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ufndrphffdn takt tkil&

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wd wkft) kfn wadtadr wd ndohnd t` w`rl t`wkrns takt vhsh`f& Wd okf f`

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ekn p`ihohds kfn pr`p`sd edttdr p`ihohds& Wd fddn t` gdt `rgkfhsdn) euhin

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_upp`rtdn Ihvhfg&Kfn wakt k j`jdft&

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sdourhthds&

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pd`pid& A`wdvdr wd kis` fddn t` sdd tahfgs f`w * t` ndvdi`p `ur okpkohty

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wakt `pp`rtufhthds kfn rhsls ihd kadkn&

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5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

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wdii prdpkrdn t` o`fbr`ft tad buii rdkihty `b `ur shtukth`f&

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hfsthtuth`fs& @fd `b `ur koahdvdjdfts aks eddf takt) t`nky) tad i`fg*stky

hfsthtuth`fs) krd f`w oi`sdn& A`wdvdr) `fd `b `ur ourrdft bkhihfgs hs takt)

t`nky) ;;)=== pd`pid whta idkrfhfg nhouithds krd ihvhfg hf fdwprhvktd

hfsthtuth`fs& Hf bkot ht i``ls ihld wd krd spdfnhfg ke`ut tad skjd j`fdy takt

wd usdn t` spdfn `f tad hfsthtuth`fs `f ke`ut `fd shxta `b tad pd`pid&

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aks f`t eddf `ur `fiy bkhiurd& Ikrgdiy wd rdpikodn ikrgd hfsthtuth`fs whta

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5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

4

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Ht hs f`t wkiis takt jkld kf hfsthtuth`f& Hfsthtuth`fs krd aujkf systdjs `b

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stkfnkrns takt krd `drdn ey s`ohdty hf pikod `b rdki vkiuds&

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`r ursdivds&

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

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5& _ddHFG @ur_dIRd_ K_

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whii jdkf j`vhfg edy`fn tad rdstrhotdn j`ndis kfn s`iuth`fs pr`vhndn

ey jkfy o`jjufhty sdrvhods& Ht jdkfs edhfg ohthzdfs kfn supp`rthfg dkoa

`tadr ks ohthzdfs&

Whta`ut k n`uet) tad ihvds `b jkfy pd`pid whta idkrfhfg nhouithds krd

f`w juoa edttdr takf tady `fod wdrd& Eut jkfy `b us lf`w takt t`` jkfy

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dxhehihty kfn t`` ihttid `pp`rtufhty t` dxdrohsd `ur eksho aujkf rhgats& B`r

jkfy pd`pid tad sah t` o`jjufhty sdrvhods wks tad dquhvkidft `b j`vhfg

t` k fdw hfsthtuth`f * eut `fd whta`ut k pkrl&

Hf bkot) wd fn takt tad bkhiurd t` dfn tad usd `b hfsthtuth`fs) kfn k gr`whfg

ndpdfndfod `f prhvktd hfsthtuth`fs) aks kis` eddf pkrthkiiy okusdn ey tad

ihjhtkth`fs `b ta`sd o`jjufhty hfsthtuth`fs& Ht turfs `ut takt hb y`u bkhi t`

`dr pd`pid dxheid) pdrs`fkihsdn supp`rt) hb y`u o`ftr`i pd`pid kfn n` f`t

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pikodjdfts !k a`rrheid) eut rdvdkihfg) w`rn( erdkln`wf kfn pd`pid krd tadf

sahdn burtadr kfn burtadr kwky br`j tadhr a`jds kfn o`jjufhthds&

H rdodftiy okjd kor`ss k stkrliy a`fdst pdrspdothvd `f tad r``t okusd `b

tad hfsthtuth`fki rdsp`fsd `b tad adkita kfn s`ohki okrd systdj) ey tad

psyoahktrhst U N Ikhfg3

Ht hs f`t dksy& Wakt n` wd n` wadf wd n`ft lf`w wakt t` n`0 H wkft takt guy

`ut `b shgat) `ut `b s`ufn) `ut `b jhfn ^d shtukth`f lddps or`pphfg up hf

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ed n`fd& K s`ohki w`rldr `r psyoahktrhst hs er`ugat hf&

