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المملكة العربية السعودية

جامعة الملك سعود

كلية الدراسات التطبيقية وخدمة المجتمع

Banking Business Diploma

دبلوم اعمال مصرفية

Banking Terminology

صرف 0221المصطلح المصرفي

Dr. Reema Alajmi

2019

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Content

Topic المفردات

Introduction مقدمة

Money, banking and financial markets مقدمة في مصطلحات النقود، البنوك و

االسواق المالية

Commercial banks البنوك التجارية

Islamic banks البنوك االسالمية

Central Bank البنك المركزي

Monetary policy السياسة النقدية

Financial market and information role االسواق المالية ودور المعلومات

Payment, clearing and settlement system الدفع، المقاصة والتسوية البنكيةنظام

Computer terminology related to banking الكمبيوتر والمصطلحات البنكية المصرفية

Conclusion الخاتمة

References المراجع

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Lecture 1

Introduction

This course aims to introduce banking terminology by using the economics of money and

banking module, which student finished in level two, in order to increase the student's

linguistic in the field of specialization. Therefore, this terminology will be presented and

explained through a banking context to enable the student to understand them.

يهدف هذا المقرر زيادة حصيلة الطالبة اللغوية من المصطلحات المصرفية من خالل استخدام موضوعات مقرر النقود

لذلك هذا المقرر سوف يعرض المصطلح من خالل سياق مصرفي لتمكين الطالبة من تعميق المصطلح والبنوك،

.وفهمه

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Lecture 2 & 3

First topic: Money, Banking and financial markets

Why study money, banking and financial markets?

Learning objectives

1. Money is a major influence on ……………..…, …..…….……, and …………….

2. Financial institutions (i.e., ………...., ……………………, ………………….….)

3. What is involved in the study of financial markets (………..…, ……….….,

and…… ……………… ..……)

Terminology

1. Money

Money refers to anything that is generally accepted in payment for goods or services or in

the repayment of debts.

Money is often defined in terms of the three functions or services that it provides. Money

serves as a medium of exchange, as a store of value, and as a unit of account.

2. Inflation

Inflation is basically a rise in prices.

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A more exact definition of inflation is a situation of a sustained increase in the general

price level in an economy. Inflation means an increase in the cost of living as the price of

goods and services rise.

"Inflation leads to a decline in the value of money. Inflation means that your money won’t

buy as much today as you could yesterday.

3. Recession/ recovery

Recession is a business cycle contraction when there is a general slowdown in economic

activity and macroeconomics indicators, such as GDP fall, while the unemployment rate

rises.

An economic recovery is improvement in business activity, which indicating to the end of

a recession.

4. Business cycles

The business cycle, also known as the economic cycle, is the downward and upward

movement of GDP around its long-term growth trend.

The business cycle is the natural rise and fall of economic growth that occurs over

time. The cycle is a useful tool for analyzing the economy.

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5. Unemployment

Unemployment occurs when a person who is actively searching for employment is unable

to find work. Unemployment is often used as a measure of the health of the economy. The

most frequent measure of unemployment is the unemployment rate, which is the number

of unemployed people divided by the number of people in the labor force.

6. Bank

Bank is a financial intermediary institution which accepts deposits and grant loans to their

customers.

7. Financial markets

A financial market is a market in which people trade financial securities. Securities

include stocks, bonds, and precious metals. The financial system plays the key role in

the economy by stimulating economic growth, and affecting economic welfare.

8. Interest rates

Interest rates are the cost of borrowing money. Interest rates are normally expressed as a

percentage of the total borrowed.

Interest rates also show the return received on saving money in the bank or from an asset

like a government bond.

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9. Budget/ budget deficit/ surplus

A budget is a financial plan for a defined period, often one year, includes revenues and

expenses.

