Armada Hotel Petaling Jaya, Selangor, · PDF fileModule 1: Defining the ... NSTP GROUP M MINDSHARE CONSUMERS ... Bandar Kinrara, 47180 Puchong, Selangor, Malaysia Tel

ITRAININGEXPERT GLOBAL PLT (LLP 0000201- LGN)

Corporate Admin Headquarters: No 9, Jalan BK 8A/2, Bandar Kinrara, 47180 Puchong, Selangor, Malaysia Tel +603-8082 3707 | Fax +603-8082 4164

Email: [email protected] Website: www.iTrainingExpert.com

6-7 May 2014 | 2-3 September | 13-14 November 2014

Armada Hotel Petaling Jaya, Selangor, Malaysia.

100% HRDF CLAIMABLE

*Checkout the latest dates and training venues on http://www.itrainingexpert.com/course-calender.asp

OVERVIEW Reports are your company’s main tool to enable and support critical decision-making. If you are proposing a course of action – either within your company or to a client – the report or proposal you write will be its best advocate. It takes a lot of skill to communicate technical or commercial information efficiently and accurately. This course has been designed specifically for people who are required to write business reports. It concentrates exclusively on the skills you need to make the writing process easier and the resulting document more effective. LEARNING OUTCOMES By the end of the course, participants will learn to:

Produce a documentation plan, including estimates and schedules

Design and structure a document by analyzing the readership and selecting the right information

Write clearly and in the correct style for your readers

Use correct language and grammar

Use layout, typography and illustrations to help get your message across

Check and edit your own drafts SUITABLE FOR Technical personnel, executives, managers and engineers. COURSE OUTLINE Over the two-day workshop, delegates practise report writing skills, learning the techniques through group discussion, exercises and working on real examples of reports they bring to the workshop. Drills & Hands-Practices:

Identifying your readers and their priorities

Choosing clear, simple words

Writing direct, active sentences in executive summary

Recognising jargon and management-speak

Mind-mapping a report

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Day One Module 1: Defining the Features of Technical Writing

Principles and Strategies of Technical Report

Knowing Your Audience, Purpose and Length of Report Module 2: Formatting Technical Reports

Headings, Chapters and sections

Running headers and footers

Types of reports and templates to use Although a large amount of writing in technical, scientific, and medical fields is formulaic, there are times when writers must choose how best to present their ideas. In this segment, participants will see the connection between function and form. Module 3: Get to the Point: Discovering the Main Idea & Arranging Details in Logical Sequence

Writing styles & techniques

The 12 golden rules of Writing Module 4: It Takes Two: The Importance of Audience Awareness This component focuses on the vital role audience awareness plays in the choices writers make, especially in terms of word choice, tone, and amount of detail they need to include. Day Two Module 5: Style of Writing

Writing Clear Sentences

Remove Jargon, Redundancy and Wordiness Although by its very nature technical writing includes sophisticated and sometimes obscure language, this fact alone should not prevent technical writing from being clear, to the point, and understandable to even lay readers. This section helps you use the right style, measure and shorten the length of words, sentences, and paragraphs for the purpose of clarity.

Module 6: Graphic Details: Punching Up the Presentation This will include information on how participants might use graphics to illustrate and enhance their documents. Used not only for clarification of complex information, graphics can also save time, space, and money. Participants will learn how to assess material to determine its suitability for placement in a graphic representation.

Module 7: Group Practice and Interactive Session

Spotting common language problems ( lenghty and confusing sentence structures, weak vocabulary, etc)

Editing Content, Logic and Language

Guided writing practice with examples

Checklist for Effective Technical Writing Participants are to bring along their reports for group learning, editing and discussion. Module 8. Putting it all together

Drafting – the mindset to avoid writer’s block

Checking your own

Giving and receiving constructive feedback - what makes a review effective?

Preparing the ‘master’ – a checklist for peace of mind.

work Checklist for Effective Technical Writing




METHODOLOGY A combination of Accelerated Learning techniques, hands-on activities, exercises, group discussion & presentation, evaluation tests, class lectures, case studies or examples. The course will be intensive but practical and highly interactive. Participants will participate actively & to ask questions especially pertaining to specific problems. COURSE LEADER