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s`iuth`f tadf wd sdfn pd`pid t` tad hfsthtuth`f&

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

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7/28/2019 21st Century Vision

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A`wdvdr wd n` f`t fddn t` ed okugat hf kf dfnidss oyoid) rdpdkthfg tadsd

`in jhstklds& ^drd hs k wky `ut `b tad trkp&

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tadhr bkjhihds * akvd ordktdn rknhoki fdw hff`vkth`fs takt `pdf up fdw

p`sshehihthds&

_`jd `b tad hff`vkth`fs takt akvd akn tad j`st p`shthvd hjpkot b`r pd`pid

whta idkrfhfg nhouithds hfoiund3

Bkjy dkndsap&*&putthfg&bkjhihds&hf&tad&nrhvhfg&sdkt&ks&tady&erhfg&up&

nhskeidn&oahinrdf&t`&ed&buii&ohthzdfs

hfousvd dnuokt`f&*&bkjhihds&kfn&oahinrdf&dxdrohshfg&tadhr&rhgat&t`&kf&

dnuokth`f&ki`fgshnd&tadhr&pddrs&hf&tad&jkhfstrdkj

_upp`tdn djp`yjdft&*&supp`rt&t`&fn&kfn&lddp&`rnhfkry&c`es&whta&pr`pdr&skikrhds

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a`ushfg&rhgats&kfn&oa`hod&`b&supp`rt

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tadjsdivds&kfn&ta`sd&tady&i`vd

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ihbdstyid

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^dsd krd f`t tad `fiy hjp`rtkft hff`vkth`fs) kfn `tadr gr`ups) ihld pd`pid

whta payshoki nhskehihthds akvd ndvdi`pdn `tadr hjp`rtkft hff`vkth`fs t`

koahdvd hfndpdfndft ihvhfg) ihld pdrs`fki ksshstkfts) nhrdot pkyjdfts) kfn

odftrds b`r hfndpdfndft ihvhfg !sdd Bhgurd 5(&

Ht hs kis` w`rta f`thohfg takt tadsd prkothoki hff`vkth`fs n` f`t sddj

t` djdrgd `f tadhr `wf& ^dsd prkothoki hff`vkth`fs `df sddj t` ed kordkthvd rdsp`fsd t` hndks kfn tad`rhds takt akvd `drdn k nhdrdft wky `b

tahflhfg ke`ut nhskehihty kfn nhsknvkftkgd3

_`ok j`nd ` nskety&*&rdo`gfhshfg&takt&nhskehihty&kfn&nhsknvkftkgd&

krhsds&edokusd&`b&tad&bkhiurd&`b&s`ohdty&t`&knkpt&t`&tad&nhdrdft&fddns&`b&

nhskeidn&pd`pid

_`ok `d vk`skt`f&*&rdo`gfhshfg&takt&nhsknvkftkgd&hs&rdhfb`rodn&ey&

sthgjk&kfn&tad&nkjkghfg&stdrd`typds&takt&okf&ed&ta`ugatidssiy&rdhfb`rodn&

ey&sdrvhods&kfn&ey&s`ohdty

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

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Nskety gats&*&rdo`gfhshfg&takt&custhod&ndjkfns&takt&wd&rdspdot&aujkf&