Surplus = revenue > expenses (A budget surplus occurs when income exceed

expenditures)

Deficit = revenue < expenses (A budget deficit occurs when expenses exceed revenue)

Vocabulary

Vocabulary Translate to Arabic Meaning

1 Economic indicators المؤشرات االقتصادية Economic indicators are

macroeconomic data that describe the

condition of an economy. So, use them

to determine whether an economy is

prosperous and expanding or troubled

and contracting.

For example, a high unemployment

rate and a contracting GDP are

considered signs of a troubled

economy, such as a recession.

2 Economic growth النمو االقتصادي Economic growth is an increase in the

production of goods and services over

a specific period.

3 Economic activity االنشطة /النشاط

االقتصادية

The production, distribution and

consumption of goods and services

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4 Investment

investor

االستثمار

المستثمر

It is the capital used in the production

or provision of services or goods.

5 Company/ companies شركات/شركة

6 Stocks

loans

أسهم

سندات

7 Monetary policy السياسة النقدية Monetary policy is actions taken by

central bank to impact of the key

drivers of the economic activity in that

country

8 Foreign exchange

market

سوق الصرف االجنبي

9 Money market

سوق النقد

Money market is traded with short-

term securities

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capital market سوق راس المال Capital is the market that traded with

long-term securities

10 Central bank البنك المركزي

11 Confidential خصوصية/ سري The quality of being protected against

unauthorized disclosure

12 Agent الوكيل

a person who acts on behalf of another

13 Client العميل

14 Job عمل

15 Insurance companies شركات التامين

16 Incentive الحوافز Inducements of either financial or non-

financial, to reward performance

above some standard level

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17 Debts الديون is an amount of money borrowed by

one party from another

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Lecture 4

Second topic: Commercial banks

Learning objectives

1. Outline a bank's sources and uses of funds

2. Specify how banks make profits by accepting deposits and making loans

3. How bank managers manage credit risk and interest-rate risk

A. Terminology

1- Bank statement (كشف حساب)

Bank statement or account statement is a summary of

financial transactions which have occurred over a given period on

a bank account held by a person or business with a financial institution.

2- Financial statements (القوائم المالية)

Present the financial performance and position at a point in time includes: bank statement,

income statement, statement of owner’s equity, and statement of cash flows.

3- Balance Sheets (الميزانية العمومية)

A statement of the assets and liabilities at a particular point in

time, detailing the balance of income and expenditure over the

preceding period.

See Table 2.1

See Table 2.2

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4- Liabilities

Deposits (Current accounts, time deposits), bank capital and borrowings (banks as a

whole borrow from central bank, as well as individual banks borrow from each other).

5- Assets

Cash; Physical Assets; loans; Investment Securities; Reserves; portfolio; Other Assets

6- Equity (حقوق الملكية)

A stock or any other security representing an ownership interest

7- Required reserve

The minimum reserve is generally determined by the central bank to be no less than a

specified percentage of the amount of deposit that commercial bank owes to its

customers.

8- Mutual funds

A mutual fund is an investment tool made up of money collected from many investors for

the purpose of investing in securities such as stocks, bonds and other assets. Mutual funds

are operated by professional money managers, who attempt to produce capital gains or

income for the fund's investors.

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9- Financial crisis (crises)

A financial crisis is situations in which some financial assets

suddenly lose a large part of their nominal value. A financial crisis

is often associated with a panic where investors sell off assets or withdraw money from

savings accounts, and many recessions coincided with these panics.

10- Insufficient funds

Insufficient funds is an issue that occurs when an account does not have adequate capital

to satisfy a payment demand. In other words, it is situation where available money to

cover a transaction is not present in an account.

B. Vocabulary

Vocabulary Translate to Arabic Meaning

1 Portfolio محفظة االوراق المالية A portfolio is a grouping of financial

assets such as stocks, bonds,

commodities, currencies and cash

equivalents.

