (2 marks)7. Rujukan (Gaya APA) (2 markah)

 SUDMISSION DATE ASSIGEMENT 1 SUDMISSION DATE ASSIGEMENT 1 WEEK 9 (10.11.14 – 14.11.14)WEEK 9 (10.11.14 – 14.11.14)

GROUP ASSIGNMENT 2 (MODULE & PRESENTATION) - 25% TUGASAN KUMPULAN 2 (M0DUL & PEMBENTANGAN) - 25%

Two things that need to be implemented: -Dua perkara yang perlu dilaksanakan:-

1. Module Development (15%)1. Pembinaan Modul (15%)

2. Module Presentation (10%)2. Pembentangan Modul (10%)

Each group consisted of 5 students similar from Task Group 1.

Setiap kumpulan terdiri daripada 5 orang pelajar yang sama daripada Tugasan Kumpulan 1.

Build up counseling modules of organization (individual/group).

Bina modul kaunseling organisasi (individu/kelompok).

Development of this module is consistent with the information obtained from Task Group 1.

Pembinaan modul ini adalah selaras dengan maklumat yang diperolehi daripada Tugasan 1 Berkumpulan.

GROUP ASSIGNMENT 2 (MODULE & PRESENTATION) - 25% TUGASAN KUMPULAN 2 (M0DUL & PEMBENTANGAN) - 25%

Development of this module must be used Spiritual or Development of this module must be used Spiritual or Conventional Counseling Approach to overcome Conventional Counseling Approach to overcome problems/issues in organizations counseling such as:problems/issues in organizations counseling such as:

Pembinaan modul ini mestilah menggunakan Pendekatan Kaunseling Spiritual atau Pembinaan modul ini mestilah menggunakan Pendekatan Kaunseling Spiritual atau Konvensional bagi mengatasi masalah/isu dalam kaunseling organisasi seperti :Konvensional bagi mengatasi masalah/isu dalam kaunseling organisasi seperti :

Stress/PressureStress/Pressure ((Stress/Tekanan)Stress/Tekanan)

Ethical Issues Ethical Issues ((Isu Etika) Isu Etika)

BurnoutBurnout Sexual Harassment Sexual Harassment ((Gangguan Seksual)Gangguan Seksual)

Organizational Culture Organizational Culture (Budaya Organisasi)(Budaya Organisasi)

Drug Abuse Drug Abuse (Penyalahgunaan Dadah)(Penyalahgunaan Dadah)

BullyBully (Buli)(Buli)

Mental Health/Psychological Mental Health/Psychological (Kesihatan Mental/Psikologikal)(Kesihatan Mental/Psikologikal)

And etc relevant to workplace organization And etc relevant to workplace organization

((Dan sebagainya yang relevan tentang organisasi tempat kerja)Dan sebagainya yang relevan tentang organisasi tempat kerja)

Registration for group assigement 1 and 2 will be conducting in the second week in the tutorial classes along with trainers.

Pendaftaran bagi tugasan kumpulan 1 & 2 bolehlah dijalankan pada minggu kedua di dalam kelas tutorial bersama dengan tenaga pengajar masing-masing.

STATING PRESENTATION WEEK 9 STATING PRESENTATION WEEK 9

(10.11.14 – 14.11.14)(10.11.14 – 14.11.14) SUDMISSION DATE ASSIGEMENT 2 WEEK SUDMISSION DATE ASSIGEMENT 2 WEEK

10 (17.11.14 – 21.11.14)10 (17.11.14 – 21.11.14)

PERANCANGAN KELAS TUTORIALPERANCANGAN KELAS TUTORIALNO MINGGU/

WEEKTOPIC/ACTIVITIES

1. 1 Tutorial registeration

2. 2 Group Assignment Formation

3. 3 Discussing on distribution of Jobs/Scopes among members in a group.

4. 4 Field work

5. 5 Field Work

6. 6 Fieldwork/Library Works(Search for references, appropriate materials for the assignments)

7. 7 Discussing on the informations/data gathered from field & library works.Preparing posters/Modul

8. 8 Discussing on the informations/data gathered from field & library works.Preparing posters/Modul

9. 9 Posters send to be printed & sudmissionModul to be ready & presentation

10. 10 Presentation & modul sudmission

11. 11 Presentation

12. 12 Presentation

13. 13 Presentation

14. 14 Revision