rhgats)&kfn&takt&ta`sd&rhgats&just&rdspdot&tad&buii&rkfgd&`b&aujkf&nhvdrshty

hfous`f&*&oadrhsahfg&aujkf&nhvdrshty&kfn&tad&rdikth`fsahps&kfn&jutuki&

edfdts&takt&`w&br`j&k&s`ohdty&takt&okf&wdio`jd&kfn&supp`rt&nhdrdfod

bhgurd 5& shk hffvkhf kf dhr r

Dkoa `b tadsd tad`rhds aks tadhr `wf strdfgtas kfn wdklfdssds) eut H w`uin

krgud takt tady kii sakrd k o`jj`f bkhta hf tad buii ohthzdfsahp `b kii

nhskeidn pd`pid * hf bkot kii pd`pid wa` krd nhsknvkftkgdn ey ehrta) koohndft

`r sthgjk& ^hs ohthzdfsahp jky f`t kiwkys ed rdo`gfhsdn `r supp`rtdn ey

s`ohdty * eut ht hs k rdki j`rki kot * kfn ht hs `ur c`e t` jkld tahs ohthzdfsahp

rdki dvdf wadf s`ohdty bkhis t` rdo`gfhsd ht&

Hf bkot) hb wd try t` ufndrstkfn a`w ohthzdfsahp hs kotukiiy koahdvdn

tadf wd fn okf hndfthby k rkfgd `b prkothoki didjdfts) dkoa `b wahoa hs

dssdfthki t` buii ohthzdfsahp& Hb wd krd ohthzdfs tadf `ur ihvds akvd3

& ]up`sd&*&wd&ihvd&k&ihbd&`b&jdkfhfg

& Bddn`j&*&wd&nhrdot&`ur&`wf&ihvds

& J`fdy&*&wd&akvd&df`uga&t`&euhin&`f&whta`ut&ufnud&ndpdfndfod

>& A`jd&*&wd&krd&wadrd&wd&edi`fg&kfn&whta&pd`pid&wa`&jkttdr&

Hfndpdfndft Ihvhfg

Uhgats Hfoiush`f

Nhrdot ]kyjdfts

Hfnhvhnuki Eungdts

_dib*Nhrdotdn _upp`rt

_upp`rtdn Ihvhfg

Odftrds b`r

Hfndpdfndft Ihvhfg

]drs`fki Ksshstkfod

F`rjkihskth`f

_`ohki U`id Rki`rhskth`f

Hfoiushvd Dnuokth`f

_upp`rtdn Djpi`yjdft

_`ohki J`ndi

`b Nhskehihty

Udo`vdry

]ddr _upp`rt

O`jjufhty Ndvdi`pjdft

Nhgfhty

]drs`f Odftrdn ]ikffhfg

Ohthzdfsahp

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

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4& Adp&*&wd&gdt&supp`rt&takt&ts&wa`&wd&krd&kfn&adips&us&koahdvd& ur&

g`kis

2& id&*&wd&okf&gdt&stuol&hf&kfn&o`ftrheutd&t`&`ur&o`jjufhthds

7& i`vd&*&wd&okf&gdt&i vd&kfn&ghvd&i`vd)&hf&kii&hts&b`rjs

^hs hs f`t ke`ut fkrr`w aujkf sdrvhod hnd`i`ghds) ht hs ke`ut eksho j`rki

kfn p`ihthoki vkiuds&

C`af @Erhdf) `fd `b tad tahfldrs wa` aks eddf j`st adipbui `f `ur

c`urfdy) s`jd`fd wa` aks kv`hndn tad pr`j th`f `b kfy shjpihstho

hnd`i`gy) ndsorheds ohthzdfsahp ihld tahs3

Ohthzdfs krd pd`pid wa` okf sky H edi`fg t` tahs pikod kfn hts pd`pid kfn H kj

whiihfg t` kot br`j rdsp`fshehihty b`r jy edi`fghfg& ]d`pid whta nhskehihthds krdkj`fg ta`sd wa` krd vuifdrkeid t` s`ohki dxoiush`f3 edhfg pusadn t` tad dngds