Mr Gordon Reid was a British Diplomat over 25 years with wide experience in different countries and jobs – including extensive management, public relations and public speaking responsibilities. In 2007, he took an early retirement from the Diplomatic Service in order to stay on in Malaysia, since when he has resumed his earlier interest of teaching English and training. Gordon holds a Cambridge Certificate in Teaching Englishto Speakers of Other Language (CELTA), at the British Council Kuala Lumpur and a BA (Hons) in French, German and Modern European Studies, from Polytechnic of Central London (now University of Westminster) 1978. While in Her Majesty’s Diplomatic Services, Gordon acquires skills in Senior Management at London Business School, Resources and Accounting, International Economics, Trade & Investment and Media/ Presentation Skills. Gordon now trains for iTrainingExpert.com group conducting course in a range of language, presentation and leadership skills (e.g. motivation, communication, customer service, performance management, planning and goal setting, coaching and mentoring, stress management and change management). FEEDBACK FROM PAST PARTICIPANTS ON THIS PROGRAMME

“I highly recommend this course to engineers. I now have a great idea of a how a structured report should be. I definitely helps me a great deal. Thanks. ” – Cindy, Technical Support Analyst, GfK Retail and Technology (M) Sdn. Bhd “After attending this course, I able to use the proper technique to write my reports. I am very happy with the outcome and will definitely recommend to my other colleagues.” – HW, Goh, Business Analyst, GfK Retail and Technology (M) Sdn. Bhd “This course helps me to write develop Effective report writing skills and is definitely a great course to attend.” – Kenneth, Technical Support Analyst, GfK Retail and Technology (M) Sdn. Bhd.




“From this course, the most valuable lesson for me was have a grasp of the correct method of writing a proper report. This is a recommendable program at attend. Thanks a lot.” – TC, Foo, Boustead Heavy Industries Corporation Berhad. “Good training, interactive course and knowledgable instructor.” CTRM Aero Composite, Noraskihin, Engineeer

“I feel more confident after the course.” Abu Sabri, Material Engineer, Melaka.

“A must for all technical personnel. Very useful and helped me a lot in making effective reports.” Astro Broadcast Corporation.

“Fantastic course, well supported by in class exercises. Well worth attending!” Anita, Human Resources Director, DHL Asia Pacific Information Service, Cyberjaya

“Very useful course – hopefully it will teach me not to be so wordy. Course very well given considering the fairly dry subject.” Fadzil Osman, Petronas.

“I was very impressed with the overall session. I have learnt new skills and I am confident what I have learnt today can be transferred into good report writing.” Mahavedran, Senior Engineer, ASTRO

INVESTMENT Normal price: RM 2590.00 | US 880.00 per delegate Early Bird Price: RM 1990.00 | US 660.00 per delegate (30 days before the course commence) Group Registration: RM 1890.00 | US 630.00 per delegate for a minimum of 3 participants register together. (Fee inclusive of refreshment and Lunch, Course Manual & Materials, Welcome pack, Certificate of Achievement) SOME TRAINING SNAP SHOTS

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Training for Petronas (Oil & Gas)

Malaysian Vietnam Offshore Terminal-Petro Vietnam crew (Offshore

training)

Training for Transwater Group (Oil & Gas)

Training for CTRM System Integrated/ Aero Composite

(Aerospace & Aviation)

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PARTICIPANTS WHO HAVE BENEFITTED FROM OUR TRAINING ARE FROM:

OIL & GAS/ ENERGY PETRONAS Carigali Hess MTBE Malaysia Vietnam Offshore Terminal (MVOT-Talisman Project) PETRO VIETNAM MISC TECHNIP BHD Petra Energy Transwater Tenaga Transwater API Oceancare (Sawarak) Telekom Malaysia Laku Management (S’wak) PetroTimur Engineering Boustead Shipyard AEROSPACE & AVIATION CTRM Aero Composite CTRM System Integration AIROD Aerokleen MAS Airlines

HEAVY EQUIPMENT Sime Darby Industrial Tractors Malaysia Tractors Academy Columbia Chrome Scania (Malaysia) Kubota Auto Bavaria Land Rover Naza Kia IT SOLUTIONS DHL Asia Pacific Solutions Mesiniaga Berhad KKIPC (Sabah) Macrokiosk Cradle Fund Red Hat Asia Pacific Pte Ltd HEALTHCARE Columbia Asia KPJ Health Abbott PORTS Westport CONSTRUCTION UEM Builders Selangor Dredging Bhd BOLTON Berhad SUNWAY BERHAD MNRB MRCB MHE-DEMAG

INVESTMENT & BANKING Khazanah National Treasury Bank Negara Malaysia Maybank Assurance OCBC Bank Bank Simpanan Nasional (BSN) INSURANCE Great Eastern Bhd Axa-Affin Insurance Tokio Marine MBF MAA ACE Synergy Insurance Bhd Prudential Malaysian Takaful Assoc MEDIA & BROADCAST ASTRO ASTRO AWANI TV3 THE STAR NSTP GROUP M MINDSHARE CONSUMERS Danone Dumex F1 Recreation Yakult TESCO Stores (M) Sdn Bhd DKSH SAWARAK PALM OIL FJ Benjamin Healthy Way (M) Sdn Bhd University Teknologi Petronas

