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Annual Report – 20122013 800 College Court 300 Cunningham Boulevard New Bern, NC 28562 Havelock, NC 28532

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Annual  Report  –  2012-­‐2013  

 

8 0 0   C o l l e g e   C o u r t                                                                                     3 0 0   C u n n i n g h a m   B o u l e v a r d  N e w   B e r n ,   N C   2 8 5 6 2                                                                                                   H a v e l o c k ,   N C   2 8 5 3 2    

Annual Report – 2012-2013

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MESSAGE FROM THE PRESIDENT Annual Report 2012-13

It has been another incredible year for Craven Community College to include many accomplishments and numerous challenges. We are reinstating the Annual Report as a reflection and repository of our work during the past year. We can all take great pride in the achievements described within these pages as it is the collective effort of staff inside the organization along with the Board of Trustees, Foundation Board, Craven County officials/public servants and donors/friends of the College that have enabled us to lead and succeed. Peter Senge describes leaders as “those people who walk ahead and who are genuinely committed to deep change in themselves and in their organizations. They lead through developing new skills, capabilities, and understandings. And they come from many places within an organization.” Craven Community College is leading; we are changing to adapt to the fiscal realities facing us and we are continually striving to improve and meet the needs of students and the community we serve. We have an eye for change and we are interested in forging dynamic partnerships and in creating meaningful relationships. Complacency is not an option and we understand we cannot do it alone. It is with tremendous pride that I share a few highlights of the many wonderful things taking place inside and outside the walls of Craven Community College. The Big Picture – The College has championed the “access” agenda since its inception nearly 50 years ago, and is evolving toward a national priority that focuses on the “student success and completion” agenda. College leaders have spent considerable time throughout the year addressing AACC’s Report From the 21st Century Commission on the Future of Community Colleges and several members of the Board of Trustees attended the AACC Conference held in Boston in October to learn more. Strategies to improve the retention of students such as implementation of a new advising model, enhancement of services within the First Stop, and collection/analyses of data are at the forefront.

Technology & Facilities – Thanks to support from the Craven County Commissioners and Administration, the College has dramatically improved campus safety and facilities. To name a few: installed 75+ video surveillance cameras, a digital Emergency Management System, and numerous panic buttons on both campuses; posted AED signage and provided CPR & AED training for staff; flawlessly implemented the VOIP system on both campuses; renovated Brock Hall, faculty offices and Student Center; and created the Craven Café for student engagement.

Innovative Programming – The $1.8 million Advanced Manufacturing grant that the college was recently awarded by the Federal government exemplifies a 21st Century community college model for

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learning. Our first cohort of students at New River Air Station began in the spring. They have been given individual iPads to be utilized for labs posted on Craven’s iTunes University site. The program is accelerated and allows students the opportunity to obtain college credits toward their AAS degree in Composites via certifications or previous training experiences they have had. They are saving time and money.

Faculty Council – Our faculty, both full-time and adjunct, are often referenced by this President as the “soul” of the College. They serve as important role models for students and their voice in academic and college matters is of utmost importance. For over a year, faculty leaders collaborated to move from a Faculty Association, which was a membership organization with dues, to a Faculty Council, which is composed of delegates from a wide variety of disciplines and program areas. We are excited about the potential of the Faculty Council.

Military Affairs Center – This new center was created at the Havelock-Cherry Point campus to specifically meet the unique needs of active military men, women and dependents who are currently serving along with retired or non-active veterans as well.

Foundation – Nothing brings greater satisfaction than watching our endowment grow and witnessing an energetic and enthusiastic Foundation Board. The College has benefited from this Board’s tireless efforts to tell our story in the community and to advocate on our behalf. New members have been recruited, socials have been held in people’s homes to build lasting friendships, a VIP Ambassador Program has been launched with our first graduating class, and another incredibly successful Community Fabric Awards event has been achieved with over 500 attendees. While many of the changes occurring at the college are not always visible or readily seen, perhaps our 200, five dollar stick trees, purchased nearly 4 years ago, which are now beginning to take shape, somehow become a metaphor for the college’s evolution. A more powerful visual reminder of the transformation happening at Craven Community College will take place over the summer, when a newly renovated Student Quad takes form. Dr. Jim Congleton, community leader and philanthropist, has graciously donated his fine art sculpture collection to the College. The quad will be named in his honor for this incredible gift. Yes, the face of Craven Community College is changing—thanks to the kindness and generosity of many and because of the dedication and commitment of many! I am filled with gratitude for all that you do each and every day and I am very proud to be your President. Catherine Chew

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TABLE OF CONTENTS

Learning and Student Success ...................................................................................... 1

Academic Affairs and Student Engagement Center ...................................................................... 1

Career Programs Learning Center ................................................................................................ 8

Liberal Arts and University Transfer Learning Center ................................................................. 12

Health Programs Learning Center .............................................................................................. 16

Institutional Effectiveness ........................................................................................................ 18

Administrative Services ............................................................................................. 20

Safety, Sustainability and Auxiliary Services .............................................................................. 20

Financial Services and Purchasing ............................................................................................. 21

Human Resources ..................................................................................................................... 21

Public Radio East ...................................................................................................................... 22

Technology Services .................................................................................................................. 23

Havelock-Cherry Point and Military Affairs ................................................................ 24 Academic Affairs ....................................................................................................................... 24

Havelock Academic Skills Center ............................................................................................... 25

Havelock Student Services ....................................................................................................... 25

Havelock Workforce Development ............................................................................................ 25

Institute of Aeronautical Technology ........................................................................................ 26

Military Affairs and the MCAS Cherry Point Office...................................................................... 26

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TABLE OF CONTENTS (cont.)

Workforce Development ............................................................................................ 27

Basic Law Enforcement Training (BLET) ...................................................................................... 28

Business and Information Technology ....................................................................................... 28

Emergency Medical Services ..................................................................................................... 28

Fire and Rescue College ............................................................................................................ 29

Human Resources Development ............................................................................................... 29

Medical Specialties ................................................................................................................... 30

Small Business Center ............................................................................................................... 30

Vocational Training and Career Readiness Certification ............................................................. 31

Institutional Advancement ........................................................................................ 32

Craven Community College Foundation .................................................................................... 32

Grants Program ........................................................................................................................ 34

Lifetime Learning Center ........................................................................................................... 35

Marketing and Communications ............................................................................................... 36

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L E A R N I N G A N D S T U D E N T S U C C E S S

The Learning and Student Success Unit encompasses all areas in academic affairs, learning support, student services, and institutional effectiveness. The Unit’s structure is designed to support teaching, learning, and service – with an emphasis on strategic innovation that is geared towards preparing the 21st -century community college student to succeed at higher educational levels and in the workplace. The Unit is the primary driver of the student success and completion agendas at institutional, NCCCS, and national levels. It operates as the strategic hub for all college-wide planning, assessment, student development, and continuous improvement activities in ways that promote integration and the seamless delivery of learning opportunities for students. The Faculty Council was formalized this year and will serve as a forum for expressing and communicating perspectives on College-wide issues that involve faculty, teaching and learning, and student success. Comprised of faculty delegates that represent all Learning Centers at the College, the Faculty Council acts as an advocate for faculty and in an advisory capacity with administration on relevant matters, makes recommendations on policy and procedural matters to the administration, and facilitates the sharing of ideas that support quality education. A C A D E M I C A F F A I R S A N D S T U D E N T E N G A G E M E N T C E N T E R

The Academic Affairs and Student Engagement Center plays a primary role in integrating college-wide efforts in Academic Affairs and Student Services, and creates innovative learning systems that are geared towards facilitating organizational effectiveness and student success. The Center provides visionary institutional leadership to transfer and career development, enrollment and retention services, TRiO Student Support Services, educational partnerships, learning resources, distance learning/professional development, and academic affairs administration. The departments that comprise the Center’s organizational structure are critical components of the Learning and Student Success Unit’s strategic operations and function as core foundations of the overall student experience at Craven Community College.

• During the 2012-2013 academic year, 468 students, including 20 Craven Early College students, received at least one credential; an associate’s degree, certificate or diploma.

• Through the collaborative work of administrators, faculty and staff, an enhanced advising model was developed to support the College’s student success agenda and efforts to create additional ways

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for students to stay connected to the institution and complete their goals. Starting in the Fall of 2013, new students will see professional advisors at FIRSTstop locations at both the New Bern and Havelock-Cherry Point campuses. Then, based on their academic goals and timelines established by the Learning Centers, students will be assigned to Faculty mentors who will coach and empower students towards goal completion. Design and implementation of the enhanced advising initiative was performed in the span of one year, emphasizing the College’s commitment to integrating student and academic affairs components in ways that are learner-centered.

• The College has entered into an agreement to utilize a new software platform called College Scheduler to assist with enhancing advising and registration experiences for students. The software empowers students to easily prioritize class sections and create multiple schedule possibilities around their various out-of-class commitments. Reports generated from College Scheduler also provide the College with instant access to course demand data, assist with management of enrollment trends over time, and help students maximize credit hours. Most importantly, College Scheduler increases opportunities for students to complete their educational goals while reducing the time spent on the class selection process.

