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7/27/2019 144106202-SD-Manual PDF
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SALES AND DISTRIBUTION EXCISE PP
No
ReceivesEnquiry
Record Enquiryin register
Send Enquiry review format withCustomer requirement to PPC and QC
PP
checkcapability
Send RegretLetter
Prepare the quotation and send toclient
Negotiation(Price, Delivery,payment)
P
checkPossibility
No Send RegretLetter
Send revised Quote
Follow up for Order
Order
ReceivedY/N
No Quote Data
Send order review format withCustomer requirement to PPC and QC
PP
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For Documents : Please refer Story Board
Send order confirmation andProforma invoice to customer
Order Amendment
Y/N
Check withPPC/QC
Send Revised Order Confirmationto Customer
Prepare Export ocument,PI,Excisepkl,Excise rep.
PP
Followup for L/C Advance, track of
production schedule
Prepare Container requirement andsend to logistic department
WeekDespatch
Prepare Exciseinvoice,ARE1,deli
very Challan
Online Submission of Documentto Customs Govt.
Sending Commercial Documents toHead Office,for preparing further
documents and submiting to Bank
Send shipment adviceto Customer
No
B17 duty amount
debited,RG-1 qty
Receive Proff of Export
B17 duty amountCredited
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QA
QA
QA
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QA
lyPlan
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SOP Name : Sales Process
SOP Number : 001
Scope Of SOP : Sales Process covers E
Steps Involved :
Sr no. Step
1) Genaration of enquiry
2) Review Of Enquiry
3) Preparation of Quotation/Offer
4) Subbmission Of Quote/Offer
5) Follow up for Order
6) Rejected Quotation Analysis
7) Receipt Of Order
8) Review Of Order
9) Sending Order Confirmation & Proforma
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10) Order Amendments/Cancelation
11) Follow for Advance/LC
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quiry, Quotation & Order confirmation
Operation
Ensure that the enquiry is complete in all respect, if
incomplete ask customer to send complete enquiry. Note
the enquiry in enquiry register.
Send enquiry with enquiry review format to PPC and
Quality department for study. If this is not executed then
regret letter is send to customer.We keep the details of
regreated enquiries for further analysis.
Prepare the quotation, While preparing quotation see
enquiry review done by PPC & QA,take price as per the
price calculetion sheet. Send quote to customer/Agent.
Send the Offer to customer through e-mail.or Fax,Verbal
Follow up is done via email, Telephone,Fax. Discuss with
heads for the price negotiation.Negotiation is done
(Price,Payment Term,Delivery) Revised Quote send to
Customer
If the quotation is rejected, analyse the quotation and find
out reason for the rejection. Note the analysis in enquiry
register.(ie. To find out the reasons Why we are not getthe order)
Ensure that the Order is complete in all respect as per the
quotation given, if incomplete ask customer to send
complete order. Note the order no in enquiry register.
Send Order with Order review format to PPC and Quality
department for study. If this is not executed then regret
letter is send to customer.We keep the details of
regreated Orders for further analysis.
After review of order by PPC & QA ,Order confirmation is
prepared on the basis of order received from customer.
Where we have to enter Item wise details and Order
specifications like Cont. Type, Packing condition,T.C.
Type,Shipping Mark., other cert., order review details by
Qc and PPC,Destination etc.
Written By : Marketing Department
Date : 28.11.2009
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After sending the order confirmation to customer some
times customer need the changes in the Existing PO
(change in payment,item,Delivery etc). Send
changed/canceled order with order amendment format to
QA & PPC department.Make change if possible and send
revised order confirmation to customer. Otherwise Cancel
the order. As per the payment condition given to customer follow up
for the advance or L/C before shipment of Goods.
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Standard Operating Procedure For Preparing Enquiry/Quotation/Order.