2 Create money النقودتوليد

3 Long-term

short-term

االجل الطويل

االجل القصير

Long-term is long-run

Short term means near term

4 Investment risks اخطار االستثمار

See case study

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5 Fluctuations التقلبات

6 Current account /

savings account

الحسابات الجارية

االدخارحسابات

7 Board of directors مجلس االدارة

8 Book value القيمة الدفترية

9 Borrowers المقترضون

10 Customer زبون

11 Gain كسب

12 Foreign currency العمالت االجنبية The money of other country

13 Guarantee

ضمان

14 Fee

Salary

رسوم

راتب

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Table 2.1 Example of a checking account statement for a fictional bank

Source: https://en.wikipedia.org/wiki/Bank_statement

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Table 2.2 Example of bank balance sheet

Source: https://slideplayer.com/slide/4238291/

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Case study

"The 2008 financial crisis is the worst economic disaster

since the Great Depression of 1929. It occurred

despite Federal Reserve and Treasury Department efforts to

prevent it. It led to the Great Recession. That's when housing

prices fell 31.8 percent, more than the price plunge during the

depression. Two years after the recession

ended, unemployment was still above 9 percent.

The first sign that the economy was in trouble occurred in 2006. That's when housing

prices started to fall. Realtors thought the overheated housing market would return to a

more sustainable level.

Realtors didn't realize there were too many homeowners with questionable credit. Banks

had allowed people to take out loans for 100 percent or more of the value of their new

homes. Many blamed the Community Reinvestment Act. It pushed banks to make

investments in subprime areas, but that wasn't the underlying cause.

The Gramm-Rudman Act was the real villain. It allowed banks to engage in trading

profitable derivatives that they sold to investors. These mortgage-backed

securities needed home loans as collateral. The derivatives created an insatiable demand

for more and more mortgages.

Hedge funds and other financial institutions around the world owned the mortgage-backed

securities. The securities were also in mutual funds, corporate assets, and pension funds.

The banks had chopped up the original mortgages and resold them in tranches. That

made the derivatives impossible to price.

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Why did stodgy pension funds buy such risky assets? They thought an insurance product

called credit default swaps protected them. A traditional insurance company known as

the American International Group sold these swaps. When the derivatives lost value, AIG

didn't have enough cash flow to honor all the swaps.

The first signs of the financial crisis appeared in 2007. Banks panicked when they realized

they would have to absorb the losses. They stopped lending to each other. They didn't

want other banks giving them worthless mortgages as collateral. No one wanted to get

stuck holding the bag. As a result, interbank borrowing costs, called Libor, rose. This

mistrust within the banking community was the primary cause of the 2008 financial

crisis.

The Federal Reserve began pumping liquidity into the banking system via the Term

Auction Facility. But that wasn't enough.

The 2008 financial crisis timeline began in March 2008. Investors sold off their shares of

investment bank Bear Stearns because it had too many of the toxic assets. Bear

approached JP Morgan Chase to bail it out. The Fed had to sweeten the deal with a $30

billion guarantee. By 2012, the Fed had received full payment for its loan.

After the Bear Stearns bailout, Wall Street thought the panic was over. Instead, the

situation deteriorated throughout the summer of 2008.

Congress authorized the Treasury Secretary to take over mortgage companies Fannie

Mae and Freddie Mac. It cost $187 billion at the time. Since then, Treasury has made

enough in profits to pay off the cost.

On September 16, 2008, the Fed loaned $85 billion to AIG as a bailout. In October and

November, the Fed and Treasury restructured the bailout. The total cost ballooned to $182

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billion. But by 2012, the government made a $22.7 billion profit when Treasury sold its

last AIG shares. The value of the company had risen that much in four years.

On September 17, 2008, the crisis created a run on money market funds. Companies park

excess cash there to earn interest on it overnight. Banks then use those funds to make

short-term loans. During the run, companies moved a record $144.5 billion out of their

money market accounts into even safer Treasury bonds. If these accounts had gone

bankrupt, business activities and the economy would have ground to a halt.

That crisis called for a massive government intervention. Three days later, Treasury

Secretary Henry Paulson and Fed Chair Ben Bernanke submitted a $700 billion bailout

package to Congress. Their fast response stopped the run. But Republicans blocked the

bill for two weeks. They didn't want to bail out banks. They only approved the bill after

global stock markets almost collapsed.