A D M I S S I O N S A N D E N R O L L M E N T S E R V I C E S

• The College continues to host an annual Counselors’ Luncheon for counselors and teachers from West Craven, New Bern, and Havelock High Schools, providing the opportunity to continue to strengthen our relationships with local schools and discuss new initiatives. Parent and Student Information Sessions held during the year at these high schools attracted over 210 individuals.

• A "Super Saturday" event was held in December 2012, with another planned for August 2013, which provides new students with

orientation services, campus tours, advising, and registration. Over 100 students attended the December event.

• The "Student Ambassadors" completed over 28,200 volunteer hours at over 50 internal and external functions, including the Community Fabric Awards, recruitment events, cultural and community festivals, and high school football games, among many others.

• The College, through its Career and College Promise program, offered college level classes at West Craven High School during the 2012-2013 academic year; plans are underway to offer classes in Fall 2013 at both West Craven and New Bern High Schools.

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F I N A N C I A L A I D

• Craven Community College entered into an arrangement with College Foundation School Servicing Center to complete verification of students’ Institutional Student Information Record (ISIR) for the 2013-2014 academic year. ISIRs contain processed student information reported on the Free Application for Federal Student Aid (FAFSA).

• The Department participated and assisted in the implementation of an arrangement with Higher One, a company that helps college business offices manage operations and provide enhanced service to students, particularly with regard to financial aid disbursements and tuition payments.

• A FAFSA Day event for area high school seniors was organized in February 2013, with staff present to assist students and their parents complete the FAFSA form. C A R E E R / T R A N S F E R S E R V I C E S

Career/Transfer Services is a College-wide resource that provides comprehensive support to students in areas of career development and transfer planning. Services are designed to foster student development by creating access to career exploration opportunities, job postings, self-assessments, transfer advising, resume and cover letter services, mock interviews, and a variety of resources and workshops.

• Within the past year, the department has built relationships with more than 17 local employers, offering Craven students greater career opportunities while attending classes and upon graduation.

• The department hosted four job fairs/open houses showcasing 23 colleges and universities and 40 employers, and attended by more than 350 participants.

• Three students were interviewed for the Disney Internship Program and two were selected for the Spring 2013 Advantage Program which allows participants to network with leaders, take part in personal and career development classes online, and build transferable skills such as problem-solving and communication.

• The department partnered with faculty from across the campus to offer 4 workshop series, covering a broad range of skills—from mock interviews to dining etiquette. F I R S T - Y E A R E X P E R I E N C E – E N G A G E , E N R I C H , E M P O W E R – E 3

• “De-Stress for Success” programming was introduced this year. Events were held prior to and during finals week allowing students the opportunity to discuss the pressures of finals and to participate in activities designed to help students manage stress. Activities such as Squeeze Ball

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Stations afforded 75 students the opportunity to create hand-made stress balls to be used during finals week.

• This year the E3 Student Success workshop series expanded to include workshops on ‘Discovering Your Strengths’ and ‘How Are You Learning’.

• The College’s ACA classes were evaluated and the following recommendations were made: incorporate the MyStudentSuccessLab in ACA 118 classes; develop an ACA Common Reading LibGuide, and update ACA Moodle templates to include a new grading rubric and content related to the Common Reading LibGuide.

• A number of extra-curricular activities designed to encourage first-year students to build connections and engage in dialogue outside of the classroom environment were implemented this year. These included a “First-Year Mix and Mingle”, an African American history trolley tour, a Food Drive competition, and a Bowling Tournament where over 100 faculty, staff and students creating 22 teams participated. A C A D E M I C S K I L L S C E N T E R

The mission of the Academic Skills Center (ASC) is to provide resources, tutoring, and accommodations under the Americans with Disabilities Act to curriculum students to help them meet their educational goals. The ASC also administers Compass Placement, Test of Essential Academic Skills (TEAS), and other assessment tests, and proctors external and internal examinations.

Accomplishments for 2012-13 include:

• The purchase and implementation of the Smarthinking online tutoring platform. Used by more than 25 percent of community colleges throughout the country, Smarthinking assists students on a wide variety of subjects, including writing and math. With tutors available 24/7, student can get help with their studies when and where they need it—a feature that is highly important for non-traditional and distance students. Smarthinking also offers an Online Writing Lab that provides feedback to students on essays and papers.

• ASC is in the process of deploying the Plato Learning Environment Courseware, an online learning program that can assist students in meeting their educational goals at all levels.

• The ASC staff held Graphing Calculator workshops for mathematics students, one-on-one orientations in Moodle, and TEAS preparatory workshops for nursing program candidates.

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G O D W I N M E M O R I A L L I B R A R Y

Library staff continue to find innovative ways to assist the students, faculty, staff, and the public. Accomplishments and initiatives over the past year include:

• The library’s website (www.cravencc.edu/library) was completely redesigned, making it much more user-friendly and appealing to students, resulting in over 36,000 hits to date.

• An online Searching Skills tutorial was developed and recorded to assist both seated and distance learning students with the basics of searching skills. Seated workshops on research skills are also held in the library each semester.

• To encourage and support recreational reading among our Early College students, a Young Adult Collection was created, using existing books along with 150 new titles. Books from this collection were used to host five Early College student book club events. T R I O S T U D E N T S U P P O R T S E R V I C E S

Craven Community College is committed to creating and maintaining a supportive environment for low income, first generation and disabled students that encourages academic excellence and integrity, student success, and individual responsibility through leadership and service. The TRiO Student Support Services program promotes academic excellence and student success by offering intrusive and proactive academic services that empower students to address and overcome access challenges to higher education and gain an understanding of how to be successful in the college environment. The program focuses on meaningful and continual educational planning and goal-setting that position students for transfer/graduation pathways and career success. To date, the Program has served 269 students. Program highlights include:

• Of the 170 students participating in TRiO in Fall 2012, eight students earned a 4.0 GPA and 95 earned a GPA of 3.0 to 3.9. Thirty three students were named on the Dean’s List and 8 were inducted into the Phi Theta Kappa Honor Society.

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• Of the 179 students participating in TRiO in Spring 2013, 17 earned a GPA of 4.0, and 94 earned a GPA of 3.0 to 3.9. Eight students were inducted into the Phi Theta Kappa Honor Society.

• Forty-two participating students graduated with Associate degrees in the Fall 2012 and Spring 2013. Of these, 19 transferred to four-year institutions, including East Carolina University (ECU), Meredith College, Mount Olive College, North Carolina A & T State University, North Carolina State University, UNC-Chapel Hill, UNC-Pembroke, and UNC-Wilmington. Three additional students did not complete their Associates degree, but were granted admission into ECU and Park University.

• Since the inception of TRiO at Craven, 17 students have successfully completed their first year at their senior institution and two have graduated with baccalaureate degrees.

• 2012-2013 TRiO graduates include Nicole Mena, who was awarded the North Carolina Community College System's Academic Excellence Award and was admitted to ECU as part of the Wells Fargo Partnership East Program; Barry Wallace, who was selected a 2013 Coca-Cola gold Scholar and honored at the Phi Theta Kappa Annual Convention; Chris Gremillion, who was granted full admission into UNC-Chapel Hill; and Mary Verna Costley, who is now a licensed Airframe mechanic. C E N T E R F O R T E A C H I N G A N D L E A R N I N G

The mission of the Center for Teaching and Learning (CTL) is to promote and support instructional excellence by working collaboratively with faculty and staff to develop a culture that values and rewards teaching and learning, respects and supports individual differences among learners, and encourages the creation of learning environments in which diverse students, faculty and staff can learn and excel. Accomplishments for 2012-2013 include:

• The CTL organized 98 training sessions, taught by 33 instructors, and delivered in seated and online formats, as well as via Adobe Connect. Topics ranged from Forklift Training, HeartSaver® CPR Training, Fire Mitigation, and Grant Writing to Using Video in Teaching, iPad Training, Using Prezi, Moodle, and Connecting Outcomes to Learning. Training topics are determined in consultation with faculty, staff, and the administration. The CTL collected participant feedback via paper and

online surveys and provided summaries to presenters. Ninety-nine percent of participants indicated training was valuable and worth their time.

• The CTL moved online registration for all training to EventBrite, an online tool that allows participants to self-register for training events. The online software automatically sends reminder emails to registrants and provides a participant list that trainers can access to determine resources and handouts for attendees and which is used to confirm attendance.

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• The CTL developed a Moodle site for faculty and staff, providing resources, help files, videos, and webinar recordings on topics related to Moodle, Turnitin, Respondus, best practices in teaching and learning, learner-centered teaching strategies, mobile learning, learning object repositories, learning assessment tools and strategies, web-based learning tools, and adjunct teaching resources. Faculty and Staff are automatically enrolled in the site each semester.

