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Assessment Kit RPL Kit CHCPRP003 Reflect on and improve own professional practice

Assessment Kit RPL Kit - Blueprint Project · This)resource)outlines)the)assessment)requirements)to ... Model(for(Structured(Reflection((Johns, ... Devise,*document*and*implement*a*self*development*plan*that*sets

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Assessment Kit RPL Kit

CHCPRP003 Reflect on and improve own professional practice

Assessment  Assessor  Version  

CHCPRP003  Reflect  on  and  improve    own  professional  practice  

v.1  October,  2015  ©    

2  

               

 

Modification  History  

Version     Date   Changes  

1   10/2015    

This  resource  has  been  developed  in  consultation  with  industry  experts.  

No  patent  liability  is  assumed  with  respect  to  the  use  of  the  information  contained  herein.  While  every  precaution  has  been  taken  in  the  preparation  of  this  work,  the  authors  assume  no  responsibility  for  errors  or  omissions.  Neither  is  any  liability  assumed  for  damages  resulting  from  the  use  of  information  contained  herein.  This  work  has  been  prepared  for  use  as  part  of  structured  vocational  education  and  training  and  should  only  be  used  within  that  context.  The  information  contained  herein  was  correct  at  the  time  of  preparation.  

©  Blueprint  Project  LLC.  Except  as  provided  by  the  Copyright  Act  1968,  this  publication  may  only  be  reproduced,  stored  in  a  retrieval  system  or  transmitted  in  any  form  or  by  any  means  as  per  the  terms  and  conditions  of  purchase.  

   

[email protected]  www.blueprintprojectllc.com  

 

 

   

  Sample

Assessment  Assessor  Version  

CHCPRP003  Reflect  on  and  improve    own  professional  practice  

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Contents    

 

Assessment  Overview  ..................................................................................................................................  4  

Assessment  Questions  .................................................................................................................................  6  

Workplace  Tasks  ........................................................................................................................................  11  

 

   

Sample

Assessment  Assessor  Version  

CHCPRP003  Reflect  on  and  improve    own  professional  practice  

v.1  October,  2015  ©    

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Assessment  Overview    This  resource  outlines  the  assessment  requirements  to  determine  competency  for  CHCPRP003  Reflect  on  and  improve  own  professional  practice  from  the  Community  Services  Training  Package.  This  unit  describes  the  knowledge  and  skills  required  to  evaluate  and  enhance  own  practice  through  a  process  of  reflection  and  ongoing  professional  development.      To  demonstrate  competency  for  this  unit  students  must  be  able  to  provide  evidence  that  they  meet  the  required  industry  standards.        Learning  Outcomes  

1. Reflect  on  own  practice  2. Enhance  own  practice  3. Facilitate  ongoing  professional  development    

   Marking  Criteria  Use  the  following  criteria  to  ensure  students  have  the  required  skills  and  knowledge:  

§ Legal  and  ethical  considerations  for  reviewing  and  improving  own  practice,  including:  – Codes  of  practice  – Duty  of  care  – Rights  and  responsibilities  of  workers  and  employers    – Work  role  boundaries  –  responsibilities  and  limitations  

§ Models  and  processes  of  professional  reflection  § Professional  development  opportunities,  including:  

– Industry  networking  – Professional  associations  – Training  requirements  and  options  – Informal  and  formal  ways  of  learning  and  developing  

§ Principles  and  techniques  for:  – Creating  a  personal  development  plan  – Personal  goal  setting  – Setting  realistic  timeframes  – Measuring  progress  and  performance  

§ Types  of  work  methods  and  practices  which  can  improve  performance  § Learning  styles  and  how  they  relate  to  different  individuals  § Undertake  a  structured  process  to  reflect  on  and  improve  own  practice  and  created  1  personal  

development  plan  that  includes:  – Goals  – Timeframes  – Ways  of  measuring  progress  

Sample

Assessment  Assessor  Version  

CHCPRP003  Reflect  on  and  improve    own  professional  practice  

v.1  October,  2015  ©    

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Assessment  Conditions:  

§ Skills  must  have  been  demonstrated  in  the  workplace  or  in  a  simulated  environment  that  reflects  workplace  conditions.  Where  simulation  is  used,  it  must  reflect  real  working  conditions  by  modelling  industry  operating  conditions  and  contingencies,  as  well  as,  using  suitable  facilities,  equipment  and  resources.  

§ Assessors  must  satisfy  the  Standards  for  Registered  Training  Organisations  (RTOs)  2015/AQTF  mandatory  competency  requirements  for  assessors.  

   

Students  must  read  all  instructions  carefully  prior  to  starting  this  assessment,  and  discuss  their  requirements  for  reasonable  adjustments  with  the  assessor.  

 

Assessment  Questions  

§ Answer  all  of  the  questions  to  the  best  of  your  ability.  § Your  assessor  will  tell  you  if  more  information  is  required.  § Answer  the  questions  in  the  space  provided  or  attach  additional  pages.  § Discuss  the  best  method  for  submitting  your  work  with  your  assessor.  

Workplace  Tasks  

§ Complete  your  organisation’s  self-­‐evaluation/performance  appraisal  and  seek  feedback  from  your  supervisor  and  peers.    

§ Write  a  summary  (500  word  minimum)  of  information  you  collected.    § Create  and  implement  a  personal  and  professional  development  plan  

based  on  the  self-­‐evaluation  and  feedback.  § Write  a  500-­‐word  (minimum)  reflection  about  the  self-­‐evaluation,  feedback  

and  your  personal  and  professional  improvement  plan.    § Talk  with  your  assessor  about  specific  arrangements  for  these  tasks.    

Workplace  Observation  

§ Your  assessor  will  observe  you  at  least  twice  fulfilling  your  duties  within  the  context  of  your  work  role.  

