9 QC Tools

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9 QC Tools

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9 QC Tools

9 QC Tools1

9 QC Tools ( 1) 8 . Ph.D. MS.Logistics and Supply Chain Management . 2553 7 QC Tools 7 7 QC Tools (7 Quality Control Tools) 7 () 1. (Check Sheet) 2. (Graph) 3. (Pareto Chart) 4. (Fishbone Diagram) 5. (Scatter Diagram) 6. (Histogram) 7. (Control Chart) (Stratification) (Flow Chart) 2 8 9 7 [2] 7 QC Tools ( ) 2 (6.6 ) 999 ( ) 14 1,000 1,000 ( ) 7 (Kaoru Ishikawa) JUSE (Union of Japanese Scientists and Engineers) 7 7 7 QC Tools 7 95 [4], [5], [6] 7 QC Tools Story 7 7 QC Tools [1] 7 QC Tools 7 QC Tools QCC 7 (Quality Control Circle: QCC) QCC 7 QC Tools ( 7 QC Tools ) QC Tools QCC 7 QC Tools 7 ( 7 Wastes) 7 [1] 7 QC Tools [1] QCC 2-3 QCC 7 QC Tools 7 QC Tools 2 1. (Decision Table) 2. (Planning and Control Table) (Decision Table) QCC 7 QC Tools 1. QCC 2. 3. ( ) () ( ) 1 1. ( ) () () 2. ( ) 4, 5 10 () 5 4 5 3. ( 0 4) 4, 5 10 10 4. () 5 1) 2) 3) 4) 5) 5. () 9 8 6. ( ) (4 x 9) + (5 x 8) = 76 7. () 82 1

2 5 ( ) 9 ( 2): 9 ( 2) 9 . ([email protected]).. Ph.D. and MS. inLogistics and Supply Chain Management . 2553 [1] 2 (Quality Control Circle: QCC) 7 (7 QC Tools)

1. (Decision Table)2. (Planning and Control Table)

2 QCC 9 1 2 B 2 1

2

9: PDCA (Deming Cycle) 4 1) (Plan) 2) (Do) 3) (Check) 4) (Act)

QCC () () QCC 3 3

3 1) (What)2) (Who) ( ) 3) (When)

WWW World Wide Web What-Who-When (--) WWW (Gantt Chart) WWW Bar Chart Gantt Chart Gantt Chart ( Gantt Chart) WWW PDCA (Fishbone Diagram) (Cause and Effect Diagram) (Ishikawa Diagram)

Gantt Chart 500 10 0.1% 10,000 2,000 20

QCC 2 QCC [2] 7 9 ( ) [1] (2554). 9 QC Tools ( 1): 8 . Industrial Technology Review. 17(227). 106-108 [2] (2554). . QM For Quality Management. 18(165). 31-35http://thailandindustry.com/guru/view.php?id=19079&section=9&rcount=Y