• The CTL scheduled and delivered 8 professional development sessions for new faculty members through the Faculty CAFÉ program.

• The CTL moved all mandatory compliance training into an online environment in Moodle. New employees complete the FERPA and Red Flag training. All faculty and staff complete the Stop Sexual Harassment, Americans with Disabilities Act (ADA), and Information Security online training annually. All faculty and staff are automatically enrolled into training every semester.

• The CTL authored a DL Student Handbook, as well as a Moodle Guide for faculty and students. Students can access these resources on the log-in page of Moodle. D I S T A N C E L E A R N I N G

The Office of Distance Learning seeks to support and assess the development and delivery of distance learning courses to provide quality DL programming that reflects continuous review and improvement. The distance learning courses meet all quality standards set forth for traditional on-campus programs and carry out the mission of the College.

The following are highlights of DL activities over the past year.

• The Office of Distance Learning oversaw the upgrade of Moodle software used to deliver distance learning courses from 1.9 to 2.4 during Spring and Summer 2013. The upgrade was a result of the decision by Moodle to discontinue support for 1.9. This required that all courses offered through Moodle 1.9 during the previous academic year be migrated to the new platform.

• To facilitate the conversion from Moodle 1.9 to 2.4, backups were created for every Moodle course taught during 2012 and Spring 2013 and burned to CD. Sixteen training sessions for faculty were held in seated format and via Adobe Connect. In Spring 2013, 28 courses were piloted in the Moodle 2.4 environment by 20 faculty. All courses in Summer 2013 were converted to Moodle 2.4. Staff redesigned the online Moodle training for faculty teaching distance learning courses to reflect the resources and tools in Moodle 2.4. DL staff also developed a Moodle Tips series based on problems experienced by faculty

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and students. The Moodle Tips series provides just-in-time support for faculty teaching online and hybrid courses.

• DL staff have worked diligently to assure that the College is in full compliance with provisions of the Higher Education Opportunity Act, enacted in 2008. In October 2010, the US Department of Education developed new regulations requiring that institutions offering distance learning in a state in which the institution is not physically located comply with any applicable authorization requirements of that state. The regulations implementing the HEOA provisions regarding distance education also require that institutions provide clear information to their distance education on its complaint procedures as well as each state’s procedures for filing complaints against educational institutions. DL staff completed significant research to determine what if any authorization requirements each of the 50 states and the District of Columbia have and to process the necessary applications and other paperwork to obtain authorization. To date, the College has obtained authorization to deliver distance learning to students residing in 26 states. Applications or letters of inquiry have been submitted to another 15 states and are pending. Applications to the remaining 10 states will be pursued in the next year. The College has until June 30, 2014 to obtain authorization from every state. The student complaint information has been developed and has been posted on the College’s distance learning webpages.

• The College is an active member of the Southern Regional Education Board (SREB) and a party to the SREB Electronic Campus Regional Reciprocity Agreement (SECRRA). Under that agreement, the College can offer distance learning classes to residents of 13 of the 15 SREB member states through SREB’s Electronic Campus. SREB's Electronic Campus serves as an "electronic marketplace" of online courses and programs from the South's colleges and universities. It is designed to provide learning opportunities from accredited colleges and universities that offer courses and programs that exceed SREB's Principles of Good Practice, and to serve as a gateway to e-learning opportunities and online services designed to meet the unique needs of adult learners wishing to start, continue, or complete their education. Staff are finalizing the program upload data and expect to have Craven’s online programs listed on SREB’s Electronic Campus before the Fall 2013 semester. C A R E E R P R O G R A M S L E A R N I N G C E N T E R

The mission of the Career Programs Learning Center is to provide educational programs of the highest quality to serve the community and local industry, and to assist students in securing employment in these areas. The Career Programs Learning Center has experienced a truly remarkable year—filled with excitement, rewards and, at times, challenges. Career Programs Learning Center’s accomplishments include:

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• Co-op students have performed more than 12,000 hours of work through apprenticeships and internships under the Center’s cooperative education programs. These programs have led to full-time employment for 18 students this year in a broad range of fields, including automotive systems technology, computer technology integration, electronics engineering technology, and manufacturing technology.

• Career Programs students continue to excel in their state licensure examinations. One hundred percent of BLET (Basic Law Enforcement and Training) students graduating in AY 2012-2013 passed the North Carolina Training and Standards Commission Exam. One hundred percent of cosmetology students passed the theory examination portion and 94 percent passed the practical examination portion of their licensing exam. Of those pursuing the Cosmetology apprentice credential, 90 percent passed the theory examination and 100 percent passed the practical examination. Esthetician students were equally successful, with 89 percent passing the theory examination and 100 percent passing the practical examination.

• Career Programs staff developed new partnerships and strengthened existing relationships with a number of local organizations, resulting in the implementation of monthly “Career Technical Education” sessions at Craven County Schools, featuring representatives from Allied Health and Havelock programs. These sessions culminated in the First Annual Career Programs Career Technical Education Collaboration Day with Craven County Schools in January 2013. Additionally, a collaborative agreement with Coastal Carolina Community College for accelerated degree completion in the Composite Program was forged this year to meet the needs of students aboard Marine Corps Air Station, New River, NC.

• The College became a member of the Accrediting Council for Business Schools and Programs (ACBSP), the US Department of Education recognized body accrediting business programs in the nation’s institutions of higher learning, and is working arduously in preparation for the Program’s self-study—or accreditation application—to be submitted in 2014.

• Career Programs staff completed their First Annual Report following full accreditation to the National Association for the Education of Young Children (NAEYC), with its lead instructor being designated as NAEYC’s Accrediting Mentor for other NC Community Colleges.

• Craven Community College’s Cyber Collective (C5) advanced to the finals of the Mid-Atlantic Collegiate Cyber Defense Competition in Maryland for the second time in three years; placed 206 out of 639 (in the top third) in the international standings in the Polytechnic Institute of New York University (NYU Poly) Cyber Security Awareness (CSAW)

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‘Capture the Flag’ competition, and 66 out of 240 in the undergraduate category—one of the best of the 2-year colleges that competed nationally. C5 also placed in the top tier for Round 1, with several Team members advancing to Round 2 and one to Round 3, in the National Cisco Net Riders competition. The Career Programs Learning Center also reports the following grant activity:

• Forty-seven students are currently enrolled in the Composites program due to the receipt of the North Carolina Advanced Manufacturing Alliance (NCAMA) Grant, awarded by the US Department of Labor in 2012. This year, the College’s NCAMA Team has been recognized as the “Model” for all Colleges in the Advanced Manufacturing Consortium and identified as a “21st Century Education Model” by the North Carolina Community College System Office Director of Career and Technical Education. The NCAMA Team also has been asked to present the Advanced Manufacturing Alliance (AMA) Showcase to more than 200 people representing state and local academic institutions, local businesses, and our military partners, to represent the College during the NC State Initiative for Advanced Manufacturing Day. The NCAMA Project Coordinator has been appointed the Lead for all NCAMA Exhibits and Vice-Chair of the NCAMA Communications Committee and the College’s Multimedia Designer has been appointed the Multimedia Designer Subject Matter Expert for the NCAMA Communications Committee.

• $217,642 Perkins Grant for Career Technical Programs. The College was appointed to lead the very first NC Perkins Grant Consortium, has been identified as a “Grant Consortium Model” by the North Carolina Community College System Office Director of Career and Technical Education. The College has been asked to present at the North Carolina Community College System Office Perkins Grant Workshop in August of 2013.

• $15,142 National Science Foundation (NSF) Grant in support of Computer Technology Integration program students’ efforts on a virtualization project titled “Remotely Accessible Virtual Machines Using Existing Computer Labs” with Durham Technical Community College.

• $49,852 ‘Race to the Top’ grant through the North Carolina Community College System (NCCCS) Early Childhood Education Innovation Fund, in support of an accelerated/Saturday cohort in Early Childhood Education.

Adhering to the College’s strong traditions of community outreach, service and goodwill, Career Programs staff participated in a number of community events. These include:

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• Active participation in the Neuse River Bridge Run, Mumfest, Havelock Chili Festival, New Bern Ghost Walk, and local High School Football Game Concessions.

• Cosmetology students and staff provided services to hospice patients in their homes.

• The First Annual Career Programs Veteran’s Appreciation Cookout was held in November 2012.

• The Enactus Group kicked off their “Account on Us” campaign during the holiday season sponsoring six deserving families (with 9 children) with food, clothing, and toys.

• The Criminal Justice Society sponsored a number of families for the holidays by raffling off a Turkey Dinner to raise money.

• Organized, in collaboration with Workforce Development, the Craven County Division of Workforce Solutions and the state’s Division of Employment Security, an “Aware Fair” for those individuals impacted by recent Hatteras layoffs.

• Facilitated “Self-Assist” (Volunteer Income Tax Assistance – VITA) through the Internal Revenue Service and assisted more than 50 low-income taxpayers with their tax returns.