The bailout package never cost the taxpayer the full $700 billion. Treasury disbursed

$439.6 billion from the Troubled Asset Relief Program. By 2018, it had put $442.6

billion back into the fund. It made $3 billion in profit. How did it do this? It bought shares

of the companies it bailed out when prices were low. It wisely sold them when prices

were high.

The TARP funds helped five areas. Treasury used $245.1 billion to buy bank preferred

stocks as a way to give them cash. Another $80.7 billion bailed out auto companies. It

contributed $67.8 billion to the $182 billion bailout of insurance company AIG. Another

$19.1 billion went to shore up credit markets. The bank repaid $23.6 billion, creating a

$4.5 billion profit. The Homeowner Affordability and Stability Plan disbursed $27.9

billion to modify mortgages.

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President Obama didn't use the remaining $700 billion allocated for TARP. He didn't

want to bail out any more businesses. Instead, he asked Congress for an economic

stimulus package. On February 17, 2009, he signed the American Recovery and

Reinvestment Act. It had tax cuts, stimulus checks, and public works spending. By 2011,

it put $831 billion directly into the pockets of consumers and small businesses. It was

enough to end the financial crisis by July 2009" (Amado, 2018).

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Lecture 5

Third topic: Islamic bank

Learning objectives

1. Outline the Islamic bank activities

2. What is the Islamic banking system

A. Terminology

1. Islamic bank

Islamic banking refers to a system of banking or banking activity that is consistent with

the principles of Islamic law (Shariah) and its practical application through the

development of Islamic economics.

2. Musharaka

An agreement where two or more parties (for example an Islamic bank and its clients)

agree to contribute to the capital - in cash or in kind, of the partnership in equal or varying

amounts to establish a project.

3. Murabaha

A sales contract where the bank buys a product on behalf of a client and resells the

product to the same client by clearly mentioning the cost incurred in buying the product

and the margin when reselling the product to the client.

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4. Ijara

Ownership of the right to the benefit of using an asset for a period in return for a

consideration.

5. Mudarabah

Form of partnership where one of them provides the funds the other provides

management, profit-sharing and loss-bearing.

6. Islamic banking system

Islamic banking system is based on the principle of partnership. In Islamic banking, the

shareholders, the depositors and the borrowers-all would participate on profit-loss sharing

basis.

B. Vocabulary

Meaning Translate to Arabic Vocabulary

Partnership شراكة

Conventional bank البنوك التقليدية

A person who has deposited money in a

bank

Depositors المودعين

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A person or company that has received money

from another party with the agreement that the

money will be repaid. Also, they pay a certain

percentage of the principal amount to the lender

as compensation for borrowing (interest(

Borrowers المقترضين

Profit ارباح

Loss خساره

Share تقاسم/شارك

Participate مشاركة

A shareholder is an individual or institution

that legally owns one or more shares of

stock in a public or private corporation

Shareholders المساهمين

Function وظيفة

محظور

ممنوع

Prohibit

Forbidden

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Lecture 6

Forth topic: Central Bank and Money Supply

Learning objectives

Outlines the main function of Central bank

Explain the importance of central banking

The effect of money supply on the economy

A. Terminology

1- Central bank

Central bank is a bank under some degree of government control that is generally

charged with:

Implementing monetary policies

Issue of Currency

Banker to Government by holding its deposits and making payments on its behalf.

Controlling the money supply

Regulating commercial banks

Clearing system

Providing price stability (influencing the price level)

Attaining economic output and employment goals

Stabilizing the macroeconomic

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2- liquidity crisis

When a deposit-taking financial institution faces a shortage in liquidity

3- Monetary policy

Monetary policy is actions taken by central bank to impact of the key drivers of the

economic activity in that country.

4- Policy instruments (tools)

Reserve requirement, open market operations and discount rate.

5- Clearing system

A system established to settle payments among banks or the process of settling

transactions between banks.

