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University of Utah Community Physician Group (CPG) Overview AMGA CFO Leadership Council October 15, 2015

AMGA CFO presentation

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Page 1: AMGA CFO presentation

University of Utah Community Physician Group (CPG)

Overview

AMGA CFO Leadership CouncilOctober 15, 2015

Page 2: AMGA CFO presentation

CPG Overview

• University of Utah Primary Care providers practicing in 8 U of U Health Care clinics

• 77,000 Primary Care patients along the Wasatch Front• Group has experienced growth over the last several years

• 7.9% 5 Year CAGR Professional Net Payments• 7.1% 5 Year CAGR wRVU (Productivity)• 8.9% increase in year over year visits

• Steady increase in Medical Staff – adding 10 CRNA

2012 2013 2014 Mid Year 2015204060

80100120

61.56

81.46 90.19101.4

# of CFTEs in CPG

# of CFTEs

Page 3: AMGA CFO presentation

CPG Footprint

N

Lehi-Future location

Page 4: AMGA CFO presentation

2013 Health Science leadership commissioned CPG to develop a new compensation plan

The new plan would need to focus on:• Simplicity • Compete more effectively in local market• Align more closely with national benchmarks• Incent for quality and productivity• Establish minimum productivity standards for

organizational financial stability

Initiative

CPG Compensation Model

Page 5: AMGA CFO presentation

1st step was analysis

CPG hired 2 consulting firms to evaluate:• Our current plan • Our readiness to make change • Our financial status

CPG Compensation Model

Page 6: AMGA CFO presentation

Consultant conducted a survey in December 2013 asking 19 representative providers for feedback on:

• strengths/weaknesses of current compensation plan • morale level regarding compensation• readiness for change • opinions on future compensation plan design

Readiness & Provider Feedback

CPG Compensation Model

Page 7: AMGA CFO presentation

Consultant Results:

Other weaknesses:

• Effectively no PTO

• Perception that bonus program is not sustainable in terms of funding

Other weaknesses:

• Tenure not recognized

• Not able to use best important quality metrics

• Specialists are different from primary care

• Don't like lag in setting base salaries as I'm building my practice

• Different fee schedules affect my compensation

• No comp for admin work

• wRVUs don't always recognize increased patient complexity

• Hard to communicate with assigned Financial Analyst

CPG Compensation Model

Page 8: AMGA CFO presentation

CPG Compensation Model

Consultant Results:

Page 9: AMGA CFO presentation

CPG Compensation Model

Areas of consensus

Consultant Results:

Page 10: AMGA CFO presentation

Transparent• Plan is easily understood and simple to administer

Productivity calculation is real time, based on 3-month rolling wRVU average• Approved leave time is excluded (FMLA, Maternity, Military Leave)• Eliminated base + productivity

Alignment of compensation with national benchmarks minus U of U retirement benefits (over the 90th %tile)

• MGMA, AMGA, SullivanCotter 3 year PCP averages

Incent for Financial, Quality, Access, Patient Experience, and Citizenship measures• FY15: Bonus Plan – shared “pot”• FY16: All providers will be included in incentive plan

Key Principles

CPG Compensation Model

Page 11: AMGA CFO presentation

Key Principles, cont.

CPG Compensation Model

Establish minimum production expectation• 50th%tile wRVU minimum expectation (based on the 3 benchmarks)

Hold Harmless• If a provider is at 50th%tile for wRVU then $/wRVU will be equal or better

than current $/wRVU (old plan)o i.e. no wage decrease if on production and at the 50th %tile or greater

• Guarantee salaries will be supported (will discuss in more detail on later slide)

Compensation rates, productivity benchmarks, and conversion factors ($/wRVU) are reviewed annually by CPG Compensation Committee

Compensation Planning and Exceptions • Compensation Committee (Review and Recommend) • CPG Executive Committee (Final Approval)

Page 12: AMGA CFO presentation

Key Principles: The FormulaSimple

• (wRVU x $/wRVU) + stipends*: adjusted by quality incentive• Use 3 month rolling wRVU average

• or (Guarantee): adjusted by quality incentive

Example for 3 months: 300 + 200 + 400 = 900/3 = 300 for 3-month wRVU rolling average

o 300 wRVU x $31.37 = $9,411.00 that month

*Stipends - Based on aggregate time of lost wRVU opportunity due to administrative time (i.e. Clinic Medical Director)

CPG Compensation Model

Page 13: AMGA CFO presentation

New Plan: Key Principles, cont.

CPG Compensation Model

3-Tiered Methodology

Recognize specialty differences• 3-tiers based on specialty wRVU production benchmarks

• < 50th percentile • 50 - 74th percentile• >=75th percentile

The tiers and primary care conversion factors are based on data provided by Sullivan-Cotter (consultant). They sent us 3-year national averages from 3 major reporting agencies.