• Hosted the First Annual Career Programs Graduate Appreciation Cookout in May 2013.

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L I B E R A L A R T S A N D U N I V E R S I T Y T R A N S F E R L E A R N I N G C E N T E R

The Liberal Arts and University Transfer Learning Center (LAUT) prepares students who are in pursuit of a bachelor or advanced degree from a senior institution. The LAUT Learning Center is organized into three departments—Communications, Humanities and Fine Arts; Math, Science, and Social Science; and Basic Skills. Programs of study within the Learning Center lead to the completion of an Associate of Arts, Associate of Science, and Associate of Fine Arts degrees. Additionally, an Associate of General Education is offered to meet the needs of students who are interested in transferring to a specialized major at a senior institution or those students not interested in transfer. LAUT Learning Center accomplishments include:

• In November 2012, a small group of artists from the Dominican Republic brought the mural tradition to Craven County under the auspices of the Global Art Project. Working with local artists, educators, students, and community members, the artists painted several murals at selected sites in Craven County, reminiscent of the colorful murals that pepper the landscape of the Dominican Republic. This ‘Building Community Through Art’ project is the result of a year-long partnership between the Center for Latin American and Caribbean Study at Duke University, Craven Community College, the Craven Arts Council, and Craven County Schools, and it aims to connect people within communities and to preserve the history of communities through art. Murals can be found in the Student Center on the New Bern Campus, the Redd Building on the Havelock Campus, Craven Early College, the Clarence Monroe Wall and the Omega Center in Downtown New Bern.

• Phi Theta Kappa students and advisors were recognized at the March 2013 regional PTK conference in Clemmons, NC for maintaining their five-star certification—the highest level a chapter can achieve by participating in scholarly projects and events at the regional and international levels. Chapter members traveled to Peru to work on a documentary which explored the current International Honors Study Topic, The Culture of Competition. They visited different regions of the country and conducted interviews to gain an understanding of the challenges faced by students in pursuit of an education based on various socioeconomic issues.

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• Faculty, staff and students participated in Study Abroad Ecuador in May 2013. All student participants in Study Abroad 2013 are enrolled in Humanities 120, Cultural Studies. Prior to travel, participants studied the language, culture, and history of Ecuador. While in-country, participants stayed in Quito and visited the Equator, the Casa de Cultura archeological museum, Cotopaxi National Park, the Bellavista Cloud Forest Reserve, and several neighboring towns to learn about local handicrafts and export goods. The group toured historic

haciendas, churches, the presidential palace in Quito, and shopped the Otovalo indigenous market. Participants spent a week in Spanish immersion classes and worked with an afterschool program that focused on children from a low income neighborhood. Post-trip, students are completing individual class projects that combine academic and primary research from the trip and will be presented to the college community on July 24, 2013.

• The first cohort of the Craven Community College Scholars in Engineering and Science Program (SEAS) was successfully recruited for Spring of 2013. Awarded through the National Science Foundation, the SEAS program is a grant-funded scholarship program designed to promote careers in science, technology, engineering and mathematics (STEM).

• In Fall 2012, the first three Carolina Student Transfer Excellence Program (C-STEP) students transferred to UNC-Chapel Hill; in place for one year, the C-STEP program is stable and growing.

• The Spring 2013 Liberal Arts Lecture Series was well attended by students, staff, and the community, consisting of the following four events:

Celebrating Nina Simone, presented by recognized jazz historians Willie E. and Jacqueline B. Atkinson, in February 2013

Living Abroad in Southern Spain, presented by Spanish faculty Sarah Hughson, in February 2013

Social and Ecological Interactions in the Galapagos Islands of Ecuador, presented by Professor Stephen J. Walsh, UNC-Chapel Hill, in March 2013

Sustainable Tourism, presented by Professor Pat Long, East Carolina University, in April 2013.

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C O M M U N I C A T I O N S , H U M A N I T I E S A N D F I N E A R T S

• Due to recognized challenges regarding progression and retention in developmental education, faculty worked as members of the NCCCS task force to redesign state-wide developmental education curricula, accelerate student completion, implement diagnostic assessments, and increase the number of student who successfully complete developmental education and enroll in college-level courses.

• Through a collaborative application, the College was awarded the Muslim Journeys Bookshelf, a project of the National Endowment for the Humanities ‘Bridging Cultures’ initiative. The College was awarded 25 books and 3 films, plus bookmarks, bookplates, posters and a companion website with digital resources.

• In September 2012, faculty and staff participants from the Study Abroad Peru 2012 trip spoke about their experiences abroad and what they learned about Peruvian culture and history. College faculty, staff, and students attended the lecture, as well as some community members.

• Through a collaborative effort with Craven Regional Library, History faculty and students in HUM 160 researched baseball players from the Coastal Plains and Negro Baseball Leagues. Students collected oral histories of the players through contacting the players and/or their families. The interviews were filmed and presented through a film project at the library in March.

M A T H , S C I E N C E A N D S O C I A L S C I E N C E

• The annual Middle School Outreach Day was held in February 2012. Opening speaker Tony Rice, NASA Education Ambassador, spoke to the group of middle school students about NASA and the Mars Rover. Approximately 180 students from five Craven County middle schools attended, and each student participated in several space-related activities. These included making Alka-Seltzer rockets, "robotic" hands, paper airplanes, playing with "Mars" ice, and visiting portable planetariums.

• In April 2013, the Sustainability Committee and the Science Club hosted the College’s annual Green

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Fair. Fifteen vendors participated, representing “green” products, services and activities such as paddleboards, organic produce, eco-friendly cleaning products, and bee-keeping. Vendors also shared information about conservation-related organizations and agencies.

• With funds from the NCCCS Space Grant, several biology students and Science Club members went out on the Duke Marine Lab’s research vessel, the R/V Susan Hudson, to assist with collecting samples from offshore waters and from areas closer to shore. A tremendous variety of specimens were collected and identified, including skates, sea squirts, mantis shrimp, sea urchins, and sea robins.

• Craven Community College’s Science Club hosted a “Star Party” in April 2013 at Fisher’s Landing. Students and the public were assisted in using telescopes, and were treated with amazing views of the surface of the moon, several planets, and even the moons of Jupiter.

LAUT faculty received many accolades and participated in a number of community events, including:

• Artistic Director Philip Evancho was named Professor Emeritus upon his retirement in May 2013. Mr. Evancho celebrated 28 years of excellence at Craven and was instrumental in the development of both ENCORE! Student Ambassadors and the Community Chorus.

• Art faculty and art students participated in many outreach events during the academic year, including the Craven Arts Festival in Fall 2012.

• A community Film Festival took place in October 2012, featuring 15 amateur films.

• English faculty Jessica Saxon was awarded the Faculty Excellence in Teaching Award for 2012-2013 and was the recipient of the Community Fabric Award for Teaching Excellence.

• Adjunct Chemistry faculty Ryan Delcambre was awarded the Adjunct faculty Excellence in Teaching Award for 2012-2013.

• The North Carolina Student Academy of Science Regional Competition was held on the New Bern campus in March 2013, with several faculty members serving as judges for the event.

• Several camps for Craven County students were facilitated by faculty this year. They include:

YMCA Youth Day Camp on Recycling – August 2012 Marine Biology Camp – July 2013 Junior Mad Scientist Camp – June 2013 Eastern Carolina Middle School Engineering Camp – July 2013 Engineering Camp – Havelock Campus – July 2013

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H E A LT H P R O G R A M S L E A R N I N G C E N T E R

The Health Programs Learning Center houses the Department of Nursing Programs and Continuing Education as well as the Department of Allied Health Programs. These two departments host seven selective or limited admission programs whereby students must meet special admissions criteria, requirements, and deadlines to be accepted. An Associate in Applied Science degree is available in Health Information Technology, Medical Office Administration, Medical Assisting, Nursing, Pharmacy Technology and Physical Therapist Assistant. The Health Programs Learning Center also offers several diploma programs that are shorter in duration than degree programs and are designed to develop job-entry skills.

The following are highlights of accomplishments in each of the Health Programs over the past year. N U R S I N G P R O G R A M S

• The Nursing Department is working on its Candidacy Presentation, due early Fall 2013, for the Accreditation Commission for Education in Nursing (ACEN, formerly the National League of Nursing Accreditation Commission). ACEN provides specialized accreditation for nursing education programs at the post-secondary level—to include certificate, diplomas, or recognized professional degrees, such as Practical Nursing degrees, Associate degrees, Baccalaureate degrees, Master’s degrees and post-Master’s certificates, and Clinical Doctorates. This accreditation serves to strengthen educational quality through evaluation processes, functions, publications, and research. Graduates of ACEN- accredited colleges of nursing have greater options for employment in federal agencies, and are able to more readily transfer college credits to all other nursing colleges to obtain baccalaureate, master’s and doctorate degrees.

