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AIRASIA ALL NIPPON AIRWAYS AMAZON.COM APPLE BERHAD BEST BUY CABELAS CATHAY PACIFIC DELTA EBAGS EMIRATES EXPEDIA FAIRMONT HOTELS & RESORTS FOOTLOCKER FOOTSMART.COM HOKKAIDO INTERNATIONAL AIRLINES HP.COM INTERCONTINENTAL HOTELS GROUP JCWHITNEY.COM JOS. A BANK L’OREAL MALAYSIA AIRLINES MILLENNIUM HOTELS AND RESORTS MOTORCYCLE USA NORDSTROM OFFICE OVERSTOCK.COM PACSUN.COM QANTAS AIRWAYS REDCATS ROSS-SIMONS SIERRA TRADING POST SINGAPORE AIRLINES SKYNETASIA AIRWAYS STAPLES TOURISM WESTERN AUSTRALIA TRAVELOCITY URBAN OUTFITTERS VEHIX.COM VICTORIA’S SECRET WAYN

Akamai online commerce

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Page 1: Akamai online commerce

AirAs iA All N i ppoN A irwAys AmA zoN.com Apple BerhAd Best Buy cABelAs cAthAy pAcif ic deltA e B A g s e m i r At e s e x p e d i A fA i r m o N t h o t e l s & resorts footlocker footsmArt.com hokkA ido iNterNAtioNAl AirliNes hp.com iNtercoNtiNeNtAl hotels group JcwhitNey.com Jos. A BANk l’oreAl mAlAysiA AirliNes milleNNium hotels ANd resorts motorcycle usA Nordstrom office overstock.com pAcsuN.com QANtAs AirwAys redcAts ross-simoNs sierrA trAdiNg post siNgApore AirliNes skyNetAsiA AirwAys stAples tourism westerN AustrAliA trAvelocity urBAN outfitters vehix.com victoriA’s secret wAyN

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90 of the top 100 online RetaileRs* tRust akamai.AkAmAi’s uNiQue solutioNs provide sigNificANtly fAster pAge ANd ApplicAtioN dowNloAd times, ANd service levels thAt guArANtee weB site uptime. the result? iNcreAsed customer loyAlty ANd oNliNe reveNue, with miNimized operAtioNAl costs. *iNterNet retAiler, 2009

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whether enabling a richer shopping experience, building brand loyalty, or ensuring a secure transaction, Akamai pro-vides comprehensive solutions for online retail, travel, and consumer brands to deliver dynamic content and applications — anywhere, anytime. our solutions help leading companies including Amazon.com, Best Buy, cathay pacific Airways, Jc whitney and malaysia Airlines to drive measurably higher conversion rates and more sales per second — making the internet a reliable and effective channel for conducting business.

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in annual ecommerce revenue for its online retail customers, including companies like overstock.com, amazon.com, Best Buy, sierra trading post and victoria’s secret.

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Because the site performs Better, our customers’ shopping experience is more enjoyaBle, and that translates into increased sales. — mark richardson, creative services director, sierra trading post

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“We revieWed our options and chose akamai for their aBility to deliver a solution that can scale to meet expected customer demand, But also Because of their extensive customer service.” — chris Bruzzo, director of strategic communications, content and initiatives, amazon.com

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“today’s consumers demand a fast, engaging and secure online shopping environment When searching for a product online. akamai helps us achieve these goals. leveraging akamai’s dynamic site accelerator solution, We can deliver an enhanced and reliaBle online shopping experience to our customers, and shoppers Will Want to keep coming Back to our site.”— michael cooper, vice president and general manager, homedepot.com

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companies trust akamai to improve WeB application performance, reduce delays and doWntime, and increase user productivity. What they get is exactly that. — idc White paper, determining the roi of WeB application acceleration managed services

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apparel/accessories retailers — including nordstrom, redcats and victoria’s secret —

trust akamai.— internet retailer 2009

of the top

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akamai helps urBan outfitters support a 50% increase in site traffic, reduce response time to under one second, and increase quar- terly direct-to-customer revenue By 35%.