§ One  of  the  observations  may  take  place  during  the  Workplace  Tasks.  § A  list  of  essential  skills  and  performance  criteria  that  your  assessor  will  be  

looking  for  is  provided.  

     

Students  are  required  to  submit  all  assessment  tasks  and  any  additional  work  to  the  assessor.  Ensure  students  retain  a  copy  of  all  documents  for  their  records.  

     Sam

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Assessment  Questions  

 Students  are  required  to  answer  the  following  questions  to  demonstrate  their  knowledge  of  evaluating  and  

enhancing  own  practice  through  a  process  of  reflection  and  ongoing  professional  development.    

Assessors  must  record  any  reasonable  adjustments  and  modifications  made  to  the  questions.  

1. List  the  legal  and  ethical  considerations  for  reviewing  and  improving  own  practice.  

Legal:  § Uphold  duty  of  care  to  clients,  the  organisation  and  self  § Work  within  and  maintain  work  role  boundaries  § Acknowledge  and  address  work  role  limitations  § Seek  supervision  for  areas  and  situations  outside  scope  of  practice  § Apply  organisation  policies  and  procedures  for  the  following:    

– Access  and  equity  – Workplace  bullying  – Client  rights  and  responsibilities  – Staff  rights  and  responsibilities    – Mandatory  reporting  – Client-­‐centred  care  – Employment  contracts/terms  of  employment    – Sexual  harassment  – Client  contact  guidelines    

 Ethical:  § Take  steps  to  maintain  and  develop  competence  throughout  their  professional  lives  § Respect  the  essential  humanity,  worth  and  dignity  of  all  people  and  promote  this  value  in  their  work  § Recognise  and  respect  diversity  among  people  and  oppose  discrimination  and  oppressive  behaviour  § Respect  the  privacy  of  clients  and  preserve  the  confidentiality  of  information  acquired    § Recognise  and  address  the  effect  of  values,  beliefs  and  behaviour  in  work  with  clients    § Protect  the  rights  of  their  clients,  including  the  right  to  informed  consent  § Abide  by  the  laws  of  the  society  in  which  they  practice  § Uphold  codes  of  practice  and  standards:  

– Australian  Community  Workers  Association  –  Code  of  Ethics  – Australian  Association  of  Social  Workers  –  Code  of  Ethics  – Human  Services  Quality  Framework  

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§ Set  SMART  Goals:  – Be  specific  – Set  priorities  – Write  goals  down  – Keep  operational  goals  small  – Set  performance  goals,  not  outcome  goals  – Be  realistic  

§ Manage  time:  – Identify  how  you  spend  time  during  the  day  – Keep  up  to  date  with  regular  tasks  – Minimise  distractions  – Prioritise  

§ Manage  personal  behaviours  – Stress  – Compassion  fatigue  – Physical  health  – Work/life  balance  

§ Seek  specialist  supervision  and  advice/further  training    § Appraise  current  industry  developments  and  apply  to  improve  practice  § Evaluate  current  and  future  needs  and  take  action  to  stay  abreast  of  evolving  trends  § Develop  and  maintain  awareness  of  own  needs  and  areas  of  vulnerability  in  counselling  work  and  use  

appropriate  means  of  self-­‐protection  

 4. List  the  different  types  of  learning  styles  and  provide  an  example  of  how  each  one  relates  to  an  

individual.  

Learning  styles  are  the  different  ways  people  approach  learning.  People  can  be  a  combination  of  styles:  § Visual  (spatial)  -­‐  you  prefer  using  pictures,  images,  and  spatial  understanding  § Auditory  (musical)  -­‐  you  prefer  using  sound  and  music  § Physical  (kinaesthetic)  -­‐  you  prefer  using  your  body,  hands  and  sense  of  touch  § Verbal  (linguistic)  -­‐  you  prefer  using  words,  both  in  speech  and  writing  § Logical  (mathematical)  -­‐  you  prefer  using  logic,  reasoning  and  systems  § Social  (interpersonal)  -­‐  you  prefer  to  learn  in  groups  or  with  other  people  § Solitary  (intrapersonal)  -­‐  you  prefer  to  work  alone  and  use  self-­‐study  Sam

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5. What  types  of  personal  development  opportunities  and  options  are  available  to  you?    

§ Regular  trainings  to  update  your  knowledge  and  skills  § Performance  appraisals  § Regular  professional  supervision  § Off-­‐site  counselling  services  § Specific  professional  development  sessions  § Mentor/mentoree  relationships  § Peer  relationships  § Industry  networking  § Professional  associations  § Training  and  workshops  § Thorough  evaluations  and  feedback  § Team  coaching  § Conferences  

6. Describe  three  models  and  processes  for  personal  reflection.  

'REFLECT'  model  (Lawrence  Wilkes,  2014)  1. Remember  –  Look  back,  review,  ensure  intense  experiences  are  reviewed  'cold'  2. Experience  –  What  happened?  What  was  important?  3. Focus  –  Who,  what,  where,  etc.,  roles,  responsibilities,  etc.    4. Learn  –  Question:  why,  reasons,  perspectives,  feelings?    5. Evaluate  –  Causes,  outcomes,  strengths,  weaknesses,  feelings    6. Consider  –  Assess  options,  need/possibilities  for  change?  Development  needs?  'What  if?'  scenarios?    7. Trial  –  Integrate  new  ideas,  experiment,  take  action,  make  change  (Repeat  cycle)    Framework  for  Reflexive  Practice  (Rolfe  et.al,  2001)  1. What?  -­‐  What  happened?  2. So  what?  -­‐  What  does  it  mean?  3. Now  what?  -­‐  What  needs  to  happen  next?    Model  for  Structured  Reflection  (Johns,  2000)    § Looking  in  

– Find  a  space  to  focus  on  self  – Pay  attention  to  your  thoughts  and  emotions  – Write  down  those  thoughts  and  emotions  that  seem  significant  in  realising  desirable  work.  