• The Nursing Department is collaborating with Mount Olive College on a Registered Nursing (RN) to Bachelor of Science in Nursing (BSN) program. The Mount Olive College RN to BSN program allows our graduates to start their BSN immediately upon graduation and licensure as a Registered Nurse, taking pre-requisites and nursing courses concurrently every 5 weeks online until completion in about two years.

• The Nursing Department is collaborating with ECU to finalize their Eastern North Carolina Regionally Increasing Baccalaureate Nurses (ENC RIBN) effort. Under this latter program, recent high school graduates admitted into ECU’s ENC RIBN Program will be concurrently admitted to Craven

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Community College’s Associate Degree Nursing Program. Students will be able to complete their ADN and BSN in less than four years. The College already has a long-standing articulation agreement for ADN graduates to pursue their BSN through the RN to BSN program.

• The North Carolina Board of Nursing requires new nursing faculty to complete, within the first three years of employment, continuing education in teaching and learning principles for adult education, including curriculum development, implementation, and evaluation, appropriate to assignment. In collaboration with the Career Programs Learning Center, with the support of a Perkins Grant, and with the approval of the North Carolina Board of Nursing, the Nursing Program now has access to www.nursetim.com, which allows for our nursing faculty to obtain the required continuing education units. A L L I E D H E A L T H P R O G R A M S

• The HIT program is in the process of obtaining accreditation by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). The program is currently in candidacy status and expects a site visit by the commission in June 2013.

• The PTA program was granted accreditation by the Commission on Accreditation in Physical Therapy Education (CAPTE) in February 2012. The program received the highest possible accreditation status from the Commission.

• The Pharmacy Technology program is seeking accreditation from the American Society of Health-System Pharmacists. The program is currently in candidacy status and expects a site visit by the commission in July 2013.

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I N S T I T U T I O N A L E F F E C T I V E N E S S

The mission of the Office of Institutional Effectiveness (IE) is to progressively contribute to the strategic planning, policy formulation and decision-making process of Craven Community College by advancing timely and accurate quantitative and qualitative information and analyses, and by providing leadership in strategic planning, institutional effectiveness, mission attainment, quality enhancement and accountability. The Office of Institutional Effectiveness had a very productive 2012-2013. The following are a few highlights of the efforts undertaken by the Office:

• The Office worked collaboratively with all relevant parties to, in September 2012, generate the College’s Fifth Year Interim Report. This effort resulted in the College receiving a response from SACSCOC commending it for its Quality Enhancement Plan and making six attainable recommendations for improvement. IE is diligently working on the Referral Report required by SACSCOC to demonstrate the College’s plan for addressing their recommendations, due in September 2013.

• This year marked the second year for the college-wide Administrative Program Review (APR) process as well as the improved Curriculum Program Review (CPR) process—components of the College’s strategic planning and institutional effectiveness process. The Curriculum and Administrative program review processes are designed to strengthen the quality of core teaching and learning,

professional and creative activity, public service and academic outreach functions, and best use of College resources. This year, six curriculum programs and four administrative programs conducted a self-study to capture the thoughtful, detailed analysis of each program’s key accomplishments and challenges. These studies were evaluated by a committee of peers, administrators, and the Executive Leadership Team, who acknowledge program strengths and identify areas for improvement. Each program is then

asked to respond to the recommendations with a plan for their implementation in the upcoming year.

• As part of the strategic planning process, IE took a retrospective look at previous planning processes and strategic goals and objectives, and took a deeper look at best practices that are in alignment with SACSCOC regulations. As a result, IE developed a strategic planning workbook that aligns all departmental goals with their respective Center goals, Center goals with Unit priorities, and Unit priorities with the College’s Strategic Priorities for 2010-2015. Ensuring that the College’s priorities are in alignment with the new state performance measures is emphasized through this process.

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• Several internal and national surveys were administered to students, faculty and staff this year. The College participated in the Survey of Entering Student Engagement (SENSE), a national survey that benchmarks areas important to first-time college students. The College also participated in the Community College Survey of Student Engagement (CCSSE) which provides national benchmarks on active and collaborative learning, student effort, academic challenge, student-faculty interaction, and support for learners. Results from both surveys demonstrated that the College is on par with cohort institutions and only slightly below the top performing colleges nationwide. After a three year hiatus, IE administered the 2013 Services Review Survey to students, faculty and staff. The survey is distributed online to workforce development, distance learning and traditional students as well as to all full-time and part-time faculty, staff, and administration. The Student Opinion of Instruction (SOI) surveys are conducted at the end of each semester to collect feedback from students on faculty performance and class continuity. Results of all surveys conducted are compiled and shared with the College community.

• The College participates in the National Community College Cost and Productivity Project (formerly known as The Kansas Study) which allows community college planners to measure and compare their instructional costs and faculty workload to those of other institutions across the country. This year the College also is participating in the National Community College Benchmark Project, a comprehensive national data collection and reporting consortium which provides comparative data on effectiveness and outcome measures. Reports from these projects will be available through IE.

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A D M I N I S T R AT I V E S E R V I C E S

The Administrative Services Unit includes oversight for the financial management, human relations, security, information technology services, and auxiliary and physical plant operations. The Vice President of Administrative Services assures that the financial management, information technology, personnel services, and overall operations of the College are of the highest quality and held to the highest standards. The following are highlights of the accomplishments of the five departments that comprise Administrative Services. S A F E T Y, S U S TA I N A B I L I T Y A N D A U X I L I A R Y S E R V I C E S

The purpose of the Safety, Sustainability and Auxiliary Services Department is to support all functions of the College in a safe and expedient manner. Services include maintenance of all buildings on both the New Bern and Havelock-Cherry Point campuses, capital repairs and improvements to facilities on both campuses, the security and safety of all staff and students, and day-to-day grounds maintenance and housekeeping. Services provided are prioritized on the basis of health, safety, budget issues, and instructional needs. The Department’s accomplishments for 2012-13 include: Throughout the New Bern Campus, staff:

• Installed a state-of-the-art video surveillance system, monitoring over 75 closed circuit cameras, and implemented an Emergency Notification System.

• Worked with a consultant to develop a comprehensive Sustainability Plan for the College.

• Surveyed and completed sidewalk repairs throughout the campus.

• Cleared the wooded area between the College and the Ward and Smith office complex.

• Implemented the Help Desk tracking tool for maintenance requests.

• Installed additional directional, way-finding and other signage throughout the campus.

On the Havelock-Cherry Point Campus, staff:

• Renovated two computer classrooms in the Redd Building.

In the Student Center, staff:

• Renovated 2,325 square feet, to include the installation of Craven Café and significant upgrades to the Student Center lounge.

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• Renovated the Faculty Suite, to include paint, carpeting, and minor reconfiguration.

• Installed new water coolers with bottle filling stations in an effort to reduce the College’s environmental impact by encouraging students and staff to use reusable water bottles.

In Brock Hall, staff:

• Renovated of 5,280 square feet on the second floor of Brock Hall to accommodate Administrative Services Unit staff.

• Installed new water coolers with bottle filling stations.

• Renovated all restrooms on the first floor.

In Perdue Hall, staff:

• Created additional office space to accommodate Health Program’s expanding needs.

• Painted and retiled three classrooms.

In Orringer Hall, staff:

• Renovated the Faculty Suites.

• Completed stage floor renovations in the Auditorium. F I N A N C I A L S E R V I C E S A N D P U R C H A S I N G

The mission of the Department of Financial Services and Purchasing is to provide quality support services to internal and external stakeholders with a focus on accuracy, accountability, timeliness, efficiency, professionalism, and integrity. In addition to earning the College an unqualified audit for FY2011-2012, the Department’s accomplishments over the 2012-2013 year include:

• Implementation of E-Commerce, allowing curriculum students to make full payments for their tuition and fees online via credit card.

• Created and made available online a new vendor information form that allows the College to collect the information needed without vendors having to complete multiple forms.

• Trained budget managers and their support staff on generating financial reports from Datatel, researching line items, and preparing budget transfer requests.

• Provided training on travel policies and procedures through the Faculty Café, for faculty, and through the Center for Teaching and Learning, for administrative staff.

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H U M A N R E S O U R C E S

The Human Resources Department provides College employees with state-of-the-art programs, streamlined processes, and policies based on best practices in human resource management. The Department is committed to supporting the goals of the College by providing excellent customer service while maintaining the highest standards of integrity, efficiency, and confidentiality.

During this past year, Human Resources staff have:

• Developed and delivered training on Shared Leave and on the Performance Appraisal system for staff, and delivered a NCCCS training session on Legal Issues in Human Resources for the President’s Council.

• Completed the Faculty Credentials database, which now specifies institutions attended and major fields of study pursued.

• Streamlined the adjunct faculty contracting process.

• Produced and published four “Your” Human Resources Newsletters.

• Participated in the United Way Campaign, raising $2,411, and organized a number of Breast Cancer Awareness activities for the benefit of Merci Clinic and Relay for Life.

