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Tajuk: AGENT REGISTRATION V1.6
AGENT REGISTRATION
Document Owner Department Published location
Iqram Zain Agent@HOI
Approver Department Date
Version Nama Date Changes
Draft Iqram Zain 01/03/2018 Initial draft
V1.6 Iqram Zain 04/03/2018 Merge flowCopy to controlled document template
Private and Confidential – HOI Services Sdn Bhd 1
Tajuk: AGENT REGISTRATION V1.6
Table of ContentsHOI AGENT REGISTRATION FORM...............................................................................................3CARTA ALIRAN.................................................................................................................................4SEBUTHARGA...................................................................................................................................5
Emelkan butiran berikut ke agent@hoi.my.....................................................................................5*Jika perlu.......................................................................................................................................5Nyatakan pilihan Insurans/Takaful..................................................................................................5Withdrawal NCD – Online..............................................................................................................5
PEMBAYARAN...................................................................................................................................6Pilihan bayaran tunai:......................................................................................................................6Pilihan bayaran kredit:.....................................................................................................................6Pilihan bayaran lain:........................................................................................................................6Pemulangan Diskaun Agent.............................................................................................................7
PENGHANTARAN..............................................................................................................................7JENIS PENGHANTARAN.............................................................................................................7RESIT..............................................................................................................................................7PEMBATALAN...............................................................................................................................7CAJ PENGHANTARAN.................................................................................................................7NOTIS PENGHANTARAN............................................................................................................7
PERTANYAAN – Miss Dila +60383200211.......................................................................................8STATUS TICKET............................................................................................................................9
M2BILLS Payment............................................................................................................................10STEP 1...........................................................................................................................................10
Log in to your Maybank account securely................................................................................10STEP 2...........................................................................................................................................12
Select Insurance & Takaful from drop down menu..................................................................12STEP 3...........................................................................................................................................13
Choose HOI Services Sdn Bhd from list..................................................................................13STEP 4...........................................................................................................................................14
Fill up the amount and your vehicle number or HOI REF number..........................................14STEP 5...........................................................................................................................................14
Request your secure TAC..........................................................................................................14
Private and Confidential – HOI Services Sdn Bhd 2
Tajuk: AGENT REGISTRATION V1.6
HOI AGENT REGISTRATION FORM
* Required Personal details Attachments:
Business card IC copy
Date __ / __ / ____
Email __________________________ Phone _____-______________
Name _______________________________________
Gender
Address _____________________________________________
____________________________________________________
Bank Name__________________________
Account no__________________________
Category
Applicant signature
……………………………………( )
Approver
……………………………………( )
Private and Confidential – HOI Services Sdn Bhd 3
MaleFemale
General Insurance / Takaful AgentLife Insurance / Takaful AgentSales AdvisorJPJ / Puspakom RunnerOther (Please specify) ________________
Tajuk: AGENT REGISTRATION V1.6
CARTA ALIRAN
Private and Confidential – HOI Services Sdn Bhd 4
Send InfoMiss Dila
[email protected]+60383200211
NamePhone number
AddressDelivery address
Registration numberIC number
Preferred insurance brand
Road tax optionDelivery method
MotorcycleChassis numberEngine number
Instant paymentJomPay – any bankM2billsMaybank 3rd party transferOther bank instant transfer
Delayed paymentOther bank IBGCheque
Instant process
Delayed process
Gross paymentDiscounted price stated on receiptBalance payment will be processed by next week 3rd working day
Nett paymentDiscounted price stated on receipt
Gross paymentNett Payment
Gross payment
Nett Payment
DeliveryGdexPoslajuDespatch
Delivery
Delivery
CancelationNo cancellation allowed after road tax printGenerated cover-note refund will be done to policy holder bank account by takaful/insurance operator
Tajuk: AGENT REGISTRATION V1.6
SEBUTHARGA
Emelkan butiran berikut ke [email protected]
Tajuk – No ID agent & No pendaftaran kenderaan
No ID agent Nama Pelanggan Alamat Alamat Penghantaran No pendaftaran kenderaan No MyKad/No pendaftaran syarikat
*Jika perlu
Model Kenderaan Kapasiti Tahun dibuat Lindungan tambahan
Maklumat tambahan untuk motorsikal
No Chasis No Enjin
Nyatakan pilihan Insurans/Takaful Liberty Insurance Kurnia Insurance Zurich Takaful Allianz Insurance Syarikat Takaful Malaysia Etiqa Takaful AmAssurance Takaful IKHLAS MMIP (perdagangan dan komersial sahaja)
** Setiap penghantaran akan disertakan bersama sampul dan pelekat Road tax HOISila nyatakan jika tidak perlu disertakan
Withdrawal NCD – Online Liberty Insurance Zurich Takaful Allianz Insurance Syarikat Takaful Malaysia
Private and Confidential – HOI Services Sdn Bhd 5
Tajuk: AGENT REGISTRATION V1.6
Etiqa Takaful Takaful IKHLAS
Pengeluaran NCD bagi pemindahan ke jenama sama bertujuan pedaftaran baru kenderaan boleh dilakukan tanpa perlu ke cawangan Insurans/Takaful bagi jenama yang tersenarai.
