ABHISHEK PMS-1

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    PMS of NTPC

    Presented By:

    Abhishek Kumar

    Abhishek Aggarwal

    Rohit Baisla

    Veenal Dassani

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    NTPC

    Founded 1975

    Industry Electricity generation

    Headquarter Delhi

    Chairman Arup Roy Choudhury

    Revenue 50,188.52 crore

    Employees 25,944 (2009)

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    The Stream wise distribution is as follows

    Mechanical Engineers - 40%

    Electrical engineers - 35%

    Instrumentation Engineers - 10%

    HR and Finance - 15%

    RECRUITMENT

    The total installed capacity of the company is 31134 MW.

    15 coal based and 7 gas based stations, located across the

    country

    It is an Maharatna company with 138th position in Fortune500

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    Performance Management

    Performance Management is creating shared vision

    of the purpose and aims of the organization, helping

    individual employees to understand and recognize

    their part in contributing to them and therebymanaging and enhancing the performance of both

    individual and the organization.

    ( Fletcher and Williams, 1992)

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    Success Factors Top Management involvement

    Driven by a strong culture of performance and development

    Considered a shared Employee-Manager responsibility

    Line Management Driven

    Integrated with business planning, human resourceplanning and development planning systems

    HR facilitates an aggressive follow up and delivery ofactionable agenda

    Constant training and support

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    Objective of PMS

    To accomplish organizational goals through a system ofperformance assessment linked to company's objectives.

    To facilitate fulfillment of individual aspirations andpromotion of professional excellence.

    To encourage a two-way communication process betweenthe Appraisee and the Reporting Officer for bringingobjectivity in Performance Appraisal System.

    To evaluate the potential of the executive to assume higherresponsibilities along the hierarchy.

    To involve the Appraisee through various stages ofPerformance Management, thereby reducing thePerformance gaps. .

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    To map competencies and potential of executives for enabling theorganisation to source the talent generally from within thecompany for meeting organizational growth.

    To involve the executive to share the responsibility and becomeaccountable for efficient management of the business for resultoriented performance through mutual involvement.

    To provide a transparent system to help each executive to evaluatehis own performance and develop himself with the help of

    Reporting Officer.

    To provide for removal of differences, if any, in performanceappraisal through intervention of the Reviewing Officer

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    Purpose of Performance Management

    System

    Administrative

    Salary increase,potential for future positions

    Developmental

    -identifying poor performance, training

    Communicative

    - feedback, work grievances, constraints

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    FOCUS OF PERFORMANCE

    MANAGEMENT: The focus of the Performance Management System for senior executives is

    to appraise them on different components of managerial responsibilities,consisting of Performance, Generic Managerial Competencies, Values andPotential, totaling to 100 marks.

    The Performance Component as identified and measures evolved would

    have 50% weightage in total appraisal.

    Generic Managerial competencies exhibited by an Appraisee whiledischarging duties have been given 20% weightage in appraisal.

    The Companys concern for actualization of organizational Core Values is

    reflected in the Performance Management and is assigned a weightage of15% in appraisal.

    The Performance Management System provides for appraisal of theexecutives Potential to assume higher responsibility and has a weightageof 15% in appraisal.

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    The Performance Management System brings to focus importantmanagerial attributes and strikes a balance between Performanceand other aspects of managerial talents/skills. Executives will have

    a set of Key Performance Areas to be identified through discussionand achieve them during the performance period.

    The system is to develop the competencies by involving theexecutive in setting targets and identifying Key Performance Areas.

    The System aims to bring the concept of ownership andaccountability on both Appraisee and Appraiser to create mutualtrust and confidence.

    To utilize the Performance Management System for facilitating

    individual career development and bring organisation-wide HRintervention at senior levels to bridge competency gaps.

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    PERFORMANCE APPRAISAL OF EXECUTIVES

    THROUGH PACE

    PACE is the performance appraisal/ management system (PMS, as it iscommonly known) for the executive employees at NTPC. This systemwas implemented in the year 2004 in NTPC.