P U B L I C R A D I O E A S T

Public Radio East (PRE) is a nonprofit, non-commercial broadcasting organization, licensed to the Board of Trustees of the College. Broadcast studios are located in Barker Hall. Established in 1984 as WTEB-89.3FM, PRE now broadcasts 24 hours a day on five frequencies, and serves as the primary public radio outlet for 17 counties of Eastern Central North Carolina—including Washington, Greenville, New Bern, Jacksonville, Beaufort, Morehead City, Kinston and Goldsboro. The station is recognized as a full-service professional public radio station by the Corporation for Public Broadcasting and is a member of both National Public Radio and Public Radio International, broadcasting such award-winning programs as Morning Edition, Weekend Edition, All Things Considered, Car Talk, Thistle and Shamrock and BBC (British Broadcasting Company) World News. PRE also is Eastern North Carolina's primary source for classical, jazz, and Americana music. Public Radio East strives to challenge, stimulate, educate and entertain an intellectually curious audience.

Among its accomplishments this past year, PRE:

• Redesigned its website, at publicradioeast.org, incorporating new media initiatives, including web, podcasts and streaming audio improvements to enhance the multimedia reach of PRE.

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• Served as media sponsor for nearly 100 different non-profit events throughout Eastern North Carolina. • Generated pledges of over $500,000 toward a $750,000 Capital Campaign target to fund infrastructure improvements at the PRE broadcast facilities. • Provided “in kind” underwriting announcements for the College and the Foundation’s Lifetime Learning Center, valued at approximately $13,000. • Increased revenues in several categories—including a $6,500 increase over the prior year in End of Year giving, $3,100 more than the prior year through telemarketing, and an increase of $10,100 in the value of other, non-traditional donations, such as cars, trucks, and boats.

T E C H N O L O G Y S E R V I C E S

The mission of the Technology Services Department is to provide effective and timely support to faculty, staff, and students by providing technology and services to assist in meeting the instructional and business needs of the College. During 2012-2013, Technology Services:

• Successfully installed and deployed over 75 surveillance cameras throughout the New Bern Campus, as well as an expanded network of panic buttons to improve safety.

• Converted the College from traditional landline telephone service to Voice over Internet Protocol (VoIP) telephone service.

• Implemented online credit card payment processing capability, to include the development and delivery of online Payment Card Industry (PCI) compliance training for all staff that handle payments.

• Upgraded two computer labs and 22 staff/faculty workstations, and expansion of technology resources in the Library.

• Set-up and trained appropriate faculty and staff on the use of iPads and Mac computers in connection with the North Carolina Advanced Manufacturing Alliance program.

• Upgraded the NCREN network—providing Internet, video, audio, data and computer network services and resources to a broad range of educational institutions in North Carolina.

• Implemented Remote Desktop Assistance and Web Attendant.

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H AV E L O C K - C H E R R Y P O I N T A N D M I L I TA R Y A F FA I R S

The Havelock-Cherry Point Campus is dedicated to excellent service and teaching, and meeting the diverse learning needs of the local community and Marine Corps Air Station (MCAS) Cherry Point through a variety of high quality curriculum and workforce development programs and delivery options. The Havelock-Cherry Point Campus offers the Associate of Arts and Associate of Science degrees as well as various opportunities for continuing education through Workforce Development. A C A D E M I C A F F A I R S

• The College began to offer chemistry at the Havelock Campus in Fall 2012 and will offer physics at the Havelock Campus in Fall 2013. These offerings directly support STEM initiatives of the Early College EAST (ECE) High School and the North Carolina State University Bachelor of Science in Engineering Program offered at the Havelock Campus.

• The Military Learner Online (MLO) initiative, launched in 2009, continues to provide valuable curriculum offerings to our military members and their families. These offerings allow military students to complete their Associate of Arts degree within 2 years entirely through distance education.

• The College has developed a “Weekend College,” to be piloted at the Havelock campus in Fall 2013, that will offer opportunities for students to complete their “Core 44” within two semesters. These offerings will be a combination of online and

seated classes, and are designed to be completed in 4-week increments.

• NC State University’s 6th Annual Middle School Engineering Camp was held Summer 2012 with 60 rising 7th through 9th grade students participating; plans are underway for the 7th Annual Camp scheduled for Summer 2013.

• The Havelock campus held its first annual Veterans Appreciation Day. Colonel Zimmerman, MCAS Cherry Point Commanding Officer, was the guest speaker.

• Havelock-Cherry Point campus hosted the 50th Anniversary of the Cuban Missile Crisis with the author of Countdown to 13 Days and Beyond, Colonel H. Wayne Whitten USMC (Ret), and other members of the community as they reflected upon the impact of that historic event on the local Havelock area.

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H A V E L O C K A C A D E M I C S K I L L S C E N T E R

• The Havelock campus Academic Skills Center was expanded, doubling the capacity in the computer, writing, and math labs, and allowing for expanded tutoring/testing space, thus improving significantly the delivery of services to students.

• Plans for the implementation of the new Plato Learning Environment are underway, to include enrollment of Early College EAST (ECE) students in the ACT preparatory module, as well as any other remediation courses requested by ECE staff. This new upgraded platform has facilitated enrollment of students in TEAS test preparation, Armed Services Vocational Aptitude Battery (ASVAB) test preparation, ACT and SAT test preparation, as well as developmental English courses. H A V E L O C K S T U D E N T S E R V I C E S

• Havelock Student Services implemented an Early Alert Program in Fall 2012. This program allows faculty to refer to a counselor any students who are not progressing adequately in a class. The counselor, in turn, invites the student to discuss what may be interfering with class success. Twenty-seven students were referred in Fall 2012 and Spring 2013; assistance with problem solving, community and college resource referrals, and skills workshops were offered and appear to have had a positive impact on the students’ continuing progress.

• In collaboration with Havelock High School, Havelock Student Services staff held an information session for all rising juniors and seniors and their parents about the College’s Career and College Promise program. Havelock Student Services also established advising mornings each week in March 2013 to advise these students on the benefits of taking college classes through the College’s Career and College Promise Program.

• Havelock Student Services implemented an online appointment scheduler for both advising and

financial aid, allowing for increased efficiency and reduced wait times. H A V E L O C K W O R K F O R C E D E V E L O P M E N T

• WFD instructors have “graduated” KUKA Robotics College and are developing Basic and Advanced robotic courses to be delivered by the College next year.

• The department completed a 3rd Party Department of Defense Assessment, which audited all college programs offered aboard Camp Lejeune bases, which includes MCAS New River. The College’s FAA Airframes and Powerplant program received commendations.

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I N S T I T U T E O F A E R O N A U T I C A L T E C H N O L O G Y ( I AT )

• IAT was the grateful recipient of a 2005 Rotorway Executive 162 F Helicopter, donated to the College by Dr. Stephen Dalrymple. It is fully functional and is a beautiful aircraft with only 78 hours on the power plant. In addition, Delta Private Jets, located in Kinston, NC, donated a Cessna 172 Fuselage. These pieces of equipment will give the College’s aviation students additional resources for learning advanced aeronautical system technology.

• IAT continues to boast an impressive placement rate for its graduates, with 9 out of 14 Fall 2012 graduates currently in full-time aviation jobs.

• Day Spring Media filmed segments in a classroom setting using instructors and 11 of our students for an aerospace recruiting video that is being used by the NC Community College System. M I L I TA R Y A F F A I R S A N D T H E M C A S C H E R R Y P O I N T O F F I C E

• The Military Affairs Center (MAC) was officially incorporated at the Havelock-Cherry Point campus in February 2013. The Financial Aid Advisor/VA Coordinator was relocated to the Havelock campus to support the MAC initiative. Since its inception, the MAC has assisted 165 veterans and their dependents with advising, registration, and VA certification. The MAC also will launch a “Priority Registration of Veterans” program in July 2013.

• The Collegiate Veterans Association (CVA) of Craven Community College had their Second Annual Salute the Troops 5K Fun Run/Walk at Ft. Macon to raise awareness of veterans in college, and to raise funds for future scholarships for veterans and for a Veterans Memorial Park proposed for the New Bern campus. The CVA has raised $1,900 thus far and will award three $500 scholarships in the 2013-2014 Academic Year to deserving veterans.

• The National Testing Center (NTC), established in Spring 2012, supports active duty military and their dependents, military retirees and their families, and authorized Department of Defense employees by providing national testing opportunities to earn college credit and/or certification through CLEP, Dantes, or Pearson Vue. To date, the NTC has provided services to 224 military and DOD personnel.

• Business, Technology and Education Programs Chair Diane Tyndall, business and law faculty Adam Garfinkle, and Cherry Point office staff assisted the Personal and Professional Development area of Marine Corps Community Services with the development and implementation of the Entrepreneurship Pathway for military and family members who are ending their service commitment with the Marine Corps.