Urban OUtfitters

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“critical to our online success is the aBility to add rich content While ensuring that our customers’ BroWse-to-Buy experience is smooth, reliaBle and quick. leveraging akamai, We are accelerating the dynamic transactions on our site that lead to a sale.” — peter zophy, divisional vice president of e-commerce, jos. a. Bank

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“We implemented akamai in late septemBer. three Weeks later, We noticed suBstantial doWntick in our shopping cart aBandonment rate.” — gavin galtere, director netWork operations, footsmart.com

fOOtsmart.cOm

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“simply put, over our tWo years of experience With their services, akamai consistently delivers 15% more Buyers. it’s clear that our decision to Work With akamai Back in 1999 is still one of the Best Business and it decisions We’ve made.” — val agostino, director of softWare applications, eBags

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“akamai helps us deliver pages 75% faster, and dynamic content — such as shopping cart transactions — 55% faster, on average. sWitching from a caching-Based cdn offering to akamai’s dynamic site accelerator solution has enaBled pacific sunWear’s site perfor-mance and uptime ratings to undergo a 75% increase.” — stacy clark, senior director of ecommerce, pacific sunWear

Pacific sUnwear

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“With more than 80% of all WeB site requests noW served entirely from the akamai netWork, office has Been aBle to reduce the amount of servers, netWork infrastructure and Band- Width required to support its WeB site, reducing its overall costs in this arena By 40%.” — paul doeman, head of commerce, office

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“dynamically-generated content is harder — and in some cases, impossiBle — to cache, as dynamic WeB sites are regenerated every time a user visits or reloads the site.

akamai is offering a

to this challenge.”— counse Broders, research director, current analysis

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“akamai is accelerating all of our dynamic ecommerce transactions, resulting in more online sales and a reduction in the cost of maintaining our infra-structure. With akamai, ross-simons has groWn online sales By almost $20 million annually.” — terry matthies, vice president of information technology, ross-simons

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“any serious Business With an online strategy needs to consider the Benefits of using akamai’s solutions. i don’t knoW hoW We could accomplish What We do today Without using akamai. you simply need it to run your Business.” — alex Betancur, vice president of online technology, redcats usa

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“akamai’s implementation team helped us to compare the performance of the caBela’s WeB site With and Without akamai. management is satisfied that We are getting a good return on our investment.” — vince stephens, manager of planning and analysis, caBela’s.com

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“prior to selecting akamai, We tried out other solutions in the market By measuring performance gains over a period of 45 days. We realized that akamai delivered the Best performance results and met our requirements for acceleration of dynamic content. We chose akamai Because they are the most trusted name in accelerating dynamic retail sites and We can rely on them to help achieve our short-term and long-term Business needs.” — leon kuperman, president and cto, Bidz.com

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electronics retailers* — including apple, Best Buy, and hp —

trust akamai.— internet retailer 2009

of the top

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akamai helps Best Buy improve performance of dynamic content and applications By 80% and shopping cart transactions By 20%.

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“since We suBscriBed to akamai, our dspp site has Been averaging more than tWo million additional hits per month and our WorldWide partners can noW access information in under a second. to put it simply, this is one of the Best partnerships i have experienced in my 15 years at hp.” — tony hinojosa, manager of the enterprise solutions partner division, hp

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“We have seen improvement in speed douBle in certain parts of the country and expect more as We fully optimize akamai’s offering. akamai is the clear choice for us to deliver such an engaging online user experience.”— michael van thiel, chief technology officer, vehix

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“leveraging akamai’s dynamic site accelerator solution, We have experienced a significant improvement in page performance and have seen a 9-10% increase in our conversion rates due to the improved shopping experience and reduced load on WeB and application servers.”— geoff roBertson, vice president of ecommerce and technology, jc Whitney