`b s`ohdty kfn ndprhvdn `b wakt tady rdquhrd t` pkrthohpktd kothvdiy& Ohthzdfsahp

ordktds k brkjdw`rl b`r ufndrstkfnhfg wakt ht hs takt wdrd rdkiiy tryhfg t` n`

wadf wd edo`jd kiihds whta pd`pid whta nhskehihthds wa` krd sddlhfg k ihbd takt

jklds sdfsd&

^hs hs f`t cust k okii b`r s`jd spdohki pd`pid * sdrvhod pd`pid * t` ed edttdr

kt trdkthfg `tadr pd`pid ks ohthzdfs& Ht hs k okii takt kii ` us t` sdd `ursdivds

ks ohthzdfs& Wd just f`t bkii hft` tad trkp `b sddhfg `ursdivds ks jdrdbufoth`fkrhds) ks pd`pid wa` krd cust n`hfg k c`e&

B`r) ks Whfst`f Oauroahii puts ht3

Wd jkld k ihvhfg ey wakt wd gdt< wd jkld k ihbd ey wakt wd ghvd&

^hs wky `b tahflhfg * ohthzdfsahp tahflhfg* just ed kt tad adkrt `b

kfy fdw vhsh`f b`r tad 5;st odftury& Kfn `fd `b hts grdkt strdfgtas ks kf

kppr koa hs takt ht hs f`t hfsuikr& Ht hs f`t k spdohki tad`ry wahoa cust jklds

sdfsd b`r s`jd spdohki gr`up& Ht hs k jkhfstrdkj tad`ry) kfn `fd whta juoawhndr kppihokehihty& Hb wd wdrd t` tkld ht sdrh`usiy ht w`uin f`t cust oakfgd

wakt wd n` * ht w`uin oakfgd wa` wd krd&

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

;=

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?&tAHFLHFG Br@J WHtAHF

tAd E@QWd akvd trhdn t` adip pd`pid j`vd hft` buii kfn jdkfhfgbui ihvds eut wd

akvd b`ufn `ursdivds trkppdn ey `ur `wf tahflhfg& Wd o`fthfud t` tahfl

whtahf k oi`sdn ` w`rin `b spdohki ckrg`f) systdjs kfn j`ndis& Uktadr

takf rdkiiy oakfghfg tad systdj wd akvd b`ufn takt tad systdj okf kn`pt

kfn tadf o`rrupt `ur edst hndks&

@fd `b tad rdks`fs takt ht hs s` nhouit t` koodpt takt tahfgs krd f`w g`hfg

s` ekniy wr`fg hs takt b`r jkfy ydkrs jkfy `b us akvd rdkiiy bdit takt wdwdrd jklhfg s`jd lhfn `b pr`grdss&