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W O R K F O R C E D E V E L O P M E N T

Workforce Development is yet another example of the College’s commitment to serving as a catalyst for regional economic and social development by, in partnership with business and industry, advancing programs and enhanced support systems to serve the community. Workforce Development is comprised of eight individual training centers which mission is to determine the training needs of constituents and develop programs and special projects that meet or exceed those needs in a timely and cost effective manner.

The following are a number of the special projects undertaken during the past year, followed by highlights in each of the Unit’s training centers.

• Established training centers at the Religious Community Services Annex on George Street in New Bern and at the Rhema-In-Action Ministries in Vanceboro that offer programs in Health Care, Commercial Cleaning, and Green Construction Trades. A high percentage of the graduates have received entry level jobs. English as a Second Language (ESL) classes also are offered, as are GED preparation classes.

• Initiated the “Boots on the Ground” campaign, where representatives of county and city agencies teamed up with College staff to prepare and conduct a face-to-face survey to identify the needs of local business and industry. Over 700 businesses were surveyed, providing a wealth of information about their human resource and professional development needs.

• Launched Workforce Employability Labs at both the Havelock and New Bern campuses. These Employability Labs provide training in communications, computer and financial literacy, problem solving, positive attitudes and behaviors, adaptability, and the ability to work with others—skills that are critical to success in today’s workforce environment.

• Developed a successful grant proposal, in collaboration with the College’s Office of Institutional Advancement and principals at BSH Home Appliance Corporation, to the Golden LEAF Foundation to fund the purchase of KUKA Robotics resistance welding equipment and robotics training cells, thus completing the infrastructure necessary to offer state of the art technical training in the areas of resistance welding and robotics. This grant not only enabled the College to serve local industries by offering opportunities for current and potential employees to gain advanced technical skills, but also to serve dislocated workers. The first training program was held in June 2013 and served employees of BSH Home Appliance Corporation.

• Collaborated with the College’s Safety Committee to develop and deliver safety training programs for College staff in Electrical Safety, Lock out / Tag out, Machine Guarding, Hazardous Communications, Fork Lift Operation, and Chemical Hygiene Plans for the science and health programs laboratories.

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• Developed and delivered customized training for a number of local businesses and industries, including BSH Home Appliance Corporation, Carolina Technical Plastics, Drahtzug Stein, MOEN, Tandemloc, and Weyerhaeuser Saw Mill. B A S I C L A W E N F O R C E M E N T T R A I N I N G ( B L E T )

The College's respected Basic Law Enforcement Training (BLET) program is designed to effectively train law enforcement officers for employment with the state, county or municipal governments and with private enterprise. The BLET curriculum is derived from standards developed by the N.C. Criminal Justice Education and Training Standards Commission and the N.C. Sheriff's Education Training Standards Commission.

During this past year, the BLET staff have:

• Reviewed Operational practices for class set-up and completion;

• Ensured compliance with Mandatory In-Service Training Standards; and

• Explored new program offerings, particularly with prison staff.

B U S I N E S S A N D I N F O R M AT I O N T E C H N O L O G Y

The Business and Information Technology (BIT) program provides specialized training in a traditional seated format as well as an online ‘Ed2Go’ format. The program’s offerings span a broad range of skills and interests including business and management, software applications, teacher professional development, real estate, ServSafe® for food handlers, notary public education, and innovative technology fields such as computer networking and working with iPads. BIT has seen an annual student growth rate of approximately 4 percent for the last two consecutive years.

E M E R G E N C Y M E D I C A L S E R V I C E S ( E M S )

Developed and designed in accordance with the US Department of Transportation National Highway Traffic Safety Administration (NHTSA) National Standard Curriculum and per the guidelines of the North Carolina Office of Emergency Medical Services, the College’s Emergency Medical Technician Program has grown significantly over the past year. Highlights of the EMS program accomplishments include:

• Earned Advanced Medical Life Support (AMLS) Certification;

• Earned Certification from North Carolina’s Office of Emergency Medical Services as an Advanced EMS Education Institution;

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• Earned the Pre-Hospital Trauma Life Support Certification, developed in collaboration with the American College of Surgeons, to promote critical thinking in addressing multi-system trauma and to provide the latest evidence-based treatment practices;

• Rewrote Craven County’s Continuing Education code for Emergency Medical Services;

• Established on-line EMS training programs; and

• Revised and improved the curriculum for all EMS classes. F I R E A N D R E S C U E C O L L E G E

For more than 30 years, Craven Community College and the Craven County Fireman's Association have partnered to offer the Craven Fire and Rescue College each September. The event is designed to teach emergency responders the skills they need to be more effective. During this past year, Fire and Rescue College staff have:

• Earned the accreditation of the Office of State Fire Marshal to instruct Rapid Intervention Team Training;

• Received Certification to deliver Permit Required Confined Space classes; and

• Qualified additional Department of Corrections Self-Contained Breathing Apparatus (SCBA) instructors.

H U M A N R E S O U R C E S D E V E L O P M E N T ( H R D )

The Human Resources Development/Employment Readiness Program provides short-term pre-vocational training and counseling for unemployed, underemployed, laid off workers, and those entering the workforce or changing careers. The curriculum focuses on how to find and keep a job along with career exploration. Students are taught to assess their strengths and weaknesses, develop problem-solving and communication skills, develop a positive self-image, improve academic skills, and understand the dynamics of interpersonal relationships. Students also learn how to successfully market themselves to potential employers. Program staff, who also serve on the State HRD Advisory Board, helped to:

• Develop the Duffyfield Headstart for Adult Males and Headstart Father’s programs.

• Develop and deliver the College’s first Barbering Program.

• Partner with several organizations, including the Uptown Business and Professional Association, Peletah Ministries, and Coastal Community Action on a number of community initiatives.

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M E D I C A L S P E C I A LT I E S

Workforce Development also offers a number of career training programs in a broad range of medical specialties, including nursing, nurse aid, medical coding and billing, phlebotomy, and physical therapy technician, among others. These programs are offered on both the New Bern and Havelock campuses, as well as at instructional sites at Religious Community Services in New Bern and in Vanceboro. During the past year, this training center:

• Obtained Certification as a Nurse Aid II Competency Renewal site.

• Designed and implemented a CARE-Craven training initiative for Craven County High School Occupational Prep Students and Vocational Rehabilitation Clients.

• Established an Allied Health Club.

S M A L L B U S I N E S S C E N T E R

The College’s Small Business Center provides business counseling, business planning, and access to financial services for aspiring and current entrepreneurs in Craven County, thus contributing to the number and success rate of viable small businesses in the eastern counties of North Carolina.

Highlights of the Center’s accomplishments over the past year include:

• Convened the first North Carolina Rural Entrepreneurship through Action Learning (NC REAL) Program, which develops entrepreneurial talent and fosters the establishment of sustainable enterprises throughout the state.

• Instituted the monthly Small Business Roundtables, which provide opportunities for area businesses and entrepreneurs to share experiences and knowledge, and to network.

• Became an integral part of the NC Department of Revenue Taxpayer Recovery Act counseling program.

• Assisted twenty small businesses in obtaining start-up funding.

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V O C AT I O N A L T R A I N I N G & C A R E E R R E A D I N E S S C E R T I F I C AT I O N

The Vocational Training and Career Readiness Certification (CRC) program is designed to meet the needs of both employers and job seekers in a changing economy by offering occupational extension classes to better prepare individuals for successful careers in industrial and manufacturing fields. For employers, the CRC offers an objective and reliable means of determining whether a potential employee has the necessary literacy, numeracy and problem solving skills to be “job ready.” For job seekers, the CRC serves as a portable credential that certifies the individual has workplace skills that are transferrable between industry sectors and across jobs within a sector. The CRC is based upon three WorkKeys® assessments: applied mathematics, locating information, and reading for information. During the 2012-2013 academic year, staff administered over 600 CRC assessments, ranking fourth in the region. Staff also worked with 21 companies to introduce North Carolina’s Eastern Region WorkReady Communities plan, designed to improve the skills and marketability of North Carolina’s workforce through the promotion and ‘institutionalization’ of the CRC as the standard for assessing potential employees.

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I N S T I T U T I O N A L A D VA N C E M E N T

The Office of Institutional Advancement is charged with oversight of the Craven Community College Foundation, Marketing and Communications, the Grants Program, and the Lifetime Learning Center. C R A V E N C O M M U N I T Y C O L L E G E F O U N D AT I O N

The Craven Community College Foundation supports the educational goals of the College and its students, largely in the form of student scholarships. With increasing budget constraints and the need to increase enrollment, the Foundation has expanded its mission to increase support for college programs and initiatives while retaining its commitment to student scholarships. During 2012-2013, the Foundation Board of Directors, staff and volunteers achieved the following:

• The FY 2012-13 Campus Campaign reached out to the over 500 staff and faculty at Craven’s two campuses as well as the Foundation Board and the College Board of Trustees. The Foundation Board donated “angel” incentive gifts that were used as raffle gifts for donors. One hundred and twenty-six donors gave a total of $30,000 during the ten-week campaign. Thirty-four were first-time givers to the Foundation.