6- Central bank balance sheet

It is including assets (government bond and discount loans) and liabilities (banknotes and

total reserves).

7- Money supply

Money supply is the total value of monetary assets available in an economy at a specific

time; it affects the price level, inflation, the exchange rate and the business cycle.

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8- Monetary base

The monetary base equals currency in circulation (C) plus the total reserves in the

banking system (R).

9- Measures of money supply

M1 (called narrow money) includes coins, notes in circulation and other money

equivalents that are easily convertible into cash. M2 includes M1 plus short-term time

deposits in banks. M3 includes M2 plus longer-term time deposits.

10- Money supply and economy

An increase in the supply of money typically lowers interest rates, which in turn,

generates more investment and puts more money in the hands of consumers, thereby

stimulating spending. Businesses respond by increasing production. The increased

business activity raises the demand for labor. The opposite can occur if the money supply

falls or when its growth rate declines.

11- Exchange rate

The exchange rate is the rate at which one currency trades against another on the foreign

exchange market.

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B. Vocabulary

Meaning Translate to Arabic Vocabulary

Organizations that are owned and

operated by the government and

exist to provide services for its

citizens

Public sector القطاع العام

It is the part of the economy that

is run by individuals and

companies for profit and is not

state controlled

Private sector القطاع الخاص

Controlling interest rates التحكم بسعر الفائدة

GDP is the total value of

everything produced in the

country

Gross Domestic Product اجمالي الناتج المحلي

(GDP)

It is an increase in the production

of goods and services over a

specific period.

Growth rate معد النمو

Saudi Arabian Monetary مؤسسة النقد العربي السعودي

Authority (SAMA)

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Annual report تقرير سنوي

Stimulate حفز

Effective policy سياية فعالة

It is related to principles of right

and wrong behavior and the

goodness or badness of human

character

Moral اخالقي

High employment rate مرتفع توظيف معدل

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Lecture 8

Fifth topic: Monetary policy

Learning objectives

What are the monetary policy objectives

A. Terminology

1. Objectives of Monetary Policy

The primary objectives of monetary policies are the management of inflation or

unemployment, and maintenance of currency exchange rates.

2. Financial stability

Financial stability is a state in which the financial system is resistant to economic shocks

and is fit to smoothly fulfill its basic functions.

3. Procedure

Specific steps to taken toward the achievement of goal

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B. Vocabulary

Meaning Translate to Arabic Vocabulary

It is an idea of the future or desired result

that a person or a group of people

envisions, plans and commits to achieve

Target/ goal الهدف

Financial securities include stocks,

bonds, and precious metals.

Financial instruments الماليةاالدوات

facts provided or learned about

something or someone

Information المعلومات

organization who is responsible for

making new rules, laws, etc

policymakers واضعي السياسة

It is a situation in which two or more

people or groups are trying to get

something which not everyone can have.

Competition المنافسة

Demand is an economic principle

referring to a consumer's desire and

willingness to pay a price for a specific

goods or service.

Demand الطلب

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Is what each individual does as an

element of an organization or institution

Role دور

a plan of action or policy designed to

achieve a major or overall aim

Strategy/strategies استراتيجية

Is a set of tools used by the state

influence economic activity to achieve a

certain goal

Fiscal Policy السياسة المالية

a compulsory contribution to state

revenue, levied by the government on

workers' income and business profits or

added to the cost of some goods, services,

and transactions

Tax ضرائب

It is a type of tax that increases in value

of a product or service at each stage of

production or distribution.

Value added tax ضريبة القيمة المضافة

(VAT)

A company or group of people authorized

to act as a single entity

Corporation/ firm شركة

Total of many units

Aggregate االجمالي/الكلي

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It is designed to benefit society or a

specific group of people

Legal charity او نظامية قانونيصدقة

The state of being stable

stability االستقرار

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Lecture 9

Sixth topic: Financial markets and information role

Learning objectives

What is the function of financial markets?