Organizational Structure:Organizational elements are structures that represent the legal and/or organizational vie
Organizational structure comprises:• Sales organization :
• Is responsible for distributing goods and services
• Is responsible for negotiating sales conditions
• Carries out each business transaction
• Every sales organization stands for a selling unit in the legal sense, bein
• Regional subdividing of the market can also be carried out with the help
• Is represented in the SAP by a four digit code
• Distribution Channel :
• Are the means through which the sales materials reach the customer
• Include - Retail trade, Wholesale trade, Direct Sales etc.
• Is represented in SAP by a two digit code
• Division :
• Is used to segment a business into product lines
• Allows you to make customer-specific agreements like Partial deliveries,
• Is represented in SAP by a two digit code
• Sales Area
• Is a combination of sales organization, distribution channel and division?
• Most of the SD transactions and analysis is done for a sales area.
• Shipping Points
• Is a fixed location responsible for scheduling and processing deliveries to
• A delivery is always carried out by one shipping point only.
• The shipping point depends on the - Delivering plant, Type of shipping (f • Is represente y a our igit co e in SAP
11 - RMD 28" , 12 - Flanges , 13 - GFM & Pipe , 14 - Press , 15 - Profile & section ,21 - SMS2 , 22 - WRM
HR , 23 - Ann & Pick (HRAP) , 24 - RMD-G2 , 25 - VSD-Wire , 31 - SMS1 , 32 - RMD-18" Val , 33 - VIED ,
VIED (Man) , 52 - VSD - Fasteners , 53 - Profiles & section(Man)
Divisions
Client
Company Code (1000-VPL)
10-Dometic 20-Export
1000-Viraj
Profiles Ltd.
Distribution Channels
Sales Organisations
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Transaction Code : VA11 --> Create
VA12 --> Change
VA13 --> Display
Menu Path :
Logistics----> Sales and Distribution ----> Sales ---> Inquiry ----
Step I Enter transaction code VA11
You can go to particular transaction through path as above
Screen 1
11EX - RMD 28"-EX , 12EX - Flanges-EX , 13EX - GFM & Pipe-EX , 14EX - Press-EX , 15EX - Profile & sectio
,21EX - SMS2-EX , 22EX - WRM -HR-EX , 23EX - Ann & Pick (HRAP)-EX , 24EX - RMD-G2-EX , 25EX - VSD-
EX , 31EX - SMS1-EX , 32EX - RMD-18" Val-EX , 33EX - VIED-EX , 51EX - VIED (Man)-EX , 52EX - VSD
Fasteners-EX , 53EX - Profiles & section(Man)-EX
11DO - RMD 28"-DO , 12DO - Flanges-DO , 13DO - GFM & Pipe-DO , 14DO - Press-DO , 15DO - Profile
section-DO ,21DO - SMS2-DO , 22DO - WRM -HR-DO , 23DO - Ann & Pick (HRAP)-DO , 24DO - RMD-G2-
25DO - VSD-Wire-DO , 31DO - SMS1-DO , 32DO - RMD-18" Val-DO , 33DO - VIED-DO , 51DO - VIED (M
DO , 52DO - VSD - Fasteners-DO , 53DO - Profiles & section(Man)-DO
11DE - RMD 28"-DE , 12DE - Flanges-DE , 13DE - GFM & Pipe-DE , 14DE - Press-DE , 15DE - Profile & se
DE ,21DE - SMS2-DE , 22DE - WRM -HR-DE , 23DE - Ann & Pick (HRAP)-DE , 24DE - RMD-G2-DE , 25D
VSD-Wire-DE , 31DE - SMS1-DE , 32DE - RMD-18" Val-DE , 33DE - VIED-DE , 51DE - VIED (Man)-DE , 5
VSD - Fasteners-DE , 53DE - Profiles & section(Man)-DE
Shipping Point
Sales Area
1000
10 20
11,12,13,1
4,15,21,22,
23,24,25,3
1,32,33,51,
52,53
11,12,13,1
4,15,21,22,
23,24,25,3
1,32,33,51,
52,53
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Screen 2 :
20 - Expor 10 - Dome
ZEIN - ExportZDIN - Domestic
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Screen 3
Note : For field help use key F4
Fill all Information as per your requirement and press Enter Key
Press F4 for customer selection
Press F4 for ship to party selection
Enquiry NO.