• Seventy-six donors gave to the FY 2012-13 Annual Community Campaign. The four-month campaign netted $53,410.

• The third annual Community Fabric Awards—the Foundation’s premiere fundraising event—was held on April 16 and was a huge

success, with over 500 guests attending the luncheon at the New Bern Riverfront Convention Center. This year’s honorees were: Thomas A. Braaten, USMC Major General (Ret), Award for Individual Leadership; Moen, Incorporated, Award for Business Leadership; and Jessica Saxon, Award for Leadership in Education. The presenting sponsor was Ward and Smith. The new Diamond Sponsors ($5,000) were Moen, Incorporated, News Channel 12, and the Sun Journal. The Foundation raised over $58,000 in cash and in-kind gifts. The net profits of $28,480 exceeded the event’s fundraising goal.

• Seven new directors were appointed to the Foundation Board as other members’ terms ended. Linda MacDonald, a long-time board member and Foundation supporter, was named the first director emeritus.

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• A Community VIP Ambassador program was launched in February 2013 with 12 individuals signed up for four, half-day sessions designed to give them a “behind the scenes” look at the daily operations of the College; help them gain a greater understanding of the College’s mission and its academic and workforce development programs; provide the chance to meet students and key administrators; and allow them to familiarize themselves with the two campuses. The ambassadors, who graduated in May, will now be asked to advocate for the College in the community.

• Dr. Jim Congleton, a prominent New Bern pediatric dentist and art aficionado, donated his 16-piece sculpture collection to the College. Plans are under way to construct beautiful landscape areas on campus to display the artwork, including a renovation of the Student Quad.

• Craven Community College is the beneficiary of a $40,000 unrestricted gift from the Margaret R. Stancil Trust. Margaret was a lifelong educator who believed that every worthy student should have the opportunity to receive higher education. She also loved roses, and part of her gift will be used to create a beautiful rose garden in her honor.

• Jonathan and Karen Segal returned to New Bern after many years on the west coast and immediately created a new $20,000 endowment at the college. The endowment will be used to award the D.R. Segal Scholarship for Journalism to a student who is interested in journalism or communications.

• The Institute for Aviation Technology added a new aircraft to its fleet. Dr. Stephen Dalrymple donated his personal helicopter, appraised at $60,000, to the Havelock campus. Aviation students will now have the opportunity to work on a small twin turbo engine.

• Longtime supporters Patricia and Bill Naumann gave a $10,000 gift to benefit the Foundation’s initiatives and provide scholarships for students. In the past, the Naumanns have also provided financial support for the nursing simulation lab, the annual and campus campaign, and the Community Fabric Awards.

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G R A N T S P R O G R A M

The Grants Program oversees all phases of grant research, and proposal development and submission. Technical, editorial, compositional and coordination services support the College’s goal of strengthening its capacity to serve the community through revitalization of the College Foundation and to secure government and private funding to address strategic priorities. The following grants totaling $546,904 were awarded to the College during the 2012-2013:

Jack Kent Cooke Foundation $10,000 in support of the College’s Student Transfer Excellence Program (C-STEP ), developed in partnership with UNC-Chapel Hill to identify high-achieving, low- to moderate-income students who would not otherwise attend a selective college or university; enroll these students in the Associate of Arts or Science programs; to mentor these students through successful completion of an Associate degree, and transfer these students, as juniors, to UNC-Chapel Hill; and to support their successful completion of a baccalaureate degree.

National Science Foundation $460,036 in support of the College’s Scholars in Engineering and Science (SEAS) Program, a scholarship program developed to encourage and inspire our best and brightest students to pursue a degree and career in a science, technology, engineering, and mathematics (STEM) field.

American Chemical Society $500 in support of a new College Chemistry Club.

Walmart Community Grant $800 for the purchase of digital cameras and a printer for use by English, Humanities, Philosophy, and Religion instructors and students at the Havelock campus.

North Carolina Community College System Office (NCCCS) $23,617 in support of the College’s Minority Male Mentoring program, which provides coaches, transfer transition programming, academic counseling, and service learning opportunities for minority male students.

North Carolina Community College System Office (NCCCS) $2,000 in support of the College’s Science Outreach Day.

North Carolina Community College System Office (NCCCS) Early Childhood Education Fund $49,951.30 in support of an accelerated/Saturday Early Childhood Education program.

The College also received a “Bridging Cultures: Muslim Journeys Bookshelf” grant from the National Endowment of the Humanities. The grant provided 25 books, 3 DVDs, and online resources showcasing the themes of American Stories, Connected Histories, Literary Reflections, Pathways of Faith, Points of view and Art, and Architecture and Film.

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L I F E T I M E L E A R N I N G C E N T E R

The Lifetime Learning Center provides adult learners with numerous opportunities to learn about history, culture, the arts and more, in arenas that reach beyond the classroom.

The Lifetime Learning Center fulfilled its mission through the following activities in 2012-13:

Explorations: The International Film and Lecture Series

• Seven International films, selected by a committee of community members, were shown in Orringer Auditorium. Total attendance at the 2012-2013 film series was 3,425.

• Three lectures were presented on a wide variety of topics: A Dickens of a Christmas, presented by Dr. Elliot Engel; Samson and Delilah: From Pulpits to Pop Stars, a music history lecture followed by a stellar performance by Billy and Toni Stevens; and a visit by NPR personality and journalist Carl Kasell. Total attendance at the 2012-2013 lecture series was 525

Statewide and Regional Travel

Four “Best of Broadway” trips to Durham Performing Arts Series. Performances included: War Horse, Jersey Boys, Mary Poppins, Anything Goes; and one trip to enjoy the North Carolina Ballet’s The Nutcracker. Total day trip attendance was 154.

• A three day trip to Charlottesville, VA, where 22 participants visited Jefferson’s Monticello, James and Dolly Madison’s Montpelier, Jefferson’s retreat at Poplar Forest, and the famous Michie Tavern.

International Group Travel

• The Best of Italy, a 14-day group tour, provided an opportunity for 13 participants to immerse themselves in a travel experience best described as a blend of culture and cuisine, city and countryside, with destination highlights that included Rome, Pompeii, Sorrento, the Isle of Capri, Assisi, Venice, Verona, Milan, Lake Como, Lake Maggiore, Pisa, Siena and Florence.

Let’s Talk About It

• A Library discussion series that brings five scholars and community members together to explore selected books that illuminate a particular theme. Each of the five book sessions is led by a visiting scholar. The program is a partnership with the Havelock Library and the North Carolina Humanities Council. Twenty four individuals participated in the 9-week reading and discussion series.

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M A R K E T I N G A N D C O M M U N I C AT I O N S

Marketing and Communications staff actively promote and maintain a consistent editorial and graphic identity in all internal and external publications and communications. The department prepares, reviews and produces the College’s print and electronic external publications, news releases, and announcements; directs the College’s strategic marketing plan, to include the initiation of marketing and promotional campaigns; oversees photography, media, and reporting of College events; develops and designs promotional materials, including marketing pieces, informational pieces, solicitations, and the Craven Community College Magazine; and oversees College-wide social media initiatives. Highlights for the department this year were:

• The College was awarded two gold Medallion Awards for its marketing and advancement work from the National Council for Marketing and Public Relations (NCMPR)—one in the Promotional Campaigns/Special Event Promotion category for its Community Fabric Awards event, and one in the Print Publications/Magazine category for the Craven Community College Magazine.

• Launched the “I am Craven" advertising campaign featuring Student Ambassadors and SGA officers. These ads appeared in the Sun Journal, on several local radio stations, on TV and cable (one during an ECU football game and throughout the NCAA Basketball tournament), and on 20 electronic and two static billboards along Highway 70, highlighting the many educational, cultural, workforce readiness programs offered.

• Deployed the College’s mascot in innovative ways to promote registration. His appearance was so successful that working in conjunction with Student Services, the department held a “Name the Mascot” contest—with ‘Knight the Panther’ being the winning name.

• Oversaw the growth of social media as a primary form of student outreach, with posts spanning a range of College activities and following Knight the Panther’s summer travels. The College’s Facebook page received 2,700 hits, an all-time high, with the posting of photos from the Associate Degree in Nursing pinning ceremony.

• Promoted the College’s programs, scholarships, events, staff, faculty and student achievements with approximately 30 press releases, public service announcements on City3TV (the City of New Bern’s public access station), articles in the New Bern Chamber of Commerce online publications, and through 47 weekly columns in the Sun Journal, Pamlico News, and the Havelock News.

We proudly share these Core Values as the foremost principles which serve as a foundation to guide and direct

our attitudes, behaviors and decisions:

Diversity

Integrity

Learning

Quality

Respect

Trust

New Bern Campus Havelock-Cherry Point Campus 800 College Court 300 Cunningham Boulevard New Bern, NC 28562 Havelock, NC 28532 252-638-7200 252-444-6005