Name: Amit R. Pandey Address: A-1101, Wisteriaa Society,Mobile: +91 9158621562 Bhumkar nagar, Wakad,Email: amitrp.0891@gmail.com P-C area, Pune, 411057.Linked in: https://in.linkedin.com/in/amit-pandey-2aa1a211b

Professional Summary:

Currently working as an Ad Operations Specialist, adeptly handling all phases of advertising operations including detailed account management & optimization. I am passionate about workflow simplification and building smarter processes. I specialize in handling accounts across various platforms, ad formats, demand sources & effective monetization through Real time bidding, Private Marketplace, Header Bidding, etc.

Certificates & Recognitions:

Google AdWords: Certified as an Ad Operations professional in Fundamentals & Video Advertising through Google Partners.https://www.google.com/partners/#i_profile;idtf=100866107318959027503;

YOU MADE THE DIFFERENCE award by PubMatic India Pvt. Ltd. for the relentless efforts on numerous Ad Network operations across all the US Publishers.

HIGH FIVE AWARD by PubMatic India Pvt. Ltd. for analyzing lost bids & cleaning up the blocklist as per the optimization requirements, generating higher revenue.

Certified in SIEMENS PLM Customization Training Program. May-June’15.

Professional Experience:

PubMatic India Pvt. Ltd. November 2015 - Present.Publisher Operations Specialist (Americas –Consultant)Responsibilities:Account Management:

Responsible for handling multiple publishers/aggregator accounts. Mapping client’s requirements, coordinating, developing & implementing processes in line

with the guidelines. Publisher onboarding & walkthrough to the collaborative setup. Monitoring the overall functioning of processes, identifying improvement areas &

implementing adequate measures to maximize customer satisfaction level. Identifying PMP opportunities based on market trends & presenting it to the publishers to

reap out higher benefits. Developing healthy relationships & communicating further growth prospects, with the

clients, through scheduled meetings. Assessing the customer feedback, evaluating areas of improvements & providing critical

feedback to the associates on improvements & achieving higher customer satisfaction matrices.

Keeping multiple support systems updated (e.g. Salesforce, JIRA, etc.) End of month billing for accounts. Compiling the data that would yield competitive insights for the clients.

Operations: Optimizing the monetization on the accounts for enhancing the revenue. Troubleshooting operational issues with immediate solutions for having a smooth workflow. Setting up tags for various formats, like Rich/Banner Media, Video (Dynamic), Companion

Ads, Native, Mastheads, etc. for open/private marketplace. Setting up the Header Bidding functionality with the clients. Monitoring the performances on the various parameters like Fill Rate, Gross CPM, etc. for

RTB, PMP, PMP-G and Header Bidding. Resolving discrepancies in Server/Tracker side numbers, at both the ends. Setting up rules for the Auction Engine to meet revenue goals & eliminate malwares,

redirects, etc. thus controlling the brand image. Escalating issues, post analysis, with the support teams & ensuring collaborative efforts for

an optimal solution. Training for the clients about the general setup of their account in various interfaces &

providing answers to their queries through calls, presentations & group meetings. Mitigating through KVP, KPI, Section Mapping, etc. to elevate overall business.

FaithPLM Solutions, Siemens Authorized Institute, Pune. Aug 2014 - Sept 2015.PLM Graduate Engineer Intern

Teamcenter Deployment, Integration, Configuration, Implementation and customization. Installation of Oracle Database (11G). Installation of Teamcenter 9.1(2 Tier, 4 Tier (Thin Client and Rich Client)). Integration NX Tool with Teamcenter. Deploying project using BMIDE & TEM. Projects solely responsible for:-

Adding a Digital Signature of the reviewer on the review task, for a PDF dataset file along with the remarks to be attached to the concerned object.

Implementation of Change Management.

Curriculum:

Course Institute University/Board Year of Passing PercentageB.E. Mechanical S.N.D. C.O.E. & R.C. University of Pune 2014 62.20

H.S.C. G.E.S. HAL Jr. College Mah. State Board 2009 77.67S.S.C. G.E.S. HAL High School Mah. State Board 2007 79.53

Personnel Details:Date of birth : 08/12/1991.Marital Status : Unmarried.Nationality : Indian.Languages Known : English, Hindi and Marathi.Ready to relocate : Yes

Declaration:I hereby declare that the information furnished above is true to the best of my knowledge and belief.Place: Pune Amit R. Pandey.