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2/30

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3/30

0

0

1

0

1

50

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4/30

0

0

2

0

2

50

Tyson Jung

Boston University

International Journal of Revenue Management

IJRM

ExcelSPSSAmos

UCINETSNA

757575

76 77

89

9596

97

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5/30

0

0

1

0

1

50

7/28/2019 1ft1 50

6/30

1

2

1

01 2

02 6

03 10

04 14

05 18

06 2207 26

08 30

09 34

10 38

11 42

12 46

13 50

14 5415 58

16 62

17 80:20 66

18 70

19 74

20 78

21 82

22 4P 8623 90

24 94

25 98

26 102

27 106

28 110

29 114

30 118

31 122

32 12633 130

34 134

35 138

36 142

37 146

38 150

39 154

40 15841 162

42 166

43 170

44 XY

Z 174

45 178

46 182

47 18648 190

49 2.0 194

50 198

CONTENTS

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00202

50

Oxford Dic t iona ry o f Bus iness and

Managementbureaucracy

Warren G. Bennis

1968 Philip SlaterThe

Temporary Society

Ad hoc

adhocracy adhoc cracy

01 Adhocracy

adhocracy

1450 1920

Alvin Tofer, 1970

7/28/2019 1ft1 50

8/30

00303

01

1970

Alvin Toffler

Future Shock

Henry Mintzberg

1979

The Structuring of Organization

22

The machine bureaucracy

1968 2004Web 2.0

7/28/2019 1ft1 50

9/30

00404

50

The professional bureaucracy

e n t r e p r e n e u r i a l

startup

Charles Handy

1989The Age

of Unreason

core work

force

contractual fringe

flexible labor

Charles Handy, 1999

Henry Mintzberg, 1979

7/28/2019 1ft1 50

10/30

00505

01

IT

In Search of Excellence

Robert Waterman 1990

7/28/2019 1ft1 50

11/30

00606

50

Balanced scorecard

1992 Robert S. Kaplan and David Norton

financial perspective

02 Balanced scorecard

1990

1965 1985

David Norton, 2001

7/28/2019 1ft1 50

12/30

00707

02

customer perspective

The business process perspective

1990 1992

1,000

40%

19842005

Financial Times 25

BSCol

2001

The Strategy-Focused Organization

strategy

map

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13/30

00808

50

The learning and growth perspective

David Norton, 2001

David Norton, 2001

7/28/2019 1ft1 50

14/30

7/28/2019 1ft1 50

15/30

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16/30

0

1111

03

BAA

AscotWimbly

1970 1985 2004

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0

1

2

1

2

50

Daniel Livinthal

Nicolal Slggelkow, 2006

Benchmarking Plus

-

-

-

-

-

-

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0

1

3

1

3

03

Michael Porter

7/28/2019 1ft1 50

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0

1

4

1

4

50

red oceanblue

ocean

INSEAD 2004

-

04 Blue ocean strategy

W. Chan Kim and Renee

Mauborgne

W. Chan Kim and Renee

Mauborgne, 2005

1450 1924 1965

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20/30

0

1

5

1

5

04

Cirque du Soleil 1984

Pret a MangerCurvesJC Decaux1960

value innovation

1979 1980 2004

Clayton

Christensen

The Innovators Dilemma

Linux

7/28/2019 1ft1 50

21/30

0

1

6

1

6

50

1.

Netjets

Home Depot

QB Home

Swatch

2.

3.

Callaway

4.

-

-

W. Chan Kim and Renee

Mauborgne, 2005

W. Chan Kim and Renee

Mauborgne, 2005

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01818

50

Boston Consulting Group Matrix, BCG Matrix

Bruce Henderson

strategic business unit, SBU

05 Boston matrix

Marlon Brando

/

Bruce Henderson, 1970

1920 1965

7/28/2019 1ft1 50

24/30

01919

05

10% 40% 20%0.25

400%4.0

22

cash cows

1966 1968

7/28/2019 1ft1 50

25/30

02020

50

star

dogs

quest ion marks problem

child

Bruce Henderson, 1970

General Electric

22

GE grid 33

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26/30

02121

05

1970

1970

Bruce Henderson, 1970

7/28/2019 1ft1 50

27/30

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0

2

3

2

3

06

1979 1990 1993

1996

BPR Readiness

Assessment Guide

Michael Hammer, 2003

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29/30

0

2

4

2

4

50

IBM

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- 1063394

(02)2705-5066 (02)2706-6100

http://www.wunan.com.tw

wunanwunan. com. tw

01068953

/6 (04)2223-0891 (04)2223-3549

/290

(07)2358-702 (07)2350-236

20137

2 80

50-

. .

, 2013.07

.

50 management ideas : you really

need to knowISBN 978-957-11-7152-4 ()

1.

494 102010351

1FT1

50

50 MANAGEMENT IDEAS YOU REALLY NEED TO KNOWby EDWARD RUSSELL-WALLINGCopyright: 2007 BY EDWARD RUSSELL-WALLINGThis edition arranged with Quercus Editions Limitedthrough Big Apple Agency, Inc., Labuan, Malaysia