§ Looking  out  – Write  a  description  of  the  situation  surrounding  your  thoughts  and  feelings.  – What  issues  seem  significant?  – Aesthetics  

§ What  was  I  trying  to  achieve?  § Why  did  I  respond  as  I  did?  

Sample

Assessment  Assessor  Version  

CHCPRP003  Reflect  on  and  improve    own  professional  practice  

v.1  October,  2015  ©    

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Workplace  Tasks  Reflect  on  and  improve  professional  practice  

 

1. Complete  your  organisation’s  self-­‐evaluation/performance  appraisal  and  seek  feedback  from  your  supervisor  and  peers.  Write  a  summary  (500  word  minimum)  of  information  you  collected.    

Include  the  following:  

§ Recognise  and  address  the  effect  of  values,  beliefs  and  behaviour  in  work  with  clients  § Share  two-­‐way,  open  and  evaluative  feedback  with  co-­‐workers  or  peers  § Actively  seek  and  reflect  on  feedback  from  clients,  organisations  or  other  relevant  sources  § Access  and  review  information  on  current  and  emerging  industry  trends  § Assess  and  confirm  own  practice  against  ethical  and  legal  requirements  and  opportunities  

 Students  may  adjust  or  add  areas  to  the  organisation’s  self-­‐evaluation  in  order  to  meet  these  requirements.      2. Create  and  implement  a  personal  and  professional  development  plan  based  on  the  self-­‐evaluation  and  

feedback.  

During  development  and  implementation,  you  are  expected  to:  § Determine  improvements  to  professional  practice  § Establish  realistic  goals,  targets  and  timeframes  for  self-­‐development    § Outline  how  you  will  measure  your  progress  § Identify  a  range  of  support  networks  both  internal  and  external  to  the  organisation  § Seek  specialist  advice  or  further  training  § Outline  how  you  will  keep  abreast  of  industry  developments  to  improve  practice  § Identify  and  engage  with  opportunities  to  extend  and  expand  own  expertise    

 3. Write  a  500-­‐word  (minimum)  reflection  about  the  self-­‐evaluation,  feedback  and  your  personal  and  

professional  improvement  plan.      Answers  to  the  following  questions  must  be  included  in  the  reflection:  

§ What  is  the  effect  of  values,  beliefs  and  behaviour  in  your  practice?  § How  do  you  recognise  your  requirements  for  self-­‐care  and  identify  the  need  for  additional  

support?  § Do  you  accept  feedback  non-­‐defensively?  How  could  you  improve?  § How  effective  is  your  self-­‐evaluation  and  professional  development  plan?  § How  do  you  address  work  role  boundaries  and  limitations?  

 

Assessors  must  record  any  reasonable  adjustments  and  modifications  made  to  the  tasks.  

Sample

Workplace  Observation  CHCPRP003  Reflect  on  and  improve  own  professional  practice  

   

Student  Name    

Student  Contact    

Workplace    

 Record  specific  examples  of  what  you  observe  the  student  doing  in  their  work  role  that  demonstrates  an  

acceptable  standard  of  performance  for  each  component  of  competency.    Observation  must  take  place  on  at  least  two  [2]  occasions.    

 

Components  of  Competency   Observations  1st      

date  &    initial  

2nd      date  &    initial  

Undertake  a  structured  process  to  reflect  on  and  improve  own  practice  and  created  1  personal  development  plan  that  includes:  § Goals  § Timeframes  § Ways  of  measuring  progress  

     

Undertake  self-­‐evaluation  in  conjunction  with  supervisors  and/or  peers  

     

Reflect  on  and  recognise  the  effect  of  values,  beliefs  and  behaviour  in  practice  

     

Share  two-­‐way,  open  and  evaluative  feedback  with    co-­‐workers  or  peers  

     

Actively  seek  and  reflect  on  feedback  from  clients,  organisations  or  other  relevant  sources  

     

Sample

Marking  Guide  CHCPRP003  Reflect  on  and  improve  own  professional  practice  

   

Student  Name    

Student  Contact    

 

Indicate  if  the  student  satisfactorily  performed  the  tasks  for  each  component  of  competency  to  acceptable  industry  standards.  Provide  comments  to  support  your  decision.  

 

Assessment  Questions  

Criteria  for  Competence  Satisfactory  

Y/N   Comments  

Legal  and  ethical  considerations  for  reviewing  and  improving  own  practice,  including:  § Codes  of  practice  § Duty  of  care  § Rights  and  responsibilities  of  

workers  and  employers    § Work  role  boundaries  –  

responsibilities  and  limitations  

   

Models  and  processes  of  professional  reflection      

Professional  development  opportunities,  including:  § Industry  networking  § Professional  associations  § Training  requirements  and  

options  § Informal  and  formal  ways  of  

learning  and  developing  

   Sample

Marking  Guide  

CHCPRP003  Reflect  on  and  improve    own  professional  practice  

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Assessment  Questions  

Criteria  for  Competence  Satisfactory  

Y/N   Comments  

Principles  and  techniques  for:  § Creating  a  personal  

development  plan  § Personal  goal  setting  § Setting  realistic  timeframes  § Measuring  progress  and  

performance  

   

Types  of  work  methods  and  practices  which  can  improve  performance  

   

Learning  styles  and  how  they  relate  to  different  individuals      

     

Workplace  Task  /  Workplace  Observation  

Criteria  for  Competence  

Satisfactory  Y/N   Comments  

Task   Ob.  