    Earlier the performance appraisal system was more of a subjectivesort of sought of system i.e., earlier there werent any set targets or

    key performance areas for the employees, it was just theperformance they made and the feedback on it was given to theemployees on a yearly basis.

    Now the PACE has become more objective oriented, i.e., there areset KPAs for the employees. The key performance areas include:

    Technical knowledge

    Business attitude

    Strategic thinking

    Resource management

    Communication skills

    System thnking

    Interpersonal competencies Em lo ment skills

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    Marks for PACE Components

    Grades KPA FunctionalCompetencies

    Managerial/Executive

    Competencies

    Values PotentialCompetencies

    Total

    E1 to E3 80 10 5 5 - 100

    E4 75 10 5 5 5 100

    E5 65 10 10 5 10 100

    E6 to E8 50 10 15 15 10 100

    E9 50 5 15 20 10 100

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    PACE Cycle (Important Dates)

    Stages of PACE E1 to E5 E6 & above

    Performance Planning 1st to 25th January 1st to 25th April

    Mid Year Review 1st to 15th July 1st to 15th October

    Annual Assessment 15th

    Dec to 7th

    Jan 1st

    to 25th

    AprilNormalization 15th to 31st January 1st to 25th May

    Communication ofscores

    7th February 31st May

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    PACE Process

    Assessment of KPAs,Competencies, Values

    and Potential by

    reporting officer

    Training and

    Development Plans

    Review by reviewing

    officer

    Mid-year

    Review

    Feedback

    Performance

    Planning

    Annual

    Assessment

    Normalisation

    Process

    PMS

    Process

    Step 1

    Identify KPAs,

    constituents,

    weightages,

    measures and targets

    Identify functional

    and managerial

    competencies for the

    executive

    Communication

    of score and

    relative

    performance Reasons for

    change if anyStep 5

    Step 4

    Step 3

    Step 2

    Joint review of

    performance (KPAs,

    Competencies, Values

    and Potential)

    Document mid-year

    review discussions

    Document changes inKPAs, if any

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    Points to

    Remember

    a. KPA Index with same index nos. will be grouped together while

    totalling the KPA index marks

    b. Date Format is DDMMYYYY

    c. Targets (S/I/B) should be in ascending or descending order

    d. Minimum weightage should be 3

    e. No KPA constituents should have marks in decimals such as 3.5 or 4.5

    f. Save the form

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    Step 0

    Step 1

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    Step 4

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    Step 5

    Insert

    Delete

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    Step 6

    Competency 1

    Competency 2

    Competency 3

    Competency 4

    Competency 5

    Competency 6

    Competency 7

    Competency 8

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    Step 7

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    Step 9

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    Step 10 a. Cross check the form for completeness and carry out corrections/

    modifications (if required) as per steps 1-9.

    b. Print option (if required) is available. Click on Print button available

    at the top to create a PDF document of the form filled

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    Step 11

    Points to Remember:

    a. Appraisee will be able to access the form submitted, in display only mode

    for any discussions with RO.

    b. If the form is approved by reporting officer then the form will beavailable in display only mode for appraisee and reporting officer.

    c. If the form is sent for Resubmission by reporting officer, the form will

    come back to appraisee in edit mode. Appraisee will have to make

    necessary changes in the form as per discussion with reporting officer

    and resubmit for approval.

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    Step 0

    Step 1

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    Step 2

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    Step 3

    a. Appraisee will not be able to access the form submitted. If the form isapproved by reporting officer then the form will be available in display onlymode for appraisee and reporting officer till annual assessment.

    b. If the form is sent for Resubmission by reporting officer the form will comeback to appraisee in edit mode. Appraisee will have to make necessarychanges in the form as per discussion with reporting officer and resubmit forapproval.

    c. Print option (if required) is available. Click on Print button available at thetop to create a PDF document of the form filled.

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    Step 0

    Step 1

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    Step 2

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    Step 3

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    Step 4 a. After the marks are awarded by reporting officer for KPAs, Competencies, Core Values

    and Potential Competencies (if applicable) the form will come back to executive. The

    marks awarded by reporting officer can be seen in Section 6.1 "Total Marks- Reporting

    Officer".

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