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Screen 4
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Screen 5
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VPL Exp. Inquiry 10000008 has been saved
Message no. V1311
After Approval from Quality Assurance department you can go for Quotation
(For change and Display Of enquiry you can follow same instructions by using tran. Code V
Step II Create Quotation With reference to Enquiry
Transaction Code : VA21 --> Create
VA22 --> ChangeVA23 --> Display
Menu Path :
Logistics----> Sales and Distribution ----> Sales ---> Quotation
Screen I
ZEQT - ExportZDQT - Domestic
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Screen II
10
11121314152122232425313233515253
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Screen III
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Screen IV
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Screen V
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Screen VI
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VPL Exp. Quotation 20000606 has been saved
Message no. V1311(For change and Display Of enquiry you can follow same instructions by using tran. Code V
Step III How to take Quotation printout
Transaction Code : VA22 --> Change
Menu Path :
Logistics----> Sales and Distribution ----> Sales ---> Quotation
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Step IV Create Order With reference to Quotation
Transaction Code : VA01 --> Create
VA02 --> Change
VA03 --> Display
Menu Path :
Logistics----> Sales and Distribution ----> Sales ---> Order -----
Screen I
ZEXP - ExportZDOM - Domestic
2010
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1112131415
2122232425313233515253
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VPL Direct Export 30006827 has been saved
Message no. V1311
(For change and Display Of enquiry you can follow same instructions by using tran. Code V
Step V How to take order confirmation printout
Transaction Code : VA02 --> Change
Menu Path :
Logistics----> Sales and Distribution ----> Sales ---> Order -----
sele
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s of an enterprise and form a framework that supports all business activities.
responsible, for example, for product liability and other recourse claims made by custom
of sales organizations
pricing agreements, special payment terms etc.
customers, as well as replenishment deliveries to your own warehouses.
or example, train, truck) ,Loading equipment necessary
-
51 -
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> Create-VA11
n-EX
-Wire
-
&
O ,
an)-
tion-
E -
2DE
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t inquirystic inquiry
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11 RMD 28"12 Flange13 GFM & Pipe14 Press15 Profiles & Section
21 SMS222 WRM-HR23 Ann & Pick (HRAP)24 RMD-G225 VSD-Wire31 SMS132 RMD-18" Val33 VIED51 VIED (Man)52 VSD - Fastners53 Profile&Section(Man)
Enquiry date
Validity date from to
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In configured materils we have to enter classification values. Customer characteristics& Production characteristics. We have to enter only customer charactersFor entering the customer characteristics clickthis button,
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Production Characteristics
Customer Characteristics, You have to enter only customer Characteristics.You can take help (F4) for enteringcustomer Characteristics
After adding the customer characteristics click on thisbutton and save
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12 & VA13)
-----> Create-VA21
-
After filling below detailsClick on the create withreference
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-- Domestic Quote
RMD 28"FlangeGFM & PipePressProfiles & SectionSMS2WRM-HR Ann & Pick (HRAP)RMD-G2VSD-WireSMS1RMD-18" ValVIEDVIED (Man)VSD - FastnersProfile&Section(Man)
Enter the enquiry no : 10000008 and
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To add Quote price double click on the item line andgo to condition tab select price condition ZPRO andadd the quote price here u can add rate per unit details
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see e nex screen
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To add texts like port, description,country,shipping mark, loadingport,Material description,packing, Finaldestination.
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After adding the textssave the document
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22 & VA23)
-----> Change-VA22
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> Create-VA01
- Export Quote- Domestic Quote
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RMD 28"FlangeGFM & PipePressProfiles & Section
SMS2WRM-HR Ann & Pick (HRAP)RMD-G2VSD-WireSMS1RMD-18" ValVIEDVIED (Man)VSD - FastnersProfile&Section(Man)
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To add Order price double click on the item line andgo to condition tab select price condition ZPRO andadd the quote price here u can rate per unit details
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see the next screen
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To add texts like port, description,country,shipping mark, loadingport,Material description,packing, Finaldestination.
