Alexander Simons A.A.S, CCA-V Chino Hills, CA 91709 Phone – 716-348-1485 alexanderc.simons@gmail.com

Business Skills Summary: Over 3.5 years of Citrix XenApp/XenDesktop, IT Infrastructure, web development, and graphic design. Proven success in delivering solutions for servers, virtualization, and virtual desktops Working with development zones and meeting project deadlines. Administering and troubleshooting enterprise IT environments Detail-oriented, accurate, and dependable with an uncompromising work ethic Proficient in research, analyzing data, and documentation Excellent leadership and morale building, while maintaining a sense of humor and patience

Technical Skills Summary: Windows Server 2K3, 2K8, 2K12 Citrix XenApp, Citrix XenDesktop \ VDI Citrix Web Interface, StoreFront Microsoft DNS, WINS, DHCP, IIS Microsoft Active Directory & Group Policy design Entry level Scripting (Batch & Powershell) Full desktop and endpoint device support Conceptual knowledge of remote storage solutions storage - iSCSI, NFS, and Fiber Channel SAN Conceptual knowledge of SQL database

Virtualization: The Installation and configuration of VMware, XenServer, HyperV hypervisors Creating and maintaining multiple virtual machines Allocation of Virtual Machines Resources Virtual Machine Performance Monitoring Installation and configuration of Virtual Servers in workstations Creating and maintaining virtual Microsoft domain environments Troubleshooting virtual memory & CPU resources

Citrix: Installation and configuration of XenApp, XenDesktop 6.5 & 7.x Creating and maintaining virtual machines and pools Design and engineering Citrix Policies Troubleshooting Printing strategies Desktop Director deployment, configuration, and operations Receiver client installation, configuration, custom configuration Web Interface 5.4 and Storefront installation & configuration

Holder Technologies | Alexander Simons, Infrastructure Engineer

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Citric License server and licensing troubleshooting Citrix Virtual Desktop Agent (VDA), and PVS Imaging Wizard Creating Persistent and non-persistent VDI pools Creating Persistent and non-persistent VDI XenApp Servers Creating Images for Provision Server and MCS deployment Managing Citrix published application permissions Conceptual knowledge of NetScaler and NetScaler Access Gateway

Networking: TCP/IP configurations DNS (Domain Name Services) DHCP (Dynamic Host Configuration Protocol) LAN Management Troubleshooting tools such as ping, nslookup, gpupdate , gpresults, MS Event Viewer, Procmon Installing and configuring NICs

Desktop: Installation and configuration of Windows XP, Windows 7, Windows 8 Local Storage Management Anti-virus /Semantic/ MacAfee/Trend Micro Shares and NTFS permissions Scripting for administration purposes(PowerShell, Batch files) Domain Membership and LDAP Firewall management Local System & domain group policies for security TCP/IP, DNS Troubleshooting Printer Management Windows Registry (RegEdit)

Applications: Proficient in all Windows Active Directory tools 2k3, 2K8 & 2K12 Citrix tools (Role Manager, StoreFront, Receiver, Studio, Desktop Director) Expert in AD Users and Computers \ AD Group Policy Citrix Receiver Client deployment and automation Proficient in Corporate antivirus(Norton, McAfee) Citrix XenApp, XenDesktop 6.5, 7.x Proficient in VSphere Proficient in XenCenter Expert in Microsoft Word 2012 Proficient in Microsoft PowerPoint 2012 Proficient in Microsoft Excel 2012 Expert in Adobe Photoshop CS6 Proficient in Adobe Dreamweaver CS6 Expert in Adobe After Effects CS6 Proficient in Adobe Flash CS6 Proficient in Adobe Acrobat Proficient with Joomla Content Management System

Holder Technologies | Alexander Simons, Infrastructure Engineer

Previous Employment

9/14– 3/15 - Holder Technologies –Microsoft & Citrix Engineer - Los Angeles, CA Supporting Windows Server for numerous clients across SOCAL \ remote support Solutions for Active Directory & Group Policy Solutions for Citrix XenApp, XenDesktop & Citrix ICA troubleshooting Citrix XenApp server & Citrix Delivery Controller engineering and troubleshooting Desktop engineering and troubleshooting Second level support for field techs Citrix Provisioning Services (PVS) & Machines Creation Services (MCS)

3/13–8/14 - National Property Management – Buffalo, NY Planned, designed, engineered and supported a corporate branded intranet Managed Citrix published applications \ supported Citrix client Introduced XenDesktop and VDI to NPMA – proof of concept Made changes and validated changes in the development environment Assisted end users with questions regarding in-house web applications Managed creating and maintaining users Front end development using the content management system Joomla Mobile delivery of applications to IPad, IPhone, and Android Moving website changes \ patches through development, QA, and production Maintained Residential Management Software (MRI) Acted as second level ticket escalation for the Help Desk. Created and maintained user friendly and interactive websites Worked closely with owners to meet deadlines Supported and maintained rollout of new residential software allowing clients to pay online Troubleshot employee issues regarding messaging

5/12-1/13 – Scientific Software – Buffalo, NY

Troubleshot daily issues for a 26 user company Installed and configured XenApp 6.5 Built policies for drive and disk mappings \ Citrix Online Plugin Citrix farm management \ publishing applications \ permissions Administered file and folder permissions for users within the domain Installed, configured, and supported two MS Domain Controllers Installed and configured Windows client OS (Windows XP, Windows 7) Created engineering documents Printer administration and sharing Custom MS Group Policy design

Education:

Holder Technologies | Alexander Simons, Infrastructure Engineer

A.A.S in Interactive Media Design – Associate in Applied ScienceBryant and Stratton College-Getzville, NY-September 2011- August 2013Interactive Media Design program | A.A.S in Interactive Media Design

Completed Dells Blade Server online technical courseDell technical course

Current Certifications (CCA-V) Citrix Certified Associate – Virtualization

Holder Technologies | Alexander Simons, Infrastructure Engineer