A. Terminology

1. Financial sector

The financial sector is the set of institutions (financial intermediary and financial

markets), instruments (financial securities), and regulations governing these instruments

and institutions.

2. financial intermediary

A financial intermediary is an entity that acts as the middleman between two parties in a

financial transaction, such as a commercial bank, investment banks, mutual funds and

pension funds.

3. Financial markets function

Financial markets create an open and regulated system for companies to acquire large

amounts of capital. This is done through the stock and bond markets. They provide an

open and transparent way to set prices on everything traded. This reduces the cost of

obtaining information because it's already incorporated into the price.

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4. Capital market

Which consist of stock markets and bond markets. The capital markets may also be

divided into primary markets and secondary markets.

5. Financial centers

International financial centres, such as New York City, London, and Tokyo; regional

financial centres, such as Boston, Frankfurt, and Sydney; and offshore financial centres,

such as The Cayman Islands, Dublin, and Singapore.

6. Lenders

The lender temporarily gives money to somebody else, on the condition of getting back

the money together with some interest or profit or charge. Lenders could be individuals

and/or companies.

7. Indirect finance

Indirect finance is where borrowers borrow funds from the financial market through

indirect means, such as through a financial intermediary.

8. Direct finance

Direct finance is a method of financing where borrowers borrow funds directly from the

financial market without using a third party service, such as a financial intermediary.

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9. Information role

Information is one of the most important elements of the financial market. The absence of

information may cause deep market distortions and large price distortions resulting in

extraordinary profits or losses which are contrary to the true concept of efficient market.

The exits of information lets investors know about firm’s current performance and future

prospects.

10. Tadawul

Tadawul is a stock exchange in Saudi Arabia. It is supervised by the Capital Market

Authority

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Figure 9.1 illustrates the relationship between lenders and borrowers

B. Vocabulary

Meaning Translate to Arabic Vocabulary

Capital market, money market

spot market, future market,

primary market, secondary market

Financial market types انواع االسواق المالية

The CMA’s functions are to

regulate and develop the Saudi

Arabian Capital Market and to

protect the investors and dealers

from illegal acts in the market

Capital Market Authority هيئة السوق المالية

(CMA)

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New York stock exchange بورصة نيويورك

A person who buys and sells

goods or assets for others

Brokers سماسره

Dealers تاجر/ بائع

A bid price is the highest price

that a buyer is willing to pay for a

good

Bid price سعر الطلب

Bankruptcy االفالس

Preferred stocks االسهم الممتازة

Common stocks العاديةاالسهم

Information costs تكاليف المعلومات

Membership العضوية

Treasury bills اذونات الخزانة

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CEO is the highest-ranking

executive in a company, and their

primary responsibilities include

making major corporate decisions,

managing the overall operations

and resources of a company

Chief Executive Officer الرئيس التنفيذي

(CEO)

The Islamic equivalent of bonds.

Sukuk certificates are structured

to comply with Islamic law and its

investment principles.

Sukuk صكوك

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Lecture 10

Seventh topic: payment, clearing and settlement systems

Learning objectives

The major elements of payments system in Saudi Arabia

With the cooperation and support of the commercial banks, the Saudi Arabian Monetary

Authority (SAMA) leads the development and day-to-day management of a modern

payments infrastructure to support the country’s economic development. The major

elements of the Saudi payments infrastructure are the RTGS, ATM, EFTPOS and cheque

clearing systems as well as an electronic bill presentment and payment system (EBPP).

A. Terminology

1- Cash payments

Means use bank notes as well as coins

2- Non-cash payments

Credit transfers, direct debit, cheques, payment cards, prepaid, debit card, and electronic

bill presentment and payment (EBPP).

3- Automated teller machine (ATM)

Machine that allows authorized users to withdraw cash from their

accounts and access to other services by using a special card.

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4- RTGS (نظام التسوية اللحظية)

Real-time gross settlement (RTGS) systems are specialist funds transfer systems where

the transfer of money or securities takes place from one bank to any other bank on a "real

time", means a payment transaction is not subjected to any waiting period.

