Ahmed Mohamed Sayed Mohamed CV

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    CURRICULUM VITAE

    Ahmed Mohamed Sayed Mohamed

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    CURRICULUM VITAE

    Ahmed Mohamed Sayed Mohamed

    Personal Details: Tel: +20 1007084017 / +971 563574053 Email: ahmedmsm@outlook.com Address: Cairo, Egypt Date of Birth: 20.07.1979 Nationality: Egyptian Languages: Arabic (Native) and English (read, write, speak - excellent)

    Objective: To offer my extensive international experience in coffee shops, restaurants & retail management, and particular my customer service, sales and leadership skills. I am seeking a challenging position in a progressive organization providing career growth and learning opportunities with an aim to contribute towards achievement of the organizational goals. Having a wide range of exposure to multiple cultures and business environments.

    Profile: Extensive background in coffee shops, restaurants & retail operations and business development, including sales, marketing, promotions, and cost control. Excellent communication skills; maintaining positive relations with staff and customers in high-volume, fast-paced operations. Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly.

    Qualifications & Training:

    High Institute of social study, Nasr city, Cairo, Egypt

    B.A Bachelor of Social Work Studies

    Intermediate Level, Health & Safety

    Introduction & Coffee Expert ( Dell`egitto university )

    Train The Trainer

    H.A.C.C.P in Food and Beverage" Research".

    Quality Control

    Management Skills& Team Building

    Computer Skills:

    Excellent command over all windows operating system and MS office (Word, Excel, Power Point)

    Comfortable with networking and related applications

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    CURRICULUM VITAE Employment: August 2016 Present : Selah Hospitality (Egypt) www.piazzinirestaurants.com Operation Director

    Responsible for day-to-day operations, managing the organizations HR, helping and creating organizational and program budgets in collaboration with the CEO and Program Supervisor,

    Reporting to the CEO and serving as a member of the Management Team this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organizations financial and operations functions.

    Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. Interact with the Board of Directors.

    Duties

    Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.

    Review financial statements and data. Utilize financial data to improve efficiency. Prepare and control operational budgets. Control inventory.

    Recommend effective strategies for the financial well-being of the ECRC.

    Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

    Working with the CEO plan the use of human resources. Assist in recruitment and placement of required staff; establishment of organizational structure; delegation of tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance in partnership with the CEO.

    Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

    Liaison with Board and CEO. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

    Oversee organizational insurance policies. Ensure health and Safety committee meetings are held and tasks assigned.

    http://www.piazzinirestaurants.com/

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    CURRICULUM VITAE Employment - Continue: February 2013 May 2016 : I Love F Caf (Egypt- UAE) www.ftv.com Operation Director Responsible for three brands (FTV Cafe, Aleioun Restaurant, Atma Fast food and Connectrade Company.)

    Responsible for day-to-day operations, managing the organizations HR, helping and creating organizational and program budgets in collaboration with the CEO and Program Supervisor,

    Reporting to the CEO and serving as a member of the Management Team this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organizations financial and operations functions.

    Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. Interact with the Board of Directors.

    Duties

    Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.

    Review financial statements and data. Utilize financial data to improve efficiency. Prepare and control operational budgets. Control inventory.

    Recommend effective strategies for the financial well-being of the ECRC.

    Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

    Working with the CEO plan the use of human resources. Assist in recruitment and placement of required staff; establishment of organizational structure; delegation of tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance in partnership with the CEO.

    Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

    Liaison with Board and CEO. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

    Oversee organizational insurance policies. Ensure health and Safety committee meetings are held and tasks assigned.

    http://www.ftv.com/

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    CURRICULUM VITAE Employment - Continue: April 2010 January 2013 : Food & Beverage Integrated Solution (Egypt) Business Development Manager Responsible for up to five local & and international chains (Cilantro, Cinnabon, Brioche Doree, Beanos Caf, Trianon, Cinnzeo)

    Reporting to the CEO, the key objective of my Business development role is to champion expansion and growth of the companys operational units (cafes and restaurants) and support the CEOs role as a primary lead on business development activities in UAE.

    Externally, Im responsible for the companys expansion plan and country mapping, developing new business and managing client relationships.

    In addition my role is to develop a Marketing strategy and ensure effective implementation.

    Internally, my BDM role implements and reinforces the business process across the organization, ensuring all personnel apply a disciplined approach to business development delivery. Im also responsible for supervising the companys various internal departments are ensuring application of the companys procedures.

    Duties

    Develop business plans, growth and profitability targets

    Develop and expand the business through targeting new locations

    Develop Marketing, Advertising and Sales Strategies, in addition to develop a pricing structure in coordination with the CEO

    Research market competitors policies, products, prices and provide market studies for potential opportunities

    Develop operations standards and enhance strategies and trainings

    Provide Top Management with market feedback and business reports

    Direct annual budgeting and planning process for the organizations annual budget with the CEO

    Oversee monthly and quarterly assessments and forecasts of the organizations financial performance against budget, financial and operational goals

    Oversee short and long term financial and managerial reporting

    Support and contribute to the Bid Proposal development process ( with themes, pricing)

    Coordinate formal Bid reviews- assist with the design and development of Bid metrics

    Solidify and communicate caf messaging ,positioning and promise while increasing brand awareness though social media platforms

    Social interventions local events

    Encourage excitement with new customers by promotions and recognitions

    Coach and develop Caf leaders to deliver perfect quest experiences and focus on individual BD plan

    Identify root causes and help create actionable solutions and hold caf leaders accountable for execution of actions

    Ensure efficient and effective operating standards for sales administration, planning and reporting system

    Establish a good employee relation though positive motivation, training development

    Ensure policies and procedures are enforced

    Support the delivery of internal business training

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    CURRICULUM VITAE

    Employment - Continue: April 2009 March 2010 : Dr. Caf (Saudi Arabia)

    www.dr-cafe.com Operation Manager Duties

    Succession plan to be prepared

    Evaluation of area managers and development plan

    Regular meetings with all levels of employees

    Basic needs (Training, Uniforms, Salary and Incentive) to be controlled

    Evaluation of store manager and development plan

    Reward and Recognition programs to be s