For more information, contact:

Meaghan Wims Duffy & Shanley for AT&T New England (401) 278-4434 mwims@duffyshanley.com

AT&T NETWORKS PREPARED AS BLIZZARD APPROACHES NEW ENGLAND

Company Encourages Customers to Prepare, Offers Communication Tips

HARTFORD, CONN., JANUARY 26, 2015 - With an arsenal of disaster response equipment and personnel on standby as a blizzard nears, AT&T* is ready to respond quickly. AT&T has activated our storm preparedness process as we closely monitor the blizzard, which is expected to impact New England over the next several days. Among our preparations, we’ve topped off fuel at generators positioned at cell sites, installed and tested high-capacity back-up batteries at cell sites, installed “Quick Connect Generator Plugs” at many of our cell sites and staged additional emergency response equipment in strategic locations. Our national reliability center is monitoring outages for quick action. In addition, AT&T has continued to enhance network redundancy in storm-prone areas by installing more back-up and permanent generators at critical cell sites and switching facilities; locating critical equipment in less vulnerable areas and upgrading electronics critical to network operations above expected flood levels. “We know our customers rely on AT&T, particularly during major snowstorms like this," said John Emra, President, AT&T Connecticut. "That's why we conduct extensive readiness drills and simulations throughout the year and do all that we can to have our networks prepared when severe weather strikes. We have been working for the past few days to position equipment and crews to respond to the storm and are closely linked with Connecticut public officials in their storm response efforts. With a storm of this magnitude, we may have some outages. But if service goes down, we'll do all we can to get it back up as fast as possible." Just as we prepare our networks and personnel, AT&T encourages residents and small businesses to consider the following recommendations in the wake of the storm.

Consumer Tips: • Keep your wireless phone batteries charged at all times. Have an alternative

plan to recharge your battery in case of a power outage, such as using your car charger to charge your device or having extra mobile phone batteries on hand.

• Keep your wireless phone dry. The biggest threat to your device during storms is water, so keep your equipment safe from the elements by storing it in a baggie or some other type of protective covering.

• Have a family communication plan in place. Designate someone out of the area as a central contact, and make certain that all family members know who to contact if they get separated. Most importantly, practice your emergency plan in advance.

• Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station and hospital, as well as your family members.

• Forward your home number to your wireless number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get incoming calls from your landline phone even if your local telephone service is disrupted at your home. In the unlikely event that the central office is not operational, services such as Voicemail, Call Forwarding, Remote Access call forwarding and call forwarding busy line/don’t answer may be useful.

• Track the storm and access weather information on your wireless device. Many homes lose power during severe weather. If you have a wireless device that provides access to the Internet, you can keep updated with local radar and severe weather alerts

• Camera phones provide assistance. If you have a camera phone, take, store and send photos — even video clips — of damaged property to your insurance company from your device.

• Take advantage of location-based mapping technology. Services such as AT&T Navigator and AT&T FamilyMap can help you seek evacuation routes or avoid traffic congestion from downed trees or power lines, as well as track a family member’s wireless device in case you get separated.

Maximizing Service During and After a Snowstorm:

• Try text messaging. During an emergency situation, text messages may go through more quickly than voice calls because they require fewer network resources. All of AT&T’s wireless devices are text messaging capable. Depending on your text or data plan, additional charges may apply.

• Be prepared for high call volume. During an emergency, many people are trying to use their phones at the same time. The increased calling volume may create network congestion, leading to “fast busy” signals on your wireless phone or a slow dial tone on your landline phone. If this happens, hang up, wait several seconds and then try the call again. This allows your original call data to clear the network before you try again.

• Keep non-emergency calls to a minimum, and limit your calls to the most important ones. If there is severe weather, chances are many people will be attempting to place calls to loved ones, friends and business associates.

Small Business Tips: • Set up a call-forwarding service to a predetermined backup location. Set up

a single or multiple hotline number(s) for employees, employees’ families, customers and partners, as appropriate, to call so that all parties know about the business situation and emergency plan. For this to be most effective, maintain an updated contact list, including mobile and home phone numbers and e-mail addresses, for all employees.

• Protect hardware/software/data records/employee records, etc. Routinely back up these files to an off-site location. Use a generator for supplying backup power to vital computer hardware and other mission-critical equipment. Prearrange the replacement of damaged hardware with vendors to ensure quick business recovery.

• Outline detailed plans for evacuation and shelter-in-place plans. Practice these plans (employee training, etc.). Establish a backup location for your business and meeting place for all employees.

• Assemble a crisis-management team and coordinate efforts with neighboring businesses and building management. Be aware that disasters affecting your suppliers also affect your business. Outline a plan for supply chain continuity for business essentials.

Additional information and tips for disaster preparedness can be found at www.att.com/vitalconnections. *AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. About AT&T AT&T Inc. (NYSE:T) helps millions of people and businesses around the globe stay connected through leading wireless, high-speed Internet, voice and cloud-based services. We’re helping people mobilize their worlds with state-of-the-art communications, entertainment services and amazing innovations like connected cars and devices for homes, offices and points in between. Our U.S. wireless network offers customers the nation’s strongest LTE signal and the nation’s most reliable 4G LTE network. We offer the best global wireless coverage. We’re improving how our customers stay entertained and informed with AT&T U-verse® TV and High Speed Internet services. And businesses worldwide are serving their customers better with AT&T’s mobility and highly secure cloud solutions. Additional information about AT&T products and services is available at http://about.att.com. Follow our news on Twitter at @ATT, on Facebook at http://www.facebook.com/att and YouTube at http://www.youtube.com/att. © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Reliability and signal strength claims based on nationwide carriers’ LTE. Signal strength claim based ONLY on avg. LTE signal strength. LTE not available everywhere. Global coverage claim based on offering voice and data roaming in more countries than any other U.S. based carrier, and offering the most wireless smartphones and tablets that work in the most countries.