X`u okf photurd tahs pr`grdss ks k c`urfdy ey wahoa wd akvd si`wiy trhdn

t` tkolid kfn vdro`jd tardd nhdrdft lhfns b hfsthtuth`fki rdsp`fsd t`

aujkf nhvdrshty3

& ^ad wkdn fsttut`f&*&tad&i`fg*stky&a`sphtki)&tad&ksyiuj& r&tad&spdohki&

ufht&wahoa&uttdriy&dxoiunds&tad&hfnhvhnuki&br`j&`rnhfkry&ihbd&

& O`jjufty sdvods&*&takt&rdstrhot&tad&pdrs`fs&ihbd&ey&tad&usd&`b&ndfdn&

kfn&bufndn&pikodjdfts)&sdrvhods&kfn&j`ndis&`b&okrd&kfn&supp`rt

& ^ad wdkd systdj&*&takt&dfjdsads&pd`pid&hf&p`vdrty&kfn&systdjs&

`b&rdguikth`f&kfn&o`ftr`i&*&ufndrjhfhfg&nhgfhty)&brddn`j&kfn&aujkf&

ndvdi`pjdft

B`r pd`pid whta idkrfhfg nhouithds pr`grdss aks eddf ihjhtdn) eut ht aks

eddf rdki& ^drd krd f`w jkfy pd`pid kt dvdry stkgd `b tahs c`urfdy& ^d ehg

hfsthtuth`fs krd oi`sdn) eut bkr t`` jkfy pd`pid krd trkppdn hf hfsthtuth`fs

!hfoiunhfg `ur prhs`fs kfn kssdssjdft kfn trdktjdft ufhts(& Jkfy pd`pid

krd bkr t`` jkfy krd ndpdfndft up`f uffdodsskrhiy hfsthtuth`fki sdrvhodspr`vhndn ey o`jjufhty sdrvhods& Bkr t`` bdw pd`pid rdkiiy gdt tad oakfod t`

dfc`y ihvds `b buii kfn dquki ohthzdfsahp& Xdt jkfy n`) kfn tady ndj`fstrktd

quhtd oidkriy takt pd`pid whta idkrfhfg nhouithds krd f`t cust ohthzdfs * tady

krd `df supdr*ohthzdfs3 tad j`st kothvd) supp`rthvd kfn ordkthvd pd`pid hf

tad i`oki o`jjufhty !sdd Bhgurd ?(&

Ks wd akvd g`fd `f tahs akithfg c`urfdy t`wkrns ohthzdfsahp wd kis` fn

takt tad ikfnsokpd oakfgds kfn takt s`jd `b tad oakiidfgds wd bkodn hf tad

pkst krd f`t hndfthoki t` tad oakiidfgds wd bkod t`nky&

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

;;

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Ht hs s`jdthjds vdry akrn t` sdd takt tad wky hf wahoa wd rds`ivd pr`eidjs

kis` fddns t` dv`ivd ks tad pr`eidjs tadjsdivds dv`ivd&

bhgurd ?& td curfdy kr hhzdfhp

Hfhthkiiy) wadf `ur g`ki wks t` gdt pd`pid `ut `b wkiidn hfsthtuth`fs) ht wks

fkturki t` ndfd s`iuth`fs hf wkys takt jhrr`rdn takt pr`eidj& Wd ordktdn k

fdw tad`ry * f`rjkihskth`f `r s`ohki r`id vki`rhskth`f * wahoa wks ndvdi`pdnt` dxp`sd tad kws `b tad hfsthtuth`f& Wd ordktdn fdw j`ndis `b okrd kfn

fdw bufnhfg systdjs& Fdw pr`bdssh`fs) fdw gr`ups) fdw okjpkhgfs wdrd

`rgkfhsdn kr`ufn tad tksl `b j`vhfg pd`pid `ut kfn supp`rthfg pd`pid

hf o`jjufhthds3 sdrvhod pr`vhndrs) a`ushfg o`fs`rthk) o`jjufhty tdkjs)

idkrfhfg nhskehihty fursds kfn s` b`rta&

^d strdfgta `b tahs kppr`koa ks takt ht wks nhrdot) ddothvd kfn shjpid& ^d

wdklfdss `b tahs kppr`koa hs takt ht aks idn t` tad ndvdi`pjdft `b k fdw lhfn

`b hfsthtuth`f3 spdohki pd`pid) sdrvdn ey spdohki pr`bdssh`fkis) ushfg k spdohki

tad`ry) hf k spdohki kfn pdouihkr sdrvhod w`rin& K spdohki o`jjufhty wahoas`jda`w dxhsts e`ta hfshnd kfn `utshnd `rnhfkry o`jjufhty ihbd kt tad

skjd thjd * ihld s`jd strkfgd spkod*thjd kf`jkiy& Hftdrdsthfgiy) dvdf ks wd

trhdn t` ndvhsd kitdrfkthvds t` tad spdohki w`rin `b o`jjufhty sdrvhods) s` wd

kis` tdfndn t` knkpt `ur tahflhfg kfn s`iuth`fs t` tahs strkfgd w`rin3

Gdtthfg&k&c`e&edokjd&supp`rtdn&djpi`yjdft

Gdtthfg&k&a`jd&edokjd&supp`rtdn&ihvhfg

Gdtthfg&brhdfns&edokjd&o`jjufhty&euhinhfg

; ?5

hfsthtuth`fs sdrvhods systdjs

ohthzdfsahp

o`jjufhty

,

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

;5

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Gdtthfg&k&ihbd&edokjd&pdrs`f*odftrdn&pikffhfg

