Akhilkumar KanchumarthyEmail: akhil0428@gmail.com

Mobile: +91-9884058583

Career ObjectiveSeeking a position to enhance my skills and abilities in the TrackWise world that offers me professional

growth while being resourceful, innovative and flexible.

Professional Experience Summary

1.8 years of work experience on Trackwise tool.

Currently working as Software Engineer for HCL Technologies.

Working on L2 and L3 support and having knowledge on Incident management and Change man-agement and Problem management.

Strong work experience on TrackWise configuration : States, Activities, Data fields, Selection Values, Projects, Workflows, Configforms, UserGroups, membership, Default value classes, dependent classes, Required and Selection fields, Group Categories including VGC's, defining States and PR Tasks, configuration of System Flags, Co-ordinator configuration

Coordinator Configuration: Admin Queries, Dynamic Queries.

TrackWise Utilities: PR Import, Selection Import, Person Import, Entity Import etc.

Basic Knowledge on SQL.

Basic Knowledge on servers.

Passionate,enthusiastic in analysing and solving logical problems & real-time business scenarios.

Excellent Team player with good communication skills, Hard Working and flexible team member.

Technical Skill set Primary Tools: TrackWise - including Team Access, Web Admin, Coordinator, PR Person and

Selection Import Utilities Crystal report 2008, Toad, SQL developer. Defect tracking tools: BMC remedy management Database: SQL Operating systems: Windows 2000 / 2003 Server, Win 2000/XP/2007.

Employer Details

Employer Name Client Employer NameHCL technologies Merck Sharp & Dohme (MSD)

Project Experience Summary

AMS MMD TrackWise support team

Title : TrackWise tool.Client : Merck Sharp & Dohme (MSD)Role : Support EngineerDesignation : Software EngineerTenure : Apr-2015 to PresentTeam Size : 15

Description:

o TrackWise by Sparta Systems is an enterprise quality management software (EQMS) solution that optimizes quality, ensures compliance, reduces risk, and lowers costs for world-class clients across a range of industries.

o We use TrackWise Application tool to track quality in the healthcare manufacturing company and help them on various processes like audits, change control, Customer complaints, inspection, Observation etc. We have provided L2 Support (User account creation/modification/deletion, Re-opening record, TR status reset and troubleshooting, selection value addition/deletion/modification etc..) and L3 support (Minor system upgrade, Report modification, creating fields and adding fields in Configuration form etc..) in TrackWise tool.

o TW Applications: MMD GCM , GQTS, Quest, PSQTS,QCTS,AMS,TWAIMS,QCC4

Responsibilities:

o To work on Utility tool when there is a need of updating selection values, Entity Import, Person im-port and PR import.

o Conducting periodic review report for every application every year.

o Experience in working with MS Word, Charts, Graphs, Pivot Tables and other utilities in MS Excel, effective presentations in MS PowerPoint

o As a part of Problem investigation, finding the root cause of the issue, Corrective/Preventive actions and solving the problem within SLA period.

o Handled remedy, Midas, SharePoint, Toad, SQL developer , Crystal Report tools for the requirement of Project.

Academic Summary

Bachelors of Technology(Electronics and communication Engineering)

Chaitanya institute Engineering and technology, Rajahmundry

62% May-2013

12th Narayana Junior college, Rajahmundry 82 % May-2009

10th M.T.H School , Rajahmundry 77% May-2005

Work Achievements

o Received HCL’s most prestigious Value award for the financial year 2015 – 2016o Received HCL’s Delivery at R&R award for the financial year 2015-16

Hobbies

o Playing Drumso Playing Cricket

Personal Information

Date of Birth : 06-08-1992Gender : MaleNationality : IndianPassport no. : L1629058Languages known : English, Telugu and TamilAddress : #A3,202, Valencia Apartments, Navalur, Chennai – 603103

Declaration

I hereby declare that the information mentioned above is true to the best of my knowledge and belief.

Akhilkumar Kanchumarthy