Analisis Kepuasan Wajib Pajak Ditinjau Dari Pelayanan Kerja Karyawan Di Kpp Pratama Sleman

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  • 7/23/2019 Analisis Kepuasan Wajib Pajak Ditinjau Dari Pelayanan Kerja Karyawan Di Kpp Pratama Sleman

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    OK

    BIRIKMOT

    BI HOKRG\

    Biomthok hdsobTkrth Fdfdkt`i ^

    S\GJ\

    TKIU

    AI^I^ HDSTO^OK ZOMIL SOMOH

    O\I SDAOYOKOK HD\MO HO\YOZOK

    SDAOYOKOK SOMOH S\OROFO ^ADFO

    RTJO^ OH@I\

    Eohtaro~ Dhgkgfi Tkiud|~iro~ Kdjd|i Ygjyohdlojiok Sd|~yo|orok Jtko Fdfsd|gad` Jdao|

    O`ai Fobyo Ohtkrok~i

    Gad` =

    Omi~okrg~o R|izilozo

    KIF 30239?>?3

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    ii

    OKOAI^I^ HDSTO^OK ZOMIL SOMOH

    BIRIKMOT BO\I SDAOYOKOK HD\MO HO\YOZOK

    BI HOKRG\ SDAOYOKOK SOMOH S\OROFO ^ADFOK

    RTJO^ OH@I\

    Rdao` bi~drtmti bok bi~o`hok

    Sobo rokjjoa+++++++++++++++++++++++

    Tkrth bisd|ro`okhok bi bdsok Rif Sdkjtmi Rtjo~ Oh`i|

    S|gj|of ^rtbi Ohtkrok~i BIII Eohtaro~ Dhgkgfi

    Tkiud|~iro~ Kdjd|i Ygjyoho|ro

    Bi~drtmti

    Hdrto S|gj|of ^rtbi

    Ohtkrok~i BIII Bg~dk Sdfliflikj

    Oki Ziboyori! F+Sb Olbtaao` Rofok! F+^i!Oh

    KIS+ ?9:>3930

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    iii

    RTJO^ OH@I\

    OKOAI^I^ HDSTO^OK ZOMIL SOMOHBIRIKMOT BO\I SDAOYOKOK HD\MO HO\YOZOK

    BI HOKRG\ SDAOYOKOK SOMOH S\OROFO ^ADFOK

    Bi~t~tk gad` =

    Omi~okrg~o R|izilozo

    30239?>?3 ? 33< KIS+ ?94:?3?< ?9043< ? 33?

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    iu

    SD\KYOROOK HDO^AIOK RTJO^ OH@I\

    Yokj ld|rokborokjok bi lozo` iki! ~oyo =

    Kofo = Omi~okrg~o R|izilozo

    KIF = 30239?>?3

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    u

    OL^R\OH

    OKOAI^I^ HDSTO^OK ZOMIL SOMOH

    BIRIKMOT BO\I SDAOYOKOK HD\MO HO\YOZOKBI HOKRG\ SDAOYOKOK SOMOH S\OROFO ^ADFOK

    Gad` =

    Omi~okrg~o R|izilozo

    KIF+ 30239?>?3

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    ui

    FGRRG

    ?+

    Roh obo ifsiok yokj ft~ro`ia tkrth bijosoi bi btkio iki! o~oahok hirofot ld|mtokj tkrth fdkbosorhok ifsiok irt+

    + Riboh obo zohrt tkrth ld|~okroi&~okroi ho|dko fo~i` lokyoh `oa yokj`o|t~ hiro hd|mohok ~daokmtrkyo+

    2+ @ibts iki lthok rdkrokj fd|dho yokj ~daoat obo tkrth fdflokrtft!koftk rdkrokj hoft yokj ldaomo| tkrth fokbi|i bok fdflokrt g|okj

    aoik+

    SD\^DFLO@OK

    Ho|yo hdniaht iki htsd|~dflo`hok tkrth=

    Hdbto g|okj rtoht yokj rokso adao` ~daoat

    fdfld|i ko~i`or! ~dfokjor! liflikjok ~d|ro bgo

    hdsoboht+

    Hohohht yokj ~daoat fdfld|i ~dfokjor sg~irie bok

    ik~si|orie+

    Oafoford|ht yokj fdfld|i fgriuo~i bok o|o`ok+

    Rdfok rdfok ohtkrok~i O30 yokj rdao`

    fdflokrt bok fdfld| sd|rgagkjok yokj riboh li~o

    bi~dltrhok ~ort sd|~ort bok h`t~t~kyo @okky^geioko yokj rdao` fdfld|i ~dfokjor bok fgriuo~i

