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Project work OF
SM
ON
AJAY CHAUHANSHAKTI SINGH
SHIVENDRA PRATAPNEHA KAROLIA
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HOSPITALITY
Hospitality industry is a major employer. The industry
includes service sector work like tourism and food
service. It suffers from more economic fluctuations
compared to its peer industries.
Hospitality industry can be empirically divided into two
parts: entertainment areas like clubs and bars, and
accommodation. Accommodation takes the form of public
houses, resorts, inn, campgrounds, hotels, serviced
apartments, and motels.
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Tourism industry
The Ministry of Tourism in any country seeks ways to
promote and develop tourism in the country. TourismIndustry
Growth in any country is prone to the
changing economic conditions. In the event when a
country is passing through a low phase or an
individual's job is at stake, not many people choose totravel.
This poses a limitation in the spending power of
the individuals. People under these circumstances tend
to settle for low budget restaurants, hotels or opt for
amusement parks and nearby places.
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Hotels
A hotel is an establishment that renders lodging in lieu of
payment.
This lodging is usually given in exchange for a specified
predetermined amount of money.
A combination of meals and accommodation comes as a package
in
most hospitality establishments.
Hotels are usually managed by professionally qualified
managers.
Junior workers usually maintain the hotel.
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Innovation
Innovation refers to new concepts or products thatderive from
individuals ideas or from scientific research.
Innovation, on the other hand, is the commercialization
of the invention itself.
Innovation is a new element introduced in the networkwhich
changes, even if momentarily, the costs of
transactions between at least two actors, elements or
nodes, in the network
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Process of Innovation in
Hospitality Industry
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Financial backing to innovation
Give opportunities to employees
Skillful recruitment policy
Information from outside the
organization
Target being set for innovation
Employees should be rewarded
HOSPITALITY INNOVATION
STRATEGIES
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Improved guest experience is the top driver for
mobility investments, cited by 76 percent of
hospitality venues surveyed.
Hospitality decision makers are investing in
mobile technologies to support customer-facing
applications that improve guest services by
handling wireless email, guest/attendee check-
in, table-side order/payment or event ticketing,
among others.
Sixty-one percent of respondents plan to deploy
some form of video capabilities, including video
surveillance, video conferencing and streaming
video, in public access areas such as lobbies.
Fifty-eight percent of surveyed hospitality
organizations deploying mobile technology today
see improved customer satisfaction.
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Hot Hospitality
Trends
Hiring management from outside.
More hospitality workers from other countries.
Business customers will increase.
Slowing foodservice sales growth.
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but casual dining will
be big.
and so will self-serve
dining
Go green
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INNOVATIONS IN HOTEL PRODUCTS
AND SERVICES
HELPING GUESTS SEE
THE LIGHT
Kitchen Faucets Matrix Switching
Camera Scanner
CFL Lighting Ceiling Mounts
Thermal Printer
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Sanitizer Wipe
Extractor Line
Beverage Sweetener
Lighting Control
Under-Phone
Adapter
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TAJ HOTELS
Taj Mahal With Private JetService Is The NewInnovation
Taj Mahal with Private JetService is the newinnovation of Go
HeritageIndia Journeys. Thisitinerary has been
designed by the highlyexperienced team of theorganization to
give thecelebrity touch to yourtour of Taj Mahal.
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Taj Hotels introduced new systems
like corporate standardization,
renovation of previous properties,and new age services like
loyalty
programs and spa services. Along
with its heritage, the continuedfocus on customer service
and
innovation helped Taj Hotels
maintain its position in the Indian
industry. And to compete with theglobal brands in their own
turf, Taj
Hotels also set up and acquired
properties outside India.
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Taj Hotels is providing corporate
clients a mix of practical utilities
with luxury. It is focused ondeveloping cutting edge
technology, and introduced an
innovative service called cyber
butlers in some of itsproperties, which allow guests
to help get connected to the
Internet in any part of the hotel.Wi-fi technology has also
helped
the company promote green
workstations,
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Burj Dubai
Hyder Consultings
involvement on the iconic
Burj Dubai has won it the
Innovation of the Year
award at the British
Expertise International
Awards (BEIA) held inLondon.
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Hyder deployed a team of internationally-experienced engineers
to ensure technical
accuracy and execution of high building standards. There were
various innovative MEP
engineering applications:
Upper HV/LV substation: Located on the 155/156 floors at well
over 500m aboveground, making this the highest substation anywhere
in the world;
Burj Dubais connected load: In excess of 80MW, with a maximum
demand of 46MW,
provided via 20 separate 11kV supply cables, making this the
most complex HV service
to a single building in the world;
Hydraulic systems: Burj Dubai operates on a three lift
principle, with water pressures
peaking at 35 bar. Such pressures are normally only associated
with process/industrial
design, and not MEP design of buildings. The buildings hydraulic
systems are totally
unique;
Lift design: There are many unusual aspects of the lift design,
but one particularly
different feature is that, in the event of transformer failure
in any of the buildings
many substations, a new one can be lifted into position easily
and quickly without
special arrangements.
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