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Capability Statement Australia’s Leading Corporate Operational Platform [email protected] www.gemba360.com 1300 360 360 18 Horne Street, Thomastown VICTORIA 3074

Australia’s Leading Corporate Operational Platform · PDF fileCapability Statement Australia’s Leading Corporate Operational Platform ˜ gemba@ ˚ ˛ 1300 360 360 ˝

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Capability Statement

Australia’s Leading Corporate Operational Platform

[email protected]� www.gemba360.com

� 1300 360 360

� 18 Horne Street, Thomastown VICTORIA 3074

Australis Leading Corporate Operational Platform

Welcome to Gemba360: Australia’s Leading Corporate IT PlatformPeople expect IT systems to be a challenge to use. Why purchase an IT systemand then try and �t your “way of doing business” to that system? Gemba360:> is easy as point and click, simple.> tailored to “your way of doing business”.> 100% mobile and 100% scalable.

Gemba360 is a Software, Enterprise Level Solution and Critical InfrastructureNetwork used by organizations of all sizes. Organizations include:> Solo Practitioners ,> Government Funded Agencies,> NGOs and> National Governments to support essential services of their Country.

Experience: Kaizen Synergy Law Firm has been operatingthe Gemba360 IT Platform for over 10 years now.

Data Security: Your data is safer with us than you! Ourmanaged datacentres are ASIO Tier4 rated centres– the highest in Australia

Support: Over 6,500 User Agencies are supported inAustralia and you can contact your Gemba TeamMember for any inquiries.

100% Mobile: Gemba360 is 100% mobile, people can workfrom anywhere in the world and with any mobile device.

Global Leaders: Our IT Tech Team are Global Leaders withresumes including Google, Facebook, Dell and the UnitedStates Federal Bureau of Investigations to name a few.

System Reliability: Gemba360 manages on average $1.37Billion in corporate transactions daily

Global Reach: Of�ces in NZ, Manila and opening 14 of�cesin the Asia Paci�c Region.

Project Scopes: Gemba360 exploring the Rollout to 20countries across the Paci�c Region.

Nihal SamaraGeneral Counsel & Legal Director

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Contents Page:

Section 1: A dynamic collaboration with our Clientsand overview of the Gemba360 system

Section 2: Why Kaizen Synergy

Section 3: Case Studies

Case Study 1: Local Community Agency

Case Study 2: State Government Program

Case Study 3: Country Program

Gemba360 Capability Statement

Section 1: A Dynamic Collaboration

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Common Issues Faced

How can wecontrol ourdocumentmanagement?

How do wecontrol our riskmanagement?

There must be aneasier way to dobusiness?

Can we get regularlegal complianceupdates in an easyto understandformat? Can we have

an IT systemthat is easy touse?

How do we scaleour IT costs?

YES!

GEMBA360

Australis Leading Corporate Operational PlatformPage 5

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Dashboard

• Point and Click

• Simple and easy to use

• Web based

• Tailored to each staff member in your agency

• Unlimited users

• The dashboard allows you to start… Today

gemba

Support Settings

Notice Board Search Notice

Post New Notice Notice Report

New Clinical GovernancePolicy

Information on new policycirculated to staff...

Read more

YourCompany

LogoAnna Sanchez

Team Leader - Operations

O&HS Form

Compliance Calendar

Quality Journals

Meeting Rooms

Education

C& SOP

Opportunity forImprovement

WebsiteCMSPayroll

RiskManagement

NoticeRegister

HRManagementSystem

PatientRecordSystem

DisasterSystem

FinanceSystem

Page 6

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Service Offerings

Page 7

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Legal Compliance

Your complete solution for:

Legal updates

Compliance reporting

Quality & Governance

Risk Management

Workplace Health & Safety

Document Management

Online resources for staff

ITEM GEMBAYOUR

SYSTEM

GENERAL ADMIN

Access for all sta�

Video Conferencing Meeting Room

LEGAL

Legal updates for your sta�

Legal audit tools

COMPLIANCE

Compliance Calendar covering all your reporting obligations

QUALITY & CLINICAL GOVERNANCE

Credentialing and Scope of Practice Module

Site Audit Tools

Quality Planning Tools

Quality Improvement Tools

RISK MANAGEMENTRisk Management Module covering Strategic, Corporate andServices

OH&S

Occupational Health and Safety Modules

DOCUMENT MANAGEMENT

ONLINE RESOURCE PROGRAM FOR STAFF

Online training programs for sta�

Library resources, Dictionary and Templates

SUPPORT SERVICES

Online Quality Journals covering all your standards

Telephone Compliance Support from a dedicated KaizenSynergy sta� member

Document Management System including:

- Policies Register

- Contracts Register

- Unlimited storage with complete backup and permissionlevels

Page 8

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Mobile Interface

Gemba360 designed for todayand for the future.