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akamai enaBles leading motorcycle parts online retailer, motorcycle usa, to increase performance By 400%, conversion rates up to 20%, and revenues By 30% While offloading infrastructure By over 60%.

mOtOrcycle Usa

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“With akamai priority support, We are Better aBle to apply Best practices and continually tune and optimize our application configurations.”— mark tuttle, senior manager of engineering, autotrader.com

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airlines

trust akamai.— reuters, Based on scheduled passenger-kilometers floWn for the year 2007

of the top

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“cathay pacific airWays increased online Bookings and extranet adoption, and saves more than $1,000,000 annually With akamai. Without akamai, there is no Way that a 100% increase in online Bookings could have occurred.”

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intercontinental hotels group, the largest hotel firm in the World, Books 70% of their Business online — more than $6 million in reservations everyday — using akamai.

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today, akamai is optimizing the WeB presence of asia pacific commercial airline leaders including airasia, Berhad, all nippon airWays, cathay pacific, emirates, hokkaido international airlines co., ltd., qantas air- Ways ltd., singapore airlines, and skynetasia airWays.

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akamai helps fairmont hotels & resorts nearly douBle its conversion rate and increase year-over-year online Bookings By 40%.

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“We are delighted to Work With akamai as part of our internet enhancement strategy. We have noticed a significant performance improvement on our WeB site since Being on the akamai platform, Which comBined With our competitive promotions, has led to an increase of 30% in online Bookings.”— dr. amin khan, senior general manager of netWork and revenue management, malaysia airlines

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akamai’s solutions for content and application acceleration resulted in gloBal performance improvements of up to 200% for millennium and copthorne hotels.

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“the time to load pages from Westernaustralia.com Was excessive, taking upWards of 1 minute 20 seconds in some countries. the 5.5 second load time target Was not attainaBle Without deploying akamai.”— rolly hester, acting chief information officer, tourism Western australia

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“akamai’s dynamic acceleration approach is truly unique in the marketplace. it delivers the intelligence, speed and performance We need to ensure a consistent experience for our users, locally and gloBally.”— mike lines, chief technology officer, Wayn

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hotels

trust akamai.— hotels, the World’s largest hotel operators list

of the top

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AkAmAi’s Ads Predictive segments:• drives over 10% of online sales for

some akamai customers• helps advertisers reach 100% of u.s.

online shoppers• leverages $13.5 Billion Worth of quarterly

consumer shopping data• leverages over 6 Billion data points in its

predictive models

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“With akamai, We have made notaBle gains on Both our top and Bottom lines. By leveraging the data cooperative, We are reaching a target audience that is more inclined to purchase. and, With akamai’s dynamic site accelerator solution, We can spend less money and effort on infrastructure-related tasks By reducing load on WeB and application servers. the end result is significant improvement in page performance and a douBle-digit percentage increase in our conversion rates.”— geoffrey roBertson, vice president of ecommerce and technology, jc Whitney

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moRe sales peR second and higheR useR satisfaction — at significantly less costcreating a personalized online experience that encourages consumers to browse and buy requires interactive, dynamically-assembled content and applications. however, delivering richer content to globally-dispersed users can slow page downloads and even lead to site abandonment. Akamai solutions deliver up to 500% faster response times, handle the specific requirements of dynamic content and applications regardless of internet conditions, and include a full set of tools to monitor and measure your online business — all without a costly hardware buildout.

Akamai’s global platform — 61,000+ secure servers across 71 countries — is optimized for consumer-facing businesses. Amazon.com, cathay pacific Airways, ross-simons, and 2,000 other companies — including more than half of the top consumer brands — rely on Akamai to deliver more browse-to-buy conversions, increase brand loyalty and capture new market opportunities, all while lowering costs.

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for more iNformAtioN, visit www.AkAmAi.com

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