5- Electronic funds transfer at point of sale (EFTPOS)

EFTPOS is an electronic payment system involving electronic funds

transfers based on the use of payment cards, such as debit or credit cards, at

payment terminals located at points of sale.

6- Electronic bill presentment and payment system (EBPP) عرض الفواتير وتسديدها

إلكترونيا

EBPP is the electronic bill presentment and payment system of Saudi Arabia SADAD.

7- Banking Technology Department (BTD)

BTD is the SAMA department that is responsible for the development and operation of a

number of payment systems in Saudi Arabia.

8- Capital Market Authority – the regulator of all capital markets activities in

Saudi Arabia.

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9- (IPSS) Integrated Payment Systems Strategy

IPSS includes shrinking the volume of cash employed in Saudi Arabia and supporting

new and enhanced electronic banking services for the country’s population

10- Prepaid card

A card on which value is stored or which is linked to an account into which funds have

been paid in advance.

11- (SARIE ) Saudi Arabian Riyal Interbank Express – the RTGS payment system

of Saudi Arabia.

12- SIMAH (سمه)

Saudi credit bureau (السعودية للمعلومات االئتمانية) . The bureau was created to act as a data

aggregator, providing a comprehensive system of credit information, collected by the

banks in order to be exchanged easily between them.

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B. Vocabulary

Meaning Translate to Arabic Vocabulary

Bahrain, Kuwait, Oman, Qatar,

Saudi Arabia and the United Arab

Emirates (UAE).

دول مجلس التعاون

الخليجي

Gulf Cooperation Council

(GCC)

Saudi Arabian riyal, which is the

national currency of Saudi Arabia.

SAR الريال السعودي

It is a service that allows

cardholders to make payments

electronically by waving or

tapping the card over POS

terminal.

Atheer service خدمات اثير

Process preventing the transfer of

a specified amount of the funds or

quantity of a security.

Block حظر

It is an expanded of the basic

account number for use

internationally

International bank account رقم الحساب الدولي

number (IBAN)

Payment order امر الدفع

When money is withdrawn for an

amount greater than the available

deposit account balance.

Overdraft السحب على المكشوف

Debit card المدينبطاقة

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Credit card بطاقة االئتمان

Cardholder حامل البطاقة

Expiration date تاريخ االنتهاء

Customer service number رقم خدمات العمالء

للبطاقة التحققرقم

االئتمانية

Card Verification Value

(CVV)

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Lecture 11

Eighth topic: Computer and mobile terminology related to

banking

Learning objectives

A. Terminology

1. Online banking

It allows customers to pay bills, view account balances, transfer funds from one account

to another, pay friends and much more. Financial institutions have also given consumers

control over their own security by adding features like the ability to freeze a missing

credit card to avoid further charges.

2. Web-based Banking

Web-based banking systems by law must include secure servers and authenticated

certificates regarding transactions. Customers who choose to bank online can access their

account through a web interface, which integrates with the main computer. A customer's

credentials -- user ID and password -- pass through several checkpoints before entering

the main system to perform a web-based transaction.

3. Operation system

It is system software which manages hardware as well as software resources for computer

programs.

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4. e-banking

E-banking is a product designed for the purposes of online banking that enables you to

have easy and safe access to your bank account.

5. Bank Mobile application

Mobile banking refers to the use of a Smartphone or other cellular device to perform

online banking tasks while away from your home computer

6. Online payment

Online payment refers to money that is exchanged electronically by use computer

networks

7. Online registration

It is registering via the Internet as a user of a product or services

8. Database

Database is the collection of information in which similar type of data is collected in same

set/class.