Gdtthfg&rdki&dfthtidjdfts&edokjd&sdib*nhrdotdn&supp`rt

W`rlhfg&t`gdtadr&edokjd&o`pr`nuoth`f

Ckrg`f) j`ndis kfn spdohki systdjs krd tad ourrdfoy `b tad spdohki

w`rin& Wd nhn f`t usd o`jj`f sdfsd) eksho ndodfoy `r aujkf rhgats ks

`ur brkjdw`rl& Hfstdkn wd wrkppdn pd`pid hf `ur fdw kfn hjpr`vdn

tdoaf`i`ghds kfn systdjs& J`rd`vdr wd wdrd kiwkys surprhsdn wadf) kdr

s`jd dkriy suoodssds) tad hndks takt wd akn ndvdi`pdn wdrd tadf rdkes`redn

ey tad systdj kfn rdnuodn t` k akfnbui nust * bkhihfg t` koahdvd tad ndshrdn

`uto`jds `r s`jdthjds jklhfg tahfgs dvdf w`rsd&

H jkld tadsd rdjkrls ks s`jd`fd wa` aks k trkol*rdo`rn `b o`ftrheuthfg

t` tahs pr`eidj kfn hf tad surd lf`widngd takt jy `wf vhdw whii sddj t``

dxtrdjd kfn t`` fdgkthvd& A`wdvdr H bddi takt ufidss wd krd a`fdst ke`ut tadihjhtkth`f `b tahs ckrg`fhsdn kppr koa tadf wd whii ed n``jdn t` o`fstkft

nhskpp`hftjdft kfn t` k bdkrbui wkstd `b dfdrgy kfn g``n whii&

Adrd krd tardd dxkjpids `b rdkiiy g``n hndks takt akvd f`w eddf o`rruptdn

t` tad p`hft wadf ht hs) kt idkst) kf `pdf qudsth`f ks t` wadtadr tady krd

n`hfg j`rd akrj takf g``n& B`r ht okf ed krgudn takt dkoa `b tadsd hndks

edo`jds akrjbui wadf ht `drs k nhstrkothfg suesthtutd hf pikod `b tad rdki

oakfgd takt hs rdquhrdn * k st`fd hfstdkn `b erdkn \Jkttadw 7&8Z&

& ]ds`f*odftdn pkfffg&*&`fod&k&p`wdrbui&kppr`koa&b`r&sahbthfg&p`wdr&t`&hfnhvhnukis&kfn&bkjhihds)&kssdrthfg&tadhr&nhgfhty&kfn&tadhr&`wf&sdfsd&

`b&purp`sd&^``&`btdf&ht&edo`jds&k&stdrhid&dxdrohsd&hf&pyrkjhn*sdiihfg&

ey&o`fsuitkfoy&rjs&wa`&`dr&pikode`s&hf&pikod&`b&rdki&oakfgd&@fd&

j`tadr&t`in&jd&rdodftiy&a`w&sad&rdodhvdn&k&`fd&pkgd&pr`id&`b&adr&

`wf&nkugatdr&br`j&k&_pddoa&kfn&Ikfgukgd&^adrkphst&^ahs&hs&tad&ikst&

tahfg&takt&tad&hfvdft`rs&`b&pdrs`f*odftrdn&pikffhfg&hftdfndn

& _upp`tdn vfg *&`fod&k&adipbui&brkjdw`rl&b`r&krjhfg&tad&eksho&

aujkf&rhgats&`b&nhskeidn&pd`pid&kfn&b`r&oakiidfghfg&tad&f`rj&`b&gr`up&

ihvhfg&takt&akn&eddf&hjp`sdn&`f&pd`pid&whta&idkrfhfg&nhouithds&H&rdodftiy&kttdfndn&k&fkth`fki&o`fbdrdfod&`f&supp`rtdn&ihvhfg&wadrd&H&wks&