Undertake  a  structured  process  to  reflect  on  and  improve  own  practice  and  created  1  personal  development  plan  that  includes:  § Goals  § Timeframes  § Ways  of  measuring  progress  

     

Undertake  self-­‐evaluation  in  conjunction  with  supervisors  and/or  peers  

     Sample

Marking  Guide  

CHCPRP003  Reflect  on  and  improve    own  professional  practice  

v.1  October,  2015  ©    4  

Workplace  Task  /  Workplace  Observation  

Criteria  for  Competence  

Satisfactory  Y/N   Comments  

Task   Ob.  

Access  and  review  information  on  current  and  emerging  industry  developments  and  use  these  to  improve  practice  

     

Assess  and  confirm  own  practice  against  ethical  and  legal  requirements  and  opportunities  

     

Identify  and  engage  with  opportunities  to  extend  and  expand  own  expertise    

     

Regularly  participate  in  review  processes  as  a  commitment  to  upgrading  skills  and  knowledge    

     

   

Result   q Competent   q Not  yet  competent  

   

Feedback/Record  of  discussion  with  student  

Actions  for  further  assessment  if  necessary  Sample

Competency  Mapping  

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Competency  Mapping  CHCPRP003  Reflect  on  and  improve  own  professional  practice  

Unit  Component   Performance  Criteria,  Performance  Evidence  and  Knowledge  Evidence  Assessment  Method  

Assessment  Questions  

Workplace  Task  

Workplace  Observation  

Element  1  Reflect  on  own  practice  

1.1   Undertake  self-­‐evaluation  in  conjunction  with  supervisors  and/or  peers     1   ✓  1.2   Reflect  on  and  recognise  the  effect  of  values,  beliefs  and  behaviour  in  practice     1,  3   ✓  1.3   Share  two-­‐way,  open  and  evaluative  feedback  with  co-­‐workers  or  peers     1   ✓  1.4   Actively  seek  and  reflect  on  feedback  from  clients,  organisations  or  other  relevant  sources       1  

Element  2  Enhance  own  practice  

2.1   Determine  improvements  needed  based  on  own  evaluation  and  feedback  from  others     2   ✓  2.2   Identify  potential  support  networks  both  internal  and  external  to  the  organisation     2   ✓  2.3   Seek  specialist  advice  or  further  training  where  need  is  identified     2   ✓  2.4   Recognise  requirements  for  self-­‐care  and  identify  requirements  for  additional  support     3   ✓  

2.5  Devise,  document  and  implement  a  self  development  plan  that  sets  realistic  goals  and  targets     2   ✓  

Element  3  Facilitate  ongoing  professional  development  

3.1  Access  and  review  information  on  current  and  emerging  industry  developments  and  use  these  to  improve  practice     1,  2   ✓  

3.2   Assess  and  confirm  own  practice  against  ethical  and  legal  requirements  and  opportunities     1   ✓  3.3   Identify  and  engage  with  opportunities  to  extend  and  expand  own  expertise       2   ✓  

3.4   Regularly  participate  in  review  processes  as  a  commitment  to  upgrading  skills  and  knowledge    

  1   ✓

Performance  Evidence    (Essential  Skills)  

Undertaken  a  structured  process  to  reflect  on  and  improve  own  practice  and  created  1  personal  development  plan  that  includes:  

  1,  2,  3   ✓  

§ Goals     2   ✓  § Timeframes     2   ✓  § Ways  of  measuring  progress     2   ✓  Sam

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Competency  Mapping  

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Unit  Component   Performance  Criteria,  Performance  Evidence  and  Knowledge  Evidence  Assessment  Method  

Assessment  Questions  

Workplace  Task  

Workplace  Observation  

Knowledge  Evidence  (Essential  Knowledge)  

Legal  and  ethical  considerations  for  reviewing  and  improving  own  practice,  including:   1      

§ Codes  of  practice   1      

§ Duty  of  care   1      

§ Rights  and  responsibilities  of  workers  and  employers     1      

§ Work  role  boundaries  –  responsibilities  and  limitations   1      Models  and  processes  of  professional  reflection   6      Professional  development  opportunities,  including:   5      

§ Industry  networking   5      § Professional  associations   5      

§ Training  requirements  and  options   5      § Informal  and  formal  ways  of  learning  and  developing   5      Principles  and  techniques  for:   3      § Creating  a  personal  development  plan   3      

§ Personal  goal  setting   3      

§ Setting  realistic  timeframes   3      

§ Measuring  progress  and  performance   3      Types  of  work  methods  and  practices  which  can  improve  performance   2      Learning  styles  and  how  they  relate  to  different  individuals   4      

Assessment  Conditions  

Skills  must  have  been  demonstrated  in  the  workplace  or  in  a  simulated  environment  that  reflects  workplace  conditions.  Where  simulation  is  used,  it  must  reflect  real  working  conditions  by  modelling  industry  operating  conditions  and  contingencies,  as  well  as,  using  suitable  facilities,  equipment  and  resources.  

Assessors  must  observe  these  requirements  when  conducting  the  assessment.  

Assessors  must  satisfy  the  Standards  for  Registered  Training  Organisations  (RTOs)  2015/AQTF  mandatory  competency  requirements  for  assessors.   This  is  an  RTO  compliance  responsibility.  

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RPL Assessor Kit

CHCPRP003 Reflect on and improve own professional practice

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Contents    

 

Assessor  Tools  ......................................................................................................................................  5  

Candidate  Tools  ....................................................................................................................................  6  

Instructions  ...........................................................................................................................................  7  

Competency  Mapping  ..........................................................................................................................  9  

Record  of  Evidence  .............................................................................................................................  11  

Competency  Questions  ......................................................................................................................  14  

Workplace  Tasks  .................................................................................................................................  20  

Workplace  Observation  ......................................................................................................................  23  

Record  of  Outcome  ............................................................................................................................  27  

 

     

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Assessor  Tools    

 The  following  tools  are  for  the  Assessor  to  use.  