Work:

In the of�ce

Mobile

iPhones

iPads

Anywhere you are Gemba360 works

Page 9

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Mobile Interface

Equipment

Example

Internet AccessExternal Software

& Server

gemba

ITPlatform

QualityManagement

DisasterManagement

HRManagement

FinanceManagement

ClientHealthRecord

Basic Module-Quality ManagementAddition Modules All Data Mine Information

WorkstationSmartphones Tablets

Improved Health CarePatient/Client Health Professional

gemba

Client Record- History- Updates- Appointments

HR- Staff

Finance- Bill ing- Payroll

Page 10

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Data Migration

Moving from your systemto Gemba360 is easy.

• We have a Standard Operating Procedure to effectively and efficiently do it.

Page 11

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Project Risk Management

Project rollout includes risk management plan to ensure effective roll outon schedule, to budget and without delay.

Page 12

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Data Integrity

• Data integrity is critical

• Quality testing to ensure legacy data is migrated effectively into Gemba360

Page 13

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Scalable Solution

• Gemba360 Platforms are scalable and support agency’s to Countries.

• Add on modules when required

• Use the “Gemba360 Sandbox” to look at new modules

Page 14

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Integration

All the modules talk to each other…

Data gets only put in once.e.g. Staff lodges a time sheetand once approved…..

1) Finance gets noti�ed,

2) Appointment book gets updated

3) HR rosters are updated All above by simply clicking ON “approved”

Page 15

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Building Bridges - APIs

• Often a “bridge” is needed to connect one or more databases together. This is called an API. Often these APIs don’t exist.

• Don’t worry, our Gemba360 Development Team can custom build APIs to help your Agency overcome “information” gaps.

Page 16

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Security

• Your data is safer with us than you!• Our managed datacentres are ASIO Tier4 rated centres – the highest in Australia• With 99.9999% backup redundancy• 2 sites 1) Port Melbourne, 2) Sydney with mirrored parallel Networks and backups• Have a look at our ICT Service Architecture that provides our leading Server Networking information.

Page 17

ICTService

Architecture

Australia’s Leading Corporate Operational Platform

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 - Transformation through methodology integration

• Helping our Clients from small Agency’s to Country’s transform their enterprises and businesses• 100% Project Management including Change Management and Programme Delivery.

Page 18

Section 2: Why Kaizen Synergy and Gemba360

Gemba360 Capability Statement

Australis Leading Corporate Operational PlatformPage 20

1. Kaizen Synergy law �rm has been operating Gemba360 for over 10 years.

2. We are a registered NBN Service provider

3. We manage our own Datacenter's that have an ASIO Tier 4 rating to ensure your data is secured

4. All our system development is undertaken by our own in-house IT developers that have resumes fromGoogle, Facebook and the United States Federal Bureau of Investigations.

5. We work with agencies across all Sectors

6. Gemba360 system is beautifully simple but seriously effective

7. With Of�ces around the world

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 has the presence to meet the needs of our Global Clients

Page 21

Disaster System inUkraine and Iraq

during Worldtime of crisis

6,500 User Agenciesin Australia

Of�ce in Manilato gain access to

leading ITdevelopers

Trans-tasmanservices to

of�ce in New ZealandSystem Program

covering 20countries in

Paci�c

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Australia brings deep industry experience

Page 22

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Vision and Strategic Intent

Page 23

• Our teams are led by industry and business thought leaders and provide an in-depth Gemba360 experience.

• We have a large pool of both functional and technical experts that have deep industry credentials.

• This combination of skills enables us to work hand in hand with our clients to enable them to realise optimise numerous benefits fast.

• We bring proven methodologies, global best practices, accelerators and tools for benchmarking

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Recognition and Awards

Page 24

• NAIDOC Award 2013

• Australia’s leading Corporate IT Platform

• Registered Kaizen Synergy Law Firm by all legal practice Boards in Australia

• Dubai international Emergency and Disaster conference

• Peer reviewed IT system in leading Journals Computers and the Law

• University Award for Public Private Partnership

• Australia’s first Aboriginal Constitutional Compliance set with ASIC

2012 NAIDOC Award Recipient for

Outstanding Service

Above and Beyond the Call of Duty

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Our Global Credentials, positioning in the market and client relationships

Page 25

• Australia’s first Aboriginal Constitution registered under ASIC compliance requirements

• System roll out to Peak bodies and agencies across States and Territories

• Over 6,500 Client Agencies in Australia

• 1,000,000 users accessing Gemba360 at any one time

• Developing project plan for system implementation across 20 countries with EFP: $25,000,000 in Stage 1 Project infrastructure

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 approach for a successful process improvement and transformation

Page 26

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Elements of Gemba360 Service Delivery

