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Airwave - Netzwerkmanagement & proaktives Servicemanagement Network Insights via Clarity March 7, 2017 [email protected] Consulting System Engineer

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Page 1: Airwave -Netzwerkmanagement& proaktivesServicemanagementcommunity.arubanetworks.com/aruba/attachments/aruba/GermanFo… · Airwave -Netzwerkmanagement& proaktivesServicemanagement

Airwave - Netzwerkmanagement & proaktives ServicemanagementNetwork Insights via Clarity

March 7, 2017 [email protected] Consulting System Engineer

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VIA

CAP

RAP

IAP IAP

IAP

IAP IAP

IAPIAP

IAP

VPN

Aruba OS Switch

CPPM

VPN

MeridianAPP

Aruba Beacon

CLARITY AP

Mobil First ArchitekturGanzheitlich

Clarity

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AirWave: Network Management

Zentrales ManagementKonfiguration

Firmware-VerteilungCompliance

Monitoring&VisualisierungGeräte-ErkennungKlassifizierung

Diagnose

Reporting&ComplianceReportingundAnalyse

der hystorischen- /Echtzeitdaten

Wi-Fi

Wired

Remote

RFClient

Device

App

Network

Dashboards

Rogues

Historic Logs & Custom Reports

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Top 5 Anwendungsfälle für AirWave1.Kapazitätsplanung

– Proaktiv identifizieren der Radios / APs, welche die maximaleKapazität erreicht haben

2.Helpdesk und Fehlerbehebung– Vereinfachte Suche und detaillierte “Drill-Downs” für die

Client RF-Performance und Analyse

3.Alarmierung und Reporting– Hilft IT Administratoren herauszufinden, was im Netzwerk

passiert

4.RF Optimierung– Schnelle Identifizierung von RF Performance-Problemen,

Störquellen und RF Statistiken

5.Transparenz im Netzwerk– Proaktive Überwachung der Geräte,

Anwendungen, APs, Controller……….

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AirwaveAnalyze and troubleshoot faster

Visualize performance and coverage with VisualRF™− Network wide mapping:

Clients, devices, rouges, non Wi-Fi interferences

− Context overlays:AppRF, Client Health, UCC, Voice, Channel, Channel Utilization, Speed, Heatmap

− Location tracking

− Heatmap history/playback

− Site planning

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AirwaveDeliver outstanding network performance and user experience

Powerful end-to-end monitoring with granular insightComplete network insight

− RF performance, coverage, usage statistics & client health

− Users, clients, wireless & wired devices, applications & network services

Proactive alerting− Real-time, customizable− Over 30 identifiable events

Rich historical reporting− Network trends, security & compliance− Customizable + 20 pre-defined

App & Web Analytics UCC Performance

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AirwaveClarity Live

Monitoring live client data flowVisualize:

– Radio Association

– Authentication

– DHCP

– DNS

Customizable thresholds & timelines

Drilldown widgets

View failure rates & response times

Holistic network view

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Airwave Pro-active Insights using Clarity Synthetic

– Ability to simulate network traffic using synthetic clients

– Schedule tests or run tests on-demand

– Pro-active alerts to boil up trends– Built-in KPIs to track the health of the network

– New Dashboard for Clarity Synthetic– Ability to correlate synthetic results with other

network data on AirWave

– NBAPI to export test results to 3rd party collectors

– AirWave 8.2.3 and AOS 6.5 (2xx platform), 6.5.1 (3xx platform)– Synthetic will not be supported on 1xx platform– AirWave beta Q4/2016

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Clarity - LiveReal Time Insights

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Real Time Insights using Clarity Live

– Inline Monitoring for associated clients– Ability to monitor

– Association time– Authentication time– DHCP time– DNS time

– New dashboards for Live– Network and Client level Live views– Trends and patterns based on KPI/SLAs

– AOS 6.4.3 + AirWave 8.2

AirWave

DHCP, DNS, RADIUS

Controlleror Instant

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Association Metrics

– Time between association request and response

– Track reason codes– 90 reason codes in total (802.11 + Aruba)– For e.g. ClientMatch, STA blacklist, VOIP

CAC, AP busy, STA left, age out etc. – Reason for association failure categorized

into various buckets– Tracked on a per-client basis on the AP– Aggregated association information is shared

every 1 min

Association Req

Association Resp

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Authentication Response Times & Failures

– Time between authentication request and a successful auth– Transactions vary based on auth

type– Auth types supported

– Open, MAC auth, PSK, Dot1x , Captive portal

– Tracked for new clients and roaming clients

– Tracked on a per-client basis on the controller

– Aggregated info is shared with the controller every 5 sec

4-way MSG 1 (ANonce)

MSG 2 (ANonce & SNonce)

MSG 3 Set PTK & GTK

MSG 4 (DONE)