 

Instructions  An  overview  of  the  RPL  process,  a  list  of  what  is  included  in  this  kit    and  detailed  instructions  on  how  to  use  this  kit  

Competency  Mapping  A  detailed  map  indicating  where  each  component  of  competency  is  included  in  this  kit  

Record  of  Evidence  A  tool  for  recording  each  piece  of  evidence  (documentation,  questions,  tasks,  observations)  to  the  unit  of  competency  

Competency  Questions  Questions  an  assessor  may  ask  a  candidate  in  order  to  gather  and  document  evidence  of  a  candidate’s  knowledge  and  experience  relating  to  the  unit  of  competency  

Workplace  Tasks  Tasks  an  assessor  may  ask  a  candidate  to  complete  in  order  to  gather  evidence  of  a  candidate’s  skills  and  experience  relating  to  the  unit  of  competency  (use  in  conjunction  with  Workplace  Observation)  

Workplace  Observation  A  tool  used  in  conjunction  with  the  Workplace  Tasks  to  document  evidence  of  a  candidate’s  skills  through  observation  of  the  Workplace  Tasks  and  other  observations  

Record  of  Outcome  A  document  used  to  notify  a  candidate  of  their  RPL  outcome  and    any  additional  steps  required  to  achieve  recognition  for  the  unit  of  competency  

 

   Sample

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Candidate  Tools      

The  following  tools  are  for  you  to  use.    

Instructions   A  detailed  overview  of  the  RPL  process  and  what  to  expect  

Application   A  basic  form  for  gathering  information  

Unit  Summaries   A  summary  of  the  learning  outcomes  for  the  unit  of  competency    

Evidence  Index  A  tool  you  use  to  index  each  piece  of  evidence  (trainings,  workshops,  CV,  photos,  presentations,  reports,  certificates,    awards,  etc.)  

Self-­‐Evaluation  A  Self-­‐Evaluation  of  experience,  skills  and  evidence  that  relate    to  the  unit  of  competency,  including  information  from  your  Evidence  Index  

Third  Party  Report  A  tool  you  give  to  your  workplace  supervisor  to  verify  competency  in  your  job  role  relating  to  workplace  expectations  and  performance  criteria  

   

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Instructions      There  are  many  ways  to  initiate  the  RPL  process.  The  following  instructions  are  an  example  of  how  assessors  could  use  the  tools  included  in  this  kit.  Every  candidate,  assessor  and  organisation  has  different  needs.  The  tools  have  been  created  to  allow  for  flexibility  and  customisation.  

 

Instructions   Documents  Needed  

Give  the  Candidate  Kit  to  the  candidate  for  completion.  

Candidate  Tools:  

Candidate  Instructions  Application  

Unit  Summaries  Evidence  Index  Self-­‐Evaluation  

Third  Party  Report  

Review  the  Competency  Mapping  prior  to  starting  the    RPL  process  with  candidate.  

Competency  Mapping  

Answer  any  questions  the  candidate  may  have  about  how  to  use  and  complete  the  candidate  tools.  

Candidate  Tools  

After  the  candidate  completes  the  Evidence  Index  and  the  Self-­‐Evaluation,  review  them  and  begin  to  use  the  Record  of  Evidence,  filling  in  the  relevant  evidence  provided  by  the  candidate.  

Evidence  Index  Self-­‐Evaluation  

Record  of  Evidence  

Interview  the  candidate:    § Ask  the  candidate  to  elaborate  on  any  work/life  experiences  they  have  

recorded  that  relates  to  the  unit  of  competency  and  their  job  role  § Look  for  information  the  candidate  may  not  think  is  important  or  may    

have  omitted  § Decide  what  documentary  evidence  you  think  they  can  further  provide  to  

support  their  claim  of  recognition  

Evidence  Index  Self-­‐Evaluation  

Record  of  Evidence  Sample

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Instructions   Documents  Needed  

Continue  to  use  the  Record  of  Evidence  as  a  tool  to  determine  which  questions  to  ask  and  tasks  to  assign.  Create  an  RPL  plan,  deciding  what  tools  (or  part  thereof)  you  plan  to  use  to  complete  the  RPL  process:  

§ Competency  Questions  § Workplace  Tasks/Workplace  Observation  § Third  Party  Report  

Record  of  Evidence  Competency  Questions  

Workplace  Tasks  Third  Party  Report  

Conduct  a  competency  conversation  with  the  candidate,  using  the  necessary  questions:  § Combine  relevant  questions  and  workplace  tasks,  when  possible  § Contextualise  the  questions  to  the  candidate’s  specific  area  of  work,  

population,  demographic,  etc.  

Competency  Questions  

Provide  the  necessary  Workplace  Tasks  to  the  candidate:  § Combine  relevant  questions  and  tasks,  when  possible    § Combine  tasks  for  streamlined  assessment,  when  possible  § Contextualise  tasks  to  the  candidate’s  specific  area  of  work,  population,  

demographic,  etc.  

Workplace  Tasks  

Observe  the  candidate  performing  the  workplace  tasks:  § Use  the  Workplace  Observation  to  record  the  candidate’s  performance  § Observe  the  candidate  on  a  2nd  occasion  carrying  out  their  duties  in  their  

workplace    § Record  and  date  your  observations  

Workplace  Observation  

Collect  the  Third  Party  Report  and  verify  the  information  provided  is  correct  and  accurate.  