sa`oldn&t`&nhso`vdr&takt&tad&o`fodpts&takt&Hn&eddf&pkrt&`b&eddf&ndfhfg&

hf&;885&akn&f`w&eddf&o`jpidtdiy&b`rg`ttdf&_upp`rtdn&ihvhfg&aks&f`w&

o`jd&t`&jdkf&gr`up&ihvhfg&*&dxkotiy&vdry&o`fodpt&ht&wks&ndshgfdn&t`&

oakiidfgd

& _d*ndotdn supp`t *&hs&k&rdodft&d`rt&t`&rdb`rj&tad&systdj&`b&bufnhfg&

b`r&sdrvhods&kfn&t`&ordktd&k&systdj&`b&dfthtidjdfts&ufndr&tad&o`ftr`i&

`b&nhskeidn&pd`pid&Tfb`rtufktdiy&tahs&kppr`koa&aks&f`w&eddf&st``n&

`f&hts&adkn&E`gus&systdjs&`b&kssdssjdft&kfn&rds`urod&kii`okth`f&kfn&

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

;?

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pktr`fhshfg&systdjs&`b&supp`rt&pikffhfg&`fiy&sdrvd&t`&nhsguhsd&tad&

systdjs&`f*g`hfg&bkhiurd&t`&ghvd&pd`pid&jdkfhfgbui&dfthtidjdfts&takt&

tady&okf&o`ftr`i&Jkfy&pd`pid&fn)&wadf&tady&fkiiy&gdt&t`&tad&dfn&

`b&tahs&ufnuiy&o`jpidx&pr`odss)&takt&tady&krd&pufhsadn&b`r&ordkthvhty&ks&

pkfdis&`b&jkfkgdrs&ufphol&tadhr&supp`rt&pikfs

A`w nhn wd gdt adrd0 _`jda`w wd akvd or`ssdn `vdr t` tad `tadr shnd `b tad

i``lhfg gikss&

]drakps pkrt `b tad pr`eidj hs takt wd akvd shjpiy eddf tahflhfg whtahf

k e`x * tad spdohki e`x `b spdohki sdrvhods& ^dsd hndks krd f`t ndvdi`pdn

ks pkrt `b jkhfstrdkj s`ohdty) tady krd ndvdi`pdn ks spdohki hff`vkth`fs

whtahf tad spdohki w`rin takt tady krd tryhfg t` oakfgd& Ks suoa tady kotukiiy

pdrpdtuktd tad pr`eidj takt tady krd tryhfg t` tkolid&

Hfhthkiiy) wadf tadsd hndks krd ndvdi`pdn kfn sustkhfdn ey k nhss`fkfto`jjufhty whtahf takt w`rin) takt o`jjufhty okf ndfd kfn pr`tdot ta`sd

hndks& A`wdvdr) wadf tad hndks edghf t` ed trdktdn ks vkiukeid ey tad whndr

systdj tadf tady edo`jd ahgaiy o`rruptheid& ^dy krd tadf turfdn hft`

s`jdtahfg takt tad whndr systdj fns dkshdr t` kn`pt3 k pikffhfg pr`odss)