9. Personal registration

Identify who you are:

Select “New User”

Enter you National ID or IQAMA number or GCC ID

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10. Authenticate it’s you

The system will show you all available Debit and/or Credit cards

Then you can select the card to be used for registration

You simply need to enter the PIN of the selected Debit/Credit card

11. Setup your digital profile

Enter the username you like to use to login to the digital banking channels

Enter your email and re-enter it again for confirmation

Enter the password for digital banking channels and re-enter it again for

confirmation

Accept the Terms & Conditions to complete the registration

B. Vocabulary

Meaning Translate to Arabic Vocabulary

A program with a graphical user

interface for displaying HTML

files, used to navigate the World

Wide Web

Browser المتصفح

Copy (data) from one computer

system to another, typically over

the Internet

Download تحميل

A person who uses computers to

gain unauthorized access to data

Hacker القرصنة

Inbox صندوق الوارد

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The programs and other operating

information used by a computer

برامج الحاسب )برمجيات

(اآللي

Software

بريد غير مرغوب به

(مؤذي)

Spam

A web page is accessed by

entering a URL address and may

contain text, graphics, and

hyperlinks to other web pages and

files through using an Internet

browser.

Web page صفحة ويب

It is a webpage that serves as the

starting point of website.

Home page الصفحة الرئيسية

Email address عنوان بريد الكتروني

Scam احتيال

It is type of customer service, so

bank's clients can send complaint

by log in to their online account

then choose customer care icon.

رعاية العميل تتمثل في

خدمة العمالء

Customer care

It refers to the buying and selling

of goods or services using the

internet, and the transfer of money

and data to do these transactions

E-commerce التجارة االلكترونية

48

It is something wanted or needed

Requirements المتطلبات

Contact us اتصل بنا

The action of notifying someone

or something

Notification انذار/ اشعار

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References

2102النقود والبوك واالسواق المالية، عبدالرحمن الحميدي والدكتور عبدالرحمن الخلف، -1

2101القاموس المالي، عبدالحكم الخزامي، -2

3- Mishkin, F.S. and Serlelis, A. (2011). The economics of money, banking and

financial markets. Pearson Canada Inc., Toronto, Ontario.

4- http://staff.uob.edu.bh/files/620922311_files/MB-Chapter3.pdf

5- http://old.nios.ac.in/Secbuscour/15.pdf

6- https://www.bcci.bg/projects/latvia/pdf/7_Financial_markets.pdf

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8- https://www.thebalance.com/what-is-the-business-cycle-3305912

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11- http://www.businessdictionary.com/definition/bank-statement.html

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statement.html

13- https://wabankers.com/images/wba/pdfs/B%20-

%20Understanding%20Bank%20FS%20Part%202.pdf

14- file:///C:/Users/Rima/Desktop/ss_2008_01.pdf

15- http://lexicon.ft.com/Term?term=musharaka

16- https://www.thebalance.com/2008-financial-crisis-3305679

17- http://www.aims.education/islamic-finance-blog/what-is-islamic-banking/

18- https://www.vocabulary.com/dictionary/depositor

19- https://www.mnb.hu/en/financial-stability/defining-financial-stability

20- https://stats.oecd.org/glossary/detail.asp?ID=6815

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21- https://www.thebalance.com/an-introduction-to-the-financial-markets-3306233

22- https://dictionary.cambridge.org/dictionary/english/policymaker

23- https://www.collinsdictionary.com/dictionary/english/competition

24- https://www.simah.com/English/About-Us

25- Payment, clearing and settlement systems in Saudi Arabia, CPSS – Red Book –

2012.

26- https://www.riyadbank.com/ar/personal-banking/digital-banking-

registration/through-riyad-online

27- https://scoop.eduncle.com/computer-awareness-bank-exams

28- https://bizfluent.com/info-8054026-use-computers-banking-industries.html

29- https://www.techwalla.com/articles/application-computers-banking-sector

30- https://www.shopify.com/encyclopedia/what-is-ecommerce

31- http://www.bekonomike.com/en/Çka-eshte-E-Banking-Inidividet

32- https://www.atintegrated.com/e-commerce/what-is-online-payment

33- https://cma.org.sa/en/AboutCMA/Pages/AboutCMA.aspx