Third  Party  Report  

Complete  the  Record  of  Evidence.   Record  of  Evidence  

Inform  candidate  of  your  determination.  Provide  any  additional  steps  required  to  achieve  recognition  for  the  unit  of  competency,  if  necessary.  

Record  of  Outcome  

 

   

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Record  of  Evidence  CHCPRP003  Reflect  on  and  improve  own  professional  practice  

   

This  is  a  record  for  you  demonstrate  exactly  how  and  why  you  determined  the  candidate  achieved  recognition  for  this  unit  of  competency.    Use  this  tool  to  record  each  piece  of  evidence  (documentation,  questions,  tasks)  against  the  components  in  the  unit  of  competency  (Elements,  Performance  Evidence  and  Knowledge  Evidence)  to  ensure  you  are  comprehensively  evaluating  the  evidence.  Use  the  Competency  Mapping  tool  for  a  more  detailed  look  at  the  components  of  competency.  After  reviewing  the  documentation  provided  by  the  candidate,  write  down  any  relevant  document  number  provided  in  the  Evidence  Index.  Write  down  the  competency  question,  workplace  task  and  workplace  observation  number  you  used  to  assess  the  candidate.  Include  any  notes  necessary  to  explain  your  determination.  

   

You  may  also  use  this  tool  to  create  an  RPL  plan  for  the  candidate.      

Candidate  Name    

Candidate  Contact    

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Unit  Components   Evidence  Index  #   Question  #   Workplace  

Task  #  Observation  

#   Notes  

CHCPRP003  Reflect  on  and  improve  own  professional  practice  

Reflect  on  own  practice            

Enhance  own  practice            

Facilitate  ongoing  professional  development              

Performance  Evidence            

Knowledge  Evidence            

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Competency  Questions  CHCPRP003  Reflect  on  and  improve  own  professional  practice  

 1. List  the  legal  and  ethical  considerations  for  reviewing  and  improving  own  practice.  

2. Explain  the  types  of  work  methods  and  practices  that  can  improve  personal  performance.    

3. Explain  the  principles  and  techniques  of  establishing  a  personal  development  plan.  

4. List  the  different  types  of  learning  styles  and  provide  an  example  of  how  each  one  relates  to  an  individual.  

5. What  types  of  personal  development  opportunities  and  options  are  available  to  you?    

6. Describe  three  models  and  processes  for  personal  reflection.  

 

Key  Points  -­‐  Tick  the  key  points  the  candidate  discusses  

1. List  the  legal  and  ethical  considerations  for  reviewing  and  improving  own  practice.  

Legal:  

q Uphold  duty  of  care  to  clients,  the  organisation  and  self  q Work  within  and  maintain  work  role  boundaries  

q Acknowledge  and  address  work  role  limitations  

q Seek  supervision  for  areas  and  situations  outside  scope  of  practice  q Apply  organisation  policies  and  procedures  for  the  following:    

q Access  and  equity  q Workplace  bullying  

q Client  rights  and  responsibilities  q Staff  rights  and  responsibilities    q Mandatory  reporting  

q Client-­‐centred  care  q Employment  contracts/terms  of  employment    

q Sexual  harassment  

q Client  contact  guidelines      Ethical:  

q Take  steps  to  maintain  and  develop  competence  throughout  their  professional  lives  

q Respect  the  essential  humanity,  worth  and  dignity  of  all  people  and  promote  this  value  in  their  work  

q Recognise  and  respect  diversity  among  people  and  oppose  discrimination  and  oppressive  behaviour  

q Respect  the  privacy  of  clients  and  preserve  the  confidentiality  of  information  acquired    

q Recognise  and  address  the  effect  of  values,  beliefs  and  behaviour  in  work  with  clients    

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5. What  types  of  personal  development  opportunities  and  options  are  available  to  you?    

q Regular  trainings  to  update  your  knowledge  and  skills  q Performance  appraisals  

q Regular  professional  supervision  q Off-­‐site  counselling  services  q Specific  professional  development  sessions  

q Mentor/mentoree  relationships  

q Peer  relationships  q Industry  networking  q Professional  associations  q Training  and  workshops  q Thorough  evaluations  and  feedback  q Team  coaching  

q Conferences  

6. Describe  three  models  and  processes  for  personal  reflection.  

q 'REFLECT'  model  (Lawrence  Wilkes,  2014)  

q Remember  –  Look  back,  review,  ensure  intense  experiences  are  reviewed  'cold'  

q Experience  –  What  happened?  What  was  important?  

q Focus  –  Who,  what,  where,  etc.,  roles,  responsibilities,  etc.    

q Learn  –  Question:  why,  reasons,  perspectives,  feelings?    q Evaluate  –  Causes,  outcomes,  strengths,  weaknesses,  feelings    

q Consider  –  Assess  options,  need/possibilities  for  change?  Development  needs?  'What  if?'  scenarios?    

q Trial  –  Integrate  new  ideas,  experiment,  take  action,  make  change  

q (Repeat  cycle)    

q Framework  for  Reflexive  Practice  (Rolfe  et.al,  2001)  

q 1.  What?  -­‐  What  happened?  

q 2.  So  what?  -­‐  What  does  it  mean?  

q 3.  Now  what?  -­‐  What  needs  to  happen  next?    

q Model  for  Structured  Reflection  (Johns,  2000)    

q Looking  in  q Find  a  space  to  focus  on  self  q Pay  attention  to  your  thoughts  and  emotions  

q Write  down  those  thoughts  and  emotions  that  seem  significant  in  realising  desirable  work.  

q Looking  out  q Write  a  description  of  the  situation  surrounding  your  thoughts  and  feelings.  

q What  issues  seem  significant?  

q Aesthetics  q What  was  I  trying  to  achieve?  