Page 27

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 Solution: Of�ce of CEO

Page 28

GENERAL ADMIN

Access for all sta�

Video Conferencing Meeting Room

Legal updates for your sta�

Legal audit tools

COMPLIANCE

Compliance Calendar covering all your reporting obligations

QUALITY & CLINICAL GOVERNANCE

Credentialing and Scope of Practice Module

Site Audit Tools

Quality Planning Tools

Quality Improvement Tools

RISK MANAGEMENTRisk Management Module covering Strategic, Corporate and Services

LEGAL

OH&S

Occupational Health and Safety Modules

DOCUMENT MANAGEMENT

ONLINE RESOURCE PROGRAM FOR STAFF

Online training programs for sta�

Library resources, Dictionary and Templates

SUPPORT SERVICES

Online Quality Journals covering all your standards

Telephone Compliance Support from a dedicated Kaizen Synergy sta� member

Document Management System including:

- Policies Register

- Contracts Register

- Unlimited storage with complete backup and permission levels

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Gemba360 – Key Activities

Page 29

- Alig n i n g st rat eg y t o con s u lt i n g TOM

- Enga g i n g i n cli e nt i ss u e-d rive n, va l u ea-dded Ge mba 360 t ra n s fo rmat ion wo rk

- En su ri n g g reat co l l a bo rat ion wit h Ge mba 360 t ea m

- New a rea s i n focu s i n cl u de Ge mba 360 C lou d st rat eg y & p roce ss

- Ge mba 360 e n a ble me nt o f IF RS comp li a n ce & Ge mba 360 EPM, C Fm, XBL

- I n du st ry spe cif i c a cce le rat o rs fo r a l l Se ct o rs i n cl u di n g Hea lt h, Commu n ity Se rv ice s

- Focu s on we b-ba s ed so l ut i on s & cu st om e n h a n ce me nt s fo r ex i st i n g cli e nt s

- Great e r i nt eg rat ion wit h ot h e r con s u lt i n g compet e n ci e s

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

More than a system integrator, Gemba360 is a strategic integrator

Page 30

Strategic Integration is Kaizen Synergy LawFirm’s approach to Gemba360 enabledtransformation. Gemba360 focusses on anorganization’s strategy enable by seventransformational levers (business process,management control, culture, organisation,data, metric, and Gemba360 applications)to affect the outcomes that result insustainable value.

Our Consultants bring the insight, andcapabilities required:• Industry knowledge• Solution Expertise• Methodology• Leading Practice• Tools & Accelerators• Regulatory Insights… to incorporate the transformational leversin a practical way. Gemba360 Strategic Wheel

Section 3: Case Studies

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Case Study 1: Local Community Agency

Page 32

Name: Women’s Housing Ltd

Country: Australia

Industry: Community Services Sector

Background & Client Issues• Legal compliance system required to manage regulatory issues• Document Management system to consolidate and manage version of policies, contracts and reporting

Gemba360 Approach• Establish Gemba Compliance Team member to support transition• Administrative system reviewed and Gemba tailored to organisation chart• Consolidation of workplans into Gemba360

Client Bene�ts• Fast implementation of Compliance system• More efficient administration• Single access for all staff• Improved risk management• Improved compliance• See reference from Operations Manager

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Case Study 2: Victorian State Government Program

Page 33

Name: Victorian State Government

Country: Australia

Industry: Whole of Government

Background & Client IssuesGemba360 Victorian Single Integrated IT Platform to improve the effectiveness and ef�ciency of Funded Agencies..

Gemba360 ApproachThis project will:1. Improve the effectiveness and ef�ciency for a Victorian Funded agency to deliver services to Victoria’s most vulnerable people;2. Deliver a seamless system connection within and between primary, ambulatory, aboriginal health services, community services, bush nursing, local government, acute services and State Government Agencies;3. Facilitate Victorian Funded Agencies to deliver better informed services using robust clinical governance and evidence-based practice across programs and services;4. Reduce non-direct service costs by improving effectiveness and ef�ciency by single data entry in use of infrastructure to support Funded Agencies;5. Improve data reporting and analysis of population datasets across State and Commonwealth Government including the Medicare Bene�ts Schedules;6. Undertake an Action Research Project to evaluate the compliance of project to key performance indicators;7. Develop a local regional IT strategy that builds upon key deliverables of the State Government of Victoria’s ICT Strategy.

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Case Study 2: Victorian State Government Program

Page 34

Gemba360 Capability Statement

Australis Leading Corporate Operational Platform

Case Study 3: Country Program

Page 35

Name: Republic of Palau

Country: Republic of Palau

Industry: Whole of Government

Background & Client IssuesScoping out of Single Public Health and Compliance reporting systemto cover all States across the diverse and vast oceanic region.

Gemba360 ApproachStage 1: Establish Local Datacentre to support local industry and ensurethat the Republic of Palau GovernmentStage 2: A single Public Health IT System to join the Government to:• local Hospital;• community centres,• other public health services and• all people and visitors to Palau across all States.• This also includes a centralised IT Disaster Management System.

Client Bene�ts• 100% of population access to Gemba360• Overcome the inadequate human resources in medicine, public health, nursing, and allied health.• Improve Public Health monitoring and future proofing IT infrastructure

[email protected]

� www.gemba360.com

� 18 Horne Street, Thomastown VICTORIA 3074

� 1300 360 360 (03) 9077 5777

Australia’s Leading Corporate Operational Platform

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