Recognize primary-care similarities• Use primary care $/wRVU conversion factors

Adjustment of conversion factor to more closely align with compensation targets• Recognition of U of U benefits: % reduction of the national conversion factors

($/wRVU)

Page 14: AMGA CFO presentation

wRVU Tiers, MD DetailProductivity is benchmarked by 3 conversion rate tiers

• Primary care conversion factor ($/wRVU)• Specialty-specific productivity (wRVU)

CPG Compensation Model

FP IM IM/Peds Peds

0-5094

5095-6168

6169+

wRVU Conversion Rate Tiers

TierProductivity

% tileBlended avg

$/wRVU

0-4722 0-4911

4723-5273 4912-5862

5274+ 5863+

1

2

3

31.37$

35.76$

38.26$

<50th 0-4886

50th-74th

75th+

4887-5884

5885+

Page 15: AMGA CFO presentation

wRVU Tiers

3 tiers are used – Annual wRVUs, adjusted by cFTE, are measured

against benchmark tiers – Example: 4000 annual wRVUs at 0.75 cFTE

• 4000 / 0.75 = 5333 normalized wRVU• Compare to 3 tiers• Falls into the 50-75th%tile, Tier 2 $35.76/wRVU

CPG Compensation Model

Page 16: AMGA CFO presentation

Apply Conversion Factor$/wRVU rate from the appropriate tier is then applied to the 3-month rolling wRVU average

• Example continued– 4000 / 0.75 = 5333 normalized wRVU (Tier 2 = $35.76)– 333.33 = 3 month rolling average– 333.33 x $35.76/wRVU = $11,920 monthly salary– $11,920 x 12 months = $143,040 annual salary

CPG Compensation Model

Page 17: AMGA CFO presentation

wRVU Tiers, MD DetailProductivity is benchmarked by 3 conversion rate tiers

• Primary care conversion factor ($/wRVU)• Specialty-specific productivity (wRVU)

CPG Compensation Model

FP IM IM/Peds Peds

0-5094

5095-6168

6169+

wRVU Conversion Rate Tiers

TierProductivity

% tileBlended avg

$/wRVU

0-4722 0-4911

4723-5273 4912-5862

5274+ 5863+

1

2

3

31.37$

35.76$

38.26$

<50th 0-4886

50th-74th

75th+

4887-5884

5885+

* At each annual review, if the next tier is reached, the higher $/wRVU rate will apply to all wRVUs

Page 18: AMGA CFO presentation

wRVU Tiers, APC DetailProductivity is benchmarked by 3 conversion rate tiers

CPG Compensation Model

APC

24.88$

27.19$

29.49$

2 50th-74th

Conversion Rate Tiers

TierProductivity

% tile

wRVUBlended avg

$/wRVU

3525-4277

1 <50th 0-3524

3 75th+ 4278+

Page 19: AMGA CFO presentation

Incentive Plan• Transition from bonus to bonus plan + risk• For providers on production model• Points calculated quarterly

• Financial 10%• Organization Patient Experience Goal 10%• Quality 40%• Access 20%• Attendance & Citizenship 20%

• Up to 5% of quarterly wages at risk • Potential to earn additional 5%• Points are weighted based on productivity tiers

• Points for higher producers will carry a higher $ value

CPG Compensation Model

% Points Earned Adjustment Factor0% -5.0%

25% -2.5%35% -1.5%40% -1.0%50% 0.0%75% 2.5%

100% 5.0%

Page 20: AMGA CFO presentation

Guarantee PrinciplesNew provider guarantees

• Set at 50th%tile CPG conversion rate and national productivity by specialty• Signing bonus available upon Compensation Committee approval • Offered up to 2 years maximum • If provider not able to reach 50th %tile after 2 years, gap coverage supplement,

not salary adjustment, until targets are met

Established provider guarantees• Monthly gap coverage • Guarantee end date is established at guarantee start date• If beyond 2 years past hire date, an individual plan to move to productivity

compensation plan will be approved by Compensation Committee and presented to CPG Executive Committee

• Gap coverage supplement, not salary adjustment, until targets are met

CPG Compensation Model

Page 21: AMGA CFO presentation

Example of New Plan Report

Page 22: AMGA CFO presentation

Business Case for Increasing ProductivityProvider X 1.0 cFTE <25th %tile

• Current wRVU = 3,919.25• 50th %tile wRVU for FP = 4,887• $64.40 wRVU reimbursement rate

Example Calculation:4,887-3,919.25 = 968 x $64.40 = $62,323 in increase net payments$62,323- $34,616 (increased salary Tier 1 – Tier 2) = +$27,707 Net Revenue/year

If all <50th %tile providers in CPG are brought up to the 50th %tile = $1 million net revenue and increase patient access

CPG Compensation Model

Page 23: AMGA CFO presentation

Thank You