    bi~oor boaof sdkjd|mook ~dbokj fdkj`obosi

    fo~oao` bok `oflorok ~d|ro rdao` fdfld|i

    bg|gkjok! lortok bok ibd ibd ik~si|orie ~d`ikjjo

    li~o rd|~dad~oihok Rtjo~ Oh`i| iki+

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    HORO SDKJOKRO\

    Stmi ~ytht| ~oyo tnoshok sobo Oaao` ^ZR yokj rdao` fdfld|ihok

    `iboyo` bok sdrtkmth ~d`ikjjo sdktai~ bosor fdkydad~oihok sdktai~ok Rtjo~

    Oh`i| yokj ld|mtbta Okoai~i~ Hdsto~ok Zomil Somoh Birikmot bo|i Sdaoyokok

    Hd|mo Ho|yozok bi Hokrg| Sdaoyokok Somoh S|orofo ^adfok bdkjok rdsor zohrt+

    Sdktai~ok iki btjtkohok ~dlojoi ~oao` ~ort sd|~yo|orok hdatat~ok Tkrth

    Fdfdkt`i ^dlojiok Sd|~yo|orok Jtko Fdfsd|gad` Jdao| S|ged~i O`ai Fobyo

    Ohtkrok~i+

    Sdktai~ok Rtjo~ Oh`i| iki bosor bi~dad~oihok ld|hor lokrtok bo|i ldld|oso

    si`oh+ Tkrth irt ~oyo fdkjtnoshok lokyoh rd|ifo ho~i` hdsobo=

    ?+ S|ge+ B|+ \gn`for Zo`ol! F+O+! \dhrg| Tkiud|~iro~ Kdjd|i Ygjyoho|ro++ Bosok! F+Hd~ Hdrto sdkjdagao TKY Hofst~ Zord~2+ Oki Ziboyori! F+Sb Hos|gbi Ohtkrok~i B III4+ Olbtaao` Rofok! F+^i! Oh sdfliflikj Rtjo~ Oh`i| yokj rdao`

    fdfld|ihok o|o`ok bok liflikjok+

    5+ Moho No`yoko Hdsoao ^dh~i Sdaoyokok Hokrg| Sdaoyokok Somoh S|orofo^adfok yokj rdao` fdfld| i}ik hdsobo sdktai~ tkrth fdaohthok ~t|udy+

    :+

    G|okj rto yokj ~daoat fdfld|ihok ~dfokjor bok fgriuo~i boaof ~drios

    hdjiorok+

    0+ ^dfto si`oh yokj rdao` fdflokrt boaof sdkydad~oiok sdfltorok Rtjo~Oh`i| iki

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    Sdktai~ fdkyobo|i lo`zo fo~i` lokyoh hdht|okjok boaof sdfltorok aosg|ok

    iki!tkrth irt ~o|ok bok h|irih yokj ~ieorkyo fdflokjtk ohok ~okjor ld|fokeoor

    bdfi hd~dfst|kook aosg|ok iki bok ~dfgjo bosor ld|fokeoor loji ~ioso ~omo yokj

    fdflonokyo+

    Ygjyoho|ro! 9 Os|ia ?3

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    ip

    BOERO\ I^I

    @OAOFOK MTBTA+ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ i

    @OAOFOK SDKJD^O@OK ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ii

    @OAOFOK SD\KYOROOK +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ iu

    OL^R\OH ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ u

    FGRRG BOK SD\^DFLO@OK ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ui

    HORO SDKJOKRO\ +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ uii

    BOERO\ I^I +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ip

    BOERO\ ROLDA +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ pii

    BOERO\ JOFLO\++ +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ piii

    LOL I+ SDKBO@TATOK +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?

    O+Aoro| Ldaohokj Fo~oao`+ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?L+Ibdkrieiho~i Fo~oao` +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ >N+Sdfloro~ok Fo~oao` ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ >B+Sd|tft~ok Fo~oao` +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ >D+Rtmtok Sdkdairiok +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 2E+Fokeoor Sdkdairiok +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 2

    LOL II+AOKBO^OK RDG\I ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 4

    O+Sdkjd|riok Sdaoyokok+ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 4L+S|ik~is S|ik~is Sdaoyokok +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 5N+Sdkjd|riok Hdsto~ok Zomil Somoh ++++++++++++++++++++++++++++++++++++++++++++++ :

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    p

    B+Sdkjtht|ok Hdsto~ok Sdaoyokok Stlaih ++++++++++++++++++++++++++++++++++++ 9D+Hd|okjho Ld|eihi| ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ??E+@isgrd~i~ Sdkdairiok ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?

    O+Agho~i Sdkdairiok ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?>L+Mdki~ Sdkdairiok ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?>N+Sgstao~i bok ^ofsda ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?>B+Fdrgbd Sdkjtfstaok Boro ++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?2D+Bdeiki~i Gsd|o~igkoa Uo|iolda ++++++++++++++++++++++++++++++++++++++++++++++++++++ ?4E+ Ik~r|tfdk Sdkdairiok +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?5J+Okoai~i~ Boro ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ?:

    LOL IU+ @O^IA SDKDAIRIOK BOK SDFLO@O^OK ++++++++++++++++++++++++++

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    pi

    LOL U+ HD^IFSTAOK BOK ^O\OK+++++++++++++++++++++++++++++++++++++++++++++++++++ 2?4+ Mdki~ Sdhd|mook \d~sgkbdk +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ >?5+ Rikjhor hdndkbd|tkjok Sdaoyokok Hd|mo ++++++++++++++++++++++++++++++++++++++++++++++ >>:+ Rikjhor hdndkbd|tkjok Hdsto~ok Zomil Somoh +++++++++++++++++++++++++++++++++++++ >40+ @o~ia ~i~rdf sd|~ofook aikid| bdkjok bto uo|iolad +++++++++++++++++++++++++++++++ >59+ @o~ia hgdei~idk bdrd|fiko~i bok hgdei~idk hg|dao~i ++++++++++++++++++++ ++++++++++++ >0

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    piii

    BOERO\ JOFLO\

    Joflo| `oaofok

    ?+ ^r|thrt| g|joki~o~i HSS S|orofo ^adfok+ +++++++++++++++++++++++++++++++++++++++