Pembayaran penuh perbezaan harga selepas pengeluaran NCD perlu dijelaskan sebelum prosedur pengeluaran NCD dilakukan.
* Tangungjawab menjelaskan nilai negatif akibat memasukan NCD selepas pendaftaran baru kenderaan akan ditanggung oleh agen.
PEMBAYARAN
Pilihan bayaran tunai:
M2Billso Select from Bill payment list >Insurance & Takaful > HOI Services Sdn Bhd
JomPayo JomPay ID: 11999
Other bank instant transfero Maybank - 518608007495o Emel : [email protected]
3rd party Maybank transfero HOI Services Sdn Bhd - 518608007495o Emel : [email protected]
Pilihan bayaran kredit:
Jompayo ID: 11999
Pilihan bayaran lain:* proses selepas pembayaran dijelaskan
Cheque Other bank IBG
Private and Confidential – HOI Services Sdn Bhd 6
Tajuk: AGENT REGISTRATION V1.6
Pemulangan Diskaun Agent
Untuk setiap pembayaran penuh, pembayaran kepada agent akan dibuat pada hari ketiga bekerja minggu berikutnya.
PENGHANTARAN
JENIS PENGHANTARAN
Despatch Gdex Poslaju
RESIT
Resit akan dicetak atas permintaan sahaja
PEMBATALAN
Sebarang pembatalan tidak akan dilayan selepas cukai jalan dicetak Pembatalan selepas polisi dikeluarkan akan disalurkan terus ke penama pemegang polisi oleh
operator insurance/takaful pilihan
CAJ PENGHANTARAN
• Road tax motorsikal – RM8.60 • Road tax kereta – RM10.60
NOTIS PENGHANTARAN
• Gdex • Poslaju
Private and Confidential – HOI Services Sdn Bhd 7
Tajuk: AGENT REGISTRATION V1.6
Notis penghantaran automatik dihantar melalui SMS dan emel yang diberikan (agen)Status penghantaran boleh diperiksa secara manual di laman web: https://track.hoi.my
PERTANYAAN – Miss Dila +60383200211
Private and Confidential – HOI Services Sdn Bhd 8
Tajuk: AGENT REGISTRATION V1.6
STATUS TICKET
Nombor rujukan akan diberikan terus selepas emel dihantar ke [email protected]
Agen boleh rujuk ke laman web https://www.hoi.my/apps/ostic/view.php untuk memeriksa status kerja.
Senarai penuh untuk kesemua tiket agen:
• Reset kata laluan untuk log in pertama kali (username: email agen semasa daftar): https://www.hoi.my/apps/ostic/pwreset.php
• Log in : https://www.hoi.my/apps/ostic/login.php
Private and Confidential – HOI Services Sdn Bhd 9
Tajuk: AGENT REGISTRATION V1.6
M2BILLS Payment
STEP 1
Log in to your Maybank account securely
• Select Account & Banking
Private and Confidential – HOI Services Sdn Bhd 10
Tajuk: AGENT REGISTRATION V1.6
• Choose Bill Payment
Private and Confidential – HOI Services Sdn Bhd 11
Tajuk: AGENT REGISTRATION V1.6
STEP 2
Select Insurance & Takaful from drop down menu
Private and Confidential – HOI Services Sdn Bhd 12
Tajuk: AGENT REGISTRATION V1.6
STEP 3
Choose HOI Services Sdn Bhd from list
Private and Confidential – HOI Services Sdn Bhd 13
Tajuk: AGENT REGISTRATION V1.6
STEP 4
Fill up the amount and your vehicle number or HOI REF number• Click continue
STEP 5
Request your secure TAC• Click confirm
Private and Confidential – HOI Services Sdn Bhd 14
Tajuk: AGENT REGISTRATION V1.6
Private and Confidential – HOI Services Sdn Bhd 15