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After adding the textssave the document
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02 & VA03)
Change-VA02
ct Issue output
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rs.
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Create Enquiry/ QC Approval
Path
Logistics----> Sales and Distribution ----> Sales ---> Inquiry -----> Create-VA11
VPL Dom. Inquiry 10000089 has been saved
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Without approval of QC you can't go for quotation
How to give QC approval
1) Change Enquiry Document VA12
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Waiting for Approval
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Save the Document
After this you can Quote the enquiry
Approved
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Create Quote
Path
Logistics----> Sales and Distribution ----> Sales ---> Quotation -----> Create-VA21
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Create Order
Path
Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01
Here the procedure for Domestic,Deemed and export Sale is Same in this case you have change the S
For Domestic Sales -- > ZDOM
For Export Sales -- > ZEXP
For Deemed Export Sales -- > ZDEXP
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To add output
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To see output
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ales Type only
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Create Contracts
Path
Logistics----> Sales and Distribution ----> Master Data ---> Agreements-----> Con
Choose Contract Type - ZCQ
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Save , one contract no is generated by system use this no while entering the order against the contract
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2) Create Order - VA01
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When you add the second order the contact automatically updates the order Qty 25 (50 - order 1 Qty 2
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racts --->Create VA41
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)
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Shipment Single Order
Steps in Shipment
1) Create Outbound Delivery
2) Post Goods Issue
3) Billing
4) Excise Invoice
1) Create Outbound Delivery
Path
Logistics----> Sales and Distribution ----> Shipping and Transportatio ---> Out bound Delivery --->Create ---> Singl
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Give the picking Quantity here eg.
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Select the item line and add partial qty eg 2
Select the Packing Material and click (eg Bundle). Savethe Out bound delivery. For PGI tran VL02N then click ontab PGI
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3) Billing
Path
Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create
Here add outbound delivery no and enter
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4) Excise Invoice ,90000320
Type command : /nj1iln -> you will see new menu bar
Path
Indirect Tax ---> Sales/Outbound Movement ---> Excise Invoice ---> For Sales Order ---> J1ILN- Outgoin
Click on Tab - From Billing
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save
To print Excise Invoice
J1ip
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Document- VLO1N with ref. sales order
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5 Ton
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g excise invoice create/change
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Consignment Sale
Steps in Consignment Sale
1) Consignment Fill Up
A) Create a order in the name of Agent
B) Select Order Type ZKB-consignment fill up
C) Create Outbound Delivery and PGI
D) Create Billing here select billing type as ZKB
In billing use sales type - zedp proforma invoice
E) Create Excise invoice and despatch the goods
F) The material at Agent's ware house is Viraj's asset, Agent pay Viraj after selling the goods to othe
2) Consignment Issue
A) Create a order in the name of Agent
B) Select Order Type ZKE-consignment Issue
C) Create Order of Quantity sold by Agent
D) Create Out bound delivery and PGI
E) Create Billing and Posting of Billing to Account.F) Posting of Billing to account is done after receiving the bill from agent
1) Consignment Fill Up
Path
A) Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01
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B) Create Outbound DeliveryPath
Logistics----> Sales and Distribution ----> Shipping and Transportatio ---> Out bound Delivery --->Create ---
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PGI ----> VL02N
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C) Billing
Path
Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create
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Billing Document 90000333 has been saved
D) Excise Invoice
Type command : /nj1iln -> you will see new menu bar
Path
Indirect Tax ---> Sales/Outbound Movement ---> Excise Invoice ---> For Sales Order ---> J1ILN- O
Click on Tab - From Billing and add billing no
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2) Consignment Issue
A) Create a order in the name of Agent
B) Select Order Type ZKE-consignment Issue
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D) Create Out bound delivery and PGI
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For PGI - VL02N
E) Create Billing and Posting of Billing to Account.