802.1x packets before 4-wayAuthenticator

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DHCP Response Times and Failures

– Time between the DISCOVER and ACK – Includes DHCP RENEW

– Tracked on a per-client basis at the controller– Track NAK, DECLINE & RELEASE info as

well– Aggregated DHCP info is shared every 5 sec

Discover

Offer

Request

ACK DHCP Server

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DNS

– Time between the controller getting the query and receiving a response

– Measuring the DNS server response, but not the URL request info

– Tracked on a server basis on the controller (and not on a client basis)

– Aggregated info is shared every1 min– Max of 16 DNS servers tracked

Query

Response

DNS Server

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Clarity - SyntheticPro-active Insights

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Pro-active Insights using Clarity Synthetic

– Ability to simulate network traffic using synthetic clients

– Schedule tests or run tests on-demand

– Pro-active alerts to boil up trends– Built-in KPIs to track the health of the network

– New Dashboard for Clarity Synthetic– Ability to correlate synthetic results with other

network data on AirWave

– NBAPI to export test results to 3rd party collectors

– AirWave 8.2.3 and AOS 6.5 (2xx platform), 6.5.1 (3xx platform)– Synthetic will not be supported on 1xx platform– AirWave beta Q4/2016

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Synthetic Client - Options

AP AP

AM & Synthetic Client

Clarity Server (CS)Airwave

AP

AM

AirwaveClarity Server (CS)

AP AP

AP as a Synthetic Client

AP

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Clarity Engine

• Simulates the client stack for AP & AM based synthetic• Acts as an endpoint for performance tests • Available as an ISO in phase 1• Support for bare metal will follow

• ZTP for installation • Manual, DHCP, DNS

• AirWave will act as the UI• No UI, CLI

• 3rd party consumers can leverage JSON data for visualization

AirwaveClarity Server (CS)

Synthetic Client

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Synthetic TransactionsNetwork Traffic Config ResultConnectivity SSID/BSSID Scan response time,

association response time

Authentication(Open, PSK, EAP-PEAP,EAP-TLS)

Credential/Certificate Auth time, 4 way handshake

DHCP None # of servers, response times, active server

DNS V4 or v6 IP address, response time

ICMP Destination, packet size Loss, success/fail, response time

Tracert Destination, TCP/UDP/ICMP

Hop count, responsetime

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Synthetic Transactions

Application Traffic Config ResultWeb page load time URL, http/https Success/fail, response

timeiPerf Server IP, UDP (MTU,

BW, duration), TCP (MTU, window size, duration)

Loss, jitter, BW, throughput

Speedtest Server IP, location etc. Upload, download speeds

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Clarity Syntetic - Live View

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Clarity – Mobile App

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How will the Clarity Mobile App help?

– Mobile app acts as a “virtual IT assistant”– Use cases

– Informs users about the network health and offers tips to improve it

– Collects metrics from the environment and sends it to a central engine for correlation

– White label app and SDK– Support for smartphone and laptop OS

– iOS, Android, Windows, OSX

– Release timeframe – TBD*

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AIRHEADS COMMUNITY

– 50K+ Mitglieder– 13% or 5,000 Mitglieder EMEA– + 1K Mitgliederzuwachs pro Monat– Community für: Kunden/Partner/Mitarbeiter/

Influenzer– 117k Forumeinträge– 7200 akzeptierte Lösungen– Durchschnittliche Antwortzeit ca. 18 min– 2.6 Mio. Besuche in 2015

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Deutschsprachige Airheads Gruppe für Partner !

http://community.arubanetworks.com/t5/Airheads-Channel-Group-German/gp-p/Germany

In dieser Gruppe werden lokale Inhalte für deutschsprachige Partner & Reseller bereitgestellt und siedient dem Austausch mit dem lokalen HPE Aruba Team.Dies ist eine geschlossene Gruppe und veröffentlichte Inhalte bleiben innerhalb der Gruppe. Die bereitgestellten Inhalte umfassen das gesamte Produkt- und Lösungsportfolio von HPE Aruba.

Diese Gruppe ist ein Zusatzangebot zur globalen englischsprachigen Airheads Community die weiterhin für Hilfestellungen und Diskussionen verwendet werden soll.Der Zugang wird nach Anfrage unter u.g. Link “ask to join” freigeschaltet:

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In der globalen Airheads Community Mitglied werden. Via community.arubanetworks.com -> Register

Deutschsprachige Airheads Gruppe für Partner – wie Mitglied werden?

Angemeldet aufhttp://community.arubanetworks.com/t5/Airheads-Channel-Group-German/gp-p/Germanygehen und “ask to Join” klicken. Der Zugang wird dann innerhalb von 48 Stunden freigeschaltet.

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Deutschsprachige Airheads Webinarserie wird fortgesetzt

Anmeldung unter:

http://bit.ly/AH_Webinar_Series_German