REGISTRATION

Download Registration from: http://www.itrainingexpert.com/Registration-Form/ Registration Online: http://www.itrainingexpert.com/course/43/Technical-Report-Writing-for-Engineers-and-Technical-Personnel.html This training programme is SBL Claimable *Subject to PSMB conditions. We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad, Malaysia. (PSMB/HRDF). 1. All registrations MUST be accompanied within PAYMENT 14 days after the issuance of invoice or fully paid before the event. 2. Completed registration form with cheque or telegraphic transfer should be made in favor of "ITRAININGEXPERT GLOBAL PLT". 3. Bank into "CIMB BANK BERHAD" Account No: 800 356 1683. Swift Code: CIBBMYKL. Scan & email to [email protected] the bank-in slip to us.




TRAINING REGISTRATION FORM (PUBLIC PROGRAM)

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understood the terms and regulations.

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PLEASE FAX THIS FORM TO +603-8082 4164 or email to [email protected] For enquiry, please contact us at +603 8082 3707




INVOICE, REGISTRATION, CANCELLATION, PAYMENTS, DISCOUNT, AND REFUND POLICIES PAYMENT AGREEMENT 1. The organiser shall confirm all registrations latest by one (1) week before the commencement of the 2. To join, please complete this Registration Form and return to us via FAX NO. +603-8082 4164, send a signed

scanned copy to [email protected] or register online. Reservation or Registration by Telephone WILL NOT BE ACCEPTED.

3. A pro-forma invoice will be emailed to you upon acceptance of the Registration Form. Payment is required within 14 days upon receipt of the invoice. All payment must be before to the training date. Confirmation letter will be issued to participants once payments have been received. All payments must be banked into the organiser’s bank account and email or fax payment slip as proof of payment.

4. Payment MUST BE DONE prior to the event’s commencement otherwise the registrant can be refused entry. 5. For late payment, we will start charging a 10% interest for payment not received 7 days after the completion of

the program. 6. Please make cheque payable to: "ITRAININGEXPERT GLOBAL PLT" and bank in to CIMB Bank Berhad 7. Account No: 800 356 1683. Swift code: CIBBMYKL. Email or fax the payment slip back to us for confirmation. 8. The course offered is SBL claimable under Human Resources Development Fund (Malaysia).

CANCELLATION POLICY 1. The organiser shall confirm all registrations latest by one (1) week before the commencement of the course. 2. Once a registration is confirmed, NO CANCELLATION IS ALLOWED. If the registered delegate is unable to attend,

a substitute is allowed. A registration cancelled on the week of confirmation will be charged the full training fee. 3. All cancellations will incur a 20 per cent administration fee. 4. Cancellations made less than seven working days before the training event will not be eligible for a refund. 5. For cancellation in writing (letter/email) in more than 14 days prior to the training we will prepare a full refund. 6. If you cannot attend an event, you can nominate a substitute at any time without payment of an administration

fee. 7. In case of registrations that have been paid in advance, no refunds or credits will be given for registrations

cancelled on the week of confirmation or for no-shows. A substitute may be sent. 8. A full (100%) refund may be granted if the course is cancelled by the organiser. The organiser reserves the right to

postpone or cancel any course and/or change instructors at any time. PROGRAM POLICY Please note that consultant and topics are confirmed at the time of publishing. However, should circumstances beyond the control of the organizer may occur, we reserve the right to alter or modify the advertised speakers/ topics/ dates if necessary. DATA PROTECTION

Personal Data is gathered in accordance with the Personal Data Protection Act 2010 (Act 709).

ORGANIZER’S RIGHT TO CANCEL OR RESCHEDULE We reserve the right to cancel or reschedule any program or course. In the event that, the organizer cancels a program or course, a full refund of the amount paid for the program or course will be issued or applied as a credit toward a rescheduled program or course. We cannot and do not assume responsibility for any other costs (i.e. non-refundable airline tickets or hotel reservations) or damages (including consequential, exemplary, incidental, or tort damages) or for any lost profits resulting from the rescheduling or cancelling a program or course. Email to [email protected] with any questions or concerns.

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Documents

Armada Hotel Petaling Jaya, Selangor, · PDF fileModule 1: Defining the ... NSTP GROUP M MINDSHARE CONSUMERS ... Bandar Kinrara, 47180 Puchong, Selangor, Malaysia Tel