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q Why  did  I  respond  as  I  did?  

q What  were  the  consequences  of  that  for  the  patient/others/myself?  

q How  were  others  feeling?  q How  did  I  know  this?  q Why  did  I  feel  the  way  I  did  within  this  situation?  

q Did  I  act  for  the  best?    q What  factors  were  influencing  me?  

q What  knowledge  did  or  could  have  informed  me?  

q Does  this  situation  connect  with  previous  experiences?  q How  could  I  handle  this  situation  better?  q What  would  be  the  consequences  of  alternative  actions  for  the  patient/others/myself?  

q How  do  I  now  feel  about  this  experience?  q Can  I  support  myself  and  others  better  as  a  consequence?  

q How  available  am  I  to  work  with  clients/families  and  staff  to  help  them  meet  their  needs?    

q Reflective  Cycle  Model    (Gibbs,  1988)  

q The  process  is  essentially  a  cycle  or  loop,  containing  the  following  elements:  

q 1.  Description  -­‐  What  happened?  

q 2.  Feelings  -­‐  What  were  you  thinking  and  feeling?  

q 3.  Evaluation  -­‐  What  was  good  and  bad  about  the  experience?  

q 4.  Analysis  -­‐  What  sense  can  you  make  of  the  situation?  

q 5.  Conclusion  -­‐  What  else  could  you  have  done?  

q 6.  Action  Plan  -­‐  If  it  arose  again  what  would  you  do?  (back  to  1  ‘Description’)  

Record  details  of  the  conversation  and  any  contextualisation:  

 

Assessor  Name    

Assessor  Signature    

Date    

     

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Workplace  Tasks  CHCPRP003  Reflect  on  and  improve  own  professional  practice  

   

v Prepare  for  your  assessor’s  visit  by  organising  your  materials  and  documentation  ahead  of  time.    

1. Complete  your  organisation’s  self-­‐evaluation/performance  appraisal  and  seek  feedback  from  your  supervisor  and  peers.  Write  a  summary  (500  word  minimum)  of  information  you  collected.    

Include  the  following:  

§ Recognise  and  address  the  effect  of  values,  beliefs  and  behaviour  in  work  with  clients  § Share  two-­‐way,  open  and  evaluative  feedback  with  co-­‐workers  or  peers  § Actively  seek  and  reflect  on  feedback  from  clients,  organisations  or  other  relevant  sources  § Access  and  review  information  on  current  and  emerging  industry  trends  § Assess  and  confirm  own  practice  against  ethical  and  legal  requirements  and  opportunities  

 Students  may  adjust  or  add  areas  to  the  organisation’s  self-­‐evaluation  in  order  to  meet  these  requirements.  

 

2. Create  and  implement  a  personal  and  professional  development  plan  based  on  the  self-­‐evaluation  and  feedback.  

During  development  and  implementation,  you  are  expected  to:  § Determine  improvements  to  professional  practice  § Establish  realistic  goals,  targets  and  timeframes  for  self-­‐development    § Outline  how  you  will  measure  your  progress  § Identify  a  range  of  support  networks  both  internal  and  external  to  the  organisation  § Seek  specialist  advice  or  further  training  § Outline  how  you  will  keep  abreast  of  industry  developments  to  improve  practice  § Identify  and  engage  with  opportunities  to  extend  and  expand  own  expertise  

 

3. Write  a  500-­‐word  (minimum)  reflection  about  the  self-­‐evaluation,  feedback  and  your  personal  and  professional  improvement  plan.      Answers  to  the  following  questions  must  be  included  in  the  reflection:  

§ What  is  the  effect  of  values,  beliefs  and  behaviour  in  your  practice?  § How  do  you  recognise  your  requirements  for  self-­‐care  and  identify  the  need  for  additional  

support?  § Do  you  accept  feedback  non-­‐defensively?  How  could  you  improve?  § How  effective  is  your  self-­‐evaluation  and  professional  development  plan?  § How  do  you  address  work  role  boundaries  and  limitations?  

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RPL  Assessor  Kit  

 

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Components  of  Competency   Observations  1st      

date  &    initial  

2nd      date  &    initial  

Undertake  a  structured  process  to  reflect  on  and  improve  own  practice  and  created  1  personal  development  plan  that  includes:  § Goals  § Timeframes  § Ways  of  measuring  progress  

     

Undertake  self-­‐evaluation  in  conjunction  with  supervisors  and/or  peers  

     

Reflect  on  and  recognise  the  effect  of  values,  beliefs  and  behaviour  in  practice  

     

Share  two-­‐way,  open  and  evaluative  feedback  with    co-­‐workers  or  peers  

     

Actively  seek  and  reflect  on  feedback  from  clients,  organisations  or  other  relevant  sources  

     

Determine  improvements  needed  based  on  own  evaluation  and  feedback  from  others  

     

Identify  potential  support  networks  both  internal  and  external  to  the  organisation  

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RPL  Candidate  Kit  

 

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RPL Candidate Kit

CHCPRP003 Reflect on and improve own professional practice

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RPL  Candidate  Kit  

 

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Contents    

 

Candidate  Tools  ....................................................................................................................................  5  

Instructions  ...........................................................................................................................................  6  

RPL  Application  .....................................................................................................................................  7  

Unit  Summary  .......................................................................................................................................  8  

Evidence  Index  ......................................................................................................................................  9  

Self-­‐Evaluation  ....................................................................................................................................  13  

Third  Party  Report  ..............................................................................................................................  18  

 

   

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RPL  Overview  For  Candidates  