s`jd fdw pkpdrw`rl) k fdw c`e r`id) fdw ckrg`f b`r tad eushfdss pikf `r

dvdf cust k fdw fkjd b`r kf `in prkothod&

Hf k sdfsd tad systdj rst tklds `wfdrsahp `b tad hff`vkth`f kfn tadf

ndoikrds vhot`ry kt hts `wf o`fvdfhdfod * shjpiy trkfsikthfg tad hff`vkth`f

hft` s`jdtahfg takt hs dksy b`r ht t` koahdvd& ^d hff`vkth`f rdjkhfs ufndr*

ndvdi`pdn) kfn `vdr thjd ht edo`jds hfordkshfgiy t`xho ks ht ufndrjhfds

j`rd gdfuhfd d`rts t` erhfg ke`ut oakfgd& Ht aks sdrvdn t` hf`ouiktd tad

systdj br`j jdkfhfgbui oakfgd * @a wdvd n`fd pdrs`f*odftrdn pikffhfg *

wdvd g`t buii koordnhtkth`f&

Hff`vkth`fs hf pueiho sdrvhods rkrdiy suooddn edokusd tad systdj shjpiy

kn`pts tadj whta`ut rdkiiy ushfg kfn kes`rehfg tadj& Udki hff`vkth`fs

just ufndrg` rdki ihbd tdsthfg) ndvdi`pjdft) o`jpdthth`f kfn oakiidfgd&

Udki hff`vkth`fs akvd t` rdkiiy w`rl< tady akvd t` ed vkiudn kfn tady akvd

t` edo`jd fdodsskry `fiy ey rdks`f `b tadhr ddothvdfdss& K rdki hff`vkth`fs

okff`t shjpiy ed rdndfdn ey g`vdrfjdft t` jdkf tad `pp`shtd `b wakt htusdn t` jdkf !sdd Bhgurd >(&

@ur ckrg`fhsdn hff`vkth`fs nhn n` s`jd w`rl< tady nhn pr`vd takt p`shthvd

oakfgd wks p`ssheid& Eut tady krd akvd ikrgdiy eddf o`rruptdn ey k systdj

takt n`ds f`t wkft t` oakfgd kfn wahoa aks tad p`wdr t` o`ftr`i kfn

rdndfd kfy hff`vkth`f wahoa tardktdfs tad stktus qu`&

Wd akvd rdkoadn k p`hft wadrd wd just rknhokiiy rd*dvkiuktd `ur

bufnkjdftki strktdgy b`r erhfghfg ke`ut p`shthvd oakfgd& Wd akvd trhdn t`

hftr`nuod p`shthvd) rknhoki kfn trkfsb`rjkth`fki rdb`rjs r`j whtahf tad

5;_t odFtury RH_H@F

K nsoss` K b`j ta ot b` wibK b`j Kss`oKt` wta ta a`s Kn s`t KiiKo

;>

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e`x& Wd akvd `pdrktdn) f`t ks ohthzdfs) eut ks spdohki tdoafhohkfs tryhfg t`

twdkl tad systdj& Eut) hf tad dfn) tad systdj cust twdkls us ekol&

bhgurd >& td rruphf hffvkhf

Kfn) wahid kii `b tahs hs g`hfg `f) tad w`rin j`vds `f& Wahid wd akvd eddf

ekttihfg t` ordktd) hjpidjdft) pr`tdot `r dxpi`ht `ur iktdst phdod `b ckrg`f

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Ht hs f`t p`ssheid t` n` custhod t` tad buii rkfgd `b tadsd p`ihohds adrd) eut hf

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^dsd tahfgs krd akppdfhfg kfn f`tahfg hs g`hfg t` hfdvhtkeiy st`p tadj

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B`r tad ikst twdfty ydkrs H tahfl tad ndektd whtahf tad dfoi`sdn w`rin `b

o`jjufhty sdrvhods b`r pd`pid whta idkrfhfg nhskehihthds aks eddf nhvhndn

edtwddf ta`sd wa` ikrgdiy akvd skhn3

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4& WHtA @ur dyd_ @]dF

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Ed p`tok *&]`ihohds&n`ft&oakfgd&`f&tadhr&`wf&]`ihohds&oakfgd&edokusd&

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o@FoIu_H@F

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