Path
Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create
Here add outbound delivery no and enter
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Posting of Billing to Account ---> VF02
Add BillingClick on Ico
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1) Consignment Pick up- Material pick up from agent
Steps
A) Make consignment Pick up order in the name of Agent
B) Select Order Type ZKA, mention the order reason - ie Poor Quality etc., remove credit limit from deli
C) Add the quantity to return back from Agent, Out bound delivery
D) After making Outbound delivery the stock from Agent reduces and Excise duty reverse takes place,
A) Make consignment Pick up order in the name of Agent
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Out Bound Delivery - VL01N
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For PGI - VL02N
2) Consignment Return- Material return from customer via Agent
Steps
A) Make consignment return order in the name of Agent
B) Select Order Type ZKR, mention the order reason - ie Poor Quality etc., remove credit limit from deliC) Add the quantity to return back from Agent, Out bound delivery
D) Reverse Billing
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C) Add the quantity to return back from Agent, Out bound delivery - VL01N
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For Post Goods Receipt --- > VL02N
D) Reverse Billing - VF01
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party
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utgoing excise invoice create/change
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Document no andn
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ery Block
also agents account updates
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ery Block
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Job Work
Steps in Job Work
1) Receive Material Receipt For Job Work
2) Create Partial/Full Delivery
3) Create Out bound Delivery
4) Create Billing
1) Receive Material Receipt For Job Work
Path
Logistics----> Sales and Distribution ----> Master Data ---> Agreements-----> Contracts ----> Creat
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2) Create Partial/Full Delivery
Path
Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01
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Here you can make full delivery or partial delivery eg. 20mt material is ready you can send this to customer, rest 30mt in second lot
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2) Create Out Bound Delivery - VL01N
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For PGI - VL02N and click on Post goods Issue
Outbound Delivery 80000449 has been saved
4) Create Billing - VF01 -----> add outbound delivery no and save
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VA41
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Scrap Sale
Steps in Scrap Sale
1) Create order - (order of material to be sale)
2) Create Billing
3) Create Excise Invoice
1) Create order - (order of material to be sale)
Path
Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01
Choose Sales Type - ZSS
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2) Create Billing In scrap sale we not doing outbound delivery because we are not maintaining
Path
Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create
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Document 90000340 saved
4) Excise Invoice
Type command : /nj1iln -> you will see new menu bar
Path
Indirect Tax ---> Sales/Outbound Movement ---> Excise Invoice ---> For Sales Order ---> J1ILN- O
Click on Tab - From Billing
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tock of Scrap
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utgoing excise invoice create/change
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Debit/Credit Memo
Steps
1) Create order - (order of material for which you are creating debit/credit memo)
2) Create Billing
1) Create order -
For Debit memo choose order type as - ZDR
For Debit Credit choose order type as - ZCR
Path
Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01
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2) Create Billing
Path
Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create
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Document 90000343 saved
Note : For creadit memo use similar steps , only change is the order type ZCR
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Returns (Domestic/Export)
Steps
1) Create order return material
2) Create Delivery receipt
2) Create Return Billing
1) Create order return material
Select order Type ZDRE
For Domestic Material Return Use distribution channel Domestic
For Export Material Return Use distribution channel Export
Path
Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01
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2) Create Delivery receipt
Path
Logistics----> Sales and Distribution ----> Shipping and Transportatio ---> Out bound Delivery --->Create ---
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Returns Delivery 84000043 has been saved
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Combine Order Shipment
Shipment of two different orders of same customer
1) Make/select two order
Sales and Distribution --- > Sales ---> Order ---> VA01 Create
Suppose there are two orders 488 and 489 of same customer then how shipment takes place see the procedur
1) Collective Processin of Delivery
Path
Sales and Distriobution ----> Shipping and transportation --->Out bound Delivery ---> Create ---> Collective proc
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You will get here combine delivery Document no. Use this no.and do PGI
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essing of delivery Due for del.---> VL10A or VL10C
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Shipment From Ware House
Steps in Shipment
1) Create order for the following process order is required
2) Create Outbound Delivery
3) Create Transfer Order
4) Confirm Transfer Order
5) Post Goods Issue
6) Billing
7) Excise Invoice
1) Create order
These two additional Steps We have to do Rest things are same asusual shipment.