   Recognition  of  Prior  Learning  (RPL)  is  the  process  of  evaluating  and  acknowledging  a  person’s  skills  and  knowledge  to  perform  a  particular  job  role  related  a  unit  of  competency  or  a  qualification.  Experiences  from  your  current  or  previous  job,  volunteer  work  and  any  relevant  life  experience  can  all  be  used  to  demonstrate  to  your  assessor  that  you  have  the  necessary  skills  and  knowledge  to  be  awarded  recognition  for  a  qualification.      You  are  beginning  the  process  of  demonstrating  to  your  assessor  why  and  how  you  should  be  awarded  this  qualification.  You  will  be  asked  to:  

§ Complete  a  Self-­‐Evaluation  § Provide  detailed  documentation  of  your  competency  § Answer  competency  questions    § Complete  specific  workplace  tasks  § Participate  in  workplace  observations  

   

Things  to  keep  in  mind:  

§ This  process  will  be  different  for  each  candidate,  depending  on  previous  experience  § Your  assessor  will  work  with  you  to  come  up  with  a  comprehensive  RPL  plan  § The  evidence  you  provide  must  be  current,  valid,  authentic  and  sufficient    § Detailed  instruction  for  each  part  of  the  process  is  included  in  each  document  

   

If  you  have  any  questions  about  the  RPL  process,  speak  with  your  assessor.    

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Candidate  Tools      

The  following  tools  are  for  you  to  use.    

Instructions   A  detailed  overview  of  the  RPL  process  and  what  to  expect  

Application   A  basic  form  for  gathering  information  

Unit  Summaries   A  summary  of  the  learning  outcomes  for  the  unit  of  competency.  

Evidence  Index  A  tool  you  use  to  index  each  piece  of  evidence  (trainings,  workshops,  CV,  photos,  presentations,  reports,  certificates,  awards,  etc.)  

Self-­‐Evaluation  A  Self-­‐Evaluation  of  experience,  skills  and  evidence  that  relate  to  the  unit  of  competency,  including  information  from  your  Evidence  Index  

Third  Party  Report  A  tool  you  give  to  your  workplace  supervisor  to  verify  competency  in  your  job  role  relating  to  workplace  expectations  and  performance  criteria  

   

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Instructions    

Please  note:  the  order  provided  is  subject  to  change  based  on  your  specific  needs.    

1   Complete  the  Application  and  submit  it  to  your  assessor.    

2  Carefully  read  through  the  Unit  Summary.  For  more  information  about  the  components  of  competency  you  will  be  assessed  against  for  each  unit  –  go  to:  www.training.gov.au  and  download  the  unit  of  competency.  

3  

Consult  with  your  assessor  and  collect  any  documentation/evidence  that  supports  your  attempt  to  attain  the  qualification  through  RPL.  Evidence  may  include:  

§ Resume  or  CV  § Position  description  § Recent  performance  appraisal    § Training  records/certificates/workshops  § Work  journals  § Photos  § Task/job  sheets/log  books  § Examples  of  work  documents,  projects,  programs,  etc.  

4  Carefully  number  each  piece  of  evidence  and  complete  the  Evidence  Index.  Make  copies  of  all  evidence  you  index.  

5   Complete  the  Self-­‐Evaluation  using  the  Unit  Summary  and  the  Evidence  Index  

6   Submit  the  Self-­‐Evaluation,  Evidence  Index  and  the  original  evidence  documents  to  your  assessor.  

7  Discuss  your  Self-­‐Evaluation  with  your  assessor.  Together,  you  will  review  your  options  to  provide  further  evidence  (questions  and  tasks)  and  design  an  RPL  plan  that  ensures  you  have  every  opportunity  to  demonstrate  your  competence.  

8  Participate  in  a  conversation  to  answer  specific  questions  designed  to  determine  your  knowledge  of  specific  work  areas  where  sufficient  evidence  has  not  been  provided.    

9  Complete  workplace  tasks  to  determine  your  skills  in  specific  work  areas  where  sufficient  evidence    has  not  been  provided.  Your  assessor  will  provide  you  with  the  tasks  and  set  up  a  time  to  observe  you  completing  them.  

10   Your  assessor  will  discuss  the  outcome  of  your  RPL  with  you.  

 

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Self-­‐Evaluation  CHCPRP003  Reflect  on  and  improve  own  professional  practice  

   

List  the  experience,  skills  and  evidence  you  have  that  relate  to  the  unit  of  competency.  Your  assessor  will  discuss  this  document  with  you  in  order  to  create  your  RPL  plan.  

   

Carefully  read  the  Unit  Summary  included  in  this  kit  before  completing  the  Self-­‐Evaluation.    

 

KEY  

Current  Work  Role   List  the  daily  tasks  and  duties  you  perform  in  your  current  work  role  that  relate  to  each  unit  of  competency  

Work  Experience   List  the  activities,  projects,  etc.,  you’ve  participated  in  as  part  of  your  current  or  previous  work  that  relate  to  each  unit  of  competency  

Evidence  Index  #   Put  the  corresponding  number  from  the  Evidence  Index  into  the  unit  of  competency  you  think  the  evidence  relates  to  

Confidence-­‐Rating   Based  on  your  experiences  and  current  work  role,  tick  the  box  that  most  reflects  your  confidence  level  in  each  unit  of  competency  

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Candidate  Name    

Current  Occupation    

 

Component  of  Competency   Current  Work  Role   Work  Experience   Evidence  Index  #  

I  feel  ___  in  this  area.  

Undertake  self-­‐evaluation  in  conjunction  with  supervisors  and/or  peers  

      q Unsure  q Confident  

Reflect  on  and  recognise  the  effect  of  values,  beliefs  and  behaviour  in  practice  

      q Unsure  q Confident  

Share  two-­‐way,  open  and  evaluative  feedback  with    co-­‐workers  or  peers  

      q Unsure  q Confident  

Actively  seek  and  reflect  on  feedback  from  clients,  organisations  or  other  relevant  sources  

      q Unsure  q Confident  Sam

ple