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1) Create Outbound Delivery
Path
Logistics----> Sales and Distribution ----> Shipping and Transportatio ---> Out bound Delivery --->Create ---
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3) Create Transfer Order : VL02N or you can go the screen by LT03 transaction
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Transfer order 0000020279 created
4) Confirm Transfer Order
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Transfer order 0000020279 confirmed
5) Post Goods Issue
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After this you have to do billing and excise invoice
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clik on save button
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Combine Delivery Shipment
Shipment of two different delivery of same customer
1) Make two Orders
2) Make two delivery
3) P.G.I.
4) Combine Billing
5) Excise Invoice
1) Make/select two order
Sales and Distribution --- > Sales ---> Order ---> VA01 Create
Suppose there are two orders 767 and 768 of same customer then how shipment takes place see the p
2) Make/select two delivery - VL01N
Suppose there are two delivery 80000609 and 80000610 of same customer then how shipment takesmake PGI of respective delivery.
3) Combine Billing - VF04
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select delivery nos. and click on
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select these delivery and click on
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Go to tran VF02 and give the billing no you will see the following combine billing
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rocedure
lace see the procedure
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How to lock the item
Go to item in order double click, go to tab schedule lines
In delivery block column give reason
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Suppose you have 10 mt order for thick wire and you want to deliver 5 mt out of 10 mt
for this purpose while making delivery you have to change delivery qty 5 mt and picking qty 5 m
(by default the total order qty comes in place of delivery qty ie 10 mt)
To change entry setup eg decimal place, date format
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t
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Create Billing VF01
How to add the freight and insurance in billing first go to header level
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CLICK ON THIS ICON
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Inter Unit Transfer/Captive Transfer
In inter unit transfer Receiving plant is Buyer and supplying plant is seller.
For example the WRM plant wants Billets from SMS2 the steps are as below
1) WRM plant makes the stock transfer order
2) SMS plant makes outbound delivery as per the STO
3) SMS makes billing
4) Excise Invoice
5) Goods received by WRM
1) STO (Stock transfer Order)
Path : Logistic System ----> Material Mgmt. ----> Purchasing ----> Purchase Order --->Create----> ME21
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Save
Inter Unit created under the number 4500000389
Message no. 06017
1) Create Outbound Delivery
Path
SD ---> Shipping and Transportation ----> Outbound Delivery ---> Create -----> Collective Processing o
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Slect the line 4
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Slect the two line
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Sele
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Select this document (out bound delivery no.)and do picking,billing and excise invoice as usualprocess
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N
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f documents due for delivery ---> VL10G-Sales Order and PO
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500000389 and click on background
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500000389 and click on View Log
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ct the line and click on tab Document
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Reports List
SR.NO. PRINTING REPORTS
1 Country wise Quotation given and status
2 Monthly Customer wise sales order booking details
3 Monthly gradewise order booking,sales,pending with amount
4 Currency Wise order Booking Summary5 List of customer's - order not received from last 3 months
6 Order Wise despatch Details
7 Status of Customer's order - Summary
8 Country/Party wise monthly Booking order summary
9 Customer Wise Pending Slaes Order
10 Country/Party wise monthly pending order summary
11 Currency Wise pending order Summary
12 Monthly container despatch details with amount
13 Monthly Customer/agent/country wise sales report
14 Customer/Agent Address - lables
15 Customer list with Agent name
16 MIS report country/Year/Product wise order booking report17 ITEM WISE